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Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

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Updated: Jul 23, 2025
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Telangana Southern Power Distribution Company [TSSPDCL] reviews & complaints page 60

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K
kaviarumalla
from Delhi, Delhi
Nov 12, 2016
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Address: 500100
Website: consumercomplaints.in

Dear sir, Last month we were out of station at the time of bill generation. So on an average they have taken it as 190 units and charged as per the slab rate.This month thay have taken meter rading for the full two montha and charged for two months as a result slab rate was changed and the electricity bill was doubled. we have enquired about this in the electicity office they told that there is no software to change the meter reading they are telling. Though we paid in the previous month we were charged double the amount in this month.
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Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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    garikinav
    Nov 8, 2016
    Resolved
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    Address: 500019
    Website: www.tssouthernpower.com/Billdesk/OnlineBillEnquiryDetails.jsp

    I paid power bill two time for oct month for service number: [protected].
    through online both times money deducted from account this month not adjusted it seems. please adjut amount to this month bill and next month bill also amount is : 454
    transaction details as follows:
    17 Oct 2016 SI HDFC[protected] Central Power[protected] Oct 2016 454.00

    14/10/2016 74332746289628807181310 APPOWER BILLDESK 458.44 Dr

    two times paid from different accounts online.

    Please adjust my amount in oct novemer bills
    Dec 12, 2016
    Complaint marked as Resolved 
    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
    Nov 08, 2016
    Updated by garikinav
    whne can I expect resolution shall I pay this month bill also or I can wait for adjustment please please inform earliest.
    Verified Support
    Nov 09, 2016
    Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
    You need not pay this month's bill as it got adjusted by your credit balance. and still your service is having an credit balance of Rs.303/-. if your next month's bill amount is <= Rs.303/- then no need to pay the next month's bill else pay the balance amount by deducting Rs.303/- from the bill amount at Kukatpally ERO or at nearest TSSPDCL bill counter after 20th of next month.For more queries, mail us on [protected]@tssouthernpower.com

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      A
      Abdul Qadir Kamran
      Nov 4, 2016
      Resolved
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      Address: Hyderabad, Andhra Pradesh, 500001

      My usc number is[protected]

      Ero : a c guards
      Sec: vijay nagar colony
      Area code: 110306

      My meter bill reading for the month of september was 2708, however, on 1st october the meter stopped working abruptly and showed no reading, when the light man came he entered the same amount as of last month ie, 2708 rupees. The meter got changed and was replaced with a new one after 2-3 complaints and i was told to pay the amount (Although for the month of october my flat was empty and there were no tenets, ideally the bill should have been around 200-300, yet i paid 2708 again), i paid it, today, 4th november, the guy comes and gives the same amount of 2708 to be paid and says that it should be paid for the next month too!!!

      What is the logic behind this?

      The meter which the govt officials installed, stops functioning abruptly and then i have to pay the whole amount for 3 months or so, why???

      Is there not a regularization in this?

      I request the tsspdcl authorities to look into the matter and reduce my bill amount as i cannot afford to let my money loose on technical problems created by the govt officials themselves

      Thanks

      Regards
      Abdul qadir
      Dec 8, 2016
      Complaint marked as Resolved 
      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
      Verified Support
      Nov 04, 2016
      Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
      As your meter was stuck up in October bill was issued based for average units consumed by you with Status as '02'. As the meter was changed last month, So this month's bill will be issued for same average units with 'Status'04'. For more queries in this, contact AE/OP/VN Colony on [protected] in this regards.
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        A
        AKULA KUMAR NAHAK
        from Anantapur, Andhra Pradesh
        Oct 30, 2016
        Resolved
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        Address: Medak, Andhra Pradesh, 502313
        Website: www.tssouthernpower.com

        1) i was given letter (case no:mdk/mdk/gmdd/2983/16) by the electricity staff on 22/10/2016 to pay rs 2800/- for the difference of contracted load & connected load.
        2) the letter is not signed by any authority.
        3) i am sure that the reading was taken wrongly in my absence & asked them to recheck the load in my presence but they refused to do so.
        4) on 23/10/2016 the electricity people disconnected the connection though 1 month period is mentioned in the letter. after i paid rs 2800/- on 23/10/2016, the connection was again restored by the local el. staffer.

