Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

We received a bill of 1512/- this month. This includes an arrear of 1037/- after april 1st. We have paid each and every bill till date online itself. Now the problem is that my husband has paid the bill of 1512/- online without seeing the bill since he is working in other state. Can we get the arrear cancelled and get the amount refunded or atleast the amount to be used to pay upcoming bills?

Faulty meter for Service No:[protected], ERO: (15) Kukatpally, R.R. Dist.
Dear Sir;

This is "GVK Sitaramaiah" is a resident of following address

Address:
Plot no. 83, Srinivasa Housing Society, Nizampet Village, Kukatpally, Hyderabad
Telengana-500090

Issue Details:
Electric meter fixed for our new floor in the month of April, 2016 and since then no power was utilized. But unfortunately TSSPDCL generated bill for Rs. 2460 in the month of Oct, 2016. Since there is no consumtion of power how they generated bill for higher value.One of the Technicians from TSSPDCL stated that the meter is not working proerly. We astonished to here that how new meters are getting in to this type of problem. Pl. verify the meter and do justice in this reagard.
Could you please take necessary action and replace the meter ASAP so as to avoid future inconvenience.

Please contact me([protected]) for any further
clarifications or queries.

GVK Sitaramaiah

Dear sir, Last month we were out of station at the time of bill generation. So on an average they have taken it as 190 units and charged as per the slab rate.This month thay have taken meter rading for the full two montha and charged for two months as a result slab rate was changed and the electricity bill was doubled. we have enquired about this in the electicity office they told that there is no software to change the meter reading they are telling. Though we paid in the previous month we were charged double the amount in this month.

I paid power bill two time for oct month for service number: [protected].
through online both times money deducted from account this month not adjusted it seems. please adjut amount to this month bill and next month bill also amount is : 454
transaction details as follows:
17 Oct 2016 SI HDFC[protected] Central Power[protected] Oct 2016 454.00

14/10/2016 74332746289628807181310 APPOWER BILLDESK 458.44 Dr

two times paid from different accounts online.

Please adjust my amount in oct novemer bills

My usc number is[protected]

Ero : a c guards
Sec: vijay nagar colony
Area code: 110306

My meter bill reading for the month of september was 2708, however, on 1st october the meter stopped working abruptly and showed no reading, when the light man came he entered the same amount as of last month ie, 2708 rupees. The meter got changed and was replaced with a new one after 2-3 complaints and i was told to pay the amount (Although for the month of october my flat was empty and there were no tenets, ideally the bill should have been around 200-300, yet i paid 2708 again), i paid it, today, 4th november, the guy comes and gives the same amount of 2708 to be paid and says that it should be paid for the next month too!!!

What is the logic behind this?

The meter which the govt officials installed, stops functioning abruptly and then i have to pay the whole amount for 3 months or so, why???

Is there not a regularization in this?

I request the tsspdcl authorities to look into the matter and reduce my bill amount as i cannot afford to let my money loose on technical problems created by the govt officials themselves

Thanks

Regards
Abdul qadir

1) i was given letter (case no:mdk/mdk/gmdd/2983/16) by the electricity staff on 22/10/2016 to pay rs 2800/- for the difference of contracted load & connected load.
2) the letter is not signed by any authority.
3) i am sure that the reading was taken wrongly in my absence & asked them to recheck the load in my presence but they refused to do so.
4) on 23/10/2016 the electricity people disconnected the connection though 1 month period is mentioned in the letter. after i paid rs 2800/- on 23/10/2016, the connection was again restored by the local el. staffer.

Thus may i request you to re-check the load of the connection again & if the letter is false (since without any signature) pl refund the paid amount.

My usc number is[protected] and sno v2102483 last month I paid the bill this month too but they charged for both the months. Euro azamabad, sec amberpet bill number 6320 erono4 please check this out and check me that could happen not again and we are facing a lot of issues about the bill box they changing boy s every month and those new guys don't know how to check the meter..

