SpiceJet Complaints & Reviews

I flied from muscat to hyderabad via ahmedabad on 10th of sept'16. I have 33 kg checkin baggage at muscat. I dont carry any hand baggage. I was allowed to aboard with 33 baggage from muscat. When i was boarding the flight from ahmedabad to hyerabad. At the check in counter the person not allowed to board he said to pay extra 3 kg. I was shocked i said to him that i am regular customer of spice jet once it is cleared from muscat nothing i...

Hi,
I booked my ticket from Delhi to Kolkata by Spicejet, journey Date 9/10/10 having PNR No.SG-C3K9NI.
Today evening at the eleventh hour I got an SMS that no free check-in luggage allowed in my.
My, query is how can I know that I've booked such a ticket allowing no free check-in luggage. For which I got very much tensed & not understood what should I do?
Please revert back urgently.
Regards.
Pabitra...

I was having flight from kolkata to guwahati for spicejet pnr-dd9rqx on 5th oct 2016, i reached airport almost 45 mins before departure (was late due to unavoidable traffic in kolkata), but i was not allowed to board flight after severe request. as per my knowledge we can board flight till 25 mins before departure but they didn't agree. wasted lots of time requesting them and finally i had to miss the flight. i need you to take an action...

Self and my spouse b anuradha were having a valid tkt from hyd to kochy by flight 1067 dated 7th oct. on the way to airport we got stuck up in traffic near gachibowli and the no we had of spicejet call centre was informed giving our pnr no. that we may be late by 10 mts.she told she will tag the pnr and at airport counter they will wait. unfortunetely we recd the counter by 15mts late ie half an hour before 7 pm the flight departure time...

Dear SIr

1. I am writing to you to apprise you of my experience with Spicejet.
2. I am an Army Offr (Colonel) and was booked on Spicejet SG 160, SUNDAY, 02 Oct 2016 - Sector Mumbai – Delhi - Jammu (Scan of ticket and boarding pass enclosed).
3. Due to sudden security related developments in Jammu & Kashmir and the situation that the Army has to deal with, which was well known to the country through media, I...

My flight was from kolkata (ccu) to mumbai (bom). the flight was at 07:55 am. due to heavy traffic i reached the airport at 07:15. i had already done the web check-in. i went to collect my boarding pass where the personnel at the counter told me that i couldn't board the flight as i was late. i requested the staff to let me board the flight as i was in an urgent need to reach mumbai. despite so many request he was very stubborn and didn't...

Name:seema delhi airport spice jet staff head, i reached 2 hours before the flight my baggage was 10 kg more i had two friends with me near to my district they said they don't have any issues in adding the baggage to their ticket one girl told she will help us but the personal grude on the superior staff seema stopped her from helping us, made me beg before her for one hour, i was ready to pay, when i did she said boarding time is over, i...

Dear Sir,

Fed up with your commitments.

Response vide Ref No. 00006489
Response vide Ref No. 00007265

You guys just failed all the commitments.
When i call to customer care they just give me a commitment of resolving within one hour and fail every time. Notwitthstanding to tell being on hold for hours on hold before a customer care executive comes on line.

Didn't...

Our flight from dubai to amritsar no.SG 56 on 3oct. Time 4.00a m.. We didn't get our luggage yet. The staff promised us that we will get luggage till afternoon today as tomorrow i.e.on 5th October i have to leave for delhi for my sister marriage. And i called them and now they are saying that i will get luggage tomorrow i.e. On 5th October. Sir I request u please send our luggage today only as if I didn't get it today then my all functions...

I booked my flight for oct 3rd and the flight timing is 7:20am, i approached the counter for check in at 6.15 and they told boarding is closed even though they had close to an hr left out. And such a rude behavior by the staffs. The lady in the check in counter was about to take my luggage while the other staff didn't allow her to do and they allowed one of their known person to board the flight after me. Finally i left the airport instead...

