Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

Address: 500026

Website: TSSPDCL ONLINE BILL PAYMENT Portal

Online bill payment portal is not daily updated causing a lot of problems. The bill dated04/05/2018 is still not showing in your online portal through billdesk.
It is creating a problem every month. We, in our society, want to clear bills soon after we receive them.
So, please rectify your system such that as soon as an electricity bill is generated, it is updated in the online portal. Perhaps this responsibility can be given to the person/agency preparing the bill.

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 500084

Respected sir/ madam

Usc no[protected]

My self m a ahad ansari resident of h. No: 1-110/a/46, gopal reddy nagar, kondapur, from since 2 month i am noticing that my electricity bill is 3 times as usual. I am only using 1 fan, 2 cfl (18 watt), only these and my bill amount is rs 1700 or more... Could you please look into this as soon as possible and do refund if possible, also i make complaint to pravesh (One of incharge in kondapur), he never listen and just ignore also i have notice he only did some mistake due to this my bill is too much. I also want complaints againt that person.

Thanks
M a ahad ansari
[protected]

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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S

Sarvesh A

from Hyderabad, Telangana

May 9, 2018

Dear Raghuma Reddy, sir thank you very much for your quick and prompt response in taking care of Power supply issue in Tarnaka.

And I would like to Thank (DE) Lakshmi Narayana sir and (AE) Madhu sir for all your support.

Best regards,
Sarvesh

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Address: 500012

Respected sir/ madam
My self rahul panuganti resident of h. No: 13-1-601/13 mangalhat. Bearing the s. No: c4005511, usc:[protected] name: b kalawati... Dear sir/ madam... From last year that is 2017 i have been noticing that we are getting unwanted and unnecessary amount of bill that is 1700/- and less or more from that... We are using only 3 sealing fans, 3 led bulbs, 1 tv that's it... And we are job oriented people so only being at home in the evenings... So please once iam requesting you people to take an action on this... Yours faithfully rahul panuganti [protected]... And [protected]..

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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We have a power out from afternoon today...in our area (Bholakpur, 6-4-457/1) and we are informed that there ia a transformer drip but we want to know how much time does it take still to get the power online... What service is this that you are least bothered to respond to our calls and our concerns... We would want to know when will the power be online... This is at least the responsibility of the concerned team or department here to address our concern... And clarify when will the issue be resolved... We are not living in a remote area to just assume and believe things out here... Please get your act liable and responsible...

Jun 3, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

May 03, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested dial 1912 which is a 24X7 working number.
If still the issue persists then send us your Service number or USC number in this regards

Regards,
TSSPDCL

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Address: 500061

Website: electricity department

Sir,
This is to bring to your notice that there is power fluctutation happening in our area from 29th april 2018 afternoon. While we are dialing the nos as 29th was a sunday no body picks up call, while on 30th executives are taking calls at 1912, delibarately cutting the calls or not giving us complaint no.
The details of house area
11-3-323/9
Srinivas nagar, secunderabad (Chilkalguda substation) 500061
Whom do we complaint to rectify this?
Please register the complaint and do the needful
Regards
Anita

Jun 7, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Please furnish the SC No (or) USC No as printed in the bill.

Regards,
TSSPDCL

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Address: Hyderabad, Andhra Pradesh, 502032

Hi,
My address is akshaya homes, ameenpur village, sridevi theatre road, chandanagar.
There are few questions power cuts in this area through the day. Worst part is that there is power cuts even in nights for prolonged hours. Especially during midnight 12 to 3 am. The situation is getting worse day by day and there is no proper regulatory. Even fuseoff call centre numbers is switched off. Please resolve this at earliest.

May 31, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested dial 1912 which is a 24X7 working number.
If still the issue persists then send us your Service number or USC number in this regards

Regards,
TSSPDCL

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Address: Hyderabad, Andhra Pradesh, 500090

Dear Sir/Madam,
My name is U Anil Kumar, Service No: [protected], USC no:[protected], Billing Issue 1st Time i got a bill copy on[protected] for an amount of 370/-and i already paid that amount on[protected]. When i checked online it showing another bill which is generated on[protected] . I have not bill not received Bill Copy. I already complained about this issue but there is no response. Am herewith attaching all the documents related to my Complaints Please Solve the problem and refund my amount.
1) Complaint Raised on[protected] attached
2) Complaint Raised on[protected] attached
3) Bill Copy on[protected] attached
i Contacted both 19th & 23rd but they are not respond.
1) DE: [protected]
2) AO: [protected]
3) AE:[protected], contact on[protected] but his not responding, all people's are neglect by complaint.

