Southern Railway Complaints & Reviews

Respected Sir / Madam,

Chengalpattu to Chennai beach train is always coming early at our Singaperumal koil stop. There are 2 local trains available at the time of 11:40 am and 11:55 am. But 11: 40 am local train is coming late by 11:50 am. And 11:55 local train is coming early by 11:53 am instead of 11:55 am. Station master is not giving proper response and not giving announcement for train delay always. I kindly request to take action about this.

Thank you.

Respected Sir / Madam,

Chengalpattu to Chennai beach train is always coming early at our Singaperumal koil stop. There are 2 local trains available at the time of 11:40 am and 11:55 am. But 11: 40 am local train is coming late by 11:50 am. And 11:55 local train is coming early by 11:53 am instead of 11:55 am. Station master is not giving proper response and not giving announcement for train delay always. I kindly request to take action about this.

Thank you.

Dear Sir / Madam,

I do not think this complaint has been taken seriously by respective team in SR. Why should general public who pay 4 times extra than general class ticket suffer for this kind o[censored]nauthorised travellers occupying First Class.
This problem still exists in Arakonam - Central, Thiruvallur - Central, Thirutani - Central routes trains.

But I've noticed Chennai - Tambaram route has proper checking but not here, are you afraid of these people even you have railway police forces!
Request your kind attention to resolve this issue.

Thanks,
Sasikumar K

sIR, i WAS HAVING VALID TICKET[protected] QLY PASS FROM BEACH TO PALAVANTHNGAL VTS CIP4B1Z2MS ID CGOVT/ID VALID FROM 23/8/14/ TO 22/11/14 AND PREVIOUS TICKET[protected] ID COBOA5JIF8 UPTO 22/8/14 BUT THE TT AT NUNGAMBAKKAM FORCIBLY ASKED TO PAY EXCESS FARE OF RS 260 OR SIT AT STATION . AS I HAD TO TAKE CARE OF MY WIFE WHO WAS TO BE TAKEN TO DOCTOR COULD NOT IMMEDIATELY PRODUCE THE TICKET[protected] AT ABOUT 6.30 TO 7 PM. pLEASE IMMEDIATELY REIMBURSE RS 260/- TAKEN BY TT AT NUNGAMBAKKAM RAILWAY STATION VIDE TICKET NO AK 0838564 AND HE WAS BEHAVING VERY HARSHLY. I SHALL APPROACH COURT OF LAW IF I AM NOT REFUNDED THE EXCESS FARE OF RS 260/-

M.BALAGOPAL
SBI EGMORE SARB CHENNAI
[protected]

sir, i had qly ticket from 23/8/2014 to 22/11/2014 ticket no[protected] dt 23/8/2014 from beach to palavanthangal vis no c1p4b1z2ms id no ggovt/id and ticket[protected] iiid no coboa5j1f8 valid from 23/7/2014 to 22/8/2014 but could not show to tt at nungambakkam as my wife was to be taken to doctor urgently and tt examiner at nungambakkam behaved harshly and told me to sit at station office till 7 pm . I appeal that my excess fare collected through tt at nungambakkam ticket no a k 0838564 rs 260/- be refunded immediately or else i have no option left to approach the court of law against the tt at nungambakkam who was at duty at 6.30 pm on 23.08.2014

with regards,
M.BALAGOPAL
SBI SARB EGMORE RED CROSS BLDG
MOBILE [protected]

SIR, MY EXCESS FARE OF RS 260/- COLLECTED BY NUNGAMBAKKAM RAILWAY TT BE REFUNDED OR FACE COURT

I want excess fare collected by nungambakkam railway tt rs 260/- be refunded to me immediately.

