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Southern Railway Complaints & Reviews

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Last updated Nov 11, 2023
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Southern Railway reviews & complaints page 33

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K
karurmuthu
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Daily Late coming at KARUR Junction (KRR) Train No.56841 - take necessary actions for running the trains in correct time

Address:Karur, Tamil Nadu

Respected Sir,
There are two trains, running through Karur-Trichy-Erode [Tamilnadu- Southern Railway] daily for a long period.

Train no. 56841 departure from Trichy to Erode. Most of employees, workers are travelling in these trains daily. So, this trains are called officer's train.
The booked detention for crossing for Ernakulam- Nagore Express [16866] is at Elamanur [EL] as per the working time table....
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M
Maruthi reddy
from Gurgaon, Haryana
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Reg display boards of train departure and arrival

Address:Chennai, Tamil Nadu

Dear sir,
There are display boards for departure ,arrival timings and mainly platform number on foot over bridges. 60% of passengers reach station by local trains which are stop in last platform.

To know the platform number of train people have to come to platform 1 from last Platform by foot over bridge and again have to go to their respective platform after looking at the display board in platform 1....
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K
karurmuthu
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late of Train No.56841

Address:Karur, Tamil Nadu

CONSUMER COMPLAINTS
Respected Sir,

1st consumer complaints letter date:[protected],

There are two trains, running through Karur-Trichy-Erode daily for a long period.
Train no. 76836 departure at 6.50 a.m. from Karur to Trichy and Train no. 56841 departure from Trichy to Erode. Most of employees, workers are travelling in these trains daily. So, this trains are called officer's train.
Most...
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shagul hameed
from Auroville, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

only two trains tdj to mayiladuthurai per day

Address:Thanjavur, Tamil Nadu

Dear Sir

From Thanjavur to Mayiladuthurai perday two trains only. We don't know why southern Railway not take step to do more train. But this is very crowd route. From Thanjavur to Mayiladuthurai per minute per bus. Why Railway regional manager don't know this two train not enough for people.

Kindly increase the train this buisy route. And also please take step to increase more fast passenger train.br...
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kanthasami
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demurrage

Address:Chennai, Tamil Nadu

This is regarding the undeclared demurrage imposed by the Southern Railway.
I sent my TVS Scooty as parcel from Erode station to Chennai central by Southern Railways on 27-Oct. 2011.
I was supposed to take the deliverry on next day (i.e.[protected].
But, due to my tight schedule, I was not able to take the delivery on the next day. But, I could come and take delivery only on Nov. 4, 2011.
I was shocked to hear...
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M
manorkartha
from Bengaluru, Karnataka
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unclean compartments

Address:Kerala

To
The Divisional Railway Manager, Southern Railway, Trivandrum.

Sir,
I am a regular traveller in Venad Express. The compartments of this train are very dirty. It is not being cleaned regularly. Today(02 Nov 2011) the wastes that were lying from Monday are still remaining in the train. Request you to fix responsibility and ensure that hygienic environment is ensured in the trains.

thanking youbr...
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C
chennaidesi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Heavy crowd in First Class compartment - Arakkonam to Chennai 6:40 a.m. fast

Address:Tamil Nadu

General Manager
Southern Railway,
Chennai

Respected Sir,

Sub:- Heavy crowd in First Class compartment - Arakkonam to Chennai 6:40 a.m. fast

I would like to submit my grievance with regards to ticket less travelers in First Class compartment. I am traveling daily from Thiruvallur to Chennai central in "Arakkonam to Chennai 6:40 a.m. fast".

Day by day the...
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S
snehamohankumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

St. Thomas Mount-Smart card machine not working

Address:Tamil Nadu

Sir,

I have bought a Smart card in Southern Railway. I travel few times a week in train and hence have bought the Smart card. But to my utter dismay, the Smart card from St. Thomas Mount railway station is not working most of the time. I have complained about this to the Station Master at St. Thomas Mount several times. I have also written a complaint in the COmplaint Register in July 2011, but the Smart card machine is not...
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nmurthy_1969
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train ticket reserved, unable to travel, on account of non assistance from Railway officials

Address:Bangalore, Karnataka

Sir,

Please be informed that, on 13th October 2011, I have booked Train reservation e-ticket thru' IRCTC vide PNR No.[protected] from Mysore Junction to Bangalore city (SBC) and the details are given here below.

TRAIN No. & NAME : 56213 / Tirupati Passenger
DATE OF JOURNEY : 16th October 2011
No. of PASSENGERS : 02
COACH No. : S3br...
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K
Kothandaraman Swaminathan
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Cockroaches aboard train

Address:Chennai, Tamil Nadu

HORROR JOURNEY

I had booked my tickets between Coimbatore and Chennai on Duronto Express on 8th October 2011. I was travelling with my family (me, my wife, son & daughter). We travelled in Coach# C3 - seats 46, 47, 48 & 49. This is supposed to be a prestigious non-stop train of the Indian Railways.

