Claimed

SpiceJet Complaints & Reviews

1
Last updated May 2, 2024
Complaints 3431
Resolved
410
Unresolved
3021
Quick Links
Statistics
Share
Contacts

File a complaint to SpiceJet

Having problems with SpiceJet?

File a complaint and get it resolved by SpiceJet customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
SpiceJet
Customer Service Contacts

SpiceJet Phone Numbers

Phone
+91 965 400 3333
307
224
+91 987 180 3333
108
154

SpiceJet Website

SpiceJet Head Office Address

Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar
Chennai
Chennai District
Tamil Nadu
India
600028

SpiceJet reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pratyashasahu
Jul 12, 2022
Report
Copy

Flight rescheduled

My flight was scheduled on 12th july 2022 from delhi to jharsuguda. I had some urgent business in jharsuguda but the flight was cancelled in the end moment and rescheduled to the next day. While booking if it is showing available and while payment as well it is showing available then how can spicejet cancel the flight. I donot have accomodation in delhi as well. Very disappointed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tlk2naveen
from Kanpur, Uttar Pradesh
Jul 11, 2022
Report
Copy

Refund on Fail transaction

Dear spice jet

I tried to book ticket from Mumbai to Kanpur on 11 May 22 and another one on 4th June 21 and had failed transactions on both. Kindly look in to to and refund the amount.

REFRENCE ID - K85HTI and N9PCMS

I have tried to contact spice jet many a times but very poor response. An auto link was forwarded to me but that link is not working. I am attaching the transaction slip from UPI ID...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakesh irugu
Jul 11, 2022
Report
Copy

Lost 1 lakh Above

We booked tickets to shiridi and we r on time to airport also they rejected our tickets 10 members as they r saying 2 mins late...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankaj2244
from Raigarh, Chhattisgarh
Jul 10, 2022
Report
Copy

Bag damaged due to mishandling

Address:JG36, Jindalgarh, JSPL, Raigarh.CG 496001

To Customer Relations

Further to my email dated 8th July, I am attaching the relevant photos and also the bill for the new luggage for your reference and action.

I am disappointed you have failed to show appropriate care and concern to rectify the damage caused to me. In a most heartless manner, Spice Jet hides behind a non existent policy disclaimer.

My new baggage was torn by negligence and...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
somesh6034
Jul 8, 2022
Report
Copy

For rescheduling

My PNR YGSKJN. From spice jet this flight resechedule on 15th july thats why i will not attand my important meeting on 14th july. Customer care not respond my phone. This journey is totally waste...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhagawati Manukonda
Jul 7, 2022
Report
Copy

Refund for L8K3GF

Hi There,

Our refund is pending from May 24th. I have called customer support and also sent an email. They said it will be processed in 10 days but still no progress. Request you to look into this.

PNR L8K3GF
Bhagawati Manukonda
Surya Venkata Sita Boddula
Lavith Manukonda
Kushal Manukonda

Thanks,
Bhagawaty...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mdfahmed
from Delhi, Delhi
Jul 6, 2022
Report
Copy

Illegitimate deduction against ticket cancellation.

Address:Bhubaneswar

I had booked a ticket for my travel from Dhaka to Kolkata by SG 77 on 30.06.2022 with a scheduled departure time of 13.35 Hrs (BST) and arrival time of 13.55 Hrs (IST). I have been informed through SMS on 30.06.2022 @ 2.43 Hrs. that the flight is rescheduled to 15.55 Hrs. instead of 13.35 Hrs. Again at 3.56 Hrs. I have received another SMS that the revised time is 16.55 Hrs. instead of the previous revised time of 15.55 Hrs. One more message...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Veegrip Belts Private Limited
from Madurai, Tamil Nadu
Jul 6, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
Report
Copy

Refund for preponed Flight

Address:Madurai

Flight sg 2970 / sg 724 from jaipur to patna has been preponed on 05 07 2022. as such passengers against PNR OIJ4VH could nor board on this flight. as such kindly refund the full amount since the flight has been preponed more than 60 Minutes....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Minesh1979in
from Bharuch, Gujarat
Jul 6, 2022
Report
Copy

Refund Still not Deposited

Address:Bharuch

My self Mineshkumar Arvindbhai Patel
My booked Ticked Details are

Muscat to Ahmedabad (08.07.2022) & Ahmedabad To Muscat(16.07.2022)
PNR: HH6I5H/SG
Booking Ref. No: 31160621
Booked on: Mon, Jun. 06, 2022 20:43 Hrs
Status: Confirmed

This flights are canceled by SPICE JET, As committed by spice jet for Refund in 21 days, but still no response from them.

Please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sivaramakrishnan N
Jul 5, 2022
Report
Copy

Non receipt of refund for my 2 PNR3s cancelled by Spicejet

Address:Spicejet Ltd., 321, Customercare unit, Udyog Vihar, Phase IV, Gurgaon-122016, website: spicejet.com, [email protected]

MY PNR #s Q61DUB and TY3FHS: My registered mobile # [protected]; email id : [protected]@gmail.com

The above 2 Spicejet flights booked by me by Credit Card for BOM-TIR (15th June 2022) and return TIR-BOM on 17t June, 2022 had been Cancelled by Spicejet themselves on 7th June 2022 itself and informed me by sms on my above mobile # and by email to my above email id. I booked the above flights thru' easemytrip.com for an amount of...
+11 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreekar Nandi
Jul 5, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Mumbai - Kandla flight time got preponed and they provided option to cancel if required. I did the cancellation and waiting for refund since 4 months.