IRTC-Called me to submit my train ticket in chennai office, last week i submitted ticket to chennai office by speed post

Today i get a phone call [protected], Telling that he is calling from irtc he told me my problem solved and refund money for that he ask my ATM CARD NO/ PASSWORD/ A/C NO /BALANCE etc.. i have doubt i ask bank manger about this he told me thais is CHEATING i call again this mob no not answering the call

my claim settled on 12/02/2014 thank you for chief commercial manager southern railway chennai

OH, HORRIBLE RESERVATION SYSTEM; WE POOR INDIANS STILL BELIEVE IN OUR RAILWAY RESERVATION 'FACILITY'

On a fairly long tour of South India with my family, I travelled from Rameswaram to Cape Kanyakumari on 10th October 2013 (my wedding anniversary day) on a Tatkal ticket as the tickets I have booked earlier online were wait-listed. Even after producing the Tatkal ticket and the coloured photo identification, I was charged by the ticket examiner on the train with Rs.1, 755/- on the plea that it was a ticket-less travel I was undertaking since the original Id proof was not produced. Please go through my points of contention and be kind towards the genuine concerns of a honest tax payer. I had to cut short our long tour and return home for want of finances. 1. If no Id proof in original is produced, I can understand the levy of penalty. But, collecting the ticket fare again (once while booking the Tatkal ticket and again by the Examiner) is unjust and contentious. 2. Why should I forego about a thousand and half rupees just for not showing the original Id proof? I was not travelling without any Id. In fact, the coloured xerox of the driving licence (a copy of which was pinned to the Tatkal application at the time of booking) was produced for verification to show that I was not an imposter or fraudster. 3. The ticket examiner conveniently wrote 'no id proof' in stead of writing 'no original id'. He was also rude and sarcastic, passing unnecessary comments in front of my family and other co-passengers. The Railways may do well to show some respect at least to the senior citizens of this nation. 4. If there is a rule that the ticket fare should be collected twice for a single journey, then that rule is draconian. Levying penalty for not showing the original Id is okay but still contentious. But collecting the fare twice is atrocious. 5. The rules are being framed to curtail the agents/brokers, which is laudable. But still the nexus continues and rules are circumvented by some unethical employees and these brokers/agents. In the process, genuine passengers are harassed and put to untold suffering. 6. The Examiner could have shown a little discretion as regards the genuineness instead of slapping a heavy penalty including the ticket-fare for a second time. 7. I request you to consider my case and order the railways to refund the excess fare collected.

xerox copy of ID CARD is not allowed as per railway rules...

Southern Railway — train service

i write this complient on behalf of all people who are using train service from chengalpet to beach. the service for this commuters is low therefore we request to take the necessary action to ease this pressure. please provide PC's in ladies compartments

Railway Ticket — railways

MY PNR NO IS [protected]

I HAD FILED A TDR BECAUSE THE PASSENGERS WHOSE NAME APPEARED IN THE TICKETS HAD NOT TRAVELLED DUE TO SUDDEN DEATH OF A RELATIVE. I HAS GOT THE REFUND OF ONLY 796 AND THE TOTAL COST OF ALL THE PASSENGERS COME TO 3006.

AS PER THE RULE I SHOULD RECEIVED ATLEAST 50%.
I HAD GIVEN THREE REMINDERS NO REPLY.

WHEN I CONTACTED MR SHARAD KUMAR WHO IS IN THE CHARGE OF REFUND DEPARTMENT

AT RAILWAYS IN CHURCHGATE ,HE REPLIED SO BADLY THAT WE WERE SLEEPING FOR ALL

THIS TIME,AND HE SAYS THAT TWO PASSENGER HAVE TRAVELLED BUT NO ONE HAS

TRAVELLED. THIS IS A PURE CHEATING DONE BY RAILWAYS. I AM LIABLE TO GET THE

BALANACE REFUND.IF CONSUMER FORUM COULD HELP ME.

Railway Ticket — Service

Dear Sir,

I booked e-ticket,but Payment conformation is not come.
As mention below message display
REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

So, what I do.

