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Southern Railway Complaints & Reviews

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Last updated Nov 11, 2023
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Southern Railway reviews & complaints page 32

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S
srmahesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Monthly pass for vehicle parking denied

Address:Thiruvananthapuram, Kerala

Dear Sir
I have been issued a two wheeler parking pass at the Power house gate of Trivandrum Central Railway station and I have been renewing it on a monthly basis and using it for the last two years. But this month the new contractor denied to renew the pass. First week he said that the pass distribution will start by week 2 only. On 2nd week he told that the passes,are distributed and nothing is left out and will try next month....
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Muthiah Rajendran
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One installment of membership fee not returned and also dividend not given for year 2011-12

Address:Chennai, Tamil Nadu

My Reference number is 771278. I am working in railways (ICF). I was a member of Southern railway employees co-operative credit society at Chennai-3. I have requested the society to close my account due to my personal problems by the year 2011. As per the extender procedures, my account has been closed in 2012 and settlement was made. But in that settlement, one month membership contribution was not included and Dividend for the year 2011-12...
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Vandana9190
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lack of Facilities

Address:Chennai, Tamil Nadu

Hi Sir,
I am travelling in local trains(Chennai Central to Arakonam Route) regularly for more than 2 years.Now-a-days there is lack of facilities inside the train.Lack of Cleanliness,Lack of Power Supply in the trains due to which fans and lights are not working and the trains looks untidy even outside and inside.Sometimes the train drivers forgets to switch on the power supply also due to which more suffocating problems arises in...
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S
sudrsand
from Tiruchirappalli, Tamil Nadu
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Missing pages in Railway Time Table

Address:Tiruchirappalli, Tamil Nadu

One month back I have purchased a Railway Time Table from Srirangam Railway Station.
When I went through the same the same for searching the train It is found that 16 pages from page no 57 to 62
is missing . When approached the Srirangam Railway station they simply said that we have received all the books like this and we can not replace the same and added that you have to verify all the pages before leaving the counter.br...
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S
Syed Kaja
from Madurai, Tamil Nadu
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regarding Food Preparation

Address:Tiruchirappalli, Tamil Nadu

Dear Sir / Madam,

Im Syed KajaMohideen B , my friend travel today afternoon by Train from Trichy ( TPJ ) to Maiyalduthurai @ 1.00PM , he purchased the vada inside the train on that vada he identified a " peace of nile " . He shocked on that spot his age is nearly 30 so he identified easily , if suppose any kids taken that vada definitely some problem will come.

Sirs / Madam , Kindly check the food preparation...
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C
C.Ravi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Maintenance of SL Class Reservation coaches

Address:Andhra Pradesh

Sir, This is C.Ravi from Nellore i was travel from Secunderabad to Nellore in Train No.12760, Charminar
Express , 26.08.2012 with my family members my reservation ticket PNR No.[protected], and bearth No.S5-17,LB and my wife PNR No.[protected] and bearth No.S5-1,LB now in complaince that i am unable to travel from Secunderabad to Nellore becasue of the Toilets when i was went to the Bathroom in my compartment that is too worst to...
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A
A K I George
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service

I am a regular traveller of Venad Express and Parasuram Express. I travel from Ernakulam to Chengannur on weekends and return on Mondays. Invariably I travel with reservation in the Second Class D1 coach. However, I am really at loss of words for the casual and inconsiderate attitude of the Railways.
2. There is no marking that D1 coach is a reserved coach and people enter it at will. Most of the time, the coach is too much crowded...
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T
tsunilkumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

parking area at Taramani rly. stn.

Address:Chennai, Tamil Nadu

Sir,
I am a regular commuter of MRTS between Taramani and Chennai Beach rly. stations. Recently the vehicle parking area at Taramani has been shifted from its original place to near by the station. There is no proper parking place there. More over, the approach road to the station is completely damaged with lot of potholes and water stagnation due to the rain. Vehicle users, especially bikers facing lot of difficulties while riding...
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V
venkatb7
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ignore first class in tirupattur Exp

Address:Chennai, Tamil Nadu

SIR

Ignored first class in tirupathur Exp

We are the commuter from tiruvallur to chennai.
It was shocking that without any prior intimation the existing first class coach in tirupathur express was removed and no alternative coach was provided.
While informing to the station authorities a sticker with F1 Was placed at a last miniute. Since a General coach was converted...
+2 photos
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A
anita.jones
from Kodungallur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train Timings from Velachery to Beach

Address:Chennai, Tamil Nadu

I travel between Velachery & Chennai Beach in the morning and in the reverse direction in the evening. After the recent train timing changes , the departure timing from Velachery is 7:55 AM , 8:10 AM , 8:30 AM and 8:45 AM. The peak crowd has to board one these trains which includes employees of non-government offices, school students & teachers, College students & teachers. There is a train once in 15 minutes and there is a gap...
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S
Sethu Madhavan C
from Bengaluru, Karnataka
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Senior Citizen's birth booking

