Claimed

SpiceJet Complaints & Reviews

1
Last updated Apr 15, 2024
Complaints 3430
Resolved
410
Unresolved
3020
Quick Links
Statistics
Share
Contacts

File a complaint to SpiceJet

Having problems with SpiceJet?

File a complaint and get it resolved by SpiceJet customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
SpiceJet
Customer Service Contacts

SpiceJet Phone Numbers

Phone
+91 965 400 3333
307
224
+91 987 180 3333
108
154

SpiceJet Website

SpiceJet Head Office Address

Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar
Chennai
Chennai District
Tamil Nadu
India
600028

SpiceJet reviews & complaints page 110

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bidisha Mitra
from Delhi, Delhi
Report
Copy

udf - development fee 530

Address:122002

Hi, I have charged Rs 530 as a development fee in the Delhi Airport by Spicejet on my way back from Kolkata to Delhi. The flight number was SG 264 . According to the new rule passed by the Delhi airport I am eligible to get back 500 as UDF should not cross more than Rs 500. Please confirm if I am eligible to claim this money back or not. I have also attached the screenshot of the air ticket....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harmanpkaur
from Gannavaram, Andhra Pradesh
Report
Copy

baggage lost

I am harmanpreet kaur, this is to bring to your notice the issues i had faced in travelling with spice jet.

1. I had booked by flight from chandigarh to hyderabad dated 24oct2017 with pnr-e64j4p but due to some reason it got cancelled.
I rebooked my flight from delhi to hyderabad dated 29oct2017 with pnr-s9ketz.
2. I reached airport 2hrs prior to flight departure and it took almost 1.15hrs to reach the counter.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manu KullarMaan
from Karnal, Haryana
Report
Copy

refund

I book my tickets for 30 nov 2017 in place of 30 oct 2017 by mistake. I request for refund but they cut airplane penalty by hige amount and refund me zero and for date change they are charging penalty that costs me too much. Airplines did not inform me about penalty and refund policy prior booking. I accept this is my mistake but charging this much for mistake is not a law...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
somilakshat
from Gurgaon, Haryana
Report
Copy

flight cancellation.

Address:Jaipur, Rajasthan, 302016

Spice jet cancelled my flight on 27th/oct'/2017, i was travelling to jaipur from jammu, and the airlines was not telling the reason for the same and gave me the reshedule flight for the next day, i was continously saying them i have an emergency in my hometown but they was not having any pain for the same.

Please do the needful as early possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Jodhpur, Rajasthan

I had received offer letter from
Spicejet limited co.
Address :– spicejet limited, 319,
Udyog nagar vihar, phase iv,
Gurgaon - 122016
We are informing you that your resume has been online selected in our annual direct selection of candidates through our
Direct interview in spicejet ltd.
Your code number – sjl - 011. You are in group one.
The company offers you to join as an post...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
Address:7463

Spicejet airlines team,
I am rajish ramesh working in dubai municipality dubai central lab.
My wife parents mr. Suresh krishnan and mrs. Sarada suresh travelled in spicejet airlines from dubai to cochin on[protected]. (3 am flight)
Their pnr numbers is ff9cfe.
Both of them are govt retired senior citizen and 62 plus age.
The check in baggage allowed for them was 60 kg and cabin baggage 7 kg each.
We...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pavithrav07
from Mumbai, Maharashtra
Report
Copy

did not allow me to take the flight before 40 min at bangalore

Hello,

I am very much disappointed with spicejet.. Due to traffic i came 40 min before departure to bangalore airport i was travelling from bangalore to delhi on 23/10/2017 with pnr k88bnm.. She could have left me inside or could have suggested me next spicejet airlines instead she was so rude and said me to take other airlines.. And i will never ever suggest spicejet to any of my friends and relatives disgusting staff and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Giriraj9831
from Kolkata, West Bengal
Report
Copy

delayed flight for 2hrs 5mins

I giriraj agarwal booked a ticket in spice jet airways flight no. Sg 263 and the flight is late for 2hours 5mins. My pnr no. Is qd1ksa. I had to reach kolkata urgently as my family is in trouble. My parent is in serious condition and he needs me now the flight is late. What should i do now. I immediately need my refund now. Please do so or else a serious action will be taken against the airlines...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jordan Jesse
from Hyderabad, Telangana
Report
Copy

spicejet interview scam

I had recently applied for jobs at multiple airports. I received an email from callin. [protected]@hrdteam.org with a copy of the offer letter asking to pay a security deposit of 9995 and the second one from
[protected]@spicejet.com asking to pay 8995.
I checked online to see if this was a scam and to my surprise i was right.

