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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 122

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R
Roopabishwal
from Tiruvalla, Kerala
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Delaying flights without any reason

Address:Chennai, Tamil Nadu, 600026

Hello team, we have booked 3 tickets on 18th of Nov 2016 from chennai to Visakhapatnam and it was at 6.30pm.After reaching airport they just informed us the flight has been delayed due to some technical problem.and we got message just before 15mins of boarding.i have the connected train to catch up from vizak at 11 50 n the flight will be reaching at 11.45.and that is next to impossible for us to catch the train.its just a serious problem...
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ARCHANA LAKSHMANAN
from Gurgaon, Haryana
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Not allowed to board the flight as load was full

Address:Gurgaon, Haryana

Dear sir,
• i had booked 3 tickets by spicejet flight delhi to chennai sg-107 leaving on 13th august 2016 at 6.55 a. M. My pnr no was w5juuv. The passenger names were mrs a. Lakshmanan, mr sarath sabrish & mrs. Manjari lakshmanan. We reached the spicejet counter on the 13th august 2016 at 6.00 a. M. We were made to move from one counter to the other and we finally reached the 3rd counter before the closure of ‘check in’. Being...
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E
E A Kesi
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Denied check in

Address:Hyderabad, Andhra Pradesh

I was denied check-in by spicejet though the counters were open. The reason when pressed was the long check in line for security check up. Honestly i arrived 4 min after the 45 min cut off time (Actually 3 min) along with me were two other families as well. Let me try to understand that this is a fair decision as per rules. But i bought the second ticket (With no discounts, though asked) on the same day, for the same airlines, to the same...
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E
Ekansh Agrawal
from Indore, Madhya Pradesh
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No support for my complaint from spicejet worst experience

Address:497226
Website:Makemytrip.com

I recently booked my air ticket from makemytrip.com
It was a connecting flight
Raipur to Mumbai - Indigo
Mumbai to Ahmedabad - Spicejet
By mistake as am used to book tickets for my father i selected my fathers name instead of mine
As soon as i got the confirmation i called mmt for my mistake and redemption they then forwarded me with indigo
And indigo guys made a correction and sent me a new mail...
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N
Nikhatbano
from Chengannur, Kerala
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Airport employee services and behaviour

Address:Chennai, Tamil Nadu, 603103
Website:www.spicejet.com

The staff needs to learn talking and behaviour ethics..people at check in counters are der to help us but indeed waste..rude behaviour..they need to learn to talk to customers..I arrived 40 mints before departure to check in and the candidate there told that the boarding is done and cannot be helped..that's ridiculous..another counter candidate says that the flight already departed..spice jet workers-i doubt if you have actually done any...
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G
gauravz_007
from Ahmedabad, Gujarat
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Spicejet meal

Address:395009
Website:www.spicejet.com

My self gaurav mehta. I have booked return air ticket from mumbai to port blair, total four flight . i am providing details under this email.

complain regarding booking of meal through spice jet android app.
payment deducted but meal not booked
i have lodge complain already through call center, complain no :[protected]
i am providing, screen shot also for payment entry.
NOTE:- i am only interested...
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H
Harpreet06cheema
from Ahmedabad, Gujarat
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Flight wasn't allowed to board even after having the boarding pass

Address:New Delhi, Delhi, 132001
Website:www.spicejet.com

My flight time was preponed by spicejet if was suppose to be at 6:30 and they preponed without asking or swing the convineince of passenger, I travelled almost 200 km in the mid night so I can catch my flight I collected my boarding pass at 3:26 and waiting for boarding to start, there was no annocements neither anything was mentioned on screen regarding the boarding start, I went on my 10 mins later of scheduled boarding time and still there...
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K
Kushi Agrawal
from Lucknow, Uttar Pradesh
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Preporn of flight sg 280 without any prior information

Address:Varanasi, Uttar Pradesh, 221010
Website:Spicejet

I have a booking in spicejet sg 280 as pnr - v86i4z from vns to del.
Flight was preponed and i was not informed. I reached the airport at usual time but the boarding counter was closed. No one was there to help it out. When i further inquired, 3 more persons have the same problem. The station master mr rakesh didn't show any response and told clearance is not done by captain.in fact the flight take off after 25 minutes of all the incident...
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R
rasiklal
from Pune, Maharashtra
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Bad treatment from spicejet

Address:Hyderabad, Andhra Pradesh, 509325
Website:spicejet.com

On 30th sept i booked a flight with spicejet, a week before that i was hospitalized with heart attack i had a flight back from indigo too, .after advise from spice jet, i got a letter from my surgeon, which i submitted to both airline, indigo gave full refund but spicejet refused to give full amt. Extremely unreasonable, I am senior citizen and they won't hear any complaint of mine, inhuman staff, i will never buy from spicejet, they won't...
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S
samlko
from Lucknow, Uttar Pradesh
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Check in Baggage and no compromise on excess baggage

