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SpiceJet Complaints & Reviews

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Last updated Apr 15, 2024
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SpiceJet reviews & complaints page 119

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I
itesh khiani
from Mumbai, Maharashtra
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Delhi to Bombay didn't allowed to Board the Flight.

Address:400703
Website:www.spicejet.com

Itesh khiani and Shilpa khiani our flight was on 15th Feb 2017 PNR- NEPCTH @ 3.55 pm and we reached airport @ 3.20 bcoz of heavy traffic and also the sign board for T1 was not clear 1/2 hr we were just circling around to get to T1 and when we reached we were not allowed to Board the Flight. No courtesy shown by staff.i want my full Refund coz my son was not well and I had to reach Bombay anyhow.so I booked airindia flight @ 9 from T3 paying...
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S
Sidd Sunwaarr
from Bengaluru, Karnataka
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Refund for the flight ticket

Address:560036
Website:Www.spicejet.com

Sir,
With due respect i wud like u to know and understand that i siddharth sunwar flight n.o - BYKEHQ travelling from bangalore to guwahati on 7/02/17 did not receive the refund for my ticket regarding the taxes as i missed my flight . Sir as i am a student the amount matters to a lot to me.
I was told by the the spicejet counter crew that taxes will be refunded by 10 business days, yet i still did not receive it..
Please...
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W
wakeel abdul
from Indore, Madhya Pradesh
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Refund of extra charge of preferred seats

Address:Gurgaon, Haryana
Website:www.spicejet.com

We had booked tickets in name of ABDUL WAKEEL and MASARRAT WAKEEL on 10th jan 2017 to travel on 10th Feb 2017.The flight was SG--2548 and our PNR No is CC2RPN.As i, Masarrat Wakeel had under gone both knee replacement we had opted for seat no 2Aand2B and had paid extra amount of Rs 200/- for each ticket But at airport our number was changed to 5Cand 5Dfor security reason .So as the service was not porvided I request you to re fund our amount...
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A
Aanchal kushwaha
from Yavatmal, Maharashtra
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Not allowing to be on the flight

Address:Pune, Maharashtra, 411028
Website:[email protected]

I really had a very bad experience with spicejet ad I don't think so i would be booking any further flights from spicejet. I was having my flight at 8:35. I was at the airport at 7:55 and asked them to take me in and their weird response that they hav completed the boarding I was really having an important conference and these people didn't even heard me rather showing such unnatural behaviour as if nothing has been taught to them as if even...
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Website:www.spicejet.com

Spicejet complaint

On January 30th 2017, we had a booking from Jodhpur to Delhi on SG-2696 at 2:25pm. Just before we reached airport, I got messages/calls telling flight is delayed by 35 minutes. When we reached airport we were told flight is delayed to 5:30 due to bad weather in Delhi. In a few minutes, to our horror - the flight was cancelled. There was no other Spicejet flight from Jodhpur to Delhi that day. Other airlines...
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R
RE Arko Basu
from Delhi, Delhi
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Fake call letter

Address:122015
Website:WWW.SPICEJETCOM

Hi,

I got a mail from Shashank Shaurya telling I have been selected for Final round of interview, providing the same on the Letter head of Spicejet with the Company Seal.

This is some serious offence and SpiceJet should take some serious action which is hampering the name of the company, he is actually taking money in the name of Spicejet, my earnest request please take action against this criminal now. br...
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S
sahiltzzrai
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Baggage service

Address:Gurgaon, Haryana, 122016
Website:Spicejet

In brief due to limited words.
My pnr LDBF7X flight SG 184
While check in ur staff not corrated and unecessary lock my bag without my permission and i said let me chnge and at counter also mam was not available attending other counter flight is about to left fue to which i have paid 2200 n not used hand baggage facility.
you can check the videos that i was at check in giving another bag to check in but they are putting...
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Address:Pune, Maharashtra, 411041

Me and my wife had a spicejet flight from Male to Mumbai via Kochin at 2.45pm. Due to delays with our seaplane and luggage we reached airport at 1.40 and instantly went to the security check. At 1.52pm we reached the counter where the flight board was on the screen but no official was present to help expedite our flight process. The officials did not even respond to the airport authorities to request our boarding problem. We missed our flight...
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S
Subramonia Iyer Vimal Kumar
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Dinner Served on SG 54 - Dubai to Calicut on 02 Feb 2017

Dear Sir

Myself and wife traveled in Spicejet (first time) by SG54 on 02 Feb 2017 to Calicut. Our complaints are as below

- Flight was delayed over 90 mts, which resulted in total frustration delay on our connecting train from Calicut to Tellicherry
-We order dinner (pre booked) 1 Veg Biriyani and Jeera Rice, for which we got Pasta and a bread sandwich. You had very little choice for vegetarians. Non...
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N
Neha@1234
from Mumbai, Maharashtra
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Rude and incorporating staff

Address:Mumbai City, Maharashtra, 400709

Flight on 9 Feb Mumbai - Delhi.
I reached airport half an hour prior to departure with Web check in done.
Staff sitting there miss Geeta didn't even listen to my request and straight away said no saying gates are closed. I pleaded a lot and asked her to call her manager Mr Dilip at Mumbai airport he arrived after 15 minutes by that time flight had only 15 min left. He was also very uncooperative and rude and didn't listen...
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vcparmar
from Dahod, Gujarat
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Complications due to delayed flight

