Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

I'm the owner of 104, Sri sai ayyappa residency, plot no.17/18/19, Nizampet,
Every time suresh lineman comes to check the payments to our apartment he talks very rudely with our watchman and this time he had break his limitations and has misbehaved with me.

As if he want to fight with and was saying that is the head of electricity depth in bachupally, he is authorised to do any thing he wish he said he will disconnect my connection from the transformer itself.
When I asked him what's ur designation he told me that he I'd MD.

Request you to take immediate action in this man.

Sc no is az062777. Customer name is rama j, from alwal hills, bowenpally sro, bill collector behaviour is very objectonable, and he is talking rudly, with out intimation he is disconnect the line and talking rudly with watchman and with me. Pls take action against him. Every month he is point out my appartment. Pls take action immediatly.
Thank you

Dear sir
I santosh kumar jallepalli residing in the flat 202 sai marvel apartments (P. No-8 sy no-172 & 23 ramnaresh nagar, hydernagar) o[censored]sc no:[protected] i tried to pay my electricity bill amount of 595 rupees in online and the amount was deducted twice from my axis bank account so please revert one of my transaction amount as early as possible. If the amount was not possible to revert please adjust for next month bill.

Transaction date : may 23rd 2016
Transaction 1 : mob/n41wa06a8683/null
Transaction 2 : mob/lp0jjook8831/null

Yours truly
Santosh kumar jallepalli
[protected]

Dear sir/madam
There is a problem in my meter reading in consecutive months.
Reading of two months are as below:
Bill no period previous reading present reading
[protected] to[protected]
[protected] to[protected]
My billing is also more than my consumption. So, please justify my problem.

Your sincerely
Rakesh kumar sah
Usc:[protected]
Sc no:[protected]

It's been almost two months, power cuts are everyday now and then. Atleast 10-15 times power outage and each time minimum of 10 minutes and maximum may be 1 hour and some times more than 1 hours. No clue at why the power cuts.
Even if there is no rain or thunderstroms, TSSPDCL cuts the power for hours.

Requested to address this issue as early as possible.

Respected sir/ma'am! Am resident of 8-1-402/a/c/10, mini gulshan colony, shaikpet. Opp to my residence there is a complex in 200 sq. Yards. Due to some reasons the owner changed the electricity pole from one position to other because of which my electricity bill is over shooting.. Before this electricity pole shift i used to get a bill around rs.2500/- and the complex owner was getting rs.1250/- for a month approximately but after this my residence electricity bill shooted up to rs. 5800/- & he is getting a bill of only rs.150/- inspite of carpenter works going on every day n night n motor pump operation every day. Kindly request you to look into this matter n resolve my electrical bill issues so that i can pay for what ever am using. Hope i'll get justice. Await to hear bk from thr electrical dept. Shaikpet so that the fault in the pole will be corrected. Thanks a lot in anticipation.

It is a complaint of over reading or overbilling or Owners misuse.

Sir,
I am T.Sreenivas tenant of Owner Mr.K.Srinivas Goud H.No. 17-2-238/K, Kurmaguda, Near saidabad, containing power S.No.R2047890, USC:[protected], ERO:Chanchalguda, SEC: Madannapet.

We are staying in this house since January 5th 2014 onwards, from the first month onwards we received electricity bill between Rs.450.00 to 500.00.

But when purchased a Washing Machine and LED tv we received between 600.00 to 700.00, where we received Rs.698.00 only one month.

In March 2017 we received suddenly Rs.1304.00 our duty is to be paid, we paid it and April 2017 we received Rs.1066.00. In a small family 2tubelights, 2fans, 1tv, 1ricecooker, 1led bulb and computer it used weekly one time or nothing just brought it for children. In our family My self worked as computer operator in private medical distribution company 10:30 am to 08:30pm this regular time but it will late some time, My wife worked a security DMART Malakpet 10:00 am to 07:00pm one shift another shift 1:00pm to 10:pm and my daughter in hostel at kukatpally completed Inter 1st year just came back on 13th march 2017 as summer holidays, my son completed 8th class in a school at abids he return back at 5:00pm just think no one in house as regularly.

Now, why I am giving a compliant because of over reading(any problem of Meter), In February 2017 some wiring problem in sump motor and bore motor, in February, 2017 we got normal bill, from March onwards getting above said amounts. When ever they start sump or motor they something changing in fuse system which located in their hall.

We think they are doing something wrong, why we are thinking like that all the tenants are getting normal bill and just getting 50 to 60 rupees overbilling because of summer it is normal. We went to ask the owner they saying negligence words.

