SpiceJet Complaints & Reviews

On 26 jan 17 i had a flight from kolkata to bangalore at 1710 hrs.i arrived at the airport 50 min prior to my flight time.i already knew that i might not be allowed to board the flight as i was running late but there was no problem in giving it a try.i got my baggage checked priliminarily then approached towards the counters.a huge n long queue was waiting the turn.now it was 45 min left.there was one gentleman staff who was in a way standing...

I would like to bring to your notice, the difficulties/sad experience faced by me with Spicejet. I had booked a ticket from Chennai to Delhi in Flight # SpiceJet SG-108 on 23rd Jan 2017 @ 19:40 IST - PNR # KCWW7K. As everyone across the world are aware, Chennai was experiencing a very worse situation from the morning on that day - something which had never happened in the history of Chennai - Riots and chaos all over the city and long queue...

I am enroll for spice club membership paid of |Rs. 599 and they told us that i am getting 01 free ticket on birthday (24.01.2017) and couple ticket 50% off but i am not received any emil regarding this. 2 days ago i am sending mail to [protected]@spicejet.com but no reply received from them.

Pl. look into this matter and solve my problem

Ranjan Saha...

Dear sir/Madam
I want to know regarding check-in-baggage bcz first time i booked my ticket online and when i received my ticket i saw class is not mention in my air ticket as
well as there is also no mention for my check-in-luggage.how much kg i can carried in this ticket bcz i have 18-20 kg luggage in check-in.
My name is - Mohammad Aslam Quli khan my pnr no. is AD4DHX. it is from Delhi to varanasi on dated- 17th march...

PNR : SG- E4DWMV

Flight Departure Arrival StatusSG SpiceJet SG 2646
B Class
Aircraft: DH8 IXC (Chandigarh, Chandigarh ) 3:35 PM Mon, 23/Jan/2017 DEL (Indira Gandhi Airport, Delhi) Terminal: 1C 4:20 PM Mon, 23/Jan/2017

Aircraft: 737 DEL (Indira Gandhi Airport, Delhi ) Terminal: 1D 6:55 PM Mon, 23/Jan/2017 AMD (Ahmedabad, Ahmedabad) Terminal: 1 8:20 PM Mon, 23/Jan/2017

I have booked...

Reference no.[protected]
We have booked flight from HYD-BOM-UDR on 12th Feb'17

Flight details:

1. HYD-BOM (Jetairways)- 9:20 AM to 10:50 AM
2. BOM-UDR (Spice jet- SG 422, PNR-D4KMHF)- 1:15 PM to 2:30 PM

The booking was done on 29th Nov'16 ( two and half months prior to fly). Now after 48 days from date of booking i got a mail saying SpiceJet SG422 flight got cancelled.
br...

I am calling your company from two days and telling them to send me the email of my flight tickets they are telling me that they will send but they are not sending and are also telling that they will send us our flight tickets and itneary. And I also request you to open the Web check in at least one week before the flight departures. It's better to go in indigo airlines as they open the Web check in before 2_3 weeks before the flight departure....

Time: morning :5 o clock
Date :16th january
Reason for taking the trip:urgency due to death of a intimate person n had to reach by the funeral hours
Destination:banglore
Even though on reaching the spicejet boarding gate 30 minutes prior to the scheduled flight time, i was denied by tge staff member mr. Himanshu mandaliya
For handing me over the boarding pass saying i was late... I asked them to wrire the...

I was travelling on 11th on spice jet from chennai to Bagdogra PNR P9USSW.
In their urge to be on time, I was denied Boarding on the above flight even though I reached the boarding gate on time. Flight time 10.25 hrs. I reached the gate at 10.00 hrs ( they as for being at gate 20 min before departure).
Even though three staff were available at gate they denied me boarding . I asked the to acknowledge my boarding pass with time...

I had booked Spicejet Air tkts through MMT from Hyderabad To Tirupathi & Back for 12th Dec-2016.(SG-1041 & SG-1042)
On 12th Dec-16 though the flight had a delayed departure, it took off from hyderabad & returned back to hyderabad without landing at Tirupathi, due to bad weather.(Cyclone forecast by metrological dept). Further I had got a message from Spicejet, on my Cell phone informing CANCELLATION of the return flight SG-1042 on...

