Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

I had made double payment through credit card on my power bill on 13/12/2016 and 14/12/2016. Transaction id013996 and 057185 account service no g3003101. Amount is rupees1243. Amount credited in appowerdesk account. Had complained twice online with complaint no cc[protected]and cc[protected]. They sent sms saying complaint was resolved but have not received any adjustment of amount till now. I have credit card statement supporting the transaction.

Hi sir,

Our meter is running even after switching off main in house. We are out of house for one month and we have recieved 777 rupees as power bill.

Usc :[protected]
Service number:[protected]

I donot know where to complain, registerd complaint in tsspdcl website
Compalin num:cc[protected], no response.

Please check and correect my power bill

We have been living in Camelot layout, Kondapur for the past 3 years as a tenant. Our electricity bills have off late increased to unexpected level. We neither have AC nor use heavy electrical appliances.

I have been trying to call TSSPDCL with the numbers given on their website which are either not working or unattended.

We cannot keep donating money to the govt. this way despite of being a timely tax payer and honest.

Whom should I escalate this matter and what action should I take about this?

Also hope someone responsible gets to see this message and responds positively.

Uma
[protected]

Kindly advise

My Electric meter USC No.[protected] SC No.[protected]
I am a resident of Plot No 212, Rayadurg, Khajaguda, Prashant Hills, Hyderabad-08. My house is purely residential. Yet, I am being billed as 'non-domestic commercial category despite several complaints to DE, Kukkatpally. Please change it to 'Domestic' category. I am a retd Army Colonel surviving on defence pension. I am paying huge electric bills for past 1 year under 'Non-domestic,...

In our street (Hno: 3-1, 3-2, 3-3 ...etc Shivaji Nagar, Manikonda-500089) the power supply is very low.In our homes electrical motors and other electrical gadgets are not proper working.Due to insufficient voltage we are in immense trouble in this hot summer.Please correct this low voltage problem.And the power supply is always fluctuating and due to this problem the all electrical and Electronic gadgets are in severe danger. We are facing this problems from more then one year. And we are having single phase only. After 6 PM we are having around 180 V.

We are the residents of Bhaskara Rao Nagar, Sainikpuri, Secunderabad and would like to submit that for the last several Weeks, the Street Lights in the streets are not being put on even at 7:15 pm. Which is causing lost of inconvenience especially to the Senior Citizens.

We request you to kindly ensure that the Street Lights are put on atleast at the time of Sun-set.

Regards.

My service no is[protected].I have paid the bill on 24 th march but they came on 29 th and disconnected the fuse.Is this the way to disconnect even after paid.2 days i have suffered. They rectified the fuse on 31st march after roaming here and there.I want compensation on tgis issue .Clear me. I have lost the business for 2 days without any mistake .If not going to solve this i woll go throgh the court of law for justice.I have everything to produce before megistrate.Thank u

Am kalpana, my mother staying at mulugu, Warangal district. She is un educated person and daily wager. service no;[protected].we are suffering with electricity bill from last April. we have one fan and one light.We got huge amount of electricity bill from last April. but we thought that was at time of 2 or 3 months bill. On 8th month we got 3144rs suddenly.so went to office and check with them. they have said meter was in grade -II status. But we dnt no about that problems occurring in meter. billing person also has not informed to my mother. He has billing on same reading for nearly 9 months. Where in the office they said if you pay the amount of 3144rs then after it will come regular bill. so we paid the amount of 3144rs.i called continuously for one month to A, E dev singh([protected]).SO after one month of bill payment they have changed the meter. They said bill will come as regular.but in the month of February the bill was 2700rs.i enquire again and again with A.E AND I told my problem but he did not care about this. I contact to linemen kumar[protected] also he said you have to pay bill.so my mother paid 600 rs from that 2700rs.but alougth they cut my power connection on 24 th march. now again I called to Srinivas([protected]) and A.E and kumar no one is not responding.who have done the mistake. who will pay the bill un necessarily. who have use the current.
1) why the person not informed the problem at first time.
2) how he can make bill with same reading for 9 months
3)after recovery of meter bill was not cleared why.
4)why the people have not registered that meter has changed.
5)how it will come that much amount for 1 fan and 1bulb
6) who will pay this amount.
7)as per which rule we will pay the un used bill.
8) who will clear the problem.9)what they want except salary.
10) they said after the payment of 3144rs it will bifurcate for each month from april they said but not happedned why.
11) how it will come 2700rs for one month please do favour.
and enquire the responsible persons as soon

How can they disconnect the fuse even after paying the bill. I want to claim the loss of my business. My consumer no[protected]. I have paid on 24 th march but they came and disconnected on 29 th march and they havent listen my words and went off. I went to mee aao on 31st and explianed this and she verified the bill and told that i have nt received the amount from billdesk. Please look into this matter and clear me.