Hi, I paid twice for the current bill in the month of October 2016. Once I paid from Icici bank account and then once it got debited from HDFC bank. Both the amounts are Rs 562. I contacted bank and they said to contact the power company. I tried to contact but the call did not connect. Please look into this. Unique Service number is 19959838. I have attached both the payment receipts.
Regards, Chirodeep

Dear Sir,
Myself Ramprasad bellamkonda resident of Sahara states, Mansoorabad, writing a complaint regarding meter issue, I used to get monthly electricity bill of rupees150 – 200 Rupees after that few months I get 300 to 600 but present month bill more than 4-5times of our previous bills (1300), which is quite abnormal. We r not using big appliances, (I DON’T HAVE TV, AC, WASHING MECHINE). sir I am a person who believe in saving electricity and we used as much required, so how is it possible of such a huge amount of bill. Please check my meter due to over running. Kindly look into this and adjust my bill or replace the current meter.

Details are:

USC no[protected]
Address- 6/202, GANDAR, SAHARA STATES, LB NAGAR
HYDERABAD-500068
mobile [protected]

Meter with no az088767 n uic[protected] not working at srikrishna residency which was constructed newly and electricity connection given only 6-9 months back is not working/ no display in the meter

Pl lease resolve the same at the earliest n please note that if the delay in your service and any charges regarding the may born by the responsible person who causes the delay

Mahalaxmi builders p ltd
Alwal

Hello.. I have paid power bill twice.. For the month september 2016.
District - rangareddy
Ero - kukatpally
Service number[protected]
First time i paid the amount. Transaction was successful. But your data base did not update.. After few hours the line man visited our home and asked us to pay bill again as it was not updated in your database. Your web page has these kind of issues and blaming us for not paying the bill.

Please look into this and resolve the issue.

Please refund the amount.

Since 2012 I am using electric and my bill amount never cross over 650 Rs but this is first time when I have paid 1356 Rs for the month of Sep 2016..I want to know the reason why this time the electric bill amount is more for the month of sep 2016 ..

Iam presenting billing information for previous months ..
Consumer Id : A.S RAO NAGAR HYDERABAD
Meter service number:[protected]

1) On Feb 2016 my electric bill was 492 Rs
2) On March 2016 my electric bill was 375 Rs
3) On June 2016 my electric bill was 609 Rs
4) On Aug 2016 my electric bill was 450 Rs
5) On Sep 2016 my electric bill was 1356 Rs

My USC NO.[protected] I am paying my bill last time rs.496 twice through icici mobile banking, on the doubt of first transaction was not success. But two transactions are success. Before bill generation of this month account shows -496 rs. But after bill generation the amount not deducted from my bill amount. Please clarify this. Where is the excess paid amount?

My house has remained closed since August 05, 2016. However I got the electricity bill of Rs 1168/- from TSSPDCL. I am not sure how that is possible, if the house is locked? My neighbour had opened the house for the meter reading guy to take note of the meter reading, but I don't think the government guy made a proper note of it, or some blunder is made from their end. Kindly have this investigated....

Sub : Complain & Request To Correct Electricity Bill # 6421 for the Period 09/08/2016 to 09/09/2016
and to take action to adjust my electricity bills for the past SIX Months.

Ref : SC No[protected]: ERD : Medchal Area Code : 060217

1. An 3 Phase electrical meter No 034103 was installed in my house which generated higher bills as the meter was running even when all electrical appliances were turned off which clearly suggest that the meter was faulty, then against my request letter Vide No: UBS/ TSSPDC/01/2016 dated 12/08/2016 to the office of A.E. Kompally of TSSPDC the Meter No 034103 was tested by AE / LT Meter/Qutubullapur & after testing the meter was found faulty & accordingly the old Defective Meter No 034103 was replaced on 16/08/2016 with a new meter no.[protected]Copy enclosed at Annexure C)

2. Under Section 57 of Indian electricity rule 1956, TSSPDCL should test the meter of the consumer at least once every five year but the Old Meter no 034103 HPL was not tested for a long time and was declared defective then TSSPDC had to furnish duly authenticated test results to the consumer but to hide the defect, the test report was NOT given to the Customer. As the old meter was found DEFECTIVE & accordingly new meter was replaced 0n 16/08/2016 so supply company TSSPDCL have to take action to adjust my electricity bills for the past SIX Months.

3. Instead of taking action to adjust my Electricity Bill for the Past Six Months as the old meter No 024103 was declared defective as mentioned under above Para, the supply company TSSPDC has generated a wrong Electricity Bill # 6421 on 09/09/2016 at 09:50 am as mentioned below

IR Reading Month Comment
Ps 292 09/09/16 (Reading on New Meter No 2758088 in bill # 6421 dt 9/9/2016)
Pv 53076 09/08/16 (Ps Reading on Old Meter No 034103 in bill # 3670 dt 9/8/2016)

UNITS: 935 [Not Correct & is Absurd]
(No Clue about the absurd calculation logic. The calculation should be Ps – Pv which does not appear to be the case while calculating the above units)

Request you to kindly correct the Electricity Bill # 6421 for the Period 09/08/2016 to 09/09/2016 and to take action to adjust my electricity bills for the past SIX Months.

Thanking you,

(U.B. Sahay)

Dear Sir.

Our service number is[protected]. On august 5th your people served the bill for me it is Rs 383/- this amount came to my online banking a/c and I pad it full on 13th August. Today 27/08/2016 your people are calling me asking bill is due. I Checked online same is showing due for some 2280 .. how come it is possible and same day two bills are generated.??.
Cheating with the customers.. or something malpractice of your staff..are they entered our service number and entered the others reading.

Please find the bill .

Thanks & Warm Regards.

C. Ramakrishna,

Hello

This is md hyder
Sc no :[protected]
Ero :kukatpally

Paid on 09:08:2016
Rcpt : [protected]
Ero : 15
Kukatpally
Allapur
500018

I paid 1424:00 rs complete amount what i has to pay was paid but in the new bill the amount again got is 1550 so how come one month current charges will be that much huge only for a month so kindly hp me in this regard really upset with this thing please help me out of this query
Thank you

Regards
Md : hyder

Hi,

I would file a complaint regarding the weekly power outages that are being carried out on mondays near my home at pragathi nagar - kukatpally. These power outages are really long for about 7-8 hours (From 10am to 5pm) and we are facing so much difficulty because of this. A 1 hour outage is acceptable but this is not at all acceptable. Please kindly look into this and as promised by tg government there should not be any interruption to the electricity in hyderabad.
If this is the case in the city of hyderabad, then i cant imagine what it is like in outskirts and in rural.

Need some one to take action on this immediately.

Thanks & regards,
Vinay reddy,
[protected],
[protected]@gmail.com,
Pragathi nagar, kukatpally-500072

Our sc. No. Pz002289. We have received the electricity bill for the period from 06/07/2016 to 06/08/2016 on 6th aug 2016. No o[censored]nits is shown as 131 units. And the total amount is charged 542.00. Whereas last month i. E., from 10/06/2016 to 06/07/2016 no o[censored]nits is shown as 132 and the amount 418.00 it seems there is something wrong in calculation. Pl clarify.

Billdesk — payment receipt on aug 17, 2016

I have paid my power bill through "https://www.billdesk.com/tscpdcl/tscpdcl.htm" on 17aug2016..

I use to pay my payment hdfci credit card, payment successfully completed, but billdesk site successfill transaction. but not reflected in tscpdcl site till today.

Check once and attached the payment receipt through this mail

Payment amount : 82.80
Card number: hdfc credit card xx2028
Service number: x1010428
Payment date: 17aug2016.. 12.26:17
Mail id: rameshg. [protected]@gmail.com
Phone: [protected]