Complained to their customer care, nodal officer and then to appellate authority. Nothing happened so far.

Any other higher authority to whom I can take this complaint?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Dear Team

I wish to share a concern regarding the cab booking services you provide through third party vendor. In reference to attached msg I booked the cab on 1st July midnight for 4:30 am to catch my morning flight through spice jet online service, link provided in the message as per the attachment.

To my surprise I booked the cab and also the payment is deducted from the my bank account. But no cab turned...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PPSNoida
from Noida, Uttar Pradesh
Jul 5, 2022
Report
Copy

Cheating by not refunding money collected on online booking and not issuing the ticket

Address:Spice Jet Office in India (Gurgaon)

On 11th April I was booking a ticket one Spice Jet site but they collected the amount but the ticket was not issues. The pop up came that Money will be refunded within a week. Also two reference numbers popped up. When NO refund came I called them and sent mails and by repeated mails they asked all details and my payment proofs. SMS of payment made by Credit Card, Card statement, Payment reference number etc. were asked many times. Despite...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sivaramakrishnan N
Jul 5, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of flight cancelled by spicejet themselves for their own reasons

Address:321, UDYOG VIHAR, PHASE IV, GURGAON-122016, INDIA ([email protected])
Website:Spicejet.com

MY PNR #s Q61DUB and TY3FHS: My registered mobile # [protected]; email id : [protected]@gmail.com

The above 2 Spicejet flights booked by me by Credit Card for BOM-TIR (15th June 2022) and return TIR-BOM on 17t June, 2022 had been Cancelled by Spicejet themselves on 7th June 2022 itself and informed me by sms on my above mobile # and by email to my above email id. I booked the above flights thru' easemytrip.com for an amount of...
+13 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gajadhar singh
from Gurgaon, Haryana
Jul 5, 2022
Report
Copy

Non receipt of cancelled ticket

Address:A 506 Prateek Laurel, Sector-120,NOIDA UP.201301

I have cancelled air ticket PNR no B84E3S and reference no.[protected]n 23.06.2022 due to change in travel plan, but till date I have not received my refund of Rs.9182/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dipeshsheth1
from Ahmedabad, Gujarat
Jul 5, 2022
Report
Copy

Flight cancelled at last moment and customer care not attending

I booked the ticket from Ahmedabad to Bagdogra on 5th June, 2022 at 04:46:24. After making the payment for Rs. 17, 802 I did not get a ticket and my money was debited. I immediately wrote to Spice jet on 5th June, 2022 at 03:54 and the email is available in trail e mail.
Then another ticket was booked with PNR No.TB8CSP vide spice jet SG 595 and we were allotted seat No. 27 C and 27 D. I was told that if money is debited then it will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
ifernatix solutions Pvt Ltd
Jul 2, 2022
Report
Copy

Complaint on inactivity's flight reschedule. PNR NO: XBL15M

Hello,
We have booked a flight for SG 4038/SG 8169, October 1, 2022, Kolkata (Terminal 2)-Silchar-Guwahati. It shows a reschedule. Got an e-mail from Spicejet along with a link for rebooking for another flight. But when we click the link it opens a web site which asks for PNR No. and email id. After giving the details it shows error "We regret the inconvenience caused.
Kindly contact our reservations team.
+91(0)124...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinsun30
from Jaipur, Rajasthan
Jul 2, 2022
Report
Copy

I'm complaining about unnecessary rescheduling of my flights.

We have booked our direct flight from Dharamshala to Jaipur with PNR- FFTIPN and Case no. 10038214. But the airline cancelled our flight and rescheduled it via Delhi. And the approximate time of layover at Delhi airport is around 8 hours which is very inconvenient to us. We were not at all prepared for this inconvenience. Please atleast provide us meals and access to lounge to accomodate as I have my elderly parents with me and not aware...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anchal singh Rana
Jul 2, 2022
Report
Copy

Repetitive rescheduling of flight from jabalpur to Delhi

My original flight from jabalpur to Delhi was at 6:30 pm 2 nd July, which was rescheduled at 8:30 am 2 nd July, which caused me a great deal of money loss as I have to cancel my prior appointments. After checking in, At 7:21 again they are sending a mail that it has been rescheduled at 10:25 am, which is utterly annoying .
Flight - SQ 2963
Anchal Singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sowmya Raghuraman
from coimbatore, Tamil Nadu
Jun 30, 2022
Report
Copy

Money not refunded for an unissued ticket

Booked two tickets for June 27 to Shirdi from Hyderabad return through app. The money (Rs.35538 - UTI reference number[protected] deducted from account but no ticket was issued. Contacted call centre and got through to talk to someone after 2 hours of waiting. They told us that the transaction hasn’t gone through so it’s been on hold and to rebook tickets and that they would refund the previous amount for PNR TY4LPS in 7 working days....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about SpiceJet services