SpiceJet Complaints & Reviews

I received a mail from your end on 03.04.15 that flight SG-215 (PNR-BYZWXQ) flying from Mumbai to Trivandrum on 10.04.15 has been rescheduled. I had booked this ticket on 9th September 14!! Based on your mail correspondence when I enquired with customer service I was informed that you have stopped operating Mumbai-Trivandrum route & that the flights operating on that route have been cancelled permanently. This is highly surprising...

I had booked a ticket from Vishakapatnam to Hyderabad, for 13th April 2015, scheduled for departure at 9 AM. The flight has since been rescheduled to depart at 6:45 PM. I had a connecting flight from Hyderabad to Mumbai at 6:15 PM by Jet Airways. With the reschedule of the Spicejet flight, I would not be able to take the connecting flight from Hyderabad. I have raised the issue with Spicejet, but they haven't given me a viable solution....

My name is Sunil Kumar. I booked a ticket from Makemytrip with booking ID - NF[protected] and with Spice Jet PNR number -Z3R4NY. On April 3, I got Email from Makemytrip saying that your booking has been confirmed for Spice Jet flight on April 5 at 19:35 PM. (see previous Email) Today, I called Spice Jet for enquirer about my ticket. They were saying that flight has been cancelled 1 week ago. They informed Makemytrip and sent an Email/SMS...

Dear friend, I was trying to book tickets from Delhi to Bangalore. on website http://www.spicejet.com/ I made payment using credit card, payment went through and booking failed. I was afraid to try again. There customer service is so bad, it is more than week they have not resolved. Bad parts there customer service asking questions like CVV/expiry date makes me feel the ethical issue as well with employee of spice jet. Why do they...

Myself Shivakumar Sudalaimuthu want to lodge a complaint on spicejet for cancelling the flight SG 401 without prior intimation to the passengers. This caused highly inconvenience with loss of energy and time. When we reach the airport expecting for our flight, the spicejet executive told us that the fight has been cancelled. We asked the spicejet executive 'why have you not informed earlier'. They said the SMS and E-mail has already been...

PNR - IEURVR TICKET BOOKED ON 07.09.2014 TRAVEL DATE - 21.05.2015 IN FEB 2015, I CAME TO FLIGHT CLOSED FOR LUCKNOW TO DELHI. I CONTACETED TO CUSTOMER CARE, THEY ADVISED ME TO CANCEL YOUR TICKET & THEY WILL REFUND FULL AMOUNT. TILL DATE I GOT ONLY RS.2912. HOWEVER I BOOKED FOR RS. 9512. DIFFRENCE AMOUNT OF RS. 6600/- IS NOT REFUNDED TILL DATE....

I booked two E tickets directly on spice jet.com for INDORE- -HYDERABAD--INDORE in Sept 2014 for travel on 2nd MAY 2015 by flight no SG 1053 and 1054.. The Air line has permanently cancelled the said flight and I want to cancel my ticket for getting refund. INDORE OFFICE of Spice jet airline has been closed. I want to know the process how can I get the refund of my ticket for flight permanently cancelled by spice jet on this sector. ASHOK...

I booked spicejet from bangalore to visakhapatnam ( round trip ). But the flight got cancelled. So I cancelled the flight to get my money back. Till now I didn't get my money back and the customer care numbers which they are providing below are not responding. [protected] [protected] Below are the details. PNR : A1WQFY, JEHDFR DOJ : 18-Mar-15 & 22-Mar-15 Please do the needful....

I have booked my flight ticket to board flight SG 422 for travelling from Hyderabad to Mumbai on 6th Aor 2015. On 31st Mar I got a message from the Customer care that my flight stands cancelled and I need to contact the Customer care to book another flight with the airliner. I have called the Customer care on 31st Mar and 1st Apr but there was no personnel to attend my calls. Hence, I had no option but to book my ticket with another airliner. After...

I m working at Indian naval ship.I take a journey from Delhi to Mumbai on 18 may 2014(SG 117).I lost my boarding pass after complete the journey.but the same is required for me for my claim the spent money on ticket.I contacted at spice jet office on santacruz airport Mumbai for the same.they suggested me to get the travel certificate through online services.i received a attachment of travel certificate by spice jet.but this is actually not...

