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SpiceJet Complaints & Reviews

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Last updated Apr 15, 2024
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SpiceJet reviews & complaints page 137

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R
rtamilselvan
from Mumbai, Maharashtra
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Mobile missing @ Spicejet counter

Address:Chennai, Tamil Nadu

DOJ :- 27-Feb-15 Name : R Tamil Selvan Flight No : SG 359 Seat : 4D From : Pune; To : Chennai Msg :- Mobile missing at Spicejet counter "Make : Samsung, Model : GT 7500" Informed to concern person, Spicejet staff confirm the same, but mobile not received. Pls do the needful....
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R
rajat jain
from Mumbai, Maharashtra
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unable to arrange alternative flight

Address:New Delhi, Delhi

Dear Sir, Long ago, On Sept 06, 2014, I booked a flight ticket through www.Goibibo.com vide their booking reference number NSGHCD4HX and spice jet PNR no. HCD4HX. My flight details are as below:- New Delhi to Aurangabad Date Flight Depart Arrival Airline PNR Ticket No [protected] Spicejet 171 09:55 DEL 11:50 IXU HCD4HX Aurangabad to New Delhi Date Flight Depart Arrival Airline PNR Ticket No [protected] Spicejet 142 18:00 IXU 20:00...
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S
suryap88
from Delhi, Delhi
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Cancelled Ticket amount not refunded

Address:Bangalore, Karnataka

I have booked ticket from delhi to bangalore for 4 passenger out of which one have to cancel itin next two days. I paid full amount 18000 using my card on may 4 for the ticket and cancelled one ticket on may 7 they informed amount rupees 2941 will be refunfed in 10 days. Customer care representative keep on telling amout will be refunded till 29 th may.Now they are telling it was in nutshett and it is been used for your original ticket...
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M
Manojmethwani
from Morbi, Gujarat
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I m ripped twice

Address:Ahmedabad, Gujarat

I had booked Dubai to Ahmedabad ticket through Spicejet. Journey date was 11th May, 2015. But due to some reasons I had to change the ticket. So I called Spicejet customer care and requested them to change the date to 13th June 2015. They said date change penalty + fare difference would amount to Rs 2608. I agreed to pay. They changed the date and asked me to log on Spicejet website to make the payment. I logged on the website and made the...
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J
Jejendran R
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Online ticket purchase

Hi, I have done online purchase of ticket from Dubai to Chennai and made transaction in AED, PNR K9P1VT also attached ticket charge in 874.20 AED But Transaction made in INR check below bank transaction, However Bank saying me they can't have any rights/option to change currency of transaction, How you done transaction with AED and ticket in AED and my bank transaction made by you is in INR I have deal with many airline if...
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K
KIRAN DHONGADE
from Mumbai, Maharashtra
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Lost luggage during travel from Mangalore

Address:Mumbai City, Maharashtra

I arrived at Mumbai from Mangalore by spicejet flight SG 444 on 25th May, 2015. I have handed over 3 bags to spicejet counter at Mangalore airport. However on arrival at Mumbai I have received only 2 bags. 1 orange color trolly bag (Tom & Jerry picture on the cover of the bag) found to be missing and could not be located by the Spicejet support staff at mumbai airport till date. We have immediately logged the complaint of missing bag on the...
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A
annesreekanth
from Bengaluru, Karnataka
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Flight got cancelled

Address:Bangalore, Karnataka

I Had booked the Flight ticket in spice jet 8 moths back 2 weeks back i got SMS stating that flight scheduled changed and i had called Spicejet call center changed to MAY 26 th 2015 at 7.50 AM flight . Am about start the airport and got the SMS from spice jet stating that flight got delayed by 1 hour and i had call center and they confirmed if i board this flight i will miss the connecting flight from mumabi to GOA ' I had booked the...
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My complain number is CR/348043. I booked a ticket from Bangkok to Mumbai by 17th of May on a 04th of June. I paid through international debit card. I got a mail that my transaction could not be completed and 12048rs will be auto-refund to my bank account within 3-4business days. I called to my bank and money was blocked. I called to Spicejet and gave them reference number of bank transaction as required. At 19th of May Spicejet company...
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Address:New Delhi, Delhi

I have had a horrible time with spice jet and I regret to have chosen the airline and this is my last booking with the airline .i had booked my ticket for 5th June 2015 with PNR T193VR in the name of Vishal Sood and Tripti Khaitan which I reds heddle for Next Day on 6th June 2015 6:20 am flight to my surprise I was asked to go to airport to deposit the fare difference and feed which I did I stay I noida I went all the way to T3 counter and...
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B
bala999
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refund

Address:Surat, Gujarat

Dear Sir we are waiting for your refund amount Rs 18244 more than 15 days.we mail to your costumer care center there is no proper replay. plz check the below details we booked a ticket on 11th may time 15.12 pm travailing from Mumbai to Dubai unfortunately money caddied to your account from our account but the ticket is not delivered to us. booking date -- 11/05/2015 our account number - [protected] bank - bank of baroda branch...
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N
neelanb
from Mumbai, Maharashtra
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Ticket fare deducted but ticket not booked