Thanking You,

Hiren Pandya
Contact No.[protected]

It is cheating

Southern Railways — refund amount not fully paid

From: Narendra kumar TENALI
sha kesarimal champalal[protected]
jain temple street
(post)-TENALI-(A.P.)-522201

Phone:[protected]
[protected]


sir,
I had reserved a ticket for 3352 Dhanbad exp.
from CHENNAI CENTRAL to TENALI FOR[protected] for
2 passengers.The Ticket no is[protected].

As on that day the train is running late for more
than 3 hours I cancelled my program and as the time
was already 23.[protected] I had gone to home.

Then on the next day morning[protected] at 09.47
I approached the reservation counter at chennai central
and asked them for FULL REFUND as the train was late
for more than 3 hours but the booking clerk replied me
that the rule is "train should be late for more than 4 hours"
and despite my repeated request to verify the RULE
he paid me only 50% of the amount by CANCELLATION
TICKET NO[protected] PNR NO--[protected].

As the Rule is "FULL REFUND IF THE TRAIN IS LATE
FOR MORE THAN 3 HOURS" I request you to pay me the
balance amount(Rs.192/-) and give proper guidence
to the Booking clerk so that this kind of harassment
does not get repeated with any other passenger in future.
(Bookink clerk at current booking window at chennai central
reservation center on 19/7/2009 at 9.47 a.m.)

Thankink you

Sincerelly yours
Narendra

TDR — refund

ref.file no.C/RFC/10852/09-2010/B8 dtd.[protected]
PNR NO.[protected] DATE O JOURNEY[protected]
REFUND is not yet not received
for necessary action pl.

Respected Sir/Madam

My name is Maheshwari Ratnu. My journey details are as below.

Journey Ticket PNR no:[protected]
Train no:- 9105
Class:- 3AC
Date of Journey:- 11/09/2009
Station from: Ahmedabad (ADI)
Station To: Haridwar (HW)
Reservation Ticket no:[protected]
Reservation Status:- W/L
Total Charges:- 3039
Total persons traveling:- 3 (Female's)
. I purchased tickets of 3AC Class for the travel. By the date of travel my ticket reservation
status was not confirmed and was still in "Waiting List". Therefore, I had to travel in a non AC general class. However I paid
for the "3AC" class. Therefore, I want a refund for the difference in the amount I paid for the 3AC Class and the non AC general
Class in which we actually traveled.

For getting this refund I have also filled the "Ticket Deposit Receipt" (TDR) form and sent it earlier by post on time to "DY CCM (Claims) Office
Northern Railway, (Near Station Building), Varanasi. However, I got no response from their side. I also waited for 3 months as mentioned by "The Station Master" who informed me to follow this process. But, there has been no resolution to my request.
Therefore, I am writing this E-mail to you. I request you to kindly look into the matter and resolve this for me.

maheshwari Ratnu

refund — TDR refund

I have compliant for the TDR:

Reason For TDR: Train Late More Than Three Hour
Reference No: ekt[protected]
TDR Zone: NR TDR Filing Date: 07-Mar-2010

In return i got this
Remarks: 572-NR/22 As per records Passenger(s) travelled on the ticket. The case is repudiated.

But i was in Delhi. So How Indian railways verify that i was traveled with this ticket.

Railways — refund

hi
i booked my seat on 19-jan-2010 from sangrur to delhi in dhauladhar exp. pnr number is [protected] and the transaction id is [protected]. when i reached at station in morning 03:00 am. station master told that the train is diverted via route ludhiana ambala from last 5 days. if it was diverted since 16th jan then how its possible that railway booked my seat from sangrur to delhi. this is not fare and harassed me lot and i suffered a lot by this act. it was very important to me to reach at delhi at nine on 21-jan . i didn't reach at the destination. now they are not refunding my ticket charges and local convenience charges which i expend that morning

Railways — Refunds

My uncle was boarding a train to mumbai on 19-03-11.He wass told by the railway authorities that the train was running 6 hours late.When he again confirmed the time again after 4 hours then he was told that the train has leaved the city.The authorities are now not willing to refund them.