Address:Dakshina Kannada, Karnataka

Hello,
I am a senior citizen, i had booked a ticket to my hometown recently online, after filling all the details,when i saw the final sheet ,i had got the upper birth,being a senior citizen its very difficult for us to occupy the upper birth.This has happened many times.
There should be some provision for Senior citizens so that we get only lower birth else the ticket should not be booked.
Its my humble request on behalf...
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N
narasim
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

facilities

Address:Bangalore, Karnataka

lots of problems happen in train and no trace of authorities in my years of train journey, you cannot spot a single police in any station to talk to, the stations facilities are used maximum by beggars and no body to question, you can see few people permanently settled on platforms at the ends of the station, with kids begging and throwing a mess, dog menace is at the peak and cannot stand at ticket counters due to dogs lying down and it...
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D
Dhanasekaren
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Seats reservation

Address:Sivaganga, Tamil Nadu

I was travelling with my family in a train 16702 on 27 june 2012 from Karaikudi to Melmaruvathur by reserving the tickets. I was having confirmed tickets. Coach : S6 seats 35,40,48. But when I get enter in to train at karaikudi, my seats 40, 48 were occupied by someothers. When I told them abt my resrvation, they were refusing to vacate by quoting that they have been alloted that seat 39 & 47 in RAC. Two peoples were alloted in 39 &...
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H
hidnana
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stations & Trains not maintained properly

Address:Tamil Nadu

I observe that the Southern Railway stations particularly in and around Chennai is not been maintained properly with no proper seatings, sign-boards, unclean platforms, tracks very unhygenic and the trains not cleaned regularly.
I have generally seen these are well maintained in South Central Railway where maintenance has been outsourced to private agency. Why can't the SR do the same ?

Please bring back the glory...
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R
rptamil
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IRRESPONSIBLE BEHAVIOUR OF THE TICKET COUNTER STAFF

Address:Coimbatore, Tamil Nadu

I am the regular user of the railway from Coimbatore Junction to Tiruppur for that purpose I am buying a monthly season ticket of Rs.190 but to-day (09.04.2012) at 09.15 hrswhen I was approaching the counter by standing in the queue for about 10 minitues and behind me is just 2 persons, the ticket issuing lady staff at the Counter No. 4 without name badge on her told me to come after 10 am for season ticket as it is not possible to issue...
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prakash.narasimhamoorthy
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding issue of balance amount

Address:Chennai, Tamil Nadu

I usually travel during week ends to chennai from bangalore. I am residing in Mylapore. So, I usually catch a MRTS train from Park Town Station. When ever, I am trying to get the ticket from the counter in Park Town Railway Station, they asks for change. Even though the ticket cost is Rs.5 the person asks for the change. Every time I give him change regularly. Last week when I travelled to chennai, I didn't have the change and I gave...
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Address:Chennai, Tamil Nadu

I have travelled on 6th of January 2012 in Brindavan express (train no. 12640) from Banglore to Chennai in Coach C2, seat no 46 & 47. Which is a AC Chair Car , I found hundreds of cockroaches, throughout the compartment. I hope it is Indian railways duty to clear all the insects in the compartment. May i request you to kindly do the needful to keep the all indian railways comparments neat and clean. Provide the passengers a comfortable...
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vijaypsg44
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reallocation of seats to unreserved persons

Address:Coimbatore, Tamil Nadu

Dear Sir/Madam,
I am a frequently travelling person in Train from chennai to coimbatore & vice-versa.I like to share My disguisting experience in South to North Trains like Raptisagar & Guwahati Express etc.Once i booked a ticket in Guwahati Express from coimbatore to chennai and i am waiting with my mom at 11pm in station.I Really shocked to see that the reservation compartment was fully occupied &...
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J
j.sankar
from Chittur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of penalty collected during travel

Address:Viluppuram, Tamil Nadu

I traveled from Chengalpattu to Trichy along with my wife j. sulochana, daughter j.malarvizhi, son j.arul on 26/12/2011 by T.No. 16127. The travelling ticket was booked thro` TATKAL system. During travel, the chief ticket inspector asked me to show the original voter ID card but i show the photocopy of that one. It was rejected and then i show my wife`s voter ID card photocopy but was rejected. He insisted me to show the original voter...
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V
vragunat
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bedbugs and cockroaches in AC coach

Address:Thoothukudi, Tamil Nadu

I had booked my tickets between Thoothukudi and Chennai on Pearl City Express on 24th Dec 2011. I was travelling with my family (me, my wife, son & father/mother in laws). We travelled in Coach B3 (3AC) - seats 17, 18, 19 & 20.

When we boarded the coach and we were shocked to see the dilapidated condition of our coach. The shock & horror had just started.

1. The coach was unclean and cockroaches...
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