Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

I have paid electricity bill though icici mobile banking and received error twice hence i thought payment not done so i repaid the amount through icici net banking again, but the amount was debited 3 times from my account.
S.No :[protected]
USC :[protected]
Actual bill :Rs 1232/
Total amount Rs 3696 /- paid on 12-Feb-17.
Can you pl let me know the status of my extra payment which is[protected]=2464

Service no. S2006554
ERO no. XI, Banjara Hills, Hyderabad
Bill Amount : Rs. 1, 712
Bill date : 03-Jan-17
Paid on : 05-Jan-17
Time : 06.41pm
Bank : Oriental Bank of Commerce, Srinagar Colony branch, Hyderabad
Bank Transaction no :[protected]

Billdesk has debited my bank account for the above amount but not credited to the TSSPDCL accounts.

Please help. Thanks.

First of all my electricity bill was wrongly generated.
Instead of reading as 20685 the lineman has put the reading as 20865.
A more of 180 units.This shouldn't have happened initially. However on calling him repeatedly and showing hum his mistake he generated a new bill which too seems problematic.

Total unit consumesd id 37.
Charges applied = 202.
For 37 units bill should be as low as 100. Please check. The lineman behavior is also not good.

USC:[protected]
ERO: kukkatpally

Hello,
Our ero is habsiguda and area code is 150143. Usc number is[protected]. Our previous bill was rs. 767/- for 31 days and the slab was below 200 units. Next time, the bill was generated for 26 days and the amount is rs. 990/- for only 179 units. We are well below the 200unit slab. How come out bill amount is more than that? Can you please clarify and do the needful.

New meter connection was applied on 20/05/2016 (Rs 2400 /- development charges+security deposit Rs.400/-), it has been rejected by concern department.Then after, i not yet recieved refund regarding applied for refund in concern department(Superintending Engineer/OP/Karimnagar contact no.
[protected] mail id: [protected]@tsnpdcl.in). Please kindly persue and solve.( Department TSNPDCL - Karimnagar Division (town)
application No: NC[protected] date:[protected] applied in Meeseva rejected on 09/06/2016.

Regard's
N Nagaraju([protected] mail id: nagaraj.n.[protected]@gmail.com)

I live in Kamalapuri colony. At the time of meter reading the department official noticed that the meter is not working which was at the start of the month. He informed us the meter needs to be checked again and they would come again on the 20th january. Till date no one has come to attend to this problem.
I request the tsspdcl to attend to this complaint at the earliest.
My details are
ph no [protected],
area Kamalapuri colony
phase 1
adjacent to yellareddyguda/ srinagar colony
S1002796/SZ051690
Regards,
Dr.M.A.Naim.

I Myself S.Prashanth Kumar Paid my bill on Jan-13 2017 including Arrears (330/-)
Twice.The transactions made from ICICI Debit Card paid for the month Dec and Jan.Kindly Reflect the amount (330/-) deducted in my next month bill(feb 2017)

Service No:[protected]
Unique Serial No :[protected]

Attached bank statement (message) for your References.
Please check and Refund next bill.

Service No. A8002545 Addr: 6-3-596/22 Srinidhi Nivas, f.no.301, V R Colony . For the current month bill dated 10th Jan 2017, Bill no. 7856 we have received only for 1 unit. we get an average bill of Rs600 every month. We are surprised to note that prev reading is 25502 and Present reading is 25503. Can you please check the meter if this is working or not. Thanks : Mobile no to contact : [protected]

I am G. MOHAN RAO, paid Dec month electricity bill (415/-) twice in Dec 2016. The transactions made from ICICI Credit Card (paid on 15/12/2016) and HDFC Credit Card (9/12/2016) for Dec 2016 month electricity bill, but current bill (i.e. Jan 2017) was not reflected excess amount which I paid in Dec 2016.

Service No:[protected]
Unique Service No:[protected]

Attached bank credit card statements for your reference.

Please check it and refund 415/- in next month's bill.

Thanks,
Mohan
[protected]

Our Service Number : VZ066040.
ERO Name 4, AZAMABAD
Consumer Name N SUBBA RAO.

Dear sir we have paid

Transaction Reference Number : HSMP[protected]
Transaction Date and Time :[protected]:14:36
Service Number : VZ066040
Name : N SUBBA RAO
ERO : 4
Bill Date : 05/11/2016
Due Date : 19/11/2016
Amount : 1171.00

Transaction Reference Number : HSMP[protected]
Transaction Date and Time :[protected]:16:49
Service Number : VZ066040
Name : N SUBBA RAO
ERO : 4
Bill Date : 06/12/2016
Due Date : 20/12/2016
Amount : 1216.00
and your Jan bill shows

Current Month Bill Details(December -2016)
Consumer Name N SUBBA RAO Unique Service No. [protected]
Service Number VZ066040 ERO Name 4, AZAMABAD
Address 2-2-185/56/B/1


Your arrears as on :
Date 31-DEC-16 Amount Rs. 1189.6
Current Month Bill :
Date Amount Rs. 0.0
Total Amount Payable :
Due Date Amount Rs. 1189.56
Payment Details :
Paid Date 09-NOV-16 Amount Paid for Current Month Rs. 0.0

plz check the above your account shows last paid 09-NOV-16.

but our last payment is Transaction Date and Time :[protected]:16:49
and payment is Amount : 1216.00. which not reflecting in your account plz resolve

I am v sri rama krishna a tenant of s satyanarayana. I paid my current bill twice i.e., on 15th of december and on 29th of december of this year. Service no.:[protected] and unique service no.:[protected]. Transaction id on 29th dec is T[protected] paid through meeseva and reference id on 15th december is[protected] paid through axis bank online. Please check it and refund in next month's bill.

