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Southern Railway Complaints & Reviews

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Last updated Nov 11, 2023
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Southern Railway reviews & complaints page 36

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D
dr l s
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COCKROACHES IN AC COMPARTMENT

6629 malabar express 7th jan 2010
i travelled in ac coach
i was allotted upper berth.when i made my bed for sleepin there were a lot of cockroaches crawling on my bed from the ac vent.not one two but bunch of cockroaches
when i maild them about this they returned me the mail telling that this is not under our control you mail to some other id.when i send complaint to that mail id it shows that they dont acept external...
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P MANOGARAN
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TDR no 139858, NOT Getting my refund 7 months has to be complete

SUB: CLAIM *PNR NO[protected] ,TDR - 139858 dt
26 June 2009,

Sir,

I was canceled my I- ticket PNR NO[protected] ,TDR - 139858 dt 26June 2009,submitted all documetn to IRCTC

1. As per chennai IRCTC Given TDR refund process no 12219 / 27 Dt 10th July 2009. I have made correspondence through by phone[protected],[protected] and sent so many e-mail, I was not yet received...
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Mohamed Aabrez Shams
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Chennai fort railway station

To the authorities responsible for maintenance of railway stations: IMPORTANT

Sir/Madam,

The vacant space below the staircase of the foot-over bridge leading to the ticket counter of Chennai Fort Railway Station is being used by the public as an open-air toilet. The smell o[censored]rine is present in the air every minute of every day. No steps are being taken to clean the place.

I request...
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S.NANDAKUAMR
from Kalol, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REOPENING OF PULIYUR RAILWAY STATION

The Puliyur railway station between karur and veerarakkiyam was stopped for operation since 1991.the reason for closure as told by railway administration was poor patronage.

Now within this last eighteen years,the surrounding areas had developed with high schools,engineering colleges,technical institutions and matriculatiuon schools owing to this population,the station was a single operated and no much expenditure...
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Padhmanaban V
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess fare charged

Hi,
My complaint is that there is no clear indication of 1st class in the southern railway MEMU trains, when you move one couch to another inside the train. No divider to blcok 1st class from others.
And because of that I have been "charged excess fare and fine for innocently travelling in a rare kind of 1st class in a MEMU train that I never used. Its a rare kind because, if you travel by standing in this class you are...
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SLN Simhan
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Difficiency in service

I am a physically handicapped aged 67 years. I had to board the train number 6340 Mumbai Express at Tirunelveli Junction on[protected] along with my escort ( my wife) and father in law aged 84 years. There was no announcement, no conventional sign boards, and the electronic sign boards in switched off condition. " Where the compartment would arrive ? " was a million dollar question in the minds of all passengers. With the help...
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C.PRAKASHAM
from Bankura, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IMPROPER WORKING OF ATVM AND LOSS OF MONEY

hello sir...
As a citizen of india i would to bring to your kind notice an incident which happened early in the morning setting off a mood off tone for the whole day.I had to travel to Guindy from St.Thomas Mount in a local train in Chennai.Calculating the rush present at all hours at the ticket counter i have purchased a SMART CARD for my family.On Sunday my daughter had to attend an Competitive exam and early morning to avoid the...
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Sathish Kundan
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Uninformed collection of fine for exceeding luggage weight

Respected Sir/Madam,

I had travelled from ahmedabad to chennai (reached chennai 06 Nov 09). Upon boarding the train i had asked the TTE as to whether the luggage i was carrying was within the prescribed limits and he confirmed on the positive side,but upon reaching chennai i was in for a shock as i was asked to pay a fine of Rs 600 for carrying excessive luggage. Now the queries i have are

1. Where is it mentioned...
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P. Ravichandran
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without valid ticket/Season persons entering first class

I am coming from Tiruvallur to guindy for the last 15 years. Because of the over crowd I have purchased First class season ticket it is cost of Rs.750/- (4 times of normal season ticket). But I am getting any seat even not freely movable in first class for the route between tiruvallur to chennai.

