SpiceJet Complaints & Reviews

The fight cabin crew of Spicejet flight SG2 from Colombo to Chennai slept off during the flight. They failed to announce landing stations as well as to even check if passengers had their seats upright and seat belts fastened. That also did not announce the belt for luggage collection leading to utter chaos at the Chennai airport. Totally unacceptable from the crew off an international flight...

Complaint against airline spicejet for illegally preponing flight without intimation to passenger :

Vide pnr number (PNR-X5IW9F) I had booked flight for me and my wife on spicejet flight SG 704 mumbai to hyderabad sector. The flight wad scheduled to depart at 22:45 hours of 20.12.2016. Accordingly we reached airport for checkin at 21.00 hours. We were shocked to hear at the counter that the flight had already departed as airline...

On 15/12/16 I travelled from Kolkata to aizawl by spicejet flight no. SG-3281. I was having a keyboard/synthesizer yamaha moxf8 (price 1, 46, 000) with me. Since it is heavy, I already paid ₹4, 667 through online for excess baggage of 20 kgs in addition to free check-in Baggage up to 15 kgs i.e. I was entitled for 35 kgs check-in baggage. When I checked in at Kolkata, I found the instrument weight is around 40 kgs. They charged ₹1500...

Hello

This is to inform that which i felt very bad on your service and your employees
I was in q at 4.54am but the peoples are not even seen at my face finally they said that flight was closed.. Even though i requested like anything as a bigger too but nobody listened my words and also informed them i should go hospital please give a pass but the peoples nothing care about my words and feelings... As per norms we should...

Horrible experience with spicejet.

I booked tickets through net banking for my parents to travel from ahmedabad to dubai.
Morning of flying day i got a call from spicejet marketing guy in dubai to upgrade the ticket to add additional benefits like meal, better seat and luggage handling and sent me link to make a payment and paid it through my credit card.

In evening i got call from my brother that they...

Dear sir
I had booked a fligh SG188 from sxr to del bearing pnr BFPLUB on 1st july 2016.due to excess weight some of the passengers were deboarded from the flight promising next day complimentary flight plus full refund plus accomodation.next flight was provided but refund was not credited in my account nor i got accomodated.
My humble request to u is to initiate my refund amount or adjust the same on my next booking on 16...

Hi I am sushant keyal. I have booked ticket from bangalore to ahemdabad via Mumbai for 10th January 2017. The tickets have been booked through goibibo.com. The ticket says it to be refundable and it costed close to 3200 rs. I want to cancel the ticket for which cancellation fee is around 2600. This is a very Ridiculous way of misleading and cheating customer. I would report it to consumer court. As it is very cheaply drafted trap for customers....

DOI 08/12/16
We took flight from DXB TO AMD ON 8/12/16 but when we reached to AMD surprised our luggage were not there and they offloaded in DXB. while talking with spice jet Abad staff as well as customer cell there response very unethical and rude.
I want all financial and metal harassment repair by pay back my loss of 150000in last two days.
Still I not received my luggage....

I travelled from kolkata to bangkok in spice on date 9.2.16 flt no sg 83. i reached bkk in time but my luggage was not traceable. i lodged a comp[laint immediately at bkk flight services who handles baggage of spice in bkk. a complain was also lodged with spice in india via e mail. nobody replied and i also called regularly to bkk flight service to query about my luggage. all my belongings were lost and i had to buy clothes and other utilities...

Kindly note I travelled from kolkata to bangkok in SG83. I upgraded from normal to spice max paying inr2300/-. We were promised that we will have priority baggage claim, but sorry to say the bags came only after about 50 bags. Which is totally a fraud and I am going to complain to consumer rights department.
Apart from that your staff is sir rude and uncultured they wake me up from sleep to take the card from the seat next to me,...