        Thus may i request you to re-check the load of the connection again & if the letter is false (since without any signature) pl refund the paid amount.
        Dec 6, 2016
        Complaint marked as Resolved 
        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
        Verified Support
        Oct 31, 2016
        Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
        Dear Consumer,

        Please Contact AE/OP/Jinnaram on [protected] in this regards.for more queries mail to [protected]@tssouthrenpower.com
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          V
          vikram jyoti
          Oct 20, 2016
          Resolved
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          Address: Hyderabad, Andhra Pradesh, 500020

          My usc number is[protected] and sno v2102483 last month I paid the bill this month too but they charged for both the months. Euro azamabad, sec amberpet bill number 6320 erono4 please check this out and check me that could happen not again and we are facing a lot of issues about the bill box they changing boy s every month and those new guys don't know how to check the meter..
          Nov 23, 2016
          Complaint marked as Resolved 
          Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
          Verified Support
          Oct 21, 2016
          Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
          Dear Consumer,

          We have received your payment for last month on 26/09/2016 and In the latest bill, you can see the amount deducted from the total amount and you have paid only the net amount of Rs.719/- towards the bill.
          Last Month, bill has been generated for average units with status '05' as your Door was locked while meter reading.

          For more queries, mail us on [protected]@tssouthernpower.com

          Regards
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            C
            Chirodeep Sarkar
            Oct 15, 2016
            Resolved
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            Address: 500050

            Hi, I paid twice for the current bill in the month of October 2016. Once I paid from Icici bank account and then once it got debited from HDFC bank. Both the amounts are Rs 562. I contacted bank and they said to contact the power company. I tried to contact but the call did not connect. Please look into this. Unique Service number is 19959838. I have attached both the payment receipts.
            Regards, Chirodeep
            +2 photos
            Nov 18, 2016
            Complaint marked as Resolved 
            Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
            Verified Support
            Oct 18, 2016
            Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
            Both payments are credited to TSSPDCL. The extra paid amount will be present as credit to your service. As this details may not be reflected in the bill as well as in the website. so if your next month's bill amount is <= Rs.562/- then no need to pay the bill, else pay the balance amount by deducting Rs.562/- from bill amount at Kukatpally ERO or at nearest TSSPDCL bill counter after 20th of next month, where there will be provision to edit the bill amount based on your credit balance.For more queries, mail us at [protected]@tssouthernpower.com
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              R
              ramprasadchinni
              from Hyderabad, Telangana
              Oct 13, 2016
              Resolved
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              Address: Rangareddy, Andhra Pradesh, 500068

              Dear Sir,
              Myself Ramprasad bellamkonda resident of Sahara states, Mansoorabad, writing a complaint regarding meter issue, I used to get monthly electricity bill of rupees150 – 200 Rupees after that few months I get 300 to 600 but present month bill more than 4-5times of our previous bills (1300), which is quite abnormal. We r not using big appliances, (I DON’T HAVE TV, AC, WASHING MECHINE). sir I am a person who believe in saving electricity and we used as much required, so how is it possible of such a huge amount of bill. Please check my meter due to over running. Kindly look into this and adjust my bill or replace the current meter.

              Details are:

              USC no[protected]
              Address- 6/202, GANDAR, SAHARA STATES, LB NAGAR
              HYDERABAD-500068
              mobile [protected]
              Nov 16, 2016
              Complaint marked as Resolved 
              Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
              Verified Support
              Oct 15, 2016
              Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
              Tariff rates have also been raised from July and also Your consumption for the month has crossed 200 so you will be charged at higher rates. For more queries, contact Assistant Engineer/Operation/ Auto Nagar- [protected] in this regard
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                D
                Deva Kumar Katikala
                from Hyderabad, Telangana
                Oct 12, 2016
                Resolved
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                Address: 500010

                Meter with no az088767 n uic[protected] not working at srikrishna residency which was constructed newly and electricity connection given only 6-9 months back is not working/ no display in the meter

                Pl lease resolve the same at the earliest n please note that if the delay in your service and any charges regarding the may born by the responsible person who causes the delay

                Mahalaxmi builders p ltd
                Alwal
                Nov 16, 2016
                Complaint marked as Resolved 
                Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                Verified Support
                Oct 15, 2016
                Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                Please contact AE/OP/R P Nilayam on [protected] in this regards.
                Street light not working properly for 3 months in Raghava clolny, seven tombs road, Tolichowki..
                Peoples are suffering lot due to darkness.
                In spit of so many reminder concern authority is not taking any actions.
                I am gopal chary s.no[protected] rangareddy district ERO kukatpally i paid bill 22oct. Hdfc debit card reference no HHDF[protected]so . Debit card amount has been debited from my account how much time it will take after generating bill at to show in portal
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                  S
                  sheshi013
                  Oct 7, 2016
                  Resolved
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                  Address: 500008

                  Hello.. I have paid power bill twice.. For the month september 2016.
                  District - rangareddy
                  Ero - kukatpally
                  Service number[protected]
                  First time i paid the amount. Transaction was successful. But your data base did not update.. After few hours the line man visited our home and asked us to pay bill again as it was not updated in your database. Your web page has these kind of issues and blaming us for not paying the bill.

                  Please look into this and resolve the issue.

                  Please refund the amount.
                  Nov 17, 2016
                  Complaint marked as Resolved 
                  Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 15, 2016
                  Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                  Extra paid amount is present as credit balance to your service. As of now your Credit balance is Rs.840/-. if your next month's bill amount is <= Rs.840 then no need to pay the bill else pay the balance amount at nearest bill counter after 20th of next month, once our demand closes, they can edit the bill amount based on credit balance.
                  For more queries, mail to [protected]@tssouthernpower.com
                  We the residents of Krishe Gardens, Chiran fort club lane, near Begumpet Passport office suffering due to lack of power supply since morning. Please restore supply at the earliest. Fuses gone from the pole. Our service No:23941
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                    S
                    somgarg2009
                    from Hyderabad, Telangana
                    Oct 4, 2016
                    Resolved
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                    Address: 500062
                    Website: www.tssouthernpower.com

                    Since 2012 I am using electric and my bill amount never cross over 650 Rs but this is first time when I have paid 1356 Rs for the month of Sep 2016..I want to know the reason why this time the electric bill amount is more for the month of sep 2016 ..

                    Iam presenting billing information for previous months ..
                    Consumer Id : A.S RAO NAGAR HYDERABAD
                    Meter service number:[protected]

                    1) On Feb 2016 my electric bill was 492 Rs
                    2) On March 2016 my electric bill was 375 Rs
                    3) On June 2016 my electric bill was 609 Rs
                    4) On Aug 2016 my electric bill was 450 Rs
                    5) On Sep 2016 my electric bill was 1356 Rs
                    Nov 16, 2016
                    Complaint marked as Resolved 
                    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                    Oct 04, 2016
                    Updated by somgarg2009
                    Since 2012 I am using electric and my bill amount never cross over 650 Rs but this is first time when I have paid 1356 Rs for the month of Sep 2016..I want to know the reason why this time the electric bill amount is more for the month of sep 2016 ..

                    Iam presenting billing information for previous months ..
                    Consumer Id : A.S RAO NAGAR HYDERABAD
                    Meter service number:[protected]

                    1) On Feb 2016 my electric bill was 492 Rs
                    2) On March 2016 my electric bill was 375 Rs
                    3) On June 2016 my electric bill was 609 Rs
                    4) On Aug 2016 my electric bill was 450 Rs
                    5) On Sep 2016 my electric bill was 1356 Rs

                    Regards
                    contact :[protected]
                    Verified Support
                    Oct 15, 2016
                    Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                    Please contact AE/Op/AS Rao nagar on [protected] for average billing towards the bill generated in September and August month's.
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                      S
                      srinivas palem
                      from Pune, Maharashtra
                      Sep 20, 2016
                      Resolved
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                      Address: 500045
                      Website: www.tsspdcl.com

                      My USC NO.[protected] I am paying my bill last time rs.496 twice through icici mobile banking, on the doubt of first transaction was not success. But two transactions are success. Before bill generation of this month account shows -496 rs. But after bill generation the amount not deducted from my bill amount. Please clarify this. Where is the excess paid amount?
                      Oct 21, 2016
                      Complaint marked as Resolved 
                      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 20, 2016
                      Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                      Dear Sir,

                      This adjustment details will not be reflected in the bill as well as in the website. but your bill amount got adjusted as per our records and still your service is having Rs. 9 as credit balance. so you need not pay this month's bill.For more queries you can mail us on "[protected]@tssouthernpower.com"

                      Regards,
                      TSSPDCL
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                        M
                        Mazdiyar Jilla
                        from Mumbai, Maharashtra
                        Sep 18, 2016
                        Resolved
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                        Wrong bill reading

                        Address: Hyderabad, Andhra Pradesh, 500001
                        Website: www.tssouthernpower.com

                        My house has remained closed since August 05, 2016. However I got the electricity bill of Rs 1168/- from TSSPDCL. I am not sure how that is possible, if the house is locked? My neighbour had opened the house for the meter reading guy to take note of the meter reading, but I don't think the government guy made a proper note of it, or some blunder is made from their end. Kindly have this investigated....
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                        Uma Bihari Sahay
                        from Hyderabad, Telangana
                        Sep 13, 2016
                        Resolved
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                        Address: 500055

                        Sub : Complain & Request To Correct Electricity Bill # 6421 for the Period 09/08/2016 to 09/09/2016
                        and to take action to adjust my electricity bills for the past SIX Months.

