Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

Address: Hyderabad, Andhra Pradesh, 500081

Website: www.billdesk.com/pgidsk/pgmerc/tsspdclpgi/TSSPDCLPGIConfirm.jsp

Dear sir/mam,

I have been staying in kavuri hill madhapur for past 2.5 year as tenant. The usc no is[protected].

For may'2018 i got extremely unrealistic bill of inr 2965/-, our max bill we received till now is less than inr 800. We don't have ac or heater or any such things which can pump up the costing so high in just a month.

We have very basic things like fans, fridge, 1 cooler.

Im very sure that the cost came is fake as we didn't use anything as such.
Hence complaining you so that things can be investigate and i pay how much i used or i suppose to pay.

Thanks,
Pratisruti sur
[protected]

Jun 22, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

May 22, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested to contact AE/Op/Madhapur on [protected] in this regard.

Regards,
TSSPDCL

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P

PRATISRUTI

from Delhi, Delhi

Jul 16, 2018

Dear Mam/sir,

Can you please elaborate AE/op/Madhapur, is it office or position or anything else?

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I have portions in my home that which i give for rent. One portion is empty and i paid the current bill regularly every month. One month the bill is charged for 18000 with arrears. I paid the bill everytime so where did the arrears come from? No one is using the current, so how it can be 18000? Pls help me. I went to ae also but they are not taking the matter seriously.

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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N

Naresh Chary Manmari

from Vikarabad, Telangana

May 31, 2018

Sir good mg, I am from asbestos colony, #4-42-405, be side of my resident from 3phase pole wire was sparking from night on words very dangerous situation so please take care .my contact num-[protected]

excessively billed on unused meter - Comment #3114653 - Image #0

excessively billed on unused meter - Comment #3114653 - Image #1

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Address: Hyderabad, Andhra Pradesh, 500076

Website: www.tssouthernpower.com/CPDCL_Home.portal?_nfpb=true&_pageLabel=CPDCL_Home_portal_page_429

My usc number[protected] paid bill of 3241₹ on 8-5-2018 from axis bank .even ofter 1 week i didn't received any message from tsspdcl .every month i get confirmation of payment made to the company.today i checked online my current bill has not been updated still showing amount of 3241₹.i have contacted costomer care no use.please resolve my problem sir.attaching bill paid screenshot and acknowledge receipt from bank.

+2 photos

Jun 16, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

May 16, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Your payment is credited to TSSPDCL account, also updated in website.

Regards,
TSSPDCL

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Address: Hyderabad, Andhra Pradesh, 500086

I have paid 4078/- last month on 29th april through paytm after the bill cycle date. Order no [protected].
Operator reference no - [protected]
C/a customer no[protected]
Since it was paid late, we paid 4078 inr cash to the bill collecting guy with receipt no [protected]. They said it will be deducted from the next bill as i have paid twice for the same month, once online and once to the bill collecting person.
Request you to deduct the amount paid and regenerate a new bill for the current month. The bill received for this month is 5876/- from which 4078 has to be deducted and the remaining we will be paying, once it reflects online.

Jun 14, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

May 14, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Your excess amount of Rs 4080/- adjusted, you need to pay the balance amount of
Rs 1796/-, please pay at nearest TSSPDCL bill counter (or) ERO Gaganpahad as part payment are not accepted through any online modes.

Regards,
TSSPDCL

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S

syedwajid73

May 15, 2018

Dear Sir,

mistakenly we paid twice for the month April 2018, Bill Amount Rs1807 thought It will be adjusted in next month bill, but still not happend, so I am kindly requesting you to refund my money, plz find the attached image of bills and respective receipts, kindly do needful as early as possible,
Thanking you.

bill paid twice to be adjusted against current bill - Comment #3097598 - Image #0

bill paid twice to be adjusted against current bill - Comment #3097598 - Image #1

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syedwajid73's reply, May 22, 2018

Any Update about my complaint

S

syedwajid73

May 22, 2018

No Response since 15th may 18

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Hi,
I am gaurav shrivastava, unique service number :[protected], owner of flat 201 in the anjali gardens, puppalguda. I have been outside of hyderabad since last 1 year and there is no one using the flat. But surprisingly i got a bill of 43000 inr for month of may 2018 which i was getting around min of rs 175 per month.
Please rectify the bill so i can pay it online. As i am outside of telengana, its tough for me to perosnally go an lodge this request.