Sir,

Service NO:[protected].

Today on 28.12.2016 at around 11:00 AM, Line Man of Nagaram Area (Mob NO: [protected])
has come for disconnecting the electricity connection for not paying the outstanding bill.

We have paid the full bill on 27.12.2016 USC NO[protected]. Even though we have shown the SMS received from TSSPDCL, and persuaded him not to disconnect; he disconnected and without information, he left the place.

With great difficulty we found the contact no.s of the sub-station, paid the fine Rs. 75/- (RCPT:[protected], ERO:311) and told the dept for re-connecting. after 5 hours, at 16:00 the same person has came and demanding 100/- bribe without which he will not connect. after wasting half an hour of our time for not giving bribe, he finally re-connected.

with such an arrogant behavior, it appears that, he is not even the employee of the electricity department. you are requested to process the complaint and take necessary action accordingly so that the consumers won't get effected in future.

Regards,

Bhanu Prakash. M,

Dear sir/madam. Telangana state southern powersupply distribution company limited. Monthly bills not giving properly. It giving Once in a 2 months. In some villages. For example (v) AVANCHA. (M) TIMMAJI PET (D) Mahaboob Nagar Telangana India. Village peoples paying More Bill's. Some people using less units in the monthly. Paying More Bill's in once in a 2 months. Sir. Please Warn the company to submit the bills in monthly... thank you Sir.

We have agriculture land in Katedhan, I was asked somany time give agriculture current connection AE sir, Katedhan, ADE sir, Gaganpahad. They are saying in GHMC LIMIT Not giving agriculture connection. I want to know in GHMC LIMIT Why not giving agriculture connection, in GHMC LIMIT LANDS not to do agriculture. Please solve this problem and give me new agriculture connection in GHMC LIMIT.

I have made an online bill desk payment on 20st Dec, 2016 for Rs. 241.00. The amount has been debited from my account but not credited in my bill payment. I tried to called up in customer care daily but never the nos. picked up by the executives. In spite off long follow up with their customer care service, they are not giving us any proper reply. and i didnot get any transaction id also I Kindly do the needful, and requested to you that help me to return the money from the bank.

My SC. no: SZ097030, USC:[protected], P. Bhasker Rao., Avanthi Nagar, Erragadda.Cat:1B(i). U r company Has made the bill Cat 1B(ii) slab rates if the below 150 units. plz change the bill. And one more thing I dont know the DCCASE, i am not any make any request for service of the meter and u r company has not provide / changes in meter board's. plz check every thing and issue the new bill. i hope to understand my problem.

Ravikanth G
[protected]

We residents of chandanagar(around balaji temple) are objecting to RE-ROUTING of laying of HT cable to provide connection to transformer of Mr. Sambaiah.
The expense towards laying of poles was already done beside balaji temple.ALL POLES ARE ALREADY INSTALLED.This HT line new route is crossing more residential housing than the already laid out route.

Hi,

I am rajkumar from nizampet e r o kukatpally service no[protected]. my old meter was replaced with new one in oct'16 due to some short circuit issue and no gurantee/warranty receipt was given for that and november month my bill is rs:1159 for the period 12-oct'16 to 5-nov-16. normally my monthly usage is rs: 200 to rs:500. i contacted customer service via mail they simply resolved the request complaint no. cc[protected] saying that pls contact bachupally ae. so i contacted ae via phone and i explained the problem to him, he said to me one of your earlier month bill was high so system calculation will take highest bill so that is why you got that high bill and suggested me to come to his office for clarification, i contacted staff there but thu suggested to contact ae. again i contacted him on phone regarding the issue i remembered my issue he said to me that he would attend 200 to 300 calls daily and asked me to explain the issue again, i explained him again then he suggested to come to office. on saturday (19th nov 2016) i went to bachupally office but no ae there, i met lineman who changed my meter, i asked him about the issue and he simply said you only got 1159 rupees, some other people got 4k to 5k, and from next month you wont get this much bill if you have any concerns, go to jntu electricity office for clarification. there needs to be serious action this, no quality service, no reliability, monopoly, arrogant behaviour, no proper explanation to customers. electricity department should remember that we are paying the money for what we are using, why we should pay extra amount for what we are not using.

Regards
Rajkumar

We received a bill of 1512/- this month. This includes an arrear of 1037/- after april 1st. We have paid each and every bill till date online itself. Now the problem is that my husband has paid the bill of 1512/- online without seeing the bill since he is working in other state. Can we get the arrear cancelled and get the amount refunded or atleast the amount to be used to pay upcoming bills?

Faulty meter for Service No:[protected], ERO: (15) Kukatpally, R.R. Dist.
Dear Sir;

This is "GVK Sitaramaiah" is a resident of following address

Address:
Plot no. 83, Srinivasa Housing Society, Nizampet Village, Kukatpally, Hyderabad
Telengana-500090

Issue Details:
Electric meter fixed for our new floor in the month of April, 2016 and since then no power was utilized. But unfortunately TSSPDCL generated bill for Rs. 2460 in the month of Oct, 2016. Since there is no consumtion of power how they generated bill for higher value.One of the Technicians from TSSPDCL stated that the meter is not working proerly. We astonished to here that how new meters are getting in to this type of problem. Pl. verify the meter and do justice in this reagard.
Could you please take necessary action and replace the meter ASAP so as to avoid future inconvenience.

Please contact me([protected]) for any further
clarifications or queries.

GVK Sitaramaiah