Address:East Singhbhum, Jharkhand

I booked a flight ticket online from Spicejet website on 21st May 2015 at around 9 pm for trip from Agartala to Kolkata on 21st Aug 2015. Flight timing was 5.40 pm from Agartala. Most probably flight number was SG 658. There were 3 passengers and their names are Niranjan Bhowmik DOB 4.10.1938, Sephali Bhowmik 01.07.1949, Shipra Nath DOB 28.05.1948. The ticket fare INR 7894 has been deducted from my account but the ticket has not been booked....
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S
smartaleck
from Ahmedabad, Gujarat
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Most unprofessional and ill managed and worst operated airlines

Address:Mumbai City, Maharashtra

Spice Jet without any prior intimation had pre poned the flight from Belgaum to Mumbai. when we reached the airport the airlines people informed that the flight had already departed. They then informed that they had informed us through a sms whereas no sms was received from us. when similar instance happened with other three people then spice jet offered a next day booking as an alternative. i had already got a forward journey booking...
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Dear Sir, I have booked a ticket with confirmation no:B1U4SL. Onward Journey was scheduled by 2:45 PM from MALE. I tried to change the flight /cancel the onward journey. I was not allowed to check the same when i check around 11 AM. If i could have allowed to do so, then I could have get back a part of the amount paid. But the site didnt allowed me to do so. I have called the customer care and has been put on hold for around 1 hr each and...
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Address:Chennai, Tamil Nadu

SpiceJet - Reference no: - CR/344594/2015 SBI Card ending 8875 transtion ID – 063757 dt 03.05.2015 I tried ticketing on 3rd May 2015 and Rs.17, 536/- was debited in my card account but the ticket was not processed in Spicejet. I raised a complaint & they confirm that the amount will be credited to my card account ending 8875 within 7 working day. till date no rfund has come & in customer care no one is picking the phone . Please...
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M
Mohit satija
from Lucknow, Uttar Pradesh
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Extra delayed flight

I and my colleague were supposed to travel on 20/0515 on SG140 but apparently was delayed by more than four hours it has started at 3:10 AM of 21/05/15 and they didn't offer any food and bedding/hotel/lounge access. My back and hips are paining like anything and to add on my whole day vl b waisted Mohit Satija [protected]...
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N
neermaha2
from Delhi, Delhi
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Unfair business practice

Address:Gurgaon, Haryana

I booked a ticket for my wife, son & mother inlaw who are returning back from Mangalore to Delhi on 18th June. While booking the tickets, due to oversight I put my mother inlaw family name same as ours. Which I realize after obtaining e ticket in less than 10 min of booking the ticket. I called spicejet call center immediately who advised me to write to their CRM which I did promptly, attaching her pan card as proof. They declined it...
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S
sunilseema
from Hyderabad, Telangana
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refund of money

Address:New Delhi, Delhi

I booked my air ticket on 18 May 2015 and maid payment through SBI net banking amount Rs 5059/- deducted throwh transaction no DSBI[protected]IGOAAVHWNO to[protected]. Rs 5059/- deducted from my SBI deolai account but pnr no not generated due to technical problem. I reported this matter to SpiceJet call centre and get CR/348247/2015. Please try to verify my complaint early and refund my amount to my bankers at the earliest....
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S
Siddharthabiswas
from Chennai, Tamil Nadu
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Ticket Fare deducted but ticket not issued

Address:Mumbai City, Maharashtra

Hi I booked a ticket for my father for a trip to Mumbai from Kolkata on 11th July, 2015. The ticket fare INR 3595 has been deducted from my account but the ticket has not been booked. Now the customer care lady is absolutely clueless about whether ticket has been booked or not. To get this information she needs 10 days time to let me know the status. This is not accepted. Either you refund my money now or confirm my booking right...
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R
Ram Rao a
from Hyderabad, Telangana
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PNR: S9WQ5D (Booking ID: NF2202251800520) cancellation ammount

Address:Hyderabad, Andhra Pradesh

I have cancelled the tickets because the flight is preponed by 45min. As per my schedule I cannot catch this flight. It is purely mistake of your company. And you have charged penalties as normal even though you know this is your mistake. Did you mentioned any where about the timings that it can vary by 120 min while booking the tickets and customer needs to be prepared for that. (Not after confirmation of the tickets) ? Do you think its...
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R
Reecha Saha
from Beawar, Rajasthan
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not being allowed to board the flight

Address:Kolkata, West Bengal

Not allowing me to board the spicejet flight. Dear sir/ madam My name is Reecha Saha. I had a flight in the morning from Kolkata to Bangalore it was shiduled at 7:25 am and arrival time is 9:55 am. The PNR no is QYDG4A. And the amount of the ticket is 2600(approximately). I reached inside the airport at 6:25 am and asked for boarding and on that time they informed me that the flight time had been preponed and became at 6:55 am. On that...
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