Regards
U ANIL KUMAR
[protected]
[protected]

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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Address: 500016

Come summer, we have unofficial power cuts in our building. The saddest part is that you cut power at 11.59 pm and it doesn't come back even at 1.20 am today.
Why are we always targeted for power cuts? The buildings around us always have power while we suffer in the peak of summer! We pay our electricity bills regularly every month but continue to face this problem every year. We know that this is just the begining of sleepless nights in summer.
Can someone give us an answer? Or resolve this issue once and for all?
— residents of shantibagh apartments, begumpet, hyderabad

May 20, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested dial 1912 which is a 24X7 working number.
If still the issue persists then send us your Service number or USC number in this regards

Regards,
TSSPDCL

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W

Wth

from Hyderabad, Telangana

May 10, 2018

Thanks for your reply.

I get an SMS every time there is a power cut citing reasons like - feeder problem, regular maintenance and "miscellaneous" when there is a power cut. If we call, they tell us they are looking into the matter. The strange part is that this mostly happens in peak summer and during the rains where only our building seems to be affected. In case of rain, while the rest of the area gets back power in about half an hour, we have a longer period of darkness which sometimes extends to a couple of hours.They have installed a new transformer some years back but even that does not change the situation.

We will revert back if the problem persists.

Thank you.

Regards,
Nithila

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Address: Rangareddy, Andhra Pradesh, 500018

Dear sir/madam,

We have paid others current bill unknowingly through paytm. After our bill paid anothers usd number came unknowingly clicked on proceed further then it got paid automatically as i have balance in my paytm wallet.

Instead of paying to[protected], I have paid[protected].

Payment Receipt Number: [protected]
USC id:[[protected]]
Paytm order id:[[protected]]

Here i am attaching the screenshot of payments.

May 28, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested to given written representation to AAO/ERO/Kondapur [protected] stating that you have wrongly paid to service number[protected]) of ERO Kondapur instead of service number[protected]) and enclose the payment acknowledgment in this regards.

Regards,
TSSPDCL

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J

Jitesh Chandramani

from Hyderabad, Telangana

Apr 25, 2018

To
The electric department dhoolpet
Hyderabad
Respect sir
This is to inform u that in your area mangalhat jinsi chowari from past 2 hours electricity voyage is low. So I request u to take action

Thanking you

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Address: Hyderabad, Andhra Pradesh, 500032

Hi,

I have always paid our electricity bills on time and have never missed any payment but i see rs.399 in my previous month bill. Though i paid the total including the added arrears with the fear of power disconnection which is coomon in case of lte payment in our area, i would like to raise this with the department and get my money repaid/deducted.

Unique s. No :[protected]

May 19, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,

You have made payment of the bill generated in February and March months in March/18.so February/18 arrears were included in the bill generated in March/18 bill

Regards,
TSSPDCL

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Dear sir/madam,

We have paid others current bill unknowingly through paytm. After our bill paid anothers usd number came unknowingly clicked on proceed further then it got paid automatically as i have balance in my paytm wallet.

Consumer id:[protected]
Paytm order id:[protected]
Operator reference number:[protected]

Here i am attaching the screenshot of payments.

Kindly solve the issue and refund to paytm wallet number through which i have paid [protected]. (Purru yamini priya)

May 18, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,

you are requested to give your representation to AAO/ERO/Keesara stating that you have wrongly paid to USC :[protected]Sc no:[protected] instead of your USC no...(Sc.No:_______). enclosing the bill receipt

Regards,
TSSPDCL

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Address: 500048

Sc. No: s3007394; usc:[protected]

I paid rs. 1342 through online through sbi on 19th february at 19:25:08 and the transaction reference number is "lsb[protected]".in the next months bill the same amount is shown as dues along with the rs. 1271 for the month. I paid rs. 2613 vide transaction reference number "lsb[protected]" paid on[protected] at 13:34:19. All these transactions were done through sbi online and all the monies were deducted from my sbi account. Hence, i request you adjust the excess amount of rs. 1342 paid on[protected] in the current month's bill of rs. 2315/-

May 18, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,

We have not received your payment made on 19/02/2018. so please check with your bank regarding the transaction

Regards,
TSSPDCL

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R

ravi kumar2315

from Hyderabad, Telangana

Apr 23, 2018

Good mornig sir

About service number sz 031509 payment was deducted in my tez app but but tsspdcl was not updated due to billdesk issues.next i was paid my bill in sanath nagar office. please refund my money
And attached my billdesk screenshot...snap please check my complaint solve my problem and refund my money...