Because of in peak hours lot of railway working officials/school childern are entering in first class without valid season ticket/ticket....
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Rajasekar
from Naduvattam, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour of TTE

sir,
my father is going to hydrabad through sabari express no.7299 coach s4,berth no 39. from palghat.
when he boarded the train someone was sitting in my father's berth and my my father asked him to vacate it.He went and called the TTE .the TTE supported that person by getting money from him and also he misbehaved with my father.The TTE name is Mr.Baskar.kindly look into this matter and take proper action on that TTE.br...
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Rakesh
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROBLEMS IN EMU TRAINS BETWEEN CHENNAI BEACH TO TAMBARAM

AS INFORMED EARLIER THROUGH NEWS PAPERS THAT FROM AUGUST 09 ONWARDS ALL THE SUBURBAN EMUS BETWEEN TBM AND CHENAI BEACH WOULD BE OF 12 CAR, PLEASE IMPLEMENT THE SAME AND NOW A DAYS DURING PEAK HOURS WE FIND MANY 9 CARS ONLY COMING WHICH GIVES US LOT O[censored]NCONVENIENCE,IF IT IS 9 CAR WE HAVE TO RUN AND CATCH THE TRAIN BECAUSE IT STOPS WAY TO FAR AND MOREOVER NO PROPER ANNOUNCEMENTS ALSO YOU SHOULD SEE ALL THE WOMENS RUNNING AROUND I FEEL SO PITY...
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B.Sivasankaran
from Chennai, Tamil Nadu
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Online reservation

I booked two online tickets to Tiruchirappalli in August 2009 in the sleeper class. The cost of the tickets was Rs.328/-. I could not carry any of the original identification cards due to certain personal reasons. But I produced the ticket, a xerox copy of my driving licence and the credit card which I used to book the ticket. But the ticket checker did not accept it and imposed a heavy penalty of Rs.828/- (i.e.) The cost of the ticket plus...
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Rubin Singarayar
from Coimbatore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non availability of Tea in Platforms

In Tiruchirapalli Junction Tea is not served in the platforms. Tea is available only in entrance or in coaches if pantry available. Only cofee is sold by the IRCTC. We are forced to drinl coffee by not selling tea,

Rubin S...
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mrs.chandra
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TTE refused to give allotted berth and allow someone by unberth girl

i have booked a train ticket from chennai to madurai on[protected] in Ananthapuri exp (Train No.6123) my pnr number is[protected]. i traveled alongwith my two grand daughers. out of 3 tickets, i got emergency quota for 2 tickets. my berth allotted numbers are ES1,7 & ES1,8 .one is in my name Mrs.chandra and other allotted is Princy my grand daughter aged 11. The train started at 19.05. At 22.00, when we got sleep, TTE came and asked...
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Firoz Latheef
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional behaviour of TT

I happened to travel on Train No:6528 Kannur-Yeshwantpur express on 22nd September 2009 (PNR:[protected]). I boarded the train from Kozhikode station at 7.30 pm in Coach S3. My seat number was 0008 Side Upper berth Confirmed on an e-ticket bought from IRCTC.co.in.

As expected by any rail passenger, I was supposed to be seated at my designated seat. But I happened to see a briefcase which was chained & locked on to my seat....
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A
Abarna S
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No power in the coach

I had travelled from Chennai to Madurai on September 21st, 2009 in Pandian Express. From about 1 AM, there was no power in the whole coach no S1 and all the people in the coach had a sleepless night. Especially the small kids were all so restless and crying that nobody in the compartment slept the whole night.There is also no safety of the people travelling in the coach as anything could have happened in the darkeness.
How come such...
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J
Jegan
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Diwali Special train Bangalore - Nagercoil not Introduced.

Sir,
Why till now the dates of special Train Between Nagercoil and Bangalore are not announced ?
More than 1000 passengers are travelling between Bangalore and Nagercoil with buses and others time consuming trains Kanyaumari - Bangalore and Mysore - Tuticorin.
Please consider our genuine demand and annocune the Train with good Timings.
Please donot annoucne the train with untimings....
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M
MR SAHUN KANG
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Enquiry refund

Dear Sir/Madam

I've bought a ticket which is off-peak between london victoria and eastbourne two days ago.

Unfortunately, I didn't bring my debit card at the station.

One of your staff in victoria told me that I can refund a my ticket fee after I complained it.

The ticket fee is £23.90. There are some detail of ticket.

Booking reference: T9WHLNBR
br...
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T K Kannan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No special trains for Diwali 2009 for Bangalore to Madurai

Hi,
Southern Railway has announced the special trains for Diwali 2009 (Press Release -No.118/[protected] Dt.[protected]. There is no special train for Bangalore to Madurai. There is only one train from Bangalore to Madurai (Mysore to Tuticorin express). The tickets got booked in two hours on the same day when the booking opened. It is very inconveneient for the public especially for the passengers travelling with kids.
There should...
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Vijesh Perunthrintavide
from Vellore, Tamil Nadu
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Parcel not Delivered

I have parcelled one new hero honda passion pro motorcycle from Villupuram to Mahe on 27/08/2009. The same has not reached till now. Request you to intervene on urgent basis. The Parcel Way Bill No. is 333540....
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