We facing the power cuts in mid night today[protected] from 1am no one has responding from electricity dept.frequently
We are getting problems and power cut for only one line another line getting power with out cuts when trying to call electricity they never recevice the phone and engaged and they will collect bill correctly there is any delay in bill paying they will cut the power connection please solve the problem
And frequently we getting problem only for our line
Please solve the problem
Please feel free to call
[protected]
Regards
Y naveen

Dear sir
I was changed my meter recntly i am geeting too uich bill like 1000 tp 1200 etc.before dis new meter i was got bill only 200 to 400 it is maximum bill so please kindly come and check my meter and bills etc..other wise i ll put case on dis isuue in consumer .because i am having only 2 fans and 2 tube lights and tv nothing is more then this equipments .so please kindly come to below shown adress and my usc no is[protected] and adress is
Plot no 50 .laxmi enclave .meerpet jillelagida near water tank .shovalayam backside om sai nagar .hyd . 500097
[protected]

Dear Sir,
As there was a problem in my Power Bill, i lodged a complaint through this on 17/03/2017. To my surprise, within few seconds i received a call from mobile no.[protected], asking me about the details of my consumer no., bill details, my problem etc., . later that person asked me how i have paid my earlier months bills..and i told i paid by Debit Card, then he asked me about card details such as card no. CVV etc., Then i got doubt and asked him who he was. Immediately he switched off the call.

From this i could understand that your TSPDCL complaints site is hacked. If i would have been not alert, it would have been a costly mistake for me.
So, i am bringing this to your kind attention. Please see that necessary are taken, so that the site is not hacked. So that customers as well as company will not be at loss.

My house electricity bilk is varying vastly every month though usage is level is almost same.
Some times I get 180 and some months I get 600-800.
This month is tried to understand it and found suspicious item in the bill.

In march -2017 bill dated 04/03/2017, there is amount of 215.00 as "AFTER 01-04-16". what is this charge? Note that till now all bills are paid ontime and nothing pending.

USC:[protected]
Pls look into this and reverse this charges.

-Subhash Reddy

My electricity consumer number SC NO.[protected]
USC NO.[protected]
NAME : B.M.SRINIVASA PRASAD

I am paying my power/current bills regularly. Generally i get Rs 800-1500 monthly bill.
But on 6th March, the person who generates the bill and came and generated bill wrongly by oversight and took away the bill and told me that he will give new bill. But today morning i received SMS saying that i have to pay Rs 7661/-.
TSSPDCL neither gave me the bill nor anybody told me. They have to give me opening and closing metre reading, which was not given to me. How xan i pay such huge amount.

Please help me in resolving the problem.

BMS PRASAD [protected]

Hi,
We have used only 49 units for two months (feb-18units, March-31units).
We got bill for Feb month is 439/- then we asked to electrical bill generate officer about it but he left out with out clearing our issue then again he was generated the bill for March month total 521/-.

I don't know how the bill come this much only for 49units... Please resolve the issue ASAP.

SNO.S3017814
USC:[protected]

Regards
Raheema bee

Sir I am living in Borabanda, Allapur area.
My ERO KUKATPALLY, S NO : [protected]. USC NO :[protected]
I got notice for electricity bill of amount 639.Normally monthly bill for this meter will be around 200-250, but for bill dated 06/03/2017 was 639, it was due to wrong meter reading of 111175 instead of 111115 so total 60 units of power was excess for this month, please resolve this issue it is huge loss of money.Do needful.
Regards
Ismail
[protected].

Electricity bill not generated for the month February 2017 by the Bill Preparing Clerk of TSSPDCL

Bills for the rest of flats of Apex Residency Anand Nagar khairatabad were generated by the Bill Preparing Clerk on 05 Mar 2017.

Whereas bill for the A8003590 ERO Mint Compound Hyderabad was not prepared by the Bill Preparing Clerk

Request expedite generating bill for Feb 2017 of the above consumer

As per the court order(1786 of 2013) I am the property owner.

But my sister mutated in her name with influence, managing, etc., in GHMC, Electricity board and Water board also even court injunction order(1751 of 2009) is in active.

GHMC - mutated after long struggle went up to Commissioner by mails only. updated in online also.

Water board after meeting GM accepted my request and processing my application.

But Electricity board [TSSPDCL] so far no response.

When I contacted personally ADE - not even bother to read court order . Just refuse to change in my name. Suggested to change in SRO. But when enquired no option is there. I have to give gift deed to my wife - expenditure of 1Lakh.

I have send mails from SO to ADE - No response.

I have send register post with all the necessary documents to DE and ADE - No response.

With this property issue I am struggling from 2009 to till date.

From 2015 Feb I left my job and roaming around govt. offices.

Kindly understand me and do the needful. So that I can go for my job.

Thanking you,

Regards
Ananta Venkateswara Sarma Indraganti

Hi, My Service # is D8004114 and USC is[protected] It is observed that the units consumed in Jan, my bill amount is Rs 581.However, The bill amount is Rs 1131 for usage of 210 units as on 09/02/2017.

In the past too, we have seen bill amount was below Rs.500but was unable to file any complaint.

Please look into this and adjust the excessive bill in next month's bill...

Hi, My Service # is[protected] and USC is[protected]. It is observed that for the same number o[censored]nits consumed in Jan & Feb, my bill amount is 271 Rs more in Feb. The usage as on 08/01/2017 was 210 units and the bill amount was 860 Rs, however, The bill amount is Rs 1131 for usage of 210 units as on 09/02/2017.

In the past too, we have seen abnormal billing but was unable to file any complaint.

Please look into this and adjust the excessive bill in next month's bill.