Sir,

I have web checked for 3rd dec.16 at seat no. 15a and 15b. I have also reported at your counter at 5.00am for fresh boarding pass and the staff at counter has informed us there is no need for fresh boarding pass. Even your staff has not informed the gate no. To us. We are both female passenger and after security checking we are free to board but we are not able to trace the gate. Any how some lady operational manager...

Booked my ticket from Delhi to Chandigarh from makemytrip.com with total cost of 1800, , then during checkin you guys asked for 400 extra for checkin luggage, as according to you guys only hand baggage were free. I am really annoyed with such a service. U need to make sure that all the terms and conditions are mentioned at MMT because apparently such an information related to luggage was missing at MMT. Worst experience ever. Sorry to say...

My transaction got failed on 24th Nov 2016 while booking flights on Spice Jet website, but cash points got debited from my account. I have been requesting for return of my Spice Cash points(Topped up through credit card) and followed it up with repeated calls, but I have only been informed that I will receive my points and a call from the service team in next 24 hrs. The 24 hrs have been never ending for me. The flight tickets price dynamically...

I am an unfortunate customer to have travelled in your airlines to attend an international conferance held at kolkata on 27th november 2016.

I had booked the tockets from cochin via hyderabad - flight nos sg512, sg 674 against the pnr number u4lhfi

My baggage was loaded at cochn on condition the same may be collected at kolkata. Baggage no. Sg [protected]. Now unfortunately spicejet people have misplaced the luggage...

Dear sir,

I have paid spice club member upgrades rs 399/- each for mine and my spouse account on 22/09/2016,
Name, contact no/user id
Mr santhosh hegde,[protected]
Mrs. Surekha hgede,[protected]

Payment voucher no.
[protected] dt. 22/09/2016, rs. 399/-
[protected] dt. 22/09/2016, rs. 399/-
[protected] dt. 25/09/2016, rs. 100/-
[protected]...

Sir

I was travelled in ur spicejet on 22nd nov 3.30 am from bangkok to chennai .After reached chennai my wallet was lost in my luggage .I raised a complaint to MR.vignesh ( assistance counter part ) and he acknowledged a receipt and take a complaint no 40675 .He gave an assurance of " within 24 hours we will call u and revert u " .But still i didnt received any calls from ur side

Mr.Vignesh gave me a no to call...

Mera naam karamjeet singh hai ma dubai ma work karta hu. ma 04-Nov-2016 ko DUBAI SE AMRITSAR ayea tha spice jet flight ma flight number SG056 aur ma ek bag aur ek led tv 32" ki le ke ayea tha le kin mera koi ve luggage nahi mila tha aur phir spice jet walo ne mujhe 3din bad only mera bag vapis keya tha aur led tv ka bola ki abhi nahi aye hai ma phir 3 vaar ja chuka hu amritsar airport par lakin vo bol rahe ki app ki led tv hmare pass nahi...

My another worst experience with spice jet. Before I share I would like you inform about my previous complaint, where my luggage was badly broken by spicejet ground staffs and on complaining I was told that I will not get any help from Spice jet because i didn't complaint about it at the airport. (Its just a way to escape from customers complaints, customers can't dream about the company policies until unless they inform regarding the correct...

Hi my name is prashant shetty from mumbai boarded flightsg 154 dated 19-nov-16 departing at 7:05 pm from kochi to mumbai. My pnr is fg25mb. Im frustrated and worst flight ever. I jst wanted a tablet for headache first spoke to female at a counter as the pain was unbearable. I asked her help for first aid she knew nothing. She told me wait and went off. I called the customer service spoke to a female called v dinesh she told arranged but no...

Hello team, we have booked 3 tickets on 18th of Nov 2016 from chennai to Visakhapatnam and it was at 6.30pm.After reaching airport they just informed us the flight has been delayed due to some technical problem.and we got message just before 15mins of boarding.i have the connected train to catch up from vizak at 11 50 n the flight will be reaching at 11.45.and that is next to impossible for us to catch the train.its just a serious problem...