Address:Navsari, Gujarat, 396445
Website:[email protected]

Ref PNR N9KYHG, Flight No 456 from Bangaluru to Mumbai Dated 23rd Jan 2017.
I was put down in to a tremendous troubles, as the above flight was delayed by 4 1/2 to 5 hours, instead of scheduled time dep at 7 55 pm. The flight was to arrive at Mumbai by 10 30 pm but instead it reached by around 2 am of 25thJan 2017.
Hence, I missed my all connecting journey Mumbai onwards !
( I understand the humane care for one patient...
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S
Sakshimahera
from Pune, Maharashtra
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Incompetent and ill mannered Staff. Ridiculous service

Address:New Delhi, Delhi, 411005
Website:www.spicejet.com

I took a flight yesterday from Delhi to Pune at about 4:55 PM.
1. Stood in the queue for check in for about an hour and when the turn came at about 3:30 PM they said that there is a different counter for check in for Pune, when I went to the other counter, at about 4:15 PM they said that the check in has not yet started for Pune.

2. A female Attendant named DIVYA at the counter abused a lady and literally threw her boarding...
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R
Rana Sankhla
from Hyderabad, Telangana
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Refund

Address:Hyderabad, Andhra Pradesh, 500004

We three had booked air ticket at Hyderabad airport from Hyderabad to delhi SG124 and delhi to jodhpur SG2695 on 30/1/2017 my pnr no RF5E3E though the flight had a delayed departure it took off from Hyderabad to delhi from Delhi to jodhpur I had got a message that flight is cancellation on the same day so I I immediately went to ticket counter for inqure at that time they told me that full refund will be given they signed and stamped the...
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P
Palash Kanti Kundu
from Barddhaman, West Bengal
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Grieviance against their unrealistic and mone minded policies

I have a desktop screen. I want to carry it as my only hand luggage. I called customer care and they are telling that I cannot do it. My question is why I cannot take it as my hand luggage ?

It does not cross limits of 55×35×25 cm, does not cross 7 kg, it does not contain anything that is not allowed. In fact, you allow laptop on flight cabins. So why can I not carry it as hand luggage ?

They also told me something...
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S
sumit gupta
from Mumbai, Maharashtra
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Power Bank

Address:New Delhi, Delhi
Website:Spicejet

Hi Team,

I traveled via Spicejet airlines from Delhi to Mumbai on 24Nov 2016, by mistake i forget my Samsung original power bank under my Luggage. During inventory check it is found that luggage contains power bank and they took my samsung power bank, had some words like they will return on next flight. I explained everything like i will not be able to come on next week. I can travel on next month.

Next month...
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M
Murshid Shabir
from Delhi, Delhi
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Flight cancelled due to "technical reasons"

Address:190005
Website:Spicejet.com

It is really shameful to know that my flight has been cancelled due to technical reasons, technical reasons, Ok I understand that. Technical reason is something which spicejet is responsible for. You people failed to provide any alternate solution. No additional flight nothing.
When i asked about the rescheduling, your gave me a date which was a week after.
Technical fault is your headache, your customer has nothing to do...
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P
Preety Manna
from Pune, Maharashtra
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My luggage missing and damaged

Address:112528
Website:www.spicejet.com

This is to notify spice jet about the mishandling of my luggage and the damage done to my VIP trolley.

I was traveling from Dubai to Pune. My luggage didn't reach Pune airport as I arrived and the person in the airport said it's DNATA who didn't send my luggage to spice jet.. When actually there was no tag on my trolley.
Spice jet Pune apart from harassing me didn't take any charge in them. I will make sure that I will...
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A
appili
from Delhi, Delhi
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Request for t refund for t unconfirmed air ticket

Respected sir,
myself ms.Soumya c das kindly seeking ur kind attention that i had tried to book an airtkt on ur mob appsite on18jan by usng my debit card( del - tvm dated 28 jan & 06 feb round trip).but unfortunately t tkt had nt been confirmed & Rs 10590 had been deducted fom my account.i called ur customer care service several times, they told me that t money has been credited to ur account wthn seven days.but till now nothng happened.br...
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S
saurabh parikh
from Chennai, Tamil Nadu
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Lock was missing from bag

Address:Gurgaon, Haryana, 122016
Website:www.spicejet.com

I have travelled on 22nd January 2017 from Ahmedabad to Mumbai via SG 636 flight. I have checked in 2 luggage bags. One bag was locked. When I received my luggage at Mumbai Airport, the chain was broken from bag and lock was missing.
I immediately reported the complaint at Mumbai airport and luggage counter service executive had taken the pic of it and assured me that I will be getting a call and compensation because of their fault....
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D
Devi Peddineni
from Tirupati, Andhra Pradesh
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Very bad Experience and stress travelling from HYD to TPT

Address:Gurgaon, Haryana, 122016
Website:www.spicejet.com/ContactUs.aspx

Me and my son recently travelled by Spice Jet Airlines on Jan 24th for the 9:40 AM Flight 1094 from Hyderabad to Tirupathi. The Flight took off and 20 mins after it is in the air, the flight had to return back to Hyderabad due to technical difficulties and we really had no clue whether we will be landing safely, the landing was not smooth as well. Looks like there was an issue with the air pressure. I was so tensed up and couldnt imagine...
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