SpiceJet Complaints & Reviews

Dear Team, this is to inform you that i booked a ticket for Ms. sukti Priyadarshini, from Visakhapatnam to Hyderabad on 20th April'2015 on travel date 24-April-15, however we got the confirmation on 22 april'15 at 12.21 am with PNR G3EBGV. I want to register a compliant against this booking as actuallythe booking was done online for 24-4-15 however ticket got booked for 25-4-15. We request you to kindly look into the matter ASAP and...

Hi Team, I had a flight delay and received a message on my phone number as below: "We regret the delay of your flight. As a gesture of our commitment to an On-Time service and inconvenience caused a voucher of Rs. 1000.00 has been sent to your email id. Thank You" But I have not received the email with voucher details yet. Could you please suggest how shall I proceed to receive the same. Thanks in advance!...

I am Snehashis Chakravarty from Meerut. I booked the flight SG-255 for travelling from Delhi to Kolkata, date and time of journey being 26'th april, 2015, 5:55pm against my name. The amount got deducted from my account. But there was no booking done in the flight. I tried calling up the customer care as being flashed in the website, but there was no real response. Neither any acknowledgement was sent regarding the refund amount....

I have book flight for 5-May-2015 from Delhi to Srinagar. My departure time is 10:20 AM but suddenly after two months of booking they have changed departure time from 10:20 AM to 2:15 PM. This is completely shocking for me. Now I reached Srinagar by late evening. So I want to pre pone my flight instead of postpone. Also I want mail confirmation of any flight change they are just sending SMS on mobile. Regards Neeraj Pandey Mb: [protected]...

I had booked a flight from chennai to kolkata for 11th may 2015 with PNR EB62RN.the flight was at 6 am and reaching kolkata at 8.30 am after which i was to catch a connecting train at 2 o clock.but now spicejet says that that the flight has been resheduled and it will leave chennai at 9.55 am and reach kolkata at 12.30 p.m, due to this i will not be able to catch my connecting train.this is highy irresponsible on the part of the airline because...

On 16\04\2015 my mother in law was traveling alone from ahmedabad to hyderabad, she was carrying 2 pieces of luggage, totalling 21kgs, 6 kg cabin luggage, 15 kg luggage, at the check in they weighed them together and put the total weight in the luggage and charged Rs 1500 extra. where as the cabin luggage was carried in the cabin itself. When she landed in hyderabad, I complained at the Spicejet counter, the person at the counter said that...

Dear Sir/Madam, Reference: PNR-R7NJ8J I am writing to you in connection with the above flight which I was booked onto from 2nd May 2015 to 7th May 2015. The copy of the tickets is attached herewith. As per the text message sent to me, I understand that my round-trip flights have been rescheduled due to the introduction of your new summer schedule. This is the most inconsiderate reason that I expect from a brand like SpiceJet. Due...

I had booked a flight with SPice jet on 5th April.They sent a message saying the flight has been RESCHEDULED. however 2 days before the flight when i saw the status it said its CANCELLED. When i called the customer service there was no provision made to provide an alternative and they bluntly stated that they cannot arrange for any flight on that day. HORRIBLE HORRIBLE SERVICE SPICEJET.Please consider this complaint and provide fair...

I called them to cancel my ticket. They initiated the request and they will deduct 1500 as cancellation fee. And said that they are proceeding the refund request. But I did not receive any refund. And now they are saying that no refund will be paid because the ticket was booked under student discount of 200. Rupali was the representative who talked to us from Spicejet. She did not tell me that....

Dear Sir / Madam, On 18/03/2015, I had cancelled my international travel ticket from Ahmedabad to Dubai ( Travelling date : 20/03/2015) through your customer care numbers. I had booked this ticket through Makemytrip.com. I got verbal confirmation on 18/03/2015 about my cancelled ticket at your customer care numbers. But, till the time i didn't received my ticket refund amount. What is the problem ?? since 20/03/2015 i continuously...

