Southern Railway Complaints & Reviews

Respected Sir,

I am a passenger travelling from Kodambakkam to Thiruvanmaiyur,
When I asked for the First class season from Kodambakkam to thiruvanmaiyur. I was informed that there is no first class in the
Beach<-> Velachery route, Then I was also provided with two season tickets one for first-class from Kodambakkam to beach
And another second class season for beach till thirvanmaiyur .
Even...

I am a regular passenger of Train no 6714 Rameshwaram Express between Vriddhachalam and Chennai. I board this train at Vriddhachalam, every Monday morning. The coaches are always dusty. I thought the Indian Railways only runs for passengers, but this train also carries rats, bed insects etc. Every time I am suffering with the same problem. I have taken up this issue with the Coach Attendant each time I travel, but, the end result is the same....

Tambaram Railway Station reservation counter parking charges are too high just for 30 mints (which is the minimum time for booking ticket) we need to pay RS:10 for the two wheeler's which is very very high and the person who is collecting money is arrogent and rog guy. He convey all the people who asked about the high parking charges like me was getting lot of scolding from him. He conveyed one more information that person who took contracts...

From
Dr. Mahalakshmi
Chennai 600024


To
The Chief Commercial Manager,
Southern Railways,
Chennai.

Hi! my recent experience is nothing short of nightmarish. I'm Dr. Mahalakshmi,
I had booked two First class AC e-tickets from Kumbakonam to Chennai in Rockfort express on 27/01/09 for travel on 1/2/09, for me and my 83-year-old blind father-in-law. Since it...

While travelling from Trichy to Tambaram in Guruvayur express on 19th January, we face lots of inconvenience in the D2 reserved Coach.
1. TTR did not check the ticket. No sign on Ticket is an evidence, for which a copy can be sent.
2.Many Passengers without Ticket and who had not reserved had got into the coach.
3. Not able to use the Toilet during the 8 Hours journey because of People crowded near doorways, sitting...

We travel at least once every month in train no 2664 TPJ-HWH SUPERFAST EXPRESS and in 2663 TPJ-HWH SUPERFAST EXPRESS . The mode of travel is either 3 AC or 2 AC, maximum in 3 AC. THE BEDROLL TOWEL COMPRISING OF TWO BEDSHEETS, ONE PILLOW, ONE BLANKET AND ONE HANDTOWEL which is supposed to be provided in all AC compartment (barring garibrath trains) is provided ALWAYS WITHOUT THE HAND TOWEL . Only on repeat request towel is given that too with...

I have booked a ticket through online booking (IRCTC) from Manapparai to chennai, travel date 18.01.09 for myself and my wife. Our ticket status was WL1 and WL2 before chart preparation. When i checked with the station master in manapparai, he told us that there is no computer to check the ticket status. so i boarded the pandiyan express train on that day. when i asked the TTR whether my ticket is confirmed, he told us that the ticket is...

I am travelling now on the 0677 Yeswanthpur - Kochuveli Garib Rath. We left on time at 9pm yesterday (13th Jan 09). Its now 11am and the train is still in Ernakulam town. The train as per the timetable is supposed to reach kottayam at 9.25 am.
The train is running at a speed of 30KMph and is stopping at all railway stations. Its nothing but a pathetic local passenger train with AC.

The Indian railway does not have any...

The Chief Commercial Manager (Refunds)
Southern Railways
Thykad P.O.
Trivandrum – 14


Dear Sir,

I myself with family were booked tickets to travel from Ahmadabad to Ernakulam on 18 Sep 08 by Vervel Express (Train No. 6333)- (Reservation from Ahmadabad upto Udupi on 18 Sep 08 in Train No. 6333 and reservation from Udupi to Ernakulam in Marusagar Express(Train No. 2978) on 20...