When I boarded the coach I was shocked to see the dilapidated condition of our coach. The shock & horror...
+1 photos
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S
s_ingersol
from Chennai, Tamil Nadu
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Non refund of ticket amount for TDR

Address:Chennai, Tamil Nadu

Dear Sir

I have booked an e ticket throught IRCTC butl later we have not travelled as the train was cancelled. Later i filed a TDR through IRCTC on 24/07/2011 but till date I have not got my money back. Pls refer the attached doc for details.

PNR no. [protected], Date of journey 19/06/11. Name : S.SwamiDoss, Mob :[protected]

Train no. 06304, From : Tirunelveli. To : Chennai Egmore...
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K
Karur Cooperative Printing Works
from Tiruchirappalli, Tamil Nadu
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time not punctuality of train no 56842 erode to trichy and train no 56841 trichy to erode passenger at karur junction

Address:Karur, Tamil Nadu

Past one month the above trains are arrived at karur junction more than 30 to 45 minutes late in most of days. These trains are utilised by most of employees working at central and state government officers and workers in companies. They cannot attend their office, company within the time. So they are suffered healthy and mentally. Hence kindly advice to the concern authorities to take necessary action at the earliest

thanking...
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S
selva_mmn
from Chennai, Tamil Nadu
Oct 27, 2023
This thread was updated on Oct 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

What is the use of getting 1st class season?

Address:Chennai, Tamil Nadu

What is the use of getting the first class ticket? I'm having the first class season from Maraimalainagar - Nungambakam, spending 550 / month. I have seen many ticket checkers in the Beach - Tambaram route (Only on Tam trains). But never ever seen the ticket checks in the Tambaram - Chengulpet route. I'm travelling for the past 3 years in train with the first class season, during these 3 years I never got checked by the ticket checkers...
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A
arunsakthi_143
from Chennai, Tamil Nadu
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Train Ticket forgery

Address:Chennai, Tamil Nadu

Dear Sir,
I am Arun. few months ago i travel from Chennai to my home town Lalgudi through train. on that time the fare for Express train was Rs. 70 from Tambaram Station to Lalgudi. but The Ticket seller give me the ticket for super-fast train. But No one super-fast Train wont stop there.
I tell That Matter to Ticket seller but, He treat me as un respectably. and also beat me..

i have that ticket now.......
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R
Ramakrishnan55
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for the expired card

Address:Chennai, Tamil Nadu

I have been using the smart card issued by the Southern Railways. The card was due for renewal in June 2011. The Tambaram Sanatorium Railways Station which is the nearest railway station to my house does not have the facility for recharging the smart card. Since I did not get time to recharge the card in some other station, the smart card got expired last month (June 2011). When I went for recharge of the card in Kodambakkam as well as...
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K
K.C. Bhatt
from Robertsonpet, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Severe Noise Pollution

Address:Bangalore, Karnataka

We have an Apartment in V.M. Meadows, Horamavu, next to the railway line and at the Horamavu Railway Crossing Junction. We have guests from Japan living in the corner apartment W106 facing the track. They also live in a similarly located home in Japan but do not face the terrible noise pollution that they face here. the noise is created not only by the speeding rattling train but more seriously by the train's hoot, especially while passing...
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T
TK Kumaran
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund against cancellation of waitlisted Rail ticket.

Address:Thiruvananthapuram, Kerala

Dear Sir,

I have booked rail ticket under PNR[protected] for two passangers in 2nd AC, train # 16346 for my return journey from Trichur to Mumbai on[protected], using my crdit card at Mulund Station at Mumbai. Since the wait list status was not improving, I have surrendered the ticket at Thrissur Station on[protected] and obtained a Ticket Deposit Receipt No. 401139 (As there was no facility to cancell ticket booked on...
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S
sprabhucse
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Ticket Checking

Address:Chennai, Tamil Nadu

Dear Sir,
Good Day!!!!. This is Prabhu, From Arakkonam (AJJ). I hereby bring to your kind information that the Functioning of Ticket Checking in First Class Compartments in the EMU trains in AJJ trains is very very poor.
Im a First Class Season Ticket holder (For the Past 2 Years). Daily I travel from AJJ to AVADI by the EMU train at AJJ at 6.50 AM. In this train, most of the travellers are second class season...
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N
navdhan
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bribe of ticket examiners after the duty

Address:Kannur, Kerala

sir,

I am traveling in train from thalassery to mangalore two or three times in a weak and return for business deals.
During my return journey to thalassery, I noticed several times that the ticket examiners in reservation compartments from mangalore shifting their duty at kannur ( official duty shiftng). but after their duty time, some of them travel in the same compartment for their native place ( I assume). they...
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Jessika
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Seats not enough in pandian express - ladies compartment

Address:Madurai, Tamil Nadu

There are more train to chennai via Madurai. Always all the trains are full and so crowd in ladies compartment. So, for madurai people there is only one train (Pandiya Express) from madurai to chennai. Always more than 50 ladies come from madurai to chennai. But in pandiyan express they provide a very small compartment for ladies. It's not enough for all the people. In that compartment maximum 35 members can go. But daily more than 50...
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