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SpiceJet Complaints & Reviews

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Last updated Apr 15, 2024
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SpiceJet reviews & complaints page 118

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S
Supreeya Bhandari
from Chennai, Tamil Nadu
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Onboarding experience

Address:600040

One of the worst experience today morning, my husband reached counter at 516 am to board Madurai flight SG 3071 scheduled 6.05 am. They did not allow him to check in and board the flight.. he repeatedly informed it's an emergency. At times of critically if the airline can't do the needful then it's absolutely meaningless...Very bad hospitality from staff as well.. the worst part they cannot endorse him name for the next flight and its non...
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Address:626
Website:www.spicejet.com/InternationalOffices.aspx

I have travel through Spice Jet from Dubai to Ahmedabad, via SG 16 flight - dated 8-Dec-16 (schedule departure 10.45 pm) Confirmation number A9ETXG, Pax 3 (including infant)

After boarding the flight and 10 minutes after scheduled time of departure, we got intimated for delay in flight for 15 to 20 minutes for some technical and Air condition (AC) issue. There was no announcement for next 45 minutes for delay. After that it...
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M
mariam mk
from New Delhi, Delhi
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Doubling my ticket price

Website:spicejet.com

Me and my 2 fiends were checking in ( Flight no.SG152- boarding time ( 0650) from Mumbai to Delhi ..gate (A6)
Date:12Mar
Depart 0720
Arrive 0935
Names : Mariam khalil - Mariam abdelhameed - Somaia abdelfattah
to get our flight and all was good then the girl on the checking in desk said that we are not allowed to check in until I showed her the credit card that I have paid with otherwise we can not take...
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Address:Mumbai Suburban, Maharashtra, 400054

I was suppose to travel from mumbai to belgaum by flight num#SG2647
by gate num 16
i was there before 1:45 boarding time was 14:20 but there was nothing displayed on the screen of gate 16 also there was no one standing at 16gate counter

(already checked on cctv camera as requested to airport police station)
proof:- can be checked in the cctv camera room of airport

these ppl say they shouted...
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A
azurite112
from Gurgaon, Haryana
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Flight missed due to airline error

Address:New Delhi, Delhi, 110018

Hi,
I booked a flight from DEL to CCU for 18th Feb under PNR: P615WF and was informed by the airline staff that the flight was closed as I had reported to the check in counter @ 5:15am and the reporting time was 5:10am (delay of 5 mins).

I was charged an additional INR 7826 for the next available flight which was 3 hours later @ 9:20am.

I find it totally unacceptable that I should be charged such a...
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V
Vvsn Peyyala
from Akola, Maharashtra
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PNR - U45FNL- Preponement of one journey under round the trip HYD-VNS

Address:Rangareddy, Andhra Pradesh, 500072

PNR No. U45FNL - Reg.
Auto Reply-SpiceJet[protected]
Pl. refer your above mail reply dt. 3rd inst. As seen from your price in ur website, the existing fare for SG708 onnt 20/3/2017 is Rs. 4493/- and for SG 705 on 24/3/2017 is Rs. 4205/- only total amounting to Rs. 8098/- where is the total fare+cute fare itself is very high in the revised ticket. When I pre-poned my only tickedt from 20/4/2017 to 24/3/2017, how the the fare of...
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F
Francis Vladin
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reimbursement of SG 932, PNR NO A4UMRF date of flight 12.03.2017

Address:Ernakulam, Kerala, 682507

Good morning,
I P.J.Francis Vladin Puliyanath, booked my flight using make my trip from Rajamundhry to Cochin. Rajamundhry to Chennai inTrue flight which got cancelled at last moment, further Chennai to Cochin is through Spice jet SG 932, PNR NO A4UMRF, and unfortunately there is no flight from Rajamundhry to Chennai inTrue flight.
I have booked my second flight from chennai Spice Jet on 12.03.2017 SG 1267, PNR NO U7ITYC for...
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R
RUCHI IRWIN
from Ahmedabad, Gujarat
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Worst Airline - Spicejet

Address:New Delhi, Delhi, 110017
Website:Www.Spicejet.com

SPICEJET AIRLINE - WORST AIRLINE & LEAST COOPERATIVE STAFF
To whomsover this mail may reach in Spicejet Airlines
I would like to register a COMPLAINT and bring this to notice of spicejet management that me and my wife were travelling today to port blair but were not allowed to CHECK IN 11th March 2017 that too on my 1st Wedding Anniversary. Even after requesting so many times at the check in counter staff didnt allow us or...
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N
Navarun
from Kolkata, West Bengal
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Suit Case (American Tourister ) got damaged fully

Address:Kolkata, West Bengal, 700080

I am Mr. Navarun Dhar, was travelling from Mumbai to Kolkata on 06.03.2017 with my family by Aircraft SG-487 timing was 19:25 PM departed from Mumbai and reached around 22:00 PM in Kolkata . I got all the luggages in good condition but my Suitcase which was purchased by me from American Tourister after paying Rs.6000/- which was fully damaged no chain and my lock is attached there and the big suitcase was covered by Polythene Bag. I got this...
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S
sudarshansk2
from Mumbai, Maharashtra
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Cancellation of ticket

Address:160059
Website:spicejet

Mr owner i want to tell you that even a railway train also customer than this amount from chandigarh to delhi . however if i want to get a tkt booked from chandigarh to delhi of any other place (lets take the smallest distance)i am sure it will cost me much more.Mr owner can you justify how can be it possible that you v e booked my tkts for rs 500 appx that day ...which now if possible then can you get my tkt booked on any date as per YOUR...
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D
Deepali Suryawanshi
from Bengaluru, Karnataka
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Bad airline.. Totally garbage..

