SpiceJet Complaints & Reviews

I have booked flight from Hyderabad to Vishakhapatnam (both ways) for travel on 14 and 15 of December 2014 with PNR-A8UVFD. Due to Supreme Court order SpiceJet cancelled our booking. We have received below communication from Spice jet: “Dear SpiceJet customer (PNR-A8UVFD): Your flight … has been cancelled due to operational reasons. We regret the inconvenience caused. Please call [protected] / [protected] to be re-booked on an...

Dear Sirs,

I am herewith forwarding the complaint regarding the refund of SpiceJet cancellation amount which has not yet been received as it. I have also written to the Directorate General of Civil Aviation, copy of which is attached herewith.

Looking forward to having this complaint redressed at the earliest.

With best wishes,

jaffer


[protected] Forwarded...

We had booked three tickets to travel from vishakhapatnam to Bangalore in flight no:SG224 dated 04 Dec 14 (PNR No- P5TWVC ) we were told that the flight has been cancelled due to some operational issue. we were trying to react the customer care n the following numbers+91-[protected]/ +91-[protected].but there is no response till date. Please help us in this regard. Thanks and Regards, Srinivasan S +91- [protected]....

Dear Sir, With PNR No. BYH7WA, I have purchased Mumbai-Kolkata return tickets with onward journey on 27th Dec.2014. However I have received SMS & email that my onward flight has been cancelled & advised to contact Customer care. However, innumerable attempts to contact customer care have failed as the number is not reachable. I have send mail asking full refund. However no reply. Kindly do needful so that I can get my full refund. rgds,...

I booked a ticket from Srinagar to Pune for the date 03 Jan 2015 of Rs 17961/-. Passengers details are as under :- Mrs Pranita Kole Miss Bhavana Kole Miss Aaastha Kole The above given amount has been deducted from my account but I did not get Spicejet Ticket PNR. Please resolve the same and inform me on these contacts :- Mail : [protected]@gmail.com Mob : [protected]....

Wish to refer various complaints registered online as well as thru' mail. 1. It's unfortunate to place on record that absolutely there is NO RESPONSE from customer relationship(?) dept., for the mail which has been sent. You are hereby advised to instruct the concerned to refund the full amount. 2. Wish to place it on record that none of your customer care numbers viz.,[protected] &[protected] are reachable & as...

Due to the ongoing problems and to that effect we have recieved a SMS regarding cancellation of flights, we had cancelled PNR VCDGXN, reference number[protected]. But till date, 09th December, 2014, we had not recieved the deducted amount. Also, it seems that we should get the full amount since it is the esteemed organisation problems that has forced us to cancel tickets. Maybe they can also arrange for alternative flights for the...

I have booked my flight on Friday 12-Dec-2014, my PNR is-D81C5T, flight no is-SG308, My flight was booked on 7:20 P.M from Chennai to Delhi after that I have scheduled connecting train from Delhi railway station but due to reschedule time by spice jet it will be 7:20 pm to 10:10PM I will miss my connecting train. I am keep on trying to contact their customer care they are not picking my call & no answer. So due to this inconvenience,...

Our Delhi to Guwahati and return flights were booked almost 4 months in advance for November '14. I wanted to make sure that I get the best rates by booking well in advance. Our flight to Guwahati was re-scheduled twice and then was cancelled. No email was sent regarding cancellation=[] \. I took the e-ticket print from their website on the day of travel (it too did not mention about the flight status). When I reached the airport I was...

This refers to my Delhi - Dubai flight which became the beginning of a terrible experience with Spice jet.

After landing at Dubai when i received my baggage, my Samsonite bag was badly damaged, handle and zippers were broken and bag was badly torn out from the sides.

I approached the baggage counter at the airport and wasted an hour for completing formalities to lodge a complaint (refer slip attached ) and i...

My name is Sumit Nandi. I booked three ticket in SG 613 from Delhi to Kolkata on 11/12/2014 (departure time 5.25 pm) but flight was cancelled due to some unknown reasons.PNR of ticket was JCJ1KX. After several trying to call customer care, no response has been obtained. May I know the rescheduled status of your flight from Delhi to kolkata? on that day? Kindly let me know. My phone no. is [protected] and mail id is [protected]@gmail.com. I...

Hi I have a to and fro Chennai Tuticorin Chennai for a couple. But on three different PNRs. PNR 1. UDQY8U 2. MEM2GR 3. T2UFTL I am forced to cancel all 3 PNRs as one of the flight time has changed by 3 hours i.e PNR : UDQY8U. I HAVE NOT BEEN INFORMED ABOUT THE CHANGE IN THIS FLIGHT TIME. YOU CALL AND EMAIL FOR USELESS PROMO BUT DONT INFORM ME ABOUT IMPORTANT CHANGE. And your customer care reply has been I cannot get full...

Dear Team, I have cancelled (PNR V115MR) this book and still not received my refund. How many months it will take to refund? All complaints website review showing a lots of Spice-jet refund complaints. Is it true spice-jet not refund customer money on time & normally cancel flights without information. Even I have same experience with your call centre numbers +[protected]/ +[protected]. I had called so many times but no one...

A week ago, I had booked flight ticket from Bangalore to Mangalore for my journey on 11th Dec 2014. And today I recieve a message that it has been cancelled. And added to it, the customer care people are not picking my call. If you think you can fool your customers this way, Its not really going to work out!...

I booked a flight from Guwahati to Chandigarh dated 14th Dec'14. Today I got the message the flight is cancelled due to opeartional reasons. Is this the way to handle the customers in such irrelevant manner. Don't you have any feelings how much inconvenience you have caused to your customer. I want my money back by tomorrow if you cant arrange for me I have to arrange myself something and if you dont refund the money then serious issue...

I understand that Mumbai Coimbatore flight on 10th dec 2014 and return on 14th Dec 2014 has been cancelled. I had booked tickets for my 5 family members and my 1 year old kid almost 2 months prior, so that i get the benefit of early bookings. I had paid Rs. 45, 000. I am very disappointed with the service of spicejet airlines. I m given no other option except to take a flight which takes 5 hours to reach Coimbatore on 10th. And on return...

PLEASE RESCHEDULE MY FLIGHT ASAP I DON'T WANT MONEY REFUND because I can not afford booking another flight for the same day, Prices are 3-4 times increased now and can not take the overhead of finding a convenient flight again. I trusted Spicejet and booked the flight (PNR-U7NY4J (flight SG 917) date of travel-15 dec 2014 .) they are awesome on breaking the trust of their valuable customers. It is hard to understand why these two numbers...

I was trying book a flight from CBE - HYD for Dec 9th yesterday and during the first attempt while paying via netbanking, the booking did not complete on the payment submission, as it threw an error on screen and screen showed error page. But the amount got debited from my bank account. I spoke to bank and was told that the spice jet debited the account even though the booking got cancelled on last page. ASCB[protected] is transaction reference...

I was to fly on spicejet and they simply delayed 3 and half hours from its departure time which was making me miss out an important part of my trip. I mailed all the authorities for another timing but they just don't respond!! They have all sorts of numbers on their website but you won't get to their customer care representative ever!! And guess what, their numbers are not even toll free!! I don't even know how many bucks have I wasted waiting...

I have a confirm air ticket through SpiceJet (PNR Number-A1344Y, Date -6.12.14). but today I received a email by spicejet official regarding the cancellation of this booking due to their operation failure on that day. Now, this is not possible to book any flight for me on such a short period since this month booking is very busy for this sector. and also note that, this flight booked on 01.07.14, so, in short period how we can arrange for...