Dear Sir,

Feed up with your commitments.

Response vide Ref No. 00071004
Response vide Ref No. 00073293

You guys just failed all the commitments.
When i call to customer care they just give me a commitment and fails every time.

Didn't expect such a pathetic service from a very reputed airline.

if you guys can solve my issue so just say NO instead of falls...

REJECTED BOARDING PASS
Sir,
PLEASE NOTE THAT MY FAMILY SUFFER, TENSION, HARRASEMENT AND MONEY LOSSED (44, 500 INR) ON REJECTING BOARDING PASS BY SPICE JET AUTHORITIES AT VISAKHAPATNAM AIRPORT ON 3RD SEPTEMBER 2016.
I booked the ticket to my family (wife, son -9 Yrs & daughter - 4 Yrs) from Visakhapatnam to Dubai on 3rd September 2016 by Spice Jet with my credit card from Sharjah. (PNR No. Q9RIGG) Flight schedule departure...

I have been Charged 1000/-Rupees for late boarding on priorty.
Which I boarded 40 minutes before time .
It's not considerable as I have seen many 8/9 passengers were boarded with out paying, after me.
And flight was been delayed for more 15 minutes as scheduled time.
Next time I will not fly with spicejet very bad experience.
Don't fly with spicejet.
They r finding excuses to trap passengers and...

Dear madam and sir,

Today i dr. N. Sai bhaskar reddy at terminal 3, delhi airport, purchased a ticket from kabul to delhi for 24th october 2016. Mr. Parminder singh, at the counter issued me a ticket with change/cancel fee of 37.40 usd.in this regard he said that they are the taxes. I complained to mr. Punnet. Instead of agreeing to their mistake of wrongly issuing a ticket on some other date and reissuing the ticket on the...

I have booked four tickets with PNR N6JRSC for our journey on[protected] from Chennai to Bangalore to attend a function. Unfortunately, the function date has been preponed to[protected]. Again I have booked four tickets for our journey on[protected]. I could not cancel the tickets booked on[protected] as the tickets were restricted category. I am a senior citizen and I am loosing more than 7, 000 rupees. Could you please consider this as...

Received a fake call letter from shashank shaurya and he wanted me to deposit 9950/- rs in his personal account. Please take some legal action on him it is all about the reputation of your company and by using name of your company he taking lot of money from the people who is job seeker.
I attached all the information about tha call letter and the person who cheated with the people and spicejet.
I request you to please take...

Very rude, unhelpful and extremely arrogant customer service.

I had booked a ticket for my uncle to come and perform my father's last rites with my credit card. The check in people at spice jet refused to let my uncle board his flight without showing the credit card!!!

When I tried to talk to the customer service people they refused to help and kept repeating that we should have read the terms and conditions...

I have a flight on 8th oct dxb - hyd, return flight on 18 oct hyd - dxb.
I want to reschedule my flying date on 28 oct dxb - hyd and return flight on 8th nov. Their is a flight on 28th oct dxb - hyd but there is no flight from hyd - dxb whole nov. That is spicejet mistake. Atleast in this case they have to give full refund for return flight. But they marauding my money. More then as regular cancellation fee with the name of flexi....

I have the flights on the below Date.
17th Sep 2016- From Delhi to srinagar
20th sep 2016- From srinagar to Jammu
22nd sep 2016- from jammu to Delhi

As there is curfew in the parts of jammu and kashmir so we wont be boarding the flight.

I mailed the same to Customer Care department but There is delay in the response and the response is not satisfactory.

I asked them to refund...

Dear Team,

Sorry for writing you late. I had some grievances which i would like to highlight below "

1. My confirmation pnr no is B8D39G booked on 29.07.2016.

2. Before booking my ticket i had a word with Customer Care, a concerned person told me that if we book though Spice Jet App we get 7% discount on base price compared to if we book through Spice Jet Website booking.

3. So...