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Address: 500081

Hi sir / madam,

I'm resident in hydershakot, plot no: 113,
Service no:[protected], last month no there at home when he visited to your area, so entered our house by jumping our wall and kept electricity bill to my main door, this month we asked how can you do this, he just saying he has right to enter any house when ever he wants, give number of mr thirupathaiah goud saying you can speak with him, when i called him he also saying the same thing, does this people are educated or not, without anyone permission how can jump house wall, every month we get mostly of 500rs to 600rs now this month i got 1200rs. I think just asking that person how can you do that he did like this, and saying come to office and ask about it.

I hope you people will take this as serious issue.

Thanks
Raj gopal.

May 14, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested to contact AE/Op/Himayat Sagar on [protected] in this regard.

Regards,
TSSPDCL

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G

Gopal Nani

from Manuguru, Telangana

Apr 22, 2018

Dear Sir/ madam

I wrote mr thirupathaiah goud his AE of that area so how I can I trust this guy for justice, so please suggest any other person from where I can get my issue resolved soon.

Regards
Raj Gopal K

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Address: Rangareddy, Andhra Pradesh, 500035

Hi i am resident of greenpark colony, saroornagar, hyderabad the meter reading man he is always entering wrong reading and giving us wrong bill which is huge amount last time ie., last month w e got 40, 000/- bill i was shocked, this time he added extra 150 units to bill, when i cross check it i found to be wrong kindly ask that fellow to come and give the correct reading i don't know why you keep uneducated fellows who can't take proper reading into job

May 14, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Please furnish the SC No (or) USC No as printed in the bill.

Regards,
TSSPDCL

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Address: 500082

Service no; a7009720, unique service no:[protected], name gousiya bee address: 6-3-549t, thavela basti, errummanzil, khairtabad, hyderabad - 82. I want to state that yesterday (11.04.2018, wednesday) the bill collector has came to my residence and he kept meter reader on meter and after giving bill he has broken seal wantedly, i have requested him to repair but he refused. Hence it is requested to take necessary action in this regard.

May 16, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested to contact AE/Op/Somajiguda on [protected] in this regard

Regards,
TSSPDCL

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U

uzmasultana756

from Hyderabad, Telangana

Apr 13, 2018

His name is N.Venkateshwalu and to whom i have to meet in this regard please send me full address if possible contact no also.. Thanking you

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Address: 500072

Website: www.tssouthernpower.com

Hi,
I made my power bill payment on 05/april/2018 which is generated on 04/april/2018. But in website it is still showing amount as due. Please look into this and update that to zero as early as possible.
As i am trying to reach to kukatpally electricity contact numbers it is not working.

Unique service number[protected]
Mobile - [protected]

Regards
Rupesh

May 19, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,

Please check the payment status now.its updated

Regards
TSSPDCL

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Address: Hyderabad, Andhra Pradesh, 500085

Hi team,
I am contacting from area code:22004d and usd:[protected]
The number o[censored]nits charged this month are 199 units and as per the information given on the back of the bill the category has to be 1 b1. But on the it was wrotten as 1 b2.
Eventhough it was given as 1 b2 the bill that is generated has to be 760, but the amount generated on the bill was 1006.
Can you please resolve this issue

May 10, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Category will depend on average units consumed in month days irrespective of billed units .

Regards,
TSSPDCL

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B

Bhimsha Reddy

from Mandasa, Andhra Pradesh

Apr 13, 2018

At shadnagar nrsc campus many time power failure from 5/4/18 17:30 hrs till time .. without information please resolve problems as soon as possible

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Address: Hyderabad, Andhra Pradesh, 500018

Hi team,

I received a rejection for my application status stating rejected due to the premises has already existing 4 nos sevices. Sc# SZ091000, SZ091001, SSZ09102, SZ091003. I request you to please check the address and the phone numbers of the each service number.
First 2 connections belong plot number 84 and other 2 belongs to plot# 71. Owners of the plots are different too.

We spoke to AE of Moti nagar. He is not at all listening to what we say.

I would request you guyz to please investigate the matter. Thanks

Reg# NR[protected] ON 3RD MARCH 2018. PR number - [protected].

Regards,
Aslam shareef

Apr 26, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

We have shared you the consumer details to your mail .Please check the same

Regards,
TSSPDCL

Mar 21, 2018

Updated by Aslamshareef Hi team,

I think there is some mistake in your records. khaja shareef is the owner for plot# 71 and not 84.
I have the registration documents and the municipal tax receipts as proof to show you. Attaching the tax receipt for now (sent in separate email)

Its your lineman Muqthar and AE Raju's mistake that they did not handle the case or enquiry properly. If they should have told us clearly that the issue of having 2 meters of khaja Shareef on plot 84 instead of 71 then the matter wouldnt have come to escalation. Is this the way your AE handles the escalation. I need to take help of consumer forum to understand the issue.