I am a Kidney Transplant patient how to get rid of this. Just I am furnishing details of reading which we observed from 16/05/2017.
Date PV reading PS reading No.o[censored]nits Particulars.
05/05/2017 12511 As per issued power bill for 29 days
16/05/2017 12511 12575 64 units For 12 days time 12:00 afternoon
17/05/2017 12575 12582 7 units For a day time 12:00 afternoon
18/05/2017 12582 12585 3 units For a day time 12:00 afternoon
19/05/2017 12585 12595 10 units For a 17 hrs time 4:20pm
On this we are not present from 10:00am to 4:20pm how it possible
Used no o[censored]nits.
20/05/2017 12595 12601 6 units For a 20 hours time 12:00 after noon
21/05/2017 12601 12607 6 units For a day time 12:00 afternoon

We observed that whenever they star bore or sump motors the reading increasing.

Kindly help me and teach them never do like this or check at pole where the meter is fitted because of your line man also a frauder.

Kindly do a needful as suddenly checkup. My mobile No. [protected]

We are facing frequent power cuts in Srinivasa nagar colony pragathi nagar area at night times after 11 pm till 1 Am. We do not know about the issues that is going on our area. We are facing this from one week and still issue persists. None of the customer care executives were answering while we are making a call.. We all were paying power bills on time and if not paid, the line man will disconnect the services... We want immediate resolution on this regards...

Dear team,

I have recently received my electricity bill as rs. 14, 046. Please find the attached bill copy.

Usc# :[protected]
Sc no. : az089714
Sec: rp nilayam
Billing date: 25/04/2017 to 05/05/2017 (10 days)
No. O[censored]nits: 1521
Total bill amount: rs. 14, 046.00

My apartment is a newly constructed building. The meter has been installed in the month of november, however, no one from the electricity board has come to generate the bill.

After 5 long months they have generated the bill for 1521 units (Starting from november 2016 to may 2017). Due to this, the slabs (Tariff category) of consumed has billed on the highest and hence the bill is too high.

As the bill is not generated every month, the consumed units has fallen under highest tariff category (Slabs) which will not be the case if generated every month.

I am ready to pay the bill of what i used. I am denying to pay the high amount which was caused due to improper generation of the bill from electricity board.

I would request you to resolve this and revise the bill as per my usage.

Regards,
Silpa
Email id: [protected]@deyaar. Ae

We have been facing frequent power cuts especially in our home which

falls under a special phase out of all other phases in the entire

area.

Almost every day we call substation[protected]/92) and 1912 to

lodge complaint. The response from them is terrible and they are very

rude in answering the calls with no proper work ethics.

This looks really frustrating and dept should feel ashamed of such

instances.

Hope you attend this issue as soon as possible and find permanent

solution.

S No: SZ135675
USC:[protected]
ERO: SANATH NAGAR
sec: MOTHI NAGAR
AREA CODE: 080434
ADDR: 8-4-371/c/9, PL No.1, SARDHI CO OP SOCIETY, MOTHI NAGAR

USC:[protected], Sno:[protected]

Reading has not taken correctly and I have got bill of 11095 ruppes for month of May. I don't have AC and cooler at home. Normally I got per month 300-400 rupees bill, but this time reading is not taken properly. I have attached last month and current bill for acknowledgment.

Please look into this matter seriously

Hello sir
I P.Satyanarayana bearing service number[protected]. I tried to pay bill on 04/05/2017 but it shown in Payton not successful. Then again today 10/05/2017 paid the bill through Payton and is shown that it is successful. After that I checked the mail it is showing that both transactions are successful. Please adjust the amount Rs 1431 in the next month

Iam getting very high power bill from 2 months and even after clearing the bill online it has been added to latest bill and only 3 days we used power moderately as we were not there in town and still we are billed very high. I want the officials to send someone and check the metering and online payments and modify the bill accordingly.
Bill no : 0538
Ero no : 011
Ero : banjara hills
Area code : 080206
Sc. No : a5001568
Usc :[protected]
Name : swapna duddupu
Plot no 23, road no 3, f no c-1, mytri apt, banjara hills

My service connection no.[protected] may flower heights a309, mallapur hyderabad. V. Devi prasad.
I have paid electricity bill for april17 as usual. Again i paid rs 3000/advnace payment on 28/4/2017 as i am going out of hyderabad for a month. The transaction reference no. Is isb [protected]
But while perusing the electricity bill for may i observe the advance paymentv has not been taken into account and rs.2400 is shown as due.
I therefore request you to verify your records and account for the amount of rs3000/ and adjust in future electricity bills.
V. Devi prasad

Sir,
Please refer my sc no. Cz022684 on the name of k. Venkat rao, flat no-4b, park view residency, opp:st. Anns high school, west marredpally, secunderabad-500026.