Please, if anyone has got these letters.. Do complain to the authorities that they can take...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dranil2371
from Mumbai, Maharashtra
Report
Copy

for refusing boarding

Hello, i m anil vaghasia. I had a flight from goa to ahmedabad on 20 oct 2017 on 5:00 pm. We arrived at boarding counter on 4:35.. At that time spice jet said that we cant let u board for flight coz time is over.. U hav to get another flight. On boarding pass we read that we should reach at boarding counter prior to 20 mins for domestic flight. And then they asked for next flight to ahmedabad at 5:55pm on 7071/- inr per person and they board...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
appappan
from Bhagalpur, Bihar
Report
Copy

tampered luggage bag on 15.10.2017

I have traveled from chennai to kolkatta by spice jet airline vide ticket no. 30b sh 278 1420. I have collected my luggage bag from kolkatta i found that the the bag, which i have locked with number lock was broken and the bag found tampered & damaged and painted with some type of black oil [the bag is newly purchased}. Subsequently i try to com;lint to your staff at kolkatta airport no body was there. The i have approached the airport manager...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pravasthi
from Phirangipuram, Andhra Pradesh
Report
Copy

flight delay no reason

Address:682015

Dear sir flight no sg 1268 cochin to hyd is always delayed n we will get sms that it is on schedule time n u influence customers to go for web check in and order meals at discounted prices bit at the lady minute ie couple of hours back u will inform that the flight is delayed this is not a professional approach kindly look into ur communication thanks regards chandra sekhar [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunakshi Roy
from Bhagalpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loss of trolley bag

When i boarded to plane on 17.10.17 at sg741 at new delhi airport for patna departure time 16:15, and try to keep my trolly bag at upper cabin, i found that no space was available there. My seat no was 1b. One of air hostess came near to me and taken my trolly bag and said that she will put that trolly bag into luggage space and i should take it from conveyor belt at patna airport. But when i checked my luggage at conveyor belt at patna i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:75350

Dear spicejet,

I have traveled to kashmir on 19 sept 2017 to 24 sept 2017. I have issue where my credit card has been charged for inr 29, 010 on 24th sept 2017. Inv number 001505 and 001504. Spicejet officer at the counter insist to have physical credit card for earlier flight booking (Confirmation no: cy8zmt/leki5u) which was made on 19 july 2017. However we (10 pax) failed to give that physical credit card as the card holder...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mounicau
from Chilakalurupet, Andhra Pradesh
Report
Copy

heavy monetary loss due to delayed flight service

Travelling form pune to visakhapatnam date of travel: 15 oct 2017
Schedule flights:
1. Spicejet - sg1216 scheduled departure was 13:55 hrs (Delayed)
2. Indigo - 6e-611 scheduled departure 16:50hrs
Spicejet delayed to 15:20 hrs. Owing to which i was not able to catch my indigo flight.
Had to cancel indigo and to rebook a spice jet.
Money lost:
1. Had to cancel indigo 6e-611. Money lost rs....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mêghá Pàlsè
from Pune, Maharashtra
Report
Copy

refund

Address:413510

My name is megha i have called customer care in the morning to check that my ok to board is upadated or not... After confirmation your executive offered me some facilities but i misunderstood that those were related with my check in process and i made payment of rs.4280, i thought my seat is not booked yet so made payment for that... But after talking to my relative i realised i have already booked economy ticket so is no need to pay any...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ayushi Sonam
from Patna, Bihar
Report
Copy

no reply of my complaint given by spicejet

Address:Patna, Bihar, 800001
Website:[email protected]

Sir i ayushi sonam travelled on your flight in morning from patna to kolkata. On luggage issue your staff at patna airport charged extra money without listing to me. As 15 k. G maximum to carried by one passengers. Any how i have to paid 1500 rupees without excemting 15 k. G of org. Weight. On same day i filed complained num -1731644 pls solved my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayushi Sonam
from Patna, Bihar
Report
Copy

unauthorised taking money

Address:Patna, Bihar, 800001
Website:[email protected]

Good evening i ayushi sonam from patna today in morning travelled from your spice jet to kolkata in morning today at8:45a m before check in to boarding your staff demanding extra luggage charged of 1500 rupees. I explained to yr staff as it mandatory to carry at least 15 kg. But at last i have paid 1500 which illigal. Pls solved my problem. Thanks ayushi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayushi Sonam
from Patna, Bihar
Report
Copy

extra demand on luggage

Address:800001

आज सुबह 8:45 की फ्लाइट स्पाइस जेट जो पटना से कोलकाता जाएगी, हमे लगेज मे ज्यादा रुपए मंगा गया, जबकि 15kg के बाद का चार्ज लगता है हमने आपके स्टाफ को काफी समझआई परन्तु वो नही मानी ।और...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gastla
from Kashipur, Uttarakhand
Report
Copy

spicejet staff service

Address:110094
Website:www.spicejet.com

Dear spicejet team,

This is deepak joshi, i have booked a two tickets of spice jet from delhi to goa for date of 3rd oct 2017 from make my trip app, when i reached at check-in counter, spice jet staff told me that they can not give us seat together as i was going with my wife and that's why i have booked tickets in one shot from mmt app. They have charged me 2000/- bucks for the same. That time i was going for my honeymoon,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy