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SpiceJet Complaints & Reviews

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Last updated May 27, 2024
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SpiceJet reviews & complaints page 146

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S
saurav.0777
from Delhi, Delhi
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They are not refunding the money

Address:Chennai, Tamil Nadu

Hi My PNR no was X5E9HS and my travel date was 24 december 2014. Spice jet cancelled my flight from delhi to lucknow on 14 december due to operational issue. now it is more than a month they still not given the refund. Kindly help. Regards Saurabh [protected]...
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N
Naveen Kanna
from Pune, Maharashtra
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Flight delay

Address:Mumbai City, Maharashtra

Dear Sir, My PNR is U3KCKI Spicejet flight from Mumbai TO Chennai.. My actual flight while booking is Jan 13 2015 at 8.30pm. Few months before they rescheduled at 10.30pm on same day. On jan 13 afternoon they again rescheduled to 11.50pm. While checking in at 10.30pm, they again rescheduled to Jan 14 2015 at 12.50am. At 11.30pm, they again rescheduled to Jan 14 2015 at 01.50am. We all Passengers are starving without any idea and no proper...
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R
Rk Ajwani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spicejet Airline

Address:Mumbai City, Maharashtra

Dear Sir/Madam, I normally don’t get too irritated regarding moderately delayed flights. However, the hassle I experienced was just unacceptable. I have booked a ticket of SpiceJet Flight against PNR No UDLJWX of dated 13.09.14 from Delhi to Mumbai timing at 18:55 Pm, however to my sudden shock i got a SMS from the airline on the same day at 3.00PM on a very short notice stating the flight has been delayed due to Operation reasons...
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gaganinblr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not booked but amount deducted from my account

Address:Bangalore, Karnataka

I was booking ticket on 11 Jan 2015 from spicejet.com from Bangalore to New Delhi for the travel on 9th Feb 2015. While doing that the amount got deducted from my citibank account, but while returning back to the spicejet site, there was some error on the portal. As a result the ticket was not booked. I got the message from my bank (sms and email) regarding the amount deduction (Rs 5405) but I didn't get any confirmation regarding the spicejet...
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R
Rahul Hinduja
from Bengaluru, Karnataka
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No refund for the cancelled ticket

Address:Bangalore, Karnataka

I want to bring in notice that my flight from Bangalore to Jabalpur via Mumbai was partially cancelled by Spicejet and I was asked either to reschedule or opt for full refund. I called to customer care and cancelled the full flight. As per the spice jet customer representative I was supposed to get my money refunded to account within 3 days. Its been more than 10 days but no refund has been made, When enquired with customer care, they...
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S
Sumit Bawa
from Bengaluru, Karnataka
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Disgusted with SPICE-JET Service

Address:Bangalore, Karnataka

I'd like to express my disappointment with Spice jet poor service, I've booked flight with PNR D615HM which has been cancelled many times. I get the last minute notice & I've been asked to take refund which is of no good use. It will cost me double to book tickets with any airlines now. They won't address this issue at all, I'm being suggested to wait at Delhi airport for 24 hours before I can catch next connection since the flight booked...
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Shreenivas Basker
from Pune, Maharashtra
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ticket not booked but charged money from my account

Address:Chennai, Tamil Nadu

I am shreenivas baskar and i tried to book a ticket from chennai to pune on 3rd of january 2015 at 22:40PM. You debited money from ma account but didn't give a ticket. Transaction ID-BSCB[protected] Spice jet report case no-335560 Amount debited for unsuccessful ticket-4, 994 rupees. I need my money back as soon as possible....
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Yeswanth Dasari Muni
from Pune, Maharashtra
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Amount Not Refunded for Cancelled flight Dated Dec 24th having PNR S7ZP4Z

Address:New Delhi, Delhi

My flight travelling from Delhi to Bangalore was cancelled on Dec 24th and till date i haven't received my REFUND. I called customer care lot of times but no one is replying back and when i contacted directly Spicejet office in Delhi airport, they said that it will be done but No concrete information. It has been 15 days since my flight got cancelled and spice jet told that full REFUND will be given back in days. What's happening? Could...
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K
kunalwali
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service i have experienced in my life span.

