Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

We are facing frequent power cuts in Srinivasa nagar colony pragathi nagar area at night times after 11 pm till 1 Am. We do not know about the issues that is going on our area. We are facing this from one week and still issue persists. None of the customer care executives were answering while we are making a call.. We all were paying power bills on time and if not paid, the line man will disconnect the services... We want immediate resolution on this regards...

Dear team,

I have recently received my electricity bill as rs. 14, 046. Please find the attached bill copy.

Usc# :[protected]
Sc no. : az089714
Sec: rp nilayam
Billing date: 25/04/2017 to 05/05/2017 (10 days)
No. O[censored]nits: 1521
Total bill amount: rs. 14, 046.00

My apartment is a newly constructed building. The meter has been installed in the month of november, however, no one from the electricity board has come to generate the bill.

After 5 long months they have generated the bill for 1521 units (Starting from november 2016 to may 2017). Due to this, the slabs (Tariff category) of consumed has billed on the highest and hence the bill is too high.

As the bill is not generated every month, the consumed units has fallen under highest tariff category (Slabs) which will not be the case if generated every month.

I am ready to pay the bill of what i used. I am denying to pay the high amount which was caused due to improper generation of the bill from electricity board.

I would request you to resolve this and revise the bill as per my usage.

Regards,
Silpa
Email id: [protected]@deyaar. Ae

We have been facing frequent power cuts especially in our home which

falls under a special phase out of all other phases in the entire

area.

Almost every day we call substation[protected]/92) and 1912 to

lodge complaint. The response from them is terrible and they are very

rude in answering the calls with no proper work ethics.

This looks really frustrating and dept should feel ashamed of such

instances.

Hope you attend this issue as soon as possible and find permanent

solution.

S No: SZ135675
USC:[protected]
ERO: SANATH NAGAR
sec: MOTHI NAGAR
AREA CODE: 080434
ADDR: 8-4-371/c/9, PL No.1, SARDHI CO OP SOCIETY, MOTHI NAGAR

USC:[protected], Sno:[protected]

Reading has not taken correctly and I have got bill of 11095 ruppes for month of May. I don't have AC and cooler at home. Normally I got per month 300-400 rupees bill, but this time reading is not taken properly. I have attached last month and current bill for acknowledgment.

Please look into this matter seriously

We have been facing frequent power cut problem since 2 months.

Almost everyday we call electricity dept customer care number and lodge complaint. Only our one phase is giving trouble in this area. Dept say that they are going to install new transformer. But, no action initiated.

How many days dept expects us to lodge complaint. This looks embedding and dept should feel ashamed.

Hope you attend...

Hello sir
I P.Satyanarayana bearing service number[protected]. I tried to pay bill on 04/05/2017 but it shown in Payton not successful. Then again today 10/05/2017 paid the bill through Payton and is shown that it is successful. After that I checked the mail it is showing that both transactions are successful. Please adjust the amount Rs 1431 in the next month

Iam getting very high power bill from 2 months and even after clearing the bill online it has been added to latest bill and only 3 days we used power moderately as we were not there in town and still we are billed very high. I want the officials to send someone and check the metering and online payments and modify the bill accordingly.
Bill no : 0538
Ero no : 011
Ero : banjara hills
Area code : 080206
Sc. No : a5001568
Usc :[protected]
Name : swapna duddupu
Plot no 23, road no 3, f no c-1, mytri apt, banjara hills

My service connection no.[protected] may flower heights a309, mallapur hyderabad. V. Devi prasad.
I have paid electricity bill for april17 as usual. Again i paid rs 3000/advnace payment on 28/4/2017 as i am going out of hyderabad for a month. The transaction reference no. Is isb [protected]
But while perusing the electricity bill for may i observe the advance paymentv has not been taken into account and rs.2400 is shown as due.
I therefore request you to verify your records and account for the amount of rs3000/ and adjust in future electricity bills.
V. Devi prasad

Sir,
Please refer my sc no. Cz022684 on the name of k. Venkat rao, flat no-4b, park view residency, opp:st. Anns high school, west marredpally, secunderabad-500026.

1. On 20/02/17 we have paid bill amounr rs.1220.88 vide ref. No. Ipay/eshp/db/[protected]/hidb[protected]_tsspdcl.

2. On 21/02/17 we have paid bill amount rs.1220.88 vide ref no. Ipay/eshp/bd/[protected]/hidb[protected]_tsspdcl.

3. On20/03/17 we have paid bill amount rs.807.88 vide ref no. Ipay/eshp/bd/[protected]/iidb[protected]_tsspdcl.

3. Rs.807.88 have been paid again in eseva at west marredpally.

These bills were paid twice because the online receipt not generated in the first incident and again paid the same amounts.

But the amounts which were paid additionally, not adjusted till now in the present power bills.

I request you to please verify my account and adjust the excess paid amounts in the current month power bill.

Thanking you
Regards
Mobile:[protected].

S.No:[protected] USC:[protected] I don't have any bill due. This moth bill PS 1264 PV: 1198 Units : 66 NetAmount Rs: 76.00 But I received Bill RS.1201.00

April month i have paid Rs. 333.00

this Month recently my mother has expired hence we are not at home. But bill has Rs.1201.

Please rectify my bill. Why this much amount bill has come to me.

Please find attached bill.

thanks and regards,
PanduNittu
[protected]

Hi, I've noticed that the meter number & meter reading on my printed bill is different from the existing meter on the premises occupied by my tenant. And the difference in reading is huge around 2000 units. I am very shocked to notice this big difference.
I've approached the area AE and ADE and they both are not helpful. Its a 1 bed room house serviced by this meter and the consumption is bare minimal.
My tenant got the meter tested in April 2017 and its been reported that the meter is in good condition. Now the big question is why there is difference in readings on the bill and the actual meter reading on the premises. And it has been told to me by the line man that this reading has been generated manually since a long time, in-spite of the fact that the meter was working well an IR reading was not generated ? And also why there is a difference in meter serial number on my bill and the actual meter on the Premises ? I am looking for help on how this 2000 units got added into my tenants meter.

Here are the details of the Meter.
Incident Date : April 2017
USC :[protected] on bill
SC NO : C1000955 on bill
METER NO : 11465706 on bill
Meter reading on Bill as of 09 Apr, 2017 = 5234

Serial number of meter on actual premises S No : 18966237
Meter reading of meter on actual premises = 7576

Plz find attached photo's of bill and the meter.

I request you to kindly investigate the matter as this is extremely unlikely that my poor tenant has used 2000 unit difference its showing and request you please help us resolve this big puzzle.

Thanks,

Naseem.

. Electricity meter no-sz145741it comes under sanathnagar division (Hyd). Amt (Rs 455) has been paid on 18th april'17 with transaction no-sbipgiu[protected]. But in current bill it's reflecting as arrears. Kindly look in this will be very grateful. Every time i pay bill through online mode only... I don't have screenshot of that payment. If required can share statement of that particular transaction.

Iam operating small scale industry with the name of kanakadurga industries at medchal industrial estate apiic plot no d3 d4 . with service no[protected] service name aristocrat flooring . we have extremely low voltage problem at our location with line voltage 320 volts against required 440 volts all the day and picks up to 360volts at night, which is making extremely difficult for us to run machines at day time . we approached AE medchal for the problem but he refused to take any action and gave reluctent reply stating he is not responsible for voltage problems and it has to be resolved by the consumer himself by setting up an extra transformer . we have a 90 hp lt service provided from a common transformer of 500kva connected to more 10 services out of which four services including me has low voltage problem . these four services having low voltage problem are connected at adistance of 500feet from the transformer and the conductors have worned out badly due to currosion from gases with chemical plants and more over they were laid 25 years back leading to resistance developed in conductors and causing low voltage problems . we are facing problem since 4 months and complained several times, but having no responce from electricity board . several complaints have been made regarding breakage of conductors causing human life threat due to fall of weak conductors . when asked AE medchal regarding the threat, he claims no responcibility for such incidents . i have visited tssouthern power website where it is mentioned under standards of performance aperc section 57 to 59 garunteed standards of performance compensation is payble to the consumer . please take necessary action to solve our problem otherwise we have no other option but to shift our industry to better service location . ocntact no [protected] sudhakar