I am surprised to note the parrot like repeated mechanical answers from SpiceJet Nodal Officer and Appellate Officer. I don’t know to whom you made the refund of Rs 5903.00 and and its basis. Who requested for this partial refund? The amount due is Rs. 8593.00. Anyway I have not received any amount so far.

You are requested to ensure refund of Rs 8593.00 at the earliest.

Thanks & regards
Ravindranathanbr...

We had a flight on 12.01.17 of departure time 3:20pm of spice jet from Delhi(economy class), We gave 7 luggages for shipping but after reaching Guwahati we got only 6 luggages. We contacted the authorities but they just took our phone number and email address and told us that they will contact us. Even after repeated calling (by us as they were not calling) there every single one picking up the phone is telling that "I will call you back...

I'm Indian passport holder and resident of Canada traveling from Kochi to Dubai on SpiceJet flight SG17 on 28 Dec 2016 with my minor daughter. I was on a tourist visa to Dubai and did not have a local Dubai number. Due to fog in DXB the flight, due to land at 2.30am was diverted to Fujairah, which is approximately 2 hours by road from Dubai. The captain informed us that we were delayed and will be send back once the ATC gives clearance. Despite...

I have travelled almost 30 hrs straight from Midwest USA and had unfortunately got a spicejet flight which is 6 hrs after my international journey. Just to be clear and completely honest I am happy with spicejet flight that it was on time and on schedule.

My main issue is the bad more like worst customer service I received from the person at the counter who I had a misfortune of interacting. He was so condescending and maybe...

I want to raise my voice against #spicejet . I booked a ticket through my debit card at Indira Gandhi International Airport ticket counter and at the same place it was canceled on Dec 10th. The gentleman sitting at the counter asked me to call and give my bank details at #spicejetcustomercare which I did right there, he then informed me that the amount of Rs. 19, 249 would reflect in my bank account within 9-10 working days. Which didn't...

Ref: PNR No. Z4IDUL date 25.12.2016 for Ahmedabad to Delhi flight no SG-912

I, Vijay Malpani, was flying vide above said flight (Boarding pass copy enclosed). When I got back my bag at IGI airport Delhi, I found that my bag has been cut by someone and many items had been stolen from bag. The value of stolen item is around Rs . 25, 000 ( Rupees twenty five thousand only). I had made a complaint on airport to your duty manager...

I had a flight today at 5.50 am from Delhi to Ahmedabad. Due to some reasons I reached the airport late. I received the boarding pass at 5.15 am and the boarding time was 5.20am.
I quickly rushed to the security check. But no attendant from the flight company was present there to quickly move me ahead of the queue. I tried on my own to quickly move through the queue, changed queue to proceed with the security gate on time, but it took...

Delayed flight rude staff insult to the passengers asking for reasons
We have booked the spicejet flight SG530 from MAA to PNQ today 30th December 2016 but it has been delayed by 1 hour.

PNR: D7WZYZ

Due to this my trip has been altered which is causing me financial losses which I would want spicejet to bear.

I understand that the breakfast is normally chargeable inside the flight but the...

I was travelling from Goa to Mumbai on 25th December, 2016. I was carrying 2 bottles of liquor and one of them broke. It was wrapped and cushioned appropriately from all ends, the bag even had a FRAGILE TAG on it.
Clearly it was not taken care of properly, the FRAGILE TAG was definitely ignored. Its not only that the bottle broke, but also that it stained all the cloths that were in my bag.
This was not expected out of a air...

DEAR SIR,
I am MS. GNANAMBAL / R GEETHA, PNR # PGZKSE, Traveled from IXM to MAA FLIGHT # SG3072, I Left my BLACK COLORED WOOLEN SHAWL on flight by mistake.
I request you to kindly find out and let me know if your Ground Staff had deposited at CHENNAI AIRPORT.

As I am back on 31st DECEMBER on the same route I would request you to make arragement to hand over me at CHENNAI (MAA) Airport from where i will reach...