1. On 20/02/17 we have paid bill amounr rs.1220.88 vide ref. No. Ipay/eshp/db/[protected]/hidb[protected]_tsspdcl.

2. On 21/02/17 we have paid bill amount rs.1220.88 vide ref no. Ipay/eshp/bd/[protected]/hidb[protected]_tsspdcl.

3. On20/03/17 we have paid bill amount rs.807.88 vide ref no. Ipay/eshp/bd/[protected]/iidb[protected]_tsspdcl.

3. Rs.807.88 have been paid again in eseva at west marredpally.

These bills were paid twice because the online receipt not generated in the first incident and again paid the same amounts.

But the amounts which were paid additionally, not adjusted till now in the present power bills.

I request you to please verify my account and adjust the excess paid amounts in the current month power bill.

Thanking you
Regards
Mobile:[protected].

S.No:[protected] USC:[protected] I don't have any bill due. This moth bill PS 1264 PV: 1198 Units : 66 NetAmount Rs: 76.00 But I received Bill RS.1201.00

April month i have paid Rs. 333.00

this Month recently my mother has expired hence we are not at home. But bill has Rs.1201.

Please rectify my bill. Why this much amount bill has come to me.

Please find attached bill.

thanks and regards,
PanduNittu
[protected]

Hi, I've noticed that the meter number & meter reading on my printed bill is different from the existing meter on the premises occupied by my tenant. And the difference in reading is huge around 2000 units. I am very shocked to notice this big difference.
I've approached the area AE and ADE and they both are not helpful. Its a 1 bed room house serviced by this meter and the consumption is bare minimal.
My tenant got the meter tested in April 2017 and its been reported that the meter is in good condition. Now the big question is why there is difference in readings on the bill and the actual meter reading on the premises. And it has been told to me by the line man that this reading has been generated manually since a long time, in-spite of the fact that the meter was working well an IR reading was not generated ? And also why there is a difference in meter serial number on my bill and the actual meter on the Premises ? I am looking for help on how this 2000 units got added into my tenants meter.

Here are the details of the Meter.
Incident Date : April 2017
USC :[protected] on bill
SC NO : C1000955 on bill
METER NO : 11465706 on bill
Meter reading on Bill as of 09 Apr, 2017 = 5234

Serial number of meter on actual premises S No : 18966237
Meter reading of meter on actual premises = 7576

Plz find attached photo's of bill and the meter.

I request you to kindly investigate the matter as this is extremely unlikely that my poor tenant has used 2000 unit difference its showing and request you please help us resolve this big puzzle.

Thanks,

Naseem.

. Electricity meter no-sz145741it comes under sanathnagar division (Hyd). Amt (Rs 455) has been paid on 18th april'17 with transaction no-sbipgiu[protected]. But in current bill it's reflecting as arrears. Kindly look in this will be very grateful. Every time i pay bill through online mode only... I don't have screenshot of that payment. If required can share statement of that particular transaction.

Iam operating small scale industry with the name of kanakadurga industries at medchal industrial estate apiic plot no d3 d4 . with service no[protected] service name aristocrat flooring . we have extremely low voltage problem at our location with line voltage 320 volts against required 440 volts all the day and picks up to 360volts at night, which is making extremely difficult for us to run machines at day time . we approached AE medchal for the problem but he refused to take any action and gave reluctent reply stating he is not responsible for voltage problems and it has to be resolved by the consumer himself by setting up an extra transformer . we have a 90 hp lt service provided from a common transformer of 500kva connected to more 10 services out of which four services including me has low voltage problem . these four services having low voltage problem are connected at adistance of 500feet from the transformer and the conductors have worned out badly due to currosion from gases with chemical plants and more over they were laid 25 years back leading to resistance developed in conductors and causing low voltage problems . we are facing problem since 4 months and complained several times, but having no responce from electricity board . several complaints have been made regarding breakage of conductors causing human life threat due to fall of weak conductors . when asked AE medchal regarding the threat, he claims no responcibility for such incidents . i have visited tssouthern power website where it is mentioned under standards of performance aperc section 57 to 59 garunteed standards of performance compensation is payble to the consumer . please take necessary action to solve our problem otherwise we have no other option but to shift our industry to better service location . ocntact no [protected] sudhakar

Hi Sir,
Service number :[protected] TSSPDCL
Name : T Tirupathi Swamy
h.NO 07, durga homes, Phase-1, Ameenpur village, Patancheru mandal, Medak-502032

TSSPDCL complaint

I have April 2017 electricity bill paid with Transaction reference number : IHDF[protected].
In the defaulter list who have not paid for april 2017 month my name was included.Lineman arrived my home and told will disconnect power supply.
He started to fight telling same to pay amount.Please request to take action regarding the concerned person .