Thanks
Gaurav

Jun 14, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

May 14, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested to contact AE/Op/Ibrahimbagh on [protected] in this regard.

Regards,
TSSPDCL

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Address: Medak, Andhra Pradesh, 502285

Sir, am a local resident of kandhi village near sangareddy, telangana. When ever there is an adverse weather condition, the electricity will be off for more than 8 hrs in the nights. Even if we ask for the linemen they are careless regarding this issues. Sir we are paying taxes and bills on time but this is how carelessness of your works. I need a explaination regarding this. Even now there's is powercut since afternoon but no power still. Am gonna raise this issue to honble chief minister regarding this carelessness..

Jun 16, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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May 10, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Please furnish the SC No (or) USC No as printed in the bill.

Regards,
TSSPDCL

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Address: 500026

Website: TSSPDCL ONLINE BILL PAYMENT Portal

Online bill payment portal is not daily updated causing a lot of problems. The bill dated04/05/2018 is still not showing in your online portal through billdesk.
It is creating a problem every month. We, in our society, want to clear bills soon after we receive them.
So, please rectify your system such that as soon as an electricity bill is generated, it is updated in the online portal. Perhaps this responsibility can be given to the person/agency preparing the bill.

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 500084

Respected sir/ madam

Usc no[protected]

My self m a ahad ansari resident of h. No: 1-110/a/46, gopal reddy nagar, kondapur, from since 2 month i am noticing that my electricity bill is 3 times as usual. I am only using 1 fan, 2 cfl (18 watt), only these and my bill amount is rs 1700 or more... Could you please look into this as soon as possible and do refund if possible, also i make complaint to pravesh (One of incharge in kondapur), he never listen and just ignore also i have notice he only did some mistake due to this my bill is too much. I also want complaints againt that person.

Thanks
M a ahad ansari
[protected]

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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S

Sarvesh A

from Hyderabad, Telangana

May 9, 2018

Dear Raghuma Reddy, sir thank you very much for your quick and prompt response in taking care of Power supply issue in Tarnaka.

And I would like to Thank (DE) Lakshmi Narayana sir and (AE) Madhu sir for all your support.

Best regards,
Sarvesh

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Address: 500012

Respected sir/ madam
My self rahul panuganti resident of h. No: 13-1-601/13 mangalhat. Bearing the s. No: c4005511, usc:[protected] name: b kalawati... Dear sir/ madam... From last year that is 2017 i have been noticing that we are getting unwanted and unnecessary amount of bill that is 1700/- and less or more from that... We are using only 3 sealing fans, 3 led bulbs, 1 tv that's it... And we are job oriented people so only being at home in the evenings... So please once iam requesting you people to take an action on this... Yours faithfully rahul panuganti [protected]... And [protected]..

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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We have a power out from afternoon today...in our area (Bholakpur, 6-4-457/1) and we are informed that there ia a transformer drip but we want to know how much time does it take still to get the power online... What service is this that you are least bothered to respond to our calls and our concerns... We would want to know when will the power be online... This is at least the responsibility of the concerned team or department here to address our concern... And clarify when will the issue be resolved... We are not living in a remote area to just assume and believe things out here... Please get your act liable and responsible...

Jun 3, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

May 03, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested dial 1912 which is a 24X7 working number.
If still the issue persists then send us your Service number or USC number in this regards

Regards,
TSSPDCL

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Address: 500061

Website: electricity department

Sir,
This is to bring to your notice that there is power fluctutation happening in our area from 29th april 2018 afternoon. While we are dialing the nos as 29th was a sunday no body picks up call, while on 30th executives are taking calls at 1912, delibarately cutting the calls or not giving us complaint no.
The details of house area
11-3-323/9
Srinivas nagar, secunderabad (Chilkalguda substation) 500061
Whom do we complaint to rectify this?
Please register the complaint and do the needful
Regards
Anita

Jun 7, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Please furnish the SC No (or) USC No as printed in the bill.

Regards,
TSSPDCL

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Address: 502032

It's been 2 days we've been observing the power cuts regularly and it is a continuous issue. When i had called the elecrticity board team beeramguda, they told improper update and switched the phone off afte...