Hi Sir,
Service number :[protected] TSSPDCL
Name : T Tirupathi Swamy
h.NO 07, durga homes, Phase-1, Ameenpur village, Patancheru mandal, Medak-502032

TSSPDCL complaint

I have April 2017 electricity bill paid with Transaction reference number : IHDF[protected].
In the defaulter list who have not paid for april 2017 month my name was included.Lineman arrived my home and told will disconnect power supply.
He started to fight telling same to pay amount.Please request to take action regarding the concerned person .

Hi,

I have crossed by due date of current bill... I requested the person that i will pay the amount immediately online... He is refusing me to pay online and asking cash to pay. As i was alone lady at home requested him i cant go out and bring cash and do online payment. I was so unhappy seeing the rude behaviour of the person... I am not even feeling bad he disconnected power... I was feeling bad by the rude behaviour.. He can tell same thing that i can pay online once updated i can call him and he can resume connection right... Please understand others problems.. Dnt repeat such rude behaviour you are doing government service we respect you, even we need the same respect... Hope some action will be taken..

Thanks,
Neelima

Hi tram

Its always been a challenge to get correct contact for malakpet, Muncipal colony number. And by chance we get it. It's another challenge to get response when we call as none pick up the call. Even today there is no power from 10:45pm and no one responded. There are children n old people who suffer a lot with no power during peak summer.

Please look into this issue on priority.

Thanks
P

Respected Sir,

The problematic site is Anu Residency, NCB Enclave south Block, Masjid Banda, Kondapur, Hyderabad - 500 084. Its been more than 10's of time that complaints have been raised, visited your offices, spoke to AE's, DE's; gave amounts to your officers..but the fluctuations still continue leading to damage of Laptop's, AC, Fridge, Fans etc

Hi,
In my flat at Kondapur, Hyderabad, I am observing severe High Voltage issue. Because of that, our electronics devices are getting damaged. Voltage Stabilizer of my Split AC cuts off the power supply most of the time due to high voltage. This stabilizer is capable of handling upto 270V. My induction cooktop is also not working showing the high voltage error. Many gadgets are getting damaged due to high voltage. I will highly appreciate if you can suggest a immediate and fruitful solution to this problem. Thanking you.

Arindam Majumdar
[protected]

Hi Team,

I stay in Employees Colony, Manikonda, Hyderabad 500089. Every year since the beginning of the summer there is ought to be compulsory power failure everyday between 2 hrs-24 hrs. There is no notice or announcement send or made and even the contact center do not respond as well. I have elderly parents at home and both are not well. It is very irresponsible of the authority to not take heed of such an important matter in this killing heat. I would request somebody to please take up this concern and work it out so that not only the elders and senior citizens, but new born children, students appearing for exams and people working in night shift can also get a little bit of relief and peace.

Regards,
A citizen of India

I am residing in Yapral Sapphire Homeswhich is an appartment where almost 15 families reside We have a three phase connection However whenever there is a power cut, the line man keeps on changing the phase everytime thus disturbing our connection provided to the Borewell for pumping water.

This has been an ongoing process since last six to seven months and everytime there is a phase problem, the line man comes and suggests us to get the borewell phase connection change in the main board. Doing this way we are experiencing problem with the motor pump and other amenities.

Kindly look into this at the earliest otherwise it would be escalated to the higher authorities.

Service connection Number:[protected]