                        Ref : SC No[protected]: ERD : Medchal Area Code : 060217

                        1. An 3 Phase electrical meter No 034103 was installed in my house which generated higher bills as the meter was running even when all electrical appliances were turned off which clearly suggest that the meter was faulty, then against my request letter Vide No: UBS/ TSSPDC/01/2016 dated 12/08/2016 to the office of A.E. Kompally of TSSPDC the Meter No 034103 was tested by AE / LT Meter/Qutubullapur & after testing the meter was found faulty & accordingly the old Defective Meter No 034103 was replaced on 16/08/2016 with a new meter no.[protected]Copy enclosed at Annexure C)

                        2. Under Section 57 of Indian electricity rule 1956, TSSPDCL should test the meter of the consumer at least once every five year but the Old Meter no 034103 HPL was not tested for a long time and was declared defective then TSSPDC had to furnish duly authenticated test results to the consumer but to hide the defect, the test report was NOT given to the Customer. As the old meter was found DEFECTIVE & accordingly new meter was replaced 0n 16/08/2016 so supply company TSSPDCL have to take action to adjust my electricity bills for the past SIX Months.

                        3. Instead of taking action to adjust my Electricity Bill for the Past Six Months as the old meter No 024103 was declared defective as mentioned under above Para, the supply company TSSPDC has generated a wrong Electricity Bill # 6421 on 09/09/2016 at 09:50 am as mentioned below

                        IR Reading Month Comment
                        Ps 292 09/09/16 (Reading on New Meter No 2758088 in bill # 6421 dt 9/9/2016)
                        Pv 53076 09/08/16 (Ps Reading on Old Meter No 034103 in bill # 3670 dt 9/8/2016)

                        UNITS: 935 [Not Correct & is Absurd]
                        (No Clue about the absurd calculation logic. The calculation should be Ps – Pv which does not appear to be the case while calculating the above units)

                        Request you to kindly correct the Electricity Bill # 6421 for the Period 09/08/2016 to 09/09/2016 and to take action to adjust my electricity bills for the past SIX Months.

                        Thanking you,

                        (U.B. Sahay)
                        Oct 21, 2016
                        Complaint marked as Resolved 
                        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 20, 2016
                        Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                        dear Sir,

                        Journal Adjustment of Rs.2106 has been made, so you need to pay Rs.5483 towards this month's bill . As part payments are not accepted through any of the online modes so make this payment at ERO Medchal or at nearest TSSPDCL bill counter where where will be provision to accept part payment. for queries please reach out to ADE/OP/Qutbullahpur on [protected].

                        Regards,
                        TSSPDCL
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                          R
                          RAM KAUSIK Cheruvu
                          from Hyderabad, Telangana
                          Aug 27, 2016
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                          Address: Rangareddy, Andhra Pradesh, 501510
                          Website: www.tssouthernpower.com

                          Dear Sir.

                          Our service number is[protected]. On august 5th your people served the bill for me it is Rs 383/- this amount came to my online banking a/c and I pad it full on 13th August. Today 27/08/2016 your people are calling me asking bill is due. I Checked online same is showing due for some 2280 .. how come it is possible and same day two bills are generated.??.
                          Cheating with the customers.. or something malpractice of your staff..are they entered our service number and entered the others reading.

                          Please find the bill .

                          Thanks & Warm Regards.

                          C. Ramakrishna,
                          +2 photos
                          Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                            Dvj Maqsood
                            from Hyderabad, Telangana
                            Aug 24, 2016
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                            Address: Rangareddy, Andhra Pradesh, 500018
                            Website: tsspdcl

                            Hello

                            This is md hyder
                            Sc no :[protected]
                            Ero :kukatpally

                            Paid on 09:08:2016
                            Rcpt : [protected]
                            Ero : 15
                            Kukatpally
                            Allapur
                            500018

                            I paid 1424:00 rs complete amount what i has to pay was paid but in the new bill the amount again got is 1550 so how come one month current charges will be that much huge only for a month so kindly hp me in this regard really upset with this thing please help me out of this query
                            Thank you

                            Regards
                            Md : hyder
                            Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                            Officers at MRT 3 office near MINT computer are supposed to report to work at 10 am in the morning.