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Address: Hyderabad, Andhra Pradesh, 502032

Hi,
My address is akshaya homes, ameenpur village, sridevi theatre road, chandanagar.
There are few questions power cuts in this area through the day. Worst part is that there is power cuts even in nights for prolonged hours. Especially during midnight 12 to 3 am. The situation is getting worse day by day and there is no proper regulatory. Even fuseoff call centre numbers is switched off. Please resolve this at earliest.

May 31, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested dial 1912 which is a 24X7 working number.
If still the issue persists then send us your Service number or USC number in this regards

Regards,
TSSPDCL

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Address: Hyderabad, Andhra Pradesh, 500090

Dear Sir/Madam,
My name is U Anil Kumar, Service No: [protected], USC no:[protected], Billing Issue 1st Time i got a bill copy on[protected] for an amount of 370/-and i already paid that amount on[protected]. When i checked online it showing another bill which is generated on[protected] . I have not bill not received Bill Copy. I already complained about this issue but there is no response. Am herewith attaching all the documents related to my Complaints Please Solve the problem and refund my amount.
1) Complaint Raised on[protected] attached
2) Complaint Raised on[protected] attached
3) Bill Copy on[protected] attached
i Contacted both 19th & 23rd but they are not respond.
1) DE: [protected]
2) AO: [protected]
3) AE:[protected], contact on[protected] but his not responding, all people's are neglect by complaint.

Regards
U ANIL KUMAR
[protected]
[protected]

+7 photos

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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Address: 500016

Come summer, we have unofficial power cuts in our building. The saddest part is that you cut power at 11.59 pm and it doesn't come back even at 1.20 am today.
Why are we always targeted for power cuts? The buildings around us always have power while we suffer in the peak of summer! We pay our electricity bills regularly every month but continue to face this problem every year. We know that this is just the begining of sleepless nights in summer.
Can someone give us an answer? Or resolve this issue once and for all?
— residents of shantibagh apartments, begumpet, hyderabad

May 20, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested dial 1912 which is a 24X7 working number.
If still the issue persists then send us your Service number or USC number in this regards

Regards,
TSSPDCL

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W

Wth

from Hyderabad, Telangana

May 10, 2018

Thanks for your reply.

I get an SMS every time there is a power cut citing reasons like - feeder problem, regular maintenance and "miscellaneous" when there is a power cut. If we call, they tell us they are looking into the matter. The strange part is that this mostly happens in peak summer and during the rains where only our building seems to be affected. In case of rain, while the rest of the area gets back power in about half an hour, we have a longer period of darkness which sometimes extends to a couple of hours.They have installed a new transformer some years back but even that does not change the situation.

We will revert back if the problem persists.

Thank you.

Regards,
Nithila

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Address: Rangareddy, Andhra Pradesh, 500018

Dear sir/madam,

We have paid others current bill unknowingly through paytm. After our bill paid anothers usd number came unknowingly clicked on proceed further then it got paid automatically as i have balance in my paytm wallet.

Instead of paying to[protected], I have paid[protected].

Payment Receipt Number: [protected]
USC id:[[protected]]
Paytm order id:[[protected]]

Here i am attaching the screenshot of payments.

May 28, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested to given written representation to AAO/ERO/Kondapur [protected] stating that you have wrongly paid to service number[protected]) of ERO Kondapur instead of service number[protected]) and enclose the payment acknowledgment in this regards.

Regards,
TSSPDCL

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J

Jitesh Chandramani

from Hyderabad, Telangana

Apr 25, 2018

To
The electric department dhoolpet
Hyderabad
Respect sir
This is to inform u that in your area mangalhat jinsi chowari from past 2 hours electricity voyage is low. So I request u to take action

Thanking you

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Address: Hyderabad, Andhra Pradesh, 500032

Hi,

I have always paid our electricity bills on time and have never missed any payment but i see rs.399 in my previous month bill. Though i paid the total including the added arrears with the fear of power disconnection which is coomon in case of lte payment in our area, i would like to raise this with the department and get my money repaid/deducted.

