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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 114

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S
Sankari Alagarasan
from Chennai, Tamil Nadu
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bad handling of luggage and lost luggage

Address:Madurai, Tamil Nadu, 625003
Website:www.spicejet.com

We lost our American tourister baggage while checking in in spice jet SG 103 on 3/7/17 at 14.45 from Delhi to MADURAI via Chennai ...Our PNR is XEKH9X in the name AKSHYA RAJ ALAGARASAN...The baggage is a violet colour American tourister suitcase with clothes men accessories ...And 3 Blu-ray discs all worth around RS 15000/-...We wish action is taken against this complaint and we get back our lost baggage as soon as possible......
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K
Kiena
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delayed flight

Dear sir/madam,
Reference: flight number sg877
Confirmation: s28sqr
I am writing to you in connection with the above flight which i was booked on the 23 may 2017.

The flight was supposed to depart from kolkata on the 24 may 2017 at 7.30pm, but was delayed by over 4 hours. Consequently we would have missed our connecting flight from mumbai to london (Lhr) - a copy of our tickets attached.
br...
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V
Vivek Naudiyal
from Dasuya, Punjab
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bad behaviour of guwahati airport boarding pass providing staff

Address:781015
Website:www.spicejet.com

I had the flight on 30 june of 4pm from guwahati to new delhi having pnr no-o7w24m of flight no. Sg-169 for which due to traffic i could not make up to come on time limit of 45min. Before departure instead i reached the boarding pass providing counter which was at the corner last of the airport exactly on 3:17pm by my watch which for which is i was 2 min late of constraint time limit.in that counter one lady was there for providing boarding...
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V
Vinay Muralidhar
from Mumbai, Maharashtra
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refusal to refund airfare on medical grounds

Address:560085
Website:www.spicejet.com

Hi,

I had booked a flight from bangalore to patna (Pnr: dy3vxg) to travel on the 9th of july, but was unable to travel due to my wife's health issues. I spoke to their customer service, where i was asked to cancel my tickets to get a refund of rs.5342 out of rs.9842) and then write to customer relations to get the cancellation fee (Of rs.4500) waived off. Since my wife wasn't traveling, it was communicated to the spicejet...
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K
khushimehta901
from Mumbai, Maharashtra
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power bank issue

Address:Mumbai City, Maharashtra, 400092
Website:www.spicejet.com

I forgot to remove my powerbank from checkin baggage and the flight authorities have romved it and saying they have disposed it, as there is a rule that they dispose it within 24 hrs. But when my parents visited them, they had no idea about it and no records were maitain for any such, they just said that i have requested to collect it on 31 july. But when i went to collect it on 31 july they said that they have already disposed it. How can...
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S
Sparsh Mahajan
from Mumbai, Maharashtra
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rude, arrogant and inhuman ground staff

Horror experience with spicejet - the worst airlines in india... Pls read and share...
For those of you who haven't experience the pathetic #spicejet services till date, consider this as a warning - never fly with spicejet, try booking a train or a cab instead in case there is no other flight option available...
On 10th july, spicejet flight from mumbai to delhi sg154 was scheduled to depart at 9:30pm. At around 6pm, we got...
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N
Niketyadav
from Delhi, Delhi
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refund not received

I was doing ticket fm delhi to silchar of 06/06/17. As on 22/05/17. Amount 6203/- debit fm my account. Ticket was not made. Thereafter i continue contact to customer care n send many mail. But, i not received my amount so far. My complaint no[protected] and 01114822. I am waiting fm two months but not received my amount. Its show that u are not cooperating. Resolve this matter....
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Website:[email protected]

Today i received an email from "careerdesk-spicejet@employlt.in" email id.

- 27/07/2017
- mr. Siddhartha chaudhry, mob: +91-[protected]
- asking security deposit of rs. 9950/- with the deadline of today 27/07/217
- i applied the job through airport website then how i got an email from this unknown site
- please advise is it true?
- look forward to your earliest reply...
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K
kinjalpalani
from Mumbai, Maharashtra
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spicemax package

Address:Gurgaon, Haryana
Website:www.spicejet.com

I kinjal palani & spouse bhavin palani (Seat e1 & f1) we were travelling from chennai to mumbai on 22nd july in flight no.612.

We had done web check in however at the baggage counter the lady offered us spicemax package at rs.1000 for each seat, we said no. Then she said i will give you on complementary so u can both have the package for rs.1000. Hence we said yes.

However at the time of boarding we were not...
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Recent notification in respect to refund o[censored]df amount for above flight is due
& no confirmation is given from spicejet airline. Request for reply awaited

Flight booking (Pnr-x2793b) is confirmed.
Your e-ticket is attached along with the email. You have paid rs.12, 447
Aug 22, 2017
Refundable

Spicejet
Sg942
Economy
Trv
Terminal 1
12:20
br...
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N
Nupur Ladha
from Delhi, Delhi
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flight delay every time and that too by 5-6 hours.

