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SpiceJet Complaints & Reviews

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Last updated Apr 15, 2024
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SpiceJet reviews & complaints page 117

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N
Nisheta Zyxw
from Bengaluru, Karnataka
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Disappointment with spicejet service

Address:560013

I travelled from Delhi to Bengaluru on 14th May in 01:00 A.M flight. I took spice max facility and I was charged 1000rs for that. I was told that that I would be provided with priority baggage handling and prority boarding along with other benefits. I was neither provided Priority boarding or Priority baggage handling. In fact I received my luggage after 25 mins of de boarding of flight. What is the use of paying extra when i had to wait...
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AkankshaBishnoi
from Noida, Uttar Pradesh
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Horrible airlines with morning even basic medical facilities

Address:New Delhi, Delhi, 122001
Website:book2.spicejet.com

Everyone always told me that Spicejet is a bad airline but I never really paid heed to it.
However, me and my family (Mom, Dad and Me) were in for a shock on 11th May when we travelled on the flight number GF5SRE from DEL-MAA with departure scheduled at 14:40.

We were seated by 2:20 and we kept waiting to fly off. The plane was very suffocated with dirty seats. The AC wasn't working properly. Many passengers complained...
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9
917032167994
from Mancheral, Telangana
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Internet booking

Address:502220

I have forgot my password of my account with spicejet. Whenever i am clicking on forgot password icon on main page it is displaying reset password sent to registered email id. But i didn't received any mail either in inbox or spam folder. Due to which i am unable to book my tickets from last one week.

Prashant
[protected]
[protected]@gmail.com...
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P
priyapunee
from Bengaluru, Karnataka
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Missed flight due to spicejet crew pnr:, c8mw3g qpkg on 02-may-2017

Address:New Delhi, Delhi
Website:airline

We had a very unpleasant experience with spicejet.

Me and my husband were forced to travel with spicejet's second flight on[protected] at 20:55 where we could had been pushed for our first flight in morning 06:05.

The crew did not allow us to board the flight at 5:25am.

My husband had a single side ticket and did report for check-in at 5:25 am. He had done his pre web check-in but i had a ticket...
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P
Prithwiraj Basu
from Bihpuriagaon, Assam
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Delay and inability to provide information

Address:Kolkata, West Bengal

Sg 254 made a terrible 17 hour delay in reaching delhi from kolkata. We had no information regarding when it would be reaching or what security the passengers would be provided with. This is disgusting. We were terribly harrassed. The customer care executives are the dumbest i've ever seen. They don't have any information and just keep saying "sir call after 15 minutes". Spicejet has given us a lot of harassment due to it's incompetence and...
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S
sudeshnabasu
from Kolkata, West Bengal
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Unwanted and unpredicted delay of flight

Address:Gurgaon, Haryana, 122016
Website:www.spicejet.com

The flight SG 254 departed from Kolkata (CCU) on the 3rd of May, 2017 at 5.35pm was supposed to arrive at Delhi airport by 8.20 pm. But redirected to Jaipur airport due to bad weather and still waiting there for indefinite time and for some unknown reason, while the present condition of the weather in Delhi is better. My parents (senior citizen)are traveling there and are facing such troubles and harassment for no reason. this is really painful....
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P
Pallavi Pai Prabhu
from Vasai-Virar, Maharashtra
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Spice cash account

Address:Mumbai City, Maharashtra, 401202

I had transferred rs2500/- in the spice cash account on 21st april to book a ticket. I tried to use that amount for booking but wasn't receiving an otp. I tried 15-20 times but was not able to book a ticket. So i placed a complaint with [protected]@spicejet.com on the same day. It has been 5 days since i have filed a complaint but no action has been taken by them. Now when i am trying to login the account it isnt allowing it. I even tried...
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V
V.B. Gupta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding deficiency in service

Address:New Delhi, Delhi, 110025

We are regular fliers on spice jet. Today we 6 members of my family including 2 senior citizens aged 68 and 65 yrs, that is my self and my wife were traveling to jaipur by flight no sg 2623 which depart from delhi at 07.15 hrs. At 6.40a. M, while we were in security check line, i got 3 telephone calls on my mobile calling us to repot for boarding.. The panic like situation was created and we all became nervous and virtually to run for boarding...
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Address:Gurgaon, Haryana, 122016
Website:www.spicejet.com

SpiceJet Booking PNR UFVD2R: 21 Apr 2017 BKK-Kolkata for MS. STEFANER

As this is an issue regarding the malfunctioniong cooperation between paytm and spicejet, what concerns the booking system, I'm urged to write you also for your support, as spicejet is wrongly not admitting to its mistakes and just as paytm refuses to take its responsibilities.