                            We are waiting for AE(Bhramiya) at the LT testing lab since 10 am in the morning but he is still not in office. It is 12:20 pm now
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                              vinayreddy536
                              from Bengaluru, Karnataka
                              Aug 23, 2016
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                              Address: Hyderabad, Andhra Pradesh, 500072
                              Website: www.tssouthernpower.com

                              Hi,

                              I would file a complaint regarding the weekly power outages that are being carried out on mondays near my home at pragathi nagar - kukatpally. These power outages are really long for about 7-8 hours (From 10am to 5pm) and we are facing so much difficulty because of this. A 1 hour outage is acceptable but this is not at all acceptable. Please kindly look into this and as promised by tg government there should not be any interruption to the electricity in hyderabad.
                              If this is the case in the city of hyderabad, then i cant imagine what it is like in outskirts and in rural.

                              Need some one to take action on this immediately.

                              Thanks & regards,
                              Vinay reddy,
                              [protected],
                              [protected]@gmail.com,
                              Pragathi nagar, kukatpally-500072
                              Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                              Electricity bill is paid online twice, does extra money paid was not carried forward for next bill?the bill and transaction details are
                              POS PRCHG POS GS[protected] TSSPDCL
                              and
                              POS PRCHG POS GS[protected] TSSPDCL
                              Paid on 23august2016.
                              Service No :[protected]
                              USC :[protected]
                              PLEASE RESOLVE ISSUE AND REFUND MY MONEY
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                                J
                                jsr6201
                                from Hyderabad, Telangana
                                Aug 20, 2016
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                                Address: Hyderabad, Andhra Pradesh
                                Website: tssouthernpower.com

                                Our sc. No. Pz002289. We have received the electricity bill for the period from 06/07/2016 to 06/08/2016 on 6th aug 2016. No o[censored]nits is shown as 131 units. And the total amount is charged 542.00. Whereas last month i. E., from 10/06/2016 to 06/07/2016 no o[censored]nits is shown as 132 and the amount 418.00 it seems there is something wrong in calculation. Pl clarify.
                                Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                  R
                                  Ramesh Gaddam
                                  from Nellore, Andhra Pradesh
                                  Aug 20, 2016
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                                  Address: 500053

                                  Billdesk — payment receipt on aug 17, 2016

                                  I have paid my power bill through "https://www.billdesk.com/tscpdcl/tscpdcl.htm" on 17aug2016..

                                  I use to pay my payment hdfci credit card, payment successfully completed, but billdesk site successfill transaction. but not reflected in tscpdcl site till today.

                                  Check once and attached the payment receipt through this mail

                                  Payment amount : 82.80
                                  Card number: hdfc credit card xx2028
                                  Service number: x1010428
                                  Payment date: 17aug2016.. 12.26:17
                                  Mail id: rameshg. [protected]@gmail.com
                                  Phone: [protected]
                                  Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                    M
                                    Mir Firasath Ali Baqri
                                    from Mumbai, Maharashtra
                                    Aug 15, 2016
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                                    Address: Hyderabad, Andhra Pradesh, 500001
                                    Website: www.theyamtimes.com

                                    Since 2010 we are established the yam times english daily on 510, raghava ratna towers, chirgali lane, abids. From 2010 onwards our average monthly consumption of electricity is around 200-250 units approximately. Now july, 2016 month we get the bill of rs. 4250.00, units : 460 which is highly and abnormal reading.in this regard we request you to kindly check the meter and rectify the bill as early as possible.

                                    S. No. E1004495
                                    Usc:[protected]


                                    Regards.

                                    Mir firasath ali baqri,
                                    Editor,
                                    The yam times english daily.
                                    Cell: [protected]
                                    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                      klnvsk
                                      Aug 10, 2016
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                                      Address: East Godavari, Andhra Pradesh, 502032

                                      Hi,

                                      I have consumed 237 units of electricity in july. As per the revised tariffs, if total units consumed are 200, following rates are applicable.

                                      http://www.thehansindia.com/posts/index/Telangana/[protected]/Revised-power-tari...

                                      0-200 — rs. 5/unit
                                      200-300 — rs. 7.20/unit

                                      So, my bill has become rs.1266.

                                      Whereas if it is < 200,
                                      0-100 units — rs 3.30 per unit
                                      101-200 units — rs 4.30 per unit

                                      If i consume just 200 units my bill would have become 760 instead of rs.1266. Additional consumption of just 37 units resulted in rs.500 charge. I have a concern if this is legitimate?

                                      There is an other complaint here. My bill was calculated for 32 days which is 30. And because of those additional 2 days, there is a chance of additional 32 units which resulted in addition 500 bill.

                                      I would like to ask electricity department to reconsider these changes while they were on pro-rata basis in other states.
                                      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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