Address:Bangalore, Karnataka

I have booked ticket by Spice Jet SG 224 for 18/01/2015 to and fro from Bengaluru to Jammu with PNR P37ETY. Unfortunately the flight was cancelled and I have requested for cancellation of tickets and refund of amount. I have contacted customer care for cancellation of tickets, so many time times but no one picked the call and you can imagine how pore is the spice jet services only and then i got a call about cancellation it was assured by...
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J
John Rozario
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation amount not refunded

Reference: CR/329725/2014 PNR:- SCTNVK Dear Sir/Madam, This John Rozario ([protected]). I have booked my SpiceJet air ticket through yatra.com on 16 of may 2014 and i have canceled 3 tickets on 20 of july 2014 through the phone (SpiceJet customer care) around 11.AM to 2 PM. But SpiceJet customer care people said, there is no option to cancel for three tickets, only two tickets can able to cancel. I asked them to cancel two tickets...
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J
Jolene
from Ernakulam, Kerala
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No Refund yet

Address:Mumbai City, Maharashtra

I had a ticket booked on 15th Dec, 2014 on SpiceJet from Mumbai-Trivandrum. I cancelled the ticket but refund still not in process. No response from customer care. Here are my ticket details: ( Mumbai - Thiruvananthapuram) Booking No.NSGG44BPF......
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S
s v ramesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-refund of cancellation amount

Address:Khordha, Odisha

I have booked ticket by Spice Jet SG 224 for 20th September 2014 from Visakhapatnam to Bengaluru vide PNR G6IDPM. Unfortunately the flight was cancelled and I have requested for cancellation of tickets and refund of amount. I have contacted customer care on 15.12.2014 for cancellation of tickets and it was assured by your staff that within next seven to ten working days amount will be refunded. But so far no amount was received by me. Please...
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L
lalithaprakash
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket amount not refunded till eventhough spicejet claims refunded on 3rd january 2015

PNR no C94YGD 3 passengers sg 110 14th dec 2014. The flt was preponed more than 90 minutes before schedule. So we had applied for refund of the entire ticket amount. They confirmed it on the telephone. But till date i have not received the credit in my account through which i had paid them by internet. On enquiry i was told that they have refunded the amount on 3rd Jan 2015. But it is not credited in my account. I know it does not take...
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K
kirtti17
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of Spicejet 217 flight few days prior to flying

Address:Pune, Maharashtra

Our flight Spicejet 217(PNR MD8JFH) travelling from Lucknow to Pune, Date of Travelling:[protected] got cancelled few days prior to flying. Today morning I got the call from their company to inform the same. They have said to refund the fare amount but for me refund is not a solution as I am not able to book any return flights now because of high prices. I am feeling very ridiculous about this whole thing and when wanted to reach out their...
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Seethamshetty Srujan Kumar
from Pune, Maharashtra
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Refund pending

Address:Hyderabad, Andhra Pradesh

I have booked a Spicejet flight from Hyderabad to Surat and back on the 6th and 8th December, 2014. PNR No. T23E4L. The flight had been cancelled. The customer care executive assured that i will received a refund within 7 working days. It has been more than 40 days since the cancellation and no refunds have been credit into my account....
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SmrutiPriya
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not yet processed

Address:Pune, Maharashtra

I have booked a ticket with PNR- V4TGHF and cancelled the onward trip from Pune to Chennai as the flight got delayed by more than 4 hours. I have not yet received the refund amount and its been one month. I have tried calling many number times and they are not even responding to my calls and whenever they are receiving the calls they are trying to postpone the refund. Please refund it asap as I am being charged interest for that amount as...
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On 2nd January 2014 I travelled on spice jet SG109 from Mumbai to Mangalore. It was the worst experience in Flight for first time. The passengers were not fed any meal and did not even give a water to drink. I did not expect this from spice jet....
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P
pranavat54
from Bengaluru, Karnataka
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Spice Jet Airlines - No Refund and Cancellation Issue

Address:New Delhi, Delhi

I had a ticket booked on 30th Dec, 2014 on SpiceJet from Delhi - Mumbai and Mumbai-Delhi. The flight got cancelled from the airlines but refund still not in process. No response from customer care. Here are my ticket details: (Delhi - Mumbai) - Booking ID : BET[protected] - PNR No - KBL15K Flight No. 109 (Mumbai - Delhi) - Booking ID : BET[protected] - PNR No - KBL15K Flight No. 120 Total Fare : 11246.00...
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nidhimehta
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund even after ticket cancellation

Address:Mumbai City, Maharashtra

I had a ticket booked on 16th Dec, 2014 on SpiceJet from Mumbai to Goa. The flight got cancelled but refund still not in process. No response from customer care. Here are my ticket details: Booking ID : NF[protected] Flight No. SG 248 Amount : 4189 E-Ticket: C3UD3C...
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Net Computer
from Guwahati, Assam
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query about my refund payment as spicejet has been cancelled

Address:Kamrup Metropolitan, Assam

Cancellation without refund from Spicejet Airlines My spicejet flight schedued on 17th Dec, 2014 (Guwahati to Chennai, SG-322, PNR :R98MMG) has been cancelled by spicejet citing operational issues. Booked through Make my trip (booking id:NF[protected] Customer care numbers were not reachable[protected],[protected] though tried for long duration and was waste of time and money. I received text message informing about cancellation...
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