Booked ticket on 26.11.14 for Chennai to Coimbatore on 17.12.2014 SG 3031 flight from early morning from Chennai to Coimbatore. Ticket Reference Z97GY3. Ticket booked in the name of GURUNATHAN GOPAL. Flight cancelled on that date. Tried in your customer care cell nos.[protected] and [protected] and not after some checking they said connect to assitance but nobody has come. Please refund the amount immediately. with regards GURUNATHAN...

Hi, My parents Name : Mr Joy George & Mrs Susan Joy were booked on the flight light No : Spice Jet SG - 3261, Departs: Chennai on Sunday 12/04/15 at 07:50 Hrs and Arrives: Kochi on Sunday 12/04/15 at 09:10 Hrs. This perticular flight was "PREPONE" without any prior notice . My parents or I never receive any phone call or email regarding it. When we reached for the boarding the flight at 6.45 am it had already left . The Spice jet...

Hi, Today i Booked two tickets from Goa to Delhi at 2325 hrs mistakenly due to human error i selected wrong date for one of them as it was suppose to be for 27th May however i booked one of them for 28th may. I called up Make my trip asking them to make the changes they advised me to contact me spice jet saying that they can do the same without any Fee as this just an human error. When i called Spice jet i spoke to Mr. Vishal Sharma and...

I received a text message informing me that spicejet has introduced a new summer schedule and hence asked me to rebook an alternate flight by connecting to their customer care number mentioned in the text message but they did not connect me to any of their customer care agent upon calling. Please take some immediate action i.e please refund my amount immediately so that I can book an alternate flight....

I am here for asking my refund of Chennai flight Spice Jet SG - 271 Chennai on Thursday 25/12/14 at 10:25 Hrs Arrives: Mumbai on Thursday 25/12/14 at 12:30 Hrs, The PNR was SG-F7SC9G which got cancelled because of your issues. Total Fare was Total Fare : INR 31140 Passenger Name(s) 1. Shukla / Sanjay Mr (ADT) 2. Shukla / Anju Ms (ADT) 3. Shukla / Safalta Miss (CHD) DOB-17Nov04 4. Shukla / Samvriddhi Miss (CHD) DOB-09Jan08 Thanks Dr...

I have an small issue with Kalanidhi Maran Spice jet Airlines.I am writing from two months but not got any proper solution. Can any body give me CEO or CMD contact details or email ID to write them directly. My contact no [protected] Mumbai....

I booked two tickets on Sept 1, 2014 for chandigarh to srinagar and srinagar to chandigarh for the month of March, 2015.But in jan, 2015 i got a message from spicejet that your ticket has been cancel due to operational reason and you will get your full refund. I continuously mailing them to give me the refund but they are not refunding the amount.what should i do?...

i booked 06 ticket from Dehli to Banglore on dated 09/04/2015 for dated 06/05/2015 against confirmation no (PNR)H11YYB and reference No[protected].The amount Of rs.44, 004 has been debited to a/c no[protected] from our a/c no [protected] by SBI net Banking against transaction no CSBI[protected]. But booking status still showing hold status or cancelled status. i requested you, to confirm our booking or return my deducted amount Rs.44004...

Confirmation Number (PNR): R2GW2Y Flight No: SG3243 (Chennai to Kochi) - Date 23 March 2015 Flight No: SG3264 (Kochi to Chennai) - Date 26 March 2015 Name : Mr. Crowther Robin Address : No: 40, G.S.T Road, St. Thomas Mount, Chennai - 600 016 ph: +[protected] email: [protected]@gmail.com NOTE: Both the flights were cancelled and I was assured full refund of the fare. But so far the amount has not been credited in my account....

I am writing this complaint and am expecting to be taken extremely seriously regarding the issue at hand. I had booked my flight from Chennai to Mumbai for the 5th of April, 2015 on the 19th of February, 2015. A day before the flight back when we were travelling through South India, I received a call of from the spice jet Customer care casually "informing" me that my flight was cancelled. Their solution was to either get a full...