Address:122016
Website:www.spicejet.com

I had traveled with spice jet twice. Both the times my flight got delayed by 5-6 hours or more than that. Which is ridiculous, due to this i got off my next flight.

Please find below my one of the trip id and pnr no,
Trip id:[protected] | pnr: i84d3j

I had heard from many of my friends and family members also, that their flight also got delayed almost every time. And they don't even inform prior. We...
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S
Saby1383
from Pune, Maharashtra
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it's regarding spicejet pune ground staff meghna

Address:Pune, Maharashtra, 411069
Website:www.spicejet.com

My dad was travelling from pune to ahmedabad on friday the flight which got delayed for 3 hour 10 min.. Miss meghna or megha ground staff was a bit rude to mr. Navrozkhan the passenger she insisted to give 1k and get upgrade but when he refuse and ask for window seats she said not a single window seat available when he reached there at 7pm and check in time was 7.40 pm then he was carrying 1 hand strolley bag with a laptop bag but she was...
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C
CHITTA RANJAN DATTA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund of long pending issue

Address:Ghaziabad, Uttar Pradesh, 201005
Website:[email protected]

Pnr: - l1rv5l
I have complain to spicejet for long time from december 2015 to 15/06/2016 but with no respose and last mail is given below

How is this possible to refund to a closed account?
Don't you people get this simple thing.
I asked you to refund to a different account, i already gave you the details for the same.
Its been more than 6 months.
If you cant process it, can you please atleast...
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J
juzerhussain
from Mumbai, Maharashtra
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missing luggage & delay in delivery

Address:313001
Website:www.spicejet.com

My family were travelled via Spicejet flight SG16 from Dubai to Ahmedabad on 15th July 2017. PNR J9K2PW.
Due to some technical issue (as communicated to us) all their baggage (4 Pcs) were not loaded in the flight from Dubai and was informed to deliver by next flight.

However after extensive followup on both Dubai & Ahmedabad airports the luggage was delivered after 4 days (on 19th July) to us. Also it was not delivered...
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S
sanjay75
from Noida, Uttar Pradesh
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marketing gimmick & over charging

Address:Gurgaon, Haryana, 122011
Website:Make my trip

I have booked the ticket from make my trip for spice jet airline yesterday (19th july 2017) from delhi to trivendraum for my daughter. While booking on the screen 2 rates are visible on the screen for the same flight (Sg-946) & unknowingly i clicked the first option & paid the total amount of 4606. I took the print out & found that the option i selected is without baggage one. I called the support team (Mobile no [protected]) at 16.15 hrs,...
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V
vijaylohar
from Solapur, Maharashtra
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not provide accommodation due to delayed of flight

Address:North Goa, Goa
Website:www.spicejet.com

I booked a flight from varansi to goa via mumbai, in the mean time i got msg that my flight get delayed and the next dep. Time is 11 pm because of this we are not able to pick our connecting flight from mumbai after that executive of counter offer us to choose the flight for next day morning besides this no other option was there. Because of no other option we went ahead by the above offer but for staying in night they not arranged any accomodation...
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P
pratap ar
from Mumbai, Maharashtra
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Incorrect information provided/high cancellation fees

Address:600087
Website:www.spicejet.com/Default.aspx

Hi all,

I had booked a flight from chennai to kochi to travel on august 22 nd, 2017. As i had booked the ticket on the wrong date, i wanted to cancel the booking. Had called up the spice jet help desk on the same day (22nd may). I was informed that a cancellation fee of rs 1000 shall be levied. (The total booking cost was rs 3500 for two people. It was booked in an offer timperiod.) they had also confirmed the cancellation...
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A
Aasaqt Agarwal
from Delhi, Delhi
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Flight delayed and connecting flight left

I was traveling to tirupati from delhi on 7 july through sg-123 for hyderabad which got delayed for 2 hours initially from delhi. I was told there that my connecting flight form hyderabad to tirupati which was at 9:35 am will also get delayed due to this operational reason so i was okay to board the flight otherwise i would have canceled the tickets. But when i reached hyderabad they told me that the connecting flight was gone and the next...
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A
Ambi bhai
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Delayed boarding

Address:Mumbai City, Maharashtra

Flight was delayed by 1 hour u ppl called mailed us depart time 15.35 told us to come early da waiting is so long people r qued up waiting for so long this is not acceptable flight from mum to goa which was scheduled at 15.50 again u # or
Preponed it to 15.35 was delayed by 1 hour boarding started at 1600... Was really irritating, i missed my seminar cuz o[censored] ppl......
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M
Mousumi5170
from Bengaluru, Karnataka
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Baggage service

Address:560103
Website:book.spicejet.com

I was traveling from kolkata to bangalore on 18th june ( have attached my boarding pass for more details) in Spicejet.
My PNR:- CG48SB
My luggage was broken like anything anyhow i bought it back home. I was waiting for half an hour for someone to report my issue in airport but there was no one. There was one staff who took the pics of my luggage and asked me to mail to this mailid [protected]@spicejet.com.

After...
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