I am working in ISRO as Scientist-SC, I had booked a ticket from Hassan to H. Nizamuddin for two persons for myself and my pregnant wife viz PNR NO.[protected]ticket number 29620508 for the date 24/10/2008, as it was in waiting list so i had booked one more ticket from chennai to chakki bank for same 2 persons, the first ticket couldn't be confirmed so i decided to travel to chennai to perform onward journey on 26/10/2008 by Andaman...

When a passengers travels through Indian Railway by e ticket mode, they have to produce original identity proofs to the TTR. If some one fails to show the original proof, then they will be treated as "travelling in the train without ticket" - If a passenger forget to have the originals or lost it while travelling and having photo copy of the originals, in this case can't the passenger proove his identity with these photo copies....

I have been travelling often through southern Railways especially from Chennai to Salem.
The worst service which i never even heard in my life time.
TTR comes only to check the ticket and goes. There is no police men.
On one side due to winter or rain passengers close the windows. Passengers are started smoking inside the compartments. Ladies, patients, chidlren are suffering like any thing.
In the reserved compartments,...

sir/madam
the passengers who travelin the train between tambaram and chengalpattu suffer many inconveniences.this can be explained from the description of the following incident..on 21/11/08, i started from beach station and got down at tambaram station to catch the train to chengalpattu.the beach to tambaram trains pass in the platforms 1 and 2. the train to chengalpattu used to come in platform no 8 or 9. as usual after getting...

Being a First Class Season Ticket Holder, I boarded front end first class compartment of MAS-NLR 13.45 local train at BBQ on 15.11.2008. One unscrupulous railway men was sleeing in the first class seat along with his wife. When I asked the railwayman's wife to spare the seat for sitting, the uncivilized railwaymen (his identity not known, but his two legs were amputated) suddenly started in high pitch with unfilthy words amids entire...

Dear Sir,
This complaint about CHETPET booking clerk.
I am traveling frequently from Chennai Chepet to Palavanthangal. The booking clerk who is issuing tickets are behaving using abused words and shouting public. When i asked for tickets for Mambalam return she is giving ticket for Mambalam (One way) only and the booking clerk is telling me to take ticket in Mambalam. Also, the lady clerk who is giving ticket is not hearing...

Dear Sir,
I had one of the worst experience of my life time with southern railways yesterday. I was supposed to travel from podanur( coimbatore) to mangalore by mangalore express (2685). If you see the irctc website the trains running date are mentioned as Tuesday, Thursday and Saturday. But the irony is train starts on Monday 17:00 hours from chennai... so ideally they have to mention the running date as Monday, Wednesday and Friday.br...

Respected Sir,

The house hold items sent from TCR from MAS on 14th of Sep08 not yet received in chennai. On 16th I went to parcel office at central and the parcel was not received there . As per the instruction of parcel officers, I searched whole the platforms but no result. The same day I had given a complaint in NR Cell with the complaint No 15. After the complaint, I was contacting the NR Cell on a daily basis. But no...

We are the regular user of EMU trains. It is very much useful for the mass transportation, to avoid more trafic jam by road.

Every day evening, I use to come around 7'O clock in the evening from my office to Chrompet railway station.
For the past 10 days, when I alight at chrompet there is no light in the railway station. I can not see the pathway, the person standing near by. Many of the ladies, elderly people...

I travel regularly from Chennai-Coimbatore-Chennai, the Train travel is not safer nowadays the reserved compartments are very much occupied by the unreserved ticket holders and ticket less people, it cause inconvenience for the people who travel with proper ticket.
I wonder if there is any difference between the reserved and unreserved ticket holders. I would like to have safer and comfortable train travel which may not be possible...

Hi,

The open ticket passengers making too much nuisance in the reserved coaches in all the coaches of south bound trains. It is not safe to travel in the night. They occupy the passages in the compartments and does not care about the reserved passengers and start sleeping in the floors of the compartments. TTR does not ask them to leave the compartment and no railway authoirites care about these type of incidents. Now a days...