Recapitulating:

1. After trying to book an flight...
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M
mayankmayur123
from Bengaluru, Karnataka
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Delayed compensation on damaged luggage

Address:122016
Website:www.spicejet.com

On 19th March, 2017 while travelling from New Delhi to Bangalore, I had given my hard-sheeted polycarbonate skybag luggage worth Rs.7000/- plus for check in luggage and even marked the same as FRAGILE.
when I collected the bag in Bangalore, I noticed that there is a hole in one side of my suitcase, which was caused due to negligence and rough handling of spicejet ground staff.
The same was immediately informed to one of the...
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P
pangkhuri
from Chennai, Tamil Nadu
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Misbehaving with passenger

Address:Kamrup Metropolitan, Assam, 781006

Dear Relationship Manager

This is regarding a complaint against spicejet staff in Guwahati international airport. My family including my father, mother, sister, aunt were travelling from Guwahati to chennai on SG464 Flight on 14th april 2017. PNR No of my father was B2TGNL, Mr Debabrata Borgohain. My family were seated in 5 ab and 6def. My father is a paralysed patient and cannot speak. He has been brought to Chennai for further...
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R
Russell Mendonca
from Mumbai, Maharashtra
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Fake letter for interview.

Address:Gurgaon, Haryana, 400064

Dear Sirs,

I have received the attached letter requesting for a deposit of INR 9, 950. I have experience from a foreign airline and am well aware how recruitment is done:

1. An actual airline does not inform a candidate that he or she has been shortlisted by a text message .
2. It does not request for money to attend an interview.
3. You will always receive a call (which I din't)
4. The...
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Address:New Delhi, Delhi

RubiSh airline ever I traveled in my life . Without pre notice the flight got canceled only 25 min before checking time and like always they excused . We had flight from Bangkok to chennai and from chennai to pune with other airline .
Suddenly at airport we noticed the flight from Bangkok to chennai 3:50 flight no 096 was canceled and they offer us flight from Bangkok to Kolkata which was 5:10 and from Kolkata to chennai which arrival...
+1 photos
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D
deepak2773
from Anupgarh, Rajasthan
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Not transferring luggage from Jaipur to dubai

Address:Jaipur, Rajasthan
Website:[email protected]

Sir as i with my father went to Dubai for Dubai trip. we started on 22nd from Jaipur to Dubai by spice jet but our luggage did not reached in same flight.we got mently tired as our booking peppers and Money was in the luggage.we did not had any cloth to wear..my father got shocked. it was torture of a company to us like playing fraud..I got suffered not only by Money but with mental torture..these flight company plays fraud with tourist..they...
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A
Anubhav Grover
from Dehra Dun, Uttarakhand
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Flight Preponement

Address:New Delhi, Delhi, 110078
Website:Spicejet.com

Morning Flight Del to Blr preponed by 1hr 15 mins. On top of that, their stupid excuse, it is due to "onset of summer season". Did your school teacher not teach you that winter season does not last till April. You had no issues with inviting bookings for april but you can't fly the plane at 6 am because it would be too hot for you. So you decided to prepone it. Bloody cheaters....
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A
aathreyi
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Ticket related issue

Website:spice jet

I booked a ticket for my father from my own debit card account from Abudhabi where i am currently residing .As my father wanted to travel from Pune to Kochi i booked the ticket from my own account.But during the time of travel the authorities of the concenred air authorities told some excuses regarding the ticket and they told as it was taken from abroad they need clarifications or else my father have to pay the fare again .As he was having...
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R
Rinku Bhambri
from Budhana, Uttar Pradesh
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In correct cash transaction

Address:New Delhi, Delhi, +91
Website:Spicejet.com

I was travelling from dubai to delhi by flight no- SG012, seat no-22F. Departure from dubai at 11:40PM. I order for non veg meal & coffee.I gave 2060/-(1x2000+1x20+4x10)Indian currency & my meal cost was 460/-, balance what i received was 1100/- where as it is spouse to be 1600/-.I could not check the balance at that point of time relaseing that it is correct. So i would like to you please check your cash transaction for the day & return...
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A
anuradha dhawale
from Mumbai, Maharashtra
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Lock and seal of baggage broken

Address:400066

My in laws (Shekhar and charulata dhawale) travelled on flight sg 154 kochi to mumbai on 17th march and had a miserable experience at mumbai airport... They found out that the baggage bag which they had checked in at kochi had its lock and seal broken... They tried to bring it to the notice of the concerned spicejet staff but nobody gave them a convincing explanation... They then proceeded to spice jet desk but found nobody...
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Address:Gurgaon, Haryana, 122016
Website:www.spicejet.com

Spicejet flight sg 514 from kolkata to bangalore on 19-mar-2017 with pnr pdvwtk which was supposed to depart at 6:55am got preponed to 6:05am without proper intimation beforehand. I had reached the counter to collect boarding pass at 5:30am, and i was not allowed to board the flight.

I lost my flight booking amount, my travel plan got delayed, and i had to shell out huge amount to book another flight. I want full refund of...
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R
Ravi Pathak
from Bengaluru, Karnataka
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Denied boarding

Address:Gorakhpur, Uttar Pradesh, 273006

I had a flight from Gorakhpur to New delhi schedule today at 11:55 am i was at the counter 11:26 and repeatedly requested to let me board because my car was broke and i had an international flight from delhi to italy still they just told me that if i had a web checkin they can allow, They didn't even tried there best just neglected my problem
Worst airline and the worst services
One of the employee at Gorakhpur spicejet checkin...
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