Address:Ernakulam, Kerala

In a competitive market Customer is King. Surely that must have been taught in MBA school to most of you. Certainly this is not the case when you book SpiceJet and travel. My flight from Madurai to Delhi with my wife and daughter started on a note where I required three premium seats. I offered to pay 3000 for it. Next I have 9 kg excess baggage and one handbaggage. Usuallly this is waived off at least if I buy premium seats. But no. I have...
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S
sameer khemani
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Poor service U4T9PI- Cake delivery

Address:208006

Dear sir

Greetings for the day!
I have booked the above mentioned ticket with SpiceJet for my brother . And I have taken the cake delivery service even they have taken the charges also . .i want to give surprise to my brother for his birthday .but we they have not delivered the cake. I am very disappointed from them . They have created the embarrassing situation for me ....
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Address:New Delhi, Delhi, 110037
Website:www.spicejet.com

I traveled in SpiceJet flight number SG 103 from DEL to MAA connecting to SG 95 to BKK. As usual, I checked in my two bags at the SpiceJet counter and was told that I would get my bags directly in BKK. So I landed in BKK and got my bags from the baggage claim and headed back to my residence. Over the due course, as I unpacked my bags to put my things back in place, I was shocked to find out that the stuff inside my bag was messed with. Upon...
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Address:Mumbai City, Maharashtra, 400014
Website:spicejet

I was booked to travel mumbai to kochi on spice jet flight 163, pnr:- q8stvz on 1 september 2016, 2 hours odd before the take off i am informed that this flight is cancelled due to technical reasons. when i called their helpline, i was informed by a very rude person that we can be accommodated to the next flight on 2 september only, which i refused for as i had confirmed hotel reservation to munnar, thekady and cochin hotel stays that i could...
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P
Pratim Acharya
from Aizawl, Mizoram
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Failed Spice Cash Points not reverted back-14th Oct 2016

Address:Gurgaon, Haryana, 122016
Website:www.spicejet.com/Default.aspx

Hello Ms. Suman,

This is Pratim Acharya. I am quite sorry to inform you that I am not at all satisfied with the work of Customer Relation Service Team of Spicejet.

If you go through the below following mails I have requested for return of my Spice Cash points(Topped up through debit card) and followed it up with repeated calls, but I have only been informed that I will receive my points and a call from the service...
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N
Nishkal Tiwari
from Hyderabad, Telangana
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Spicejet flight delay

Address:Ranga Reddy, Andhra Pradesh, 500046
Website:spicejet.com

On 2nd october 2016 i along with my 5 year old twin boys were taking a spice jet flight sg 126 from hyderabad to delhi which was scheduled to depart at 9:30 pm. We reached the airport well in advance as the norms ask us to be there 2 hours before time. We checked in and were told that the flight is delayed and will take off at 11:40 pm. The call center lady who called said that there was a technical issue. When pressed for the issue they...
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Address:500082
Website:www.spicejet.com

Non-refunding my money for re-scheduled/cancelled flight by Spicejet and resorting to unfair trade practice by unlawful pricing.

Dear Sir/Madam

Following are fact related to my complain with airlines vide reference no. 00089519

1. Booked two tickets on 1st October 2016 vide PNR no. P2Q16L for travel on 2nd Nov. 2016 by flight number SG-706 to participate in family religious activity on 3rd November...
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A
Avni Jalan
from Kolkata, West Bengal
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Airport staff

Dear sir,
We were a group of 7 travelling from Dehradun to Kolkata on the 13th of October 2016 at 5.15 pm.
At the check in counter your staff Disha and Mohit were really rude and Uncooperative.
My mother is paralysed and cannot stand or walk without support. They refused to give me a front row seat and said only last row seat is available for her.When I told them she can't walk at all and it will be difficult to transfer...
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P
prakhar88
from Bengaluru, Karnataka
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Connecting flight missed due to spicejet flight delays

Website:spicejet.com

I boarded spicejet flight SG2647 on 4th Oct 2016 from Jabalpur to Mumbai. The flight was scheduled at 12:20pm from Jabalpur and its a 2 hour flight but it came at 3:30pm and landed in Mumbai at 5:50 pm. I had a Jet Airways flight from Mumbai to Bangalore at 6.20pm which was well timed by me according to their schedule leaving me with 4 hours. But due to delay from Spicejet side I missed my flight and had to book another ticket for more than...
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S
shanthi selvaraj
from Hyderabad, Telangana
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I am complaining about membership

Address:Hyderabad, Andhra Pradesh, 500058

I tried to become a member. ph.[protected]. shanthi selvaraj. intial formolities filed, but the amount 599 was not asked, registered my name, addrass. e.24. d. r. d. o. township. labquarters. kanchanbagh. hyderabad 58. take necessary action, make me a member, guied me, which way i have to pay the money. i have already given the full details of me however, name. shanthi selvaraj. ph. no.[protected]. i am especting my problem resolve soon....
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P
paaro
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Crew

Address:201301
Website:www.spicejet.com

I was travelling unwell(viral fever 104) from Delhi to b'lore in SGI 197 on 7 Oct'16. The crew doesn't care to provide water even when asked 4 times. Atlast co-passenger provided me with his bottle since he had his food booked and had received water with the meal. The crew was rude and unresponsive to everything. I request you to teach some humanity to your staff. You are liable for passengers travelling through your plane....
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