Website:Spicejet.in

My flight was at 7.50 am today. I reached airport at 7 am. Was already in queue at 7.05 am. Reached at the counter at 7.14. And that bloody **** told me u can't check in now as our documentary is already done.I requested her it's medical emergency at home...yesterday night only I have booked it for 10000 rupees..and it's not too much late...flight hasnt taken off yet..M already at the counter..requested her ..begged her still...
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V
vir5
from Mumbai, Maharashtra
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Sudden cancellation of flight from bangkok to chennai

Address:400615
Website:Indian Consumer Complaint

Today morning we got message for spice jet that our flight no. Sg 96 (Pnr no. Y5lpjv) scheduled on 23rd march, 2017 from bangkok to chennai has been cancelled due to schedule change. We are total 7 members travelling from bangkok to chennai and as we have a another flight scheduled from chennai to mumbai hence, the option given by spice jet was not feasible (Bangkok to kolkata).

Due to above we have to cancel our entire tickets...
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@$#!
from Bengaluru, Karnataka
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Spicejet failing to inform about my flight reschedule

Address:560094

I was supposed to travel by spicejet on 27/2/2017, 9:25am but i was declined to check in as spicejet failed to inform me about my flight reschedule due to which i was late (Although i did reach 2 1/2 hrs before my boarding time but i was taking my pet too so i was late according to them). The personnel at the reservation counter said my flight was to take off at 8:30am for which i should have received mail, call or at least sms but i did...
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A
Aditya608
from Delhi, Delhi
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Delay in Refund of cancelled ticket charges

Address:New Delhi, Delhi, 110010

Tried to book a flight ticket online thru SpiceJet official website for four passengers on 19th Feb at 12.31a.m and made payment of Rs 28600/- successfully but immediately booking status shown that ticket booking declined. Again tried at 12.37 a.m and the result was the same, i.e., declined the booked ticket status. So, total sum of rupees 57, 200/- paid. Even after one week the said deducted amount (Rs 57, 200) for declined booking is not...
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A
arnab bala
from Hubli, Karnataka
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Spicejet airlines non delivery of luggage from bangalore to kolkata

Address:Kolkata, West Bengal, 700074

My baggage was not delivered in kolkata airport on 20.2.17. The flight was sg 517, pnr: d2nqhl, seat no - 22a & 22b. Travelling date: 20/02/2017. The baggage had important govt id card, documents, health checkup report of heart patient & arthritis patient and new purchase clothes which are some expensive. Hence i have done many health checkup test for me & my wife & i don't want to do it again using another 2lac rupees, also there are dr....
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Website:spicejet

I am still awaiting my refund from December 2016. its ridiculous. I have sent many e-mails to no avail. I will like to chase up some return of refunds to my account INR27, 664 and INR 17, 610 (see below)
I booked to travel with you on 24th and 26th of December 2016 and the monies was taken from my account.
When I got to the airport I had to pay for the flights again as I did not have the debit card I booked with ( I had lost...
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A
Ashis Ghosh
from Puducherry, Puducherry
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Not permitted to check-in

Address:Kolkata, West Bengal, 700028
Website:www.spicejet.com

I would like to register a complaint and bring this to notice of spicejet management that me and my family were not allowed to check in today.
Pnr : u6bbhs
From: ccu to maa
Passenger name: ashis ghosh and kakoli ghosh
Date of incident: 21-feb-2017

Schedule departure of the flight was 11:50 pm and we reached the check-in counter at 11:10 pm. I truly respect the 45 mins prior check-in policy but time...
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S
Siddharth Ojah
from Delhi, Delhi
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Non delivery of luggage

Address:Dibrugarh, Assam, 786602
Website:www.spicejet.com

My baggage was not delivered in Kolkata. The flight was SG 84, PNR: BFKKWR. Travelling date: 20/02/2017. The baggage had important documents and clothes for many meetings/ seminars/ discussions which I have to attend the coming few days in and around Dibrugarh. Hence I had to make huge purchases and also the documents being irreplaceable in nature, I am now facing many difficulties here as I have to attend number of official meetings/ seminars...
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I
Ishani Adhikary
from Pune, Maharashtra
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Quality of food is pathetic

Address:700091

Quality of food is pathtetic. This passenger was travelling from Kolkata to Bangalore. Flight no.was SG-514. Kept on vomitting after having their breakfast meal. Ultimately became such a situation that he had to be hospitalised and take saline drip. Very poor quality of food.

Look into this matter immediately. I would now recommend peoole not to travel by Spicejet.

Regards
Ishani

Mail id-...
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Address:Mumbai City, Maharashtra, 400057
Website:Consumer complaints.in

Avoid Spicejet as each time had horrible experience not only with the Delay but the passengers are asked to board and sit in hot furnace since the air-conditioning is not put On...It's against humanity and not ethical neither professional to Run a aircraft with such cost cutting measures..The crew too Non Cooperative...And don't care a bit for passengers...
Avoid Spicejet... Travelling on SG 487 Goa Mumbai 18th Feb.2017.Seat numbers...
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