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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 138

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R
Reecha Saha
from Beawar, Rajasthan
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not being allowed to board the flight

Address:Kolkata, West Bengal

Not allowing me to board the spicejet flight. Dear sir/ madam My name is Reecha Saha. I had a flight in the morning from Kolkata to Bangalore it was shiduled at 7:25 am and arrival time is 9:55 am. The PNR no is QYDG4A. And the amount of the ticket is 2600(approximately). I reached inside the airport at 6:25 am and asked for boarding and on that time they informed me that the flight time had been preponed and became at 6:55 am. On that...
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Reecha Saha
from Beawar, Rajasthan
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not being allowed to board the flight

Not allowing me to board the spicejet flight. Dear sir/ madam My name is Reecha Saha. I had a flight in the morning from Kolkata to Bangalore it was shiduled at 7:25 am and arrival time is 9:55 am. The PNR no is QYDG4A. And the amount of the ticket is 2600(approximately). I reached inside the airport at 6:25 am and asked for boarding and on that time they informed me that the flight time had been preponed and became at 6:55 am. On that...
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BIKASH SARKAR
from Kolkata, West Bengal
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departure time schedule change from 6-05am to 9-55am

Address:Kolkata, West Bengal

I BOOKED A SPICEJET FLIGHT TICKET FROM MY IRCTC ACCOUNT FOR DATED 7TH JUNE 2015 MY PNR IS ACHP4U BUT NOW SPICEJET COMPANY SUDDENLY INFORM ME THAT THIER SUMMER TIME SCHEDULE CHANGE SO YOUR FLIGHT DEPARTURE TIME CHANGE NOW MY PLAN SCHEDULE WILL CHANGE BUT WHEN I BUY THIS TICKET THAT TIME THEY KNOW THIER SUMMER TIME SCHEDULE WILL BE CHANGE AFTER ALL NOW I FACE LOTS OF PROBLEM SO YOU WILL ANY HOW PLEASE ARRANGE MY TIME SCHEDULE SAME FOR YOUR...
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Address:Kolkata, West Bengal

E-Ticket Number related to the return flight booking from kolkata to kerala for the month of December, 2014 is provided below- From kolkata to kochi - QDETHH From kochi to kolkata - ABNYTK The flight got cancelled by spicejet airways due to non-operational reasons and that was communicated less than 24 hrs before the flight departure time, they did not even arrange for any alternate flight. Although I have received the flight booking...
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S
sumanchinese
from Chennai, Tamil Nadu
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Regarding Refunded

Address:Chennai, Tamil Nadu

Hi, Myself Sreeprasanna chowdhury from Chennai. I booked (6th march) a ticket (From ING Credit card )from Chennai to Kolkata on 19th of April. PNR is GEI77B. But I canceled the ticket in 8th or 9th of April and I re-book again on 11th from Chennai to Kolkata With PNR V4TJ6S. So, obviously I would get the refund money 4700 rs (as customer care said). Now the issue is when I called (11th and 12 of May) on Spicejet customer care, they...
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S
salex2007
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Ticket conformation and print

Dear sir, This is Alexander one of your passenger i booked my ticket on online from Bahrain ticket booking ID no is - NF[protected] Journey date is 26/05/2015 for two passenger coimbatore to Chennai for return journey, i received my booking id no only.i wish to know my ticket is conform or not if any issue pl inform me immediately otherwise i need to book my another ticket according to my plan to stay in India. my email [protected]@rediffmail.com...
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Address:Chennai, Tamil Nadu

booked ticket with Spicejet (Flight - SG 3278, PNR - A3GMHF) to travel from Visakhapatnam to Chennai on March 1, 2015. Flight is supposed to depart at night 21:50 but got postponed to next day morning 1:25 AM. As that time is inconvenient for me to start, i cancelled my ticket with the help of Spicejet Customer Care. I was informed that i will receive full refund within 30 days, But i didn't received refund till date. Kindly do the needful....
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V
venu88
from Mumbai, Maharashtra
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no refund for canceled ticket

Address:Bangalore, Karnataka

I've booked one of my friend ticket from Bangalore to Hubli.. (PNR- R15QHB). I've canceled it due to change of travel plan.. The spice jet people have told me that the refund will be done after 27th April 2015 but still haven't got any response from them and their customer care is so pathetic that no one picks the call.. Really worst service ever seen.. I demand u to refund the amount as early as possible.. Improve your services or you are...
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R
roopchand2015
from Rawatbhata, Rajasthan
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Cancellation of Flight due to operational reasons

Address:Kota, Rajasthan

My SpiceJet flight from Jaipur to Delhi on 03-May-2015 with PNR number SG2624 was cancelled due to operational reasons.I had asked for a refund and I was assured by one of the spicejet customer service agents that I will receive the refund immediately.It has been over 2 weeks and I have not yet received the refund money. I have been trying to reach out customer care executives but the service is really poor. Everytime i have been put on hold...
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A
ajith_kp
from Mumbai, Maharashtra
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Utter mismanagement by Spicejet for lady travellers