I have booked ticket from Chennai to Madurai on Apr 03, 08:30 AM. I received a sms, saying that the flight is postponed to 04:30 PM, which is postponed by 8 hours. I have tried to customer care, but not able to reach. I have sent mail and I received a autoreply saying that " If your flight has been cancelled or rescheduled by 90 minutes or more please visit our website http://changes.spicejet.com, for alternate option or full refund." I have...

Pnr # T7QVGZ / P2EU4Y as we have booked flight tickets on 05/02/2015 thru online now yesterday we have received an email stating that the schedule flight is cancelled du to some bells hit reason. We have planned much advance and applied leave and all now how you people have rights to cancel my departure and asking me to take different departure date or take refund of money. What the hell is " sorry for the inconvenience caused" is this message...

I booked tickets from Delhi to Srinagar in September 2014 for travel in March 2015. The flight was scheduled to depart at 8:40 AM on March 29, I completed the web check-in on March 27 and had the seat numbers etc. issued to me. 12:09 PM on March 28 I recieved an sms that said that my flight is changed to SG160 to cater to summer schedules. I called the helpdesk and was told that the flight is full and that I do not have any flights available....

This is to inform you that I, PNR No.R3D7QY, had booked two round trip tickets from New Delhi to Sri Nagar on 30 March, 2015, following which I got an email from Spicejet in answer to my query on the status of the flight, saying the flights have been cancelled. Since then I have been trying to contact the Spice jet Customer Care but there is no response as result I am left in the lurch. I have no information on the alternatives to the cancelled...

I booked round-trip tickets for my travel to Coimbatore from Chennai (23rd of March to Coimbatore and 25th of March to Chennai). The only reason for booking those tickets, despite my friends warning me not to, was an offer that was in place on the day when I booked the tickets. As expected, I got an e-mail from Spicejet on the 15th of March stating that my flight to Coimbatore has been cancelled due to operational reasons. I booked a bus...

I had booked a Spicejet flight from Kochi to Hyderabad and back on the 11th of December. However, when I reached the airport on the 16th for my Kochi-Hyderabad flight, the flight was repeatedly delayed and eventually cancelled. Since my return journey was dependent on me going there, I asked for the return journey to be cancelled too. The guy at the airport counter took my ticket, wrote "full refund" and stamped the ticket. Turns out...

Hi, I have booked flight from Bengaluru to Jammu on 4th April 2015. My flight till delhi is shown on time, but the flight from Delhi to Jammu is cancelled. What does the airline expect the passengers to do, i am travelling with my kids. I cannot stay at Delhi, i have all my booking done at Jammu. Please provide me a alternative flight or arrange for my stay at Delhi and give us the booking on next days flight to Jammu. My PNR number...

Dear Support Team, This is really too much unfortunate to say that my ticket was cancelled on 16th Dec, 2014 by Spice jet without any prior intimation. The Spice Jet authority told us that the whole amount (no deduction will happen as the flight was cancelled by flight authority, not by the traveller) would be refunded within 10 working days. But 3 months has gone. The refund has not been credited still now. Kindly credit the amount. Do...

Hi, I am Raghunandan, What a pathetic customer care team you have. executive by name Shailendra Singh, Emp ID : 631214 supported me so badly and rudely. Customer calls with problem and customer support team does not have courtesy to transfer the call to their manager. Is this the customer service. I booked the ticket from Chennai to Bangalore on 23rd May 2015 for 4.10 flight. Transaction was successful money got debited from my...

PNR NO:- L46DVV My SG-487 BOM-CCU flight which was scheduled on[protected] at 0835 hrs was rescheduled to 1945 hours which is disastrous for my plans . I cannot go with the rescheduled flight and I want to change my booking to morning hours (Before 0900 hrs as i hace to reach CCU before 1200 noon anyhow) or else cancel my booking with SpiceJet. Your management is pathetic and your Customer Care is non-existent. I am facing harassment...