If your AE approachable then it wouldnot have caused so much of fuss.

Regards,
Aslam shareef

Mar 22, 2018

Updated by Aslamshareef Hi team,

The ADE contact number you have provided is of 11 digits which is incorrect. Can you provide the correct contact number.

Can you also forward the attachments( in a email) to ADE. It contains the registration details of the 4 commercial meters. It clearly shows we applied 2 commercial meters on plot# 71 and another 2 meters on plot# 84. Due to mistake at your end all the meters were registered on plot# 84.

Regards
Aslam shareef

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N

Nanda Kishore Gundarapu

from Bengaluru, Karnataka

Mar 21, 2018

Hi,

Last month I paid my electricity bill amount of 167 rupees twice as the first transaction was showing processing for a long time .The amount didn't get reduced in current month's bill, kindly provide refund of excess amount paid.

Regards,
Nanda kishore G

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Address: 500094

SAINIK ENCLAVE is an important link road connecting abut 12 colonies across the HI-TENSION ROAD NEAR NETAJI NAGAR X ROADS.

LOCATION: CONNECTING:SAINIKPURI X ROADS TO OLD KAPRA ROAD AT BEFORE NETAJI NAGAR X ROADS;ROAD LEADING FROM BALAJI SWEETS TO KAPRA LAKE LEADING TO HI-TENSION ROAD AND FURTHER TO KATTAMAISAMMA TEMPLE.
DETAILS:
EAST ZONE..CIRCLE 01
CORP WARD...01 KAPRA.

All the street lights are not functional for the 5-6 days.It is pitch dark, particularly during the NEW-MOON NIGHTS.
As it is this road is very bad with potholes and uneven surfaces, and becomes very dangerous for the people of locality and surroundings.

Kindly do something before any thing happens

Wg.Cdr.V.Sundaresan(Retd)
Consumer nO.[protected]

Apr 22, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

All streetlight issues will be taken care by GHMC so you are requested to lodge a complaint by dialing[protected] or can tweet @GHMCOnline in this regards.

Regards,
TSSPDCL

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Address: Hyderabad, Andhra Pradesh, 500052

Website: www.apcentralpower.com

Hi sir,

This is to request you to fix the incorrect billing details in my name for the below service number.

Service number :[protected]
Name :jitendra kumar

I have received a bill of rs.2096 in january 2018 even though i have paid rs 975 in november 2017. Upon enquiry at electricity office they said bill is due from july 2017.

So i am providing the below payment details:

Transaction reference number : jhdf[protected]
Transaction date and time :[protected]:04:42
Service number :[protected]
Name : jitendra kumar
Ero : 17
Bill date : 08/11/2017
Due date : 22/11/2017
Amount : 975.00

Please resolve the conflict asap so that my connection doesnt get discontinued.

Thanks for your help in advance.

Regards,
Jitendra

Apr 5, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Please mail to your issue to [protected]@tssouthernpower.com (or) rajkumar.[protected]@billdesk.com to rectify your issue.

Regards,
TSSPDCL

Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

File a complaint to Telangana Southern Power Distribution Company [TSSPDCL]

Telangana Southern Power Distribution Company [TSSPDCL] reviews & complaints page 50

bill are not shown online promptly - suggest daily update of bills for online payment

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regarding an excessive amount of bill payments, kondapur

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regarding an excessive amount of bill payments

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power out from evening... no one is least bothered to respond to calls

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power fluctuations

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frequent power cuts in ameenpur village, sridevi theatre road, chandanagar

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billing issue 1st time I got bill copy on 04-04-2018 but it showing another time also on 08-04-2018 bur 08-04-2018 bill not received

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frequent power cuts in shantibagh apartments

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mistakenly paid others current bill in paytm for march-2018

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arrears in bill when already paid

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mistakenly paid others current bill in paytm

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excess amount paid in february of rs. 1342 along with the monthly bill of rs. 1271

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line men crossed his limits and add more bill to this month electricity bill

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wrong meter reading and wrong bill

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electricity bill collector has broken seal wantedly of my meter

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made electricity payment but showing as dues

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im complaining about the wrong bill amount on the bill.

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new electricity connection - incorrect rejection

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street light service poor.

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incorrect electricity bills for january-2018

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