Address:Mumbai City, Maharashtra

Dear Sir, This is to inform you, that I was cheated by Spicejet. I had booked for 2 tickets in the month of September 2014, as per the discount scheme offered by the airline . Thus a ticket from Mumbai to Coimbatore on 02-May-2015 and return on 03-June 2015 was booked for my wife and daughter . (as per attachment ) On 23-April 2015, a vague email as well as sms was received from the airline. ( The mail is enclosed herewith under Annexure...
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D
dpkirti93
from Mumbai, Maharashtra
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refund not received from spicejet

Address:South Andaman, Andaman and Nicobar Islands

Dear Team, This is dhirendra pratap Singh and I had booked my ticket on 12 feb 2015 for journey date- 3rd may 15 From kolkata to portblair, The same flight was cancelled online by me due to change in my journey, I have call spice jet costumer care no thousand times for refund of my payment but no body can pickup and answered the call ones. Still i did not get my payment.From cancelled flight date it is 1 months passed. My PNR No-VD5EMK Date...
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C
cantysp
from Kolkata, West Bengal
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tickets booked or not ???

What a service of spicejet, mind blowing.. Really it will BLOW your mind as mine... On 3rd may 2015 i booked 4 tickets on spicejet offer. Money has been deducted but i dint get any mail / message / call.. nothing.. I dont know tickets are booked or not.. Should i book from any other airlines dont know.. When wrote mail to custome care of spicejet i only get system generated auto response... When trying to call only listen spice promo.. No...
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R
Rajeshamit
from Pune, Maharashtra
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Refund not received from Spice Jet

Address:Pune, Maharashtra

Dear Team, This is Amit Raj/Rajesh Singh and We had booked our ticket on 23 rd may2014 for journey date- 25th Nov14 From Mumbai to Varanasi, The same flight was cancelled by Spice jet services due to their internal reason, I have visited so many times for refund of my payment but always i have come back with false assurance that I will get my money within 15 Days, Still i did not get my payment.From cancelled flight date it is 5 months...
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L
lovina talwar
from Thiruvananthapuram, Kerala
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Customer Service and payment

Address:Bangalore, Karnataka

Hi, I had made a booking on the 18th April 2015, my PNR no. A2ZEXL. I called up the customer service on 25th April to change my booking. On the first aspect, the lady took 30mins to pull the changes, and by then the fares increased. Mahesh, the person whom I was talking to, said that as I have paid the seat fee, I can get the same seat, if it is available, and I do not have to pay again for it. I asked him the difference, & the amount...
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S
sibidas
from Bengaluru, Karnataka
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Flight got rescheduled. caused great inconvenience

Address:Bangalore, Karnataka

I booked a flight in spicejet (connection) from bagdogra to chennai via kolkata. one day before the journey, i got call from spicejet telling that my flight got rescheduled and via Delhi. I was supposed to reach chennai by 6:30 PM and because of irresponsible Spicejet Company, I will now reach chennai only by 11:30 PM which caused a great inconvenience. Spicejet is a company and full of crap. Never book spicejet flights even if you have...
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P
pritidhol
from Mumbai, Maharashtra
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Bad service ever

Address:Bangalore, Karnataka

My flight was scheduled to depart at 8:05 PM. It got rescheduled to 10:10PM. Then again on the day of the flight it got rescheduled to 10:40PM. Being a girl, just tell me one thing i have to travel after that how will i travel now?? You people provide me the transport with safety? My parents have to travel to pick me up. They will come at 2:00 AM? Are you people mad or what? Bad service i ever got from any airlines. I will never book this...
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Address:North Goa, Goa

We had a flight from Goa to Mumbai at 13h45, and a flight from Mumbai to Switzerland at 5am. When we reach the airport to check in spicejet had change the flight to one hour earlier 12h45 and did not inform us. We lost the plain to mumbai. We had no train, No bus, and no more flights. The only option was take a taxi to reach Mumbai on time to the next flight. We paid arround 17000 rupees taxi to Mumbai, had a 12 hours driving, and we still...
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J
J Kashyap
from Hyderabad, Telangana
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Flight cancelled but not informed

Address:Hyderabad, Andhra Pradesh

I have had a bad experience with SpiceJet from the beginning. Sure, they have the reputation of arriving on time but they are also notorious for cancelling and changing flight timings without notice. I had to travel from Hyderabad to Guwahati on the 2nd of May, and the flight was via Delhi. I had also received a text message which said that the flight was postponed. No surprises there, keeps happening to me all the time. What they didn't...
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Address:Amritsar, Punjab

Hello, I would like to register a complaint on SpiceJet airways for listing their airline service online which was not operating since Dec 2014. I booked a spice jet ticket(RS 1799) from Amritsar to Delhi on 24th Feb 2015 for my travel on 29th March 2015 for 0930 service - SG2512. I reached the airport only to be told by Airport staff that the Spicejet airways 0930 service was no longer in operating past 3 months. So when I called...
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Address:Bangalore, Karnataka

Flight preponed to 4.20 from 6.20 and Spicejet kept repeating that they send me SMS. I fly every week and woudl expect a professional airline to call and confirm and offer alternatives. I missed the flight as I reached at 5.10. Spicejet does not seem to care. They have had ad hoc changes for every flight. I have unfortunately bought tickets for every week. I would like to know if others have the same frustration....
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