Unique s. No :[protected]

+1 photos

May 19, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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Apr 16, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,

You have made payment of the bill generated in February and March months in March/18.so February/18 arrears were included in the bill generated in March/18 bill

Regards,
TSSPDCL

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Dear sir/madam,

We have paid others current bill unknowingly through paytm. After our bill paid anothers usd number came unknowingly clicked on proceed further then it got paid automatically as i have balance in my paytm wallet.

Consumer id:[protected]
Paytm order id:[protected]
Operator reference number:[protected]

Here i am attaching the screenshot of payments.

Kindly solve the issue and refund to paytm wallet number through which i have paid [protected]. (Purru yamini priya)

+3 photos

May 18, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,

you are requested to give your representation to AAO/ERO/Keesara stating that you have wrongly paid to USC :[protected]Sc no:[protected] instead of your USC no...(Sc.No:_______). enclosing the bill receipt

Regards,
TSSPDCL

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Address: 500048

Sc. No: s3007394; usc:[protected]

I paid rs. 1342 through online through sbi on 19th february at 19:25:08 and the transaction reference number is "lsb[protected]".in the next months bill the same amount is shown as dues along with the rs. 1271 for the month. I paid rs. 2613 vide transaction reference number "lsb[protected]" paid on[protected] at 13:34:19. All these transactions were done through sbi online and all the monies were deducted from my sbi account. Hence, i request you adjust the excess amount of rs. 1342 paid on[protected] in the current month's bill of rs. 2315/-

May 18, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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Apr 16, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,

We have not received your payment made on 19/02/2018. so please check with your bank regarding the transaction

Regards,
TSSPDCL

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R

ravi kumar2315

from Hyderabad, Telangana

Apr 23, 2018

Good mornig sir

About service number sz 031509 payment was deducted in my tez app but but tsspdcl was not updated due to billdesk issues.next i was paid my bill in sanath nagar office. please refund my money
And attached my billdesk screenshot...snap please check my complaint solve my problem and refund my money...

excess amount paid in february of rs. 1342 along with the monthly bill of rs. 1271 - Comment #3075949 - Image #0

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Address: 500081

Hi sir / madam,

I'm resident in hydershakot, plot no: 113,
Service no:[protected], last month no there at home when he visited to your area, so entered our house by jumping our wall and kept electricity bill to my main door, this month we asked how can you do this, he just saying he has right to enter any house when ever he wants, give number of mr thirupathaiah goud saying you can speak with him, when i called him he also saying the same thing, does this people are educated or not, without anyone permission how can jump house wall, every month we get mostly of 500rs to 600rs now this month i got 1200rs. I think just asking that person how can you do that he did like this, and saying come to office and ask about it.

I hope you people will take this as serious issue.

Thanks
Raj gopal.

May 14, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested to contact AE/Op/Himayat Sagar on [protected] in this regard.

Regards,
TSSPDCL

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G

Gopal Nani

from Manuguru, Telangana

Apr 22, 2018

Dear Sir/ madam

I wrote mr thirupathaiah goud his AE of that area so how I can I trust this guy for justice, so please suggest any other person from where I can get my issue resolved soon.

Regards
Raj Gopal K

Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

File a complaint to Telangana Southern Power Distribution Company [TSSPDCL]

Telangana Southern Power Distribution Company [TSSPDCL] reviews & complaints page 49

bill issue

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excessively billed on unused meter

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bill paid from bank app but not credited to current bill

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bill paid twice to be adjusted against current bill

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excessive billing with no power usage

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no proper maintenance of electricity lines by linemen

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bill are not shown online promptly - suggest daily update of bills for online payment

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regarding an excessive amount of bill payments, kondapur

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regarding an excessive amount of bill payments

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power out from evening... no one is least bothered to respond to calls

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power fluctuations

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continuous power cuts in beeramguda

frequent power cuts in ameenpur village, sridevi theatre road, chandanagar

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billing issue 1st time I got bill copy on 04-04-2018 but it showing another time also on 08-04-2018 bur 08-04-2018 bill not received

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frequent power cuts in shantibagh apartments

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mistakenly paid others current bill in paytm for march-2018

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arrears in bill when already paid

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mistakenly paid others current bill in paytm

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excess amount paid in february of rs. 1342 along with the monthly bill of rs. 1271

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line men crossed his limits and add more bill to this month electricity bill

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