Hello, I lost my TDR filed copy and i'm not aware of the Rerence # neither the PNR. Is there a way to retrieve these details?

I have not received the refund for cancellation (TDR filed). Please find the details below.

Transaction Details
PNR Number: [protected]
Ticket Type: eticket
Transaction ID: [protected]
Booked On: 07.08.14
Class: Third a/c
Internet Service Charge: Rs 10.0
Date Of Journey: 10/08/2013
Railway Zone: SRTPJ Bank: Canara Bank
Total: Rs 895.95
Train No: 16102
Ticket Charge: Rs 882.47
From Station: Karaikudi (KKDI) Quota: General To Station: Chennai (MS)
IRCTC Zone: Regional Director /Southern Zone (IRCTC), Chennai.


TDR Details
Reason For TDR:
Passenger Not Travelled.
TDR Status:
TDR Entered
TDR Filing Date: 10-August-2014

Thanks and Regards,

Chidambaram

Dear Sir

I have booked a Tatkal ticket from DHN to KPD for DHANBAD
ALAPPUZHE EXPRESS on 29th Jan, 2015 and Date of Journey was 30th Jan,
2015. For reason ' travel without proper ID proof and ticket confirmed
for one passenger, this time two passengers ticket have not confirm filled the TDR for the same in IRCTC against my ticket and the status was turned to CR Registered, but
the amount was not refunded yet.
So I request to you, please refund my EFT amount.

Ticket details:
User ID : dmanojkr1
Date of booking : 29th Jan, 2015 PNR Number : [protected]
TXN No : [protected]
TRN No : 13351 ( DHN ALAPPUZHAE)
DOJ :[protected]
From : DHN to KPD
Boarding Point : RNC
TDR Status : CR Registered
TDR Zonal : Southern Railway (SR) Cancellation ID: [protected].
TXN AmountINR.2610.
Final Status at Chart prepared -
CLS - SL, P1 - S2, 72.
P2 - WL, 0 & P3 - WL, 0 .


Thanks & Regards
Manoj Kumar Das
+91-[protected]

TDR Transactions Details

Transaction ID: [protected]
Train No./ Name: 11021/TIRUNELVELI EXP
PNR Number: [protected]

Date of Journey: 10-Feb-2015

Date Of Boarding: 10-Feb-2015

Date of Booking: 09-Feb-2015

From: DADAR (DR)
To: DINDIGUL JN (DG)
Boarding At: DADAR (DR)


Resv Upto: DINDIGUL JN (DG)
Quota: GENERAL (GN)
Class: SLEEPER CLASS (SL)

Ticket Amount:
1875.0
Ticket Type: E-Ticket

Passengers Details


Name

Age

Gender

Status

Coach ID

Berth No/ WL No


MAHAVEER

35


Male

RAC


61


ANJALI

34


Female

RAC


62


SARITA

42


Female

RAC


63


TDR Details

Reason For TDR:
Passenger Not Travelled.

TDR Filing Date:
10-Feb-2015 19:11:53 HRS

TDR Status:
CR Registered
Cancellation ID:
[protected]


TDR Zone:
SOUTHERN RAILWAY (SR)
Registration No:
BSR160215W59080


send payment

Southern Railway — PLAYIND CARDS & SMOKING INSIDE THE RALIWAY STATION

SIR,

I WAS TRAVELLING IN YELAGIRI EXPRESS LAST FEW YEARS. LAST FEW MONTHS SOME PERSON PLAYING CARDS INSIDE THE COMPARTMENT AND SMOKING FRONT OF THE PASSENGERS. PLS DO THIS REGARDS NEEDFUL

REGARDS

SENTHIL

Southern Railway — More Trains needed

More Trains needed from southern railways from Chennai to south tamilnadu cities. Lot of people are in trouble. Hope the double track from chennai - madurai will help. Please help the people of tamilnadu.