SpiceJet Complaints & Reviews

Bagage damage report--CR/230704/2012
I had travelled from Mumbai to Delhi on flight SG-851 on Dec 10th 2012.
On reaching I found the zip of the bag was completely torn and frame bent and broken from places. Ground staff noted the complaint and took photographs of the bag. I was told some one from customer relation will call me to fix the bag and give instruction on how to get the replacement. The bag was one year old and cost...

Hi All,

My PNR number : OI4MDA

I had booked below flight for Ahmedabad - Goa and Goa - Ahmedabad.

When I book the flight the actual timing of the flight was as per below :
SG - 137 Deprat Time : 12:20 and arrival : 14:00
SG - 138 Depart Time : 14:30 and arrival : 16:10

Later my SG -137 flight was delayed and I was not informed any thing about the reschedulement. When...

I had booked this ticket for my sister who was traveling from USA and was on her way to Hyderabad.
SG 1053, 13-Jan-2013, Passenger : Sonal Joshi

Please read the horrible experience we went through the SpiceJet checkin process :

1) Since my sister was an inter-country passenger, she had luggage as per the international guidelines.
So what does a human being needs to do if they reach any intra country...

I booked an e-airticket on spicejet website on 13/01/2013, for Delhi
to Hyderabad date 05/04/2013 dep:19:40 arr:21:45 I made a NetBanking payment
from Kotak bank account.An amount of 2392 rs has been
deducted. But I didnt see itenary or eticket after that.I tried
reaching customer care no. But could never reach for a long time . . . .

Ravi Kumar

email: [protected]@gmail.com...

I had booked a round trip ticket yesterday from Bangalore to Kolkata for SG524 for the date 30.01.2013
and return Kolkata to Bangalore SG529 date 10.02.2013

My Details are as followed:

Name : Suman Chatterjee
DOB:28.10.1977
Billing Address: 151,flat no 6,PVR nilaya,21st Main,HSR sector 1,Bangalore 560102

I tried to call both...

I booked flight tickets for 3 people from Delhi to Goa from my American Express credit card, I got the message that the amount of Rs 14078 has been deducted but the tickets were not booked as they got sold out while I was booking the tickets. I lodged a compalint with spice jet after making several attempts to call them and now they want me to wait for 2 days to hear get a response from them.

I have bought tickets from spice...

Dear SirMadam,
I am regular flier of Spicejet. I was travelling from Mumbai to Goa with my wife and son Booking no.
MakeMyTrip Booking ID - NF[protected]
Booking Date - Wed, 05 Dec 2012.
On 24th December 2012 for Christmas Eve celebration on the 3.20pm departure flight no. SG-248.
When I reached the airport I was shocked to know that the flight was delayed and your staff kept on giving false promises to...

Hi

I flew from Srinagar to Delhi on 25th Dec (SG 209). At the Srinagar airport, my hal[censored]sed perfume bottle was taken and an SRA given
On landing in Delhi, the perfume was missing. Despite lodging a written complaint, I have not heard back from Spice Jet (this is after an assurance of 24 hr return call)
I will proceed to now lodge a complaint with the consumer court. The question is not of a perfume but of the...

Dear Sir/Madam,
We had booked onward flight ticket from Kolkata to Hyderabad by Spice jet flight no.872 scheduled departure time 17:20:00 on 13/12/2012 and return ticket on 16/12/2012 at 11:40:00 by their flight no.871 from Hyderabad to Kolkata vide ATO reference no.AT137504, Airline PNR:ELJBLG AND CRS PNR:ELJBLG.
I reached Kolkata airport at Spice jet Reservation counter for guidance with my E ticket at 16:30:00 on 13/12/2012...

My self Aritra Chatterjee was travelling from Guwahati to Kolkata on 13/12/2012 by Spice Jet SG 529.
I was chatting with my father regarding the slow services of Spice Jet, then suddenly one of their staff whose name is Mr. Debashis Sinha came to me and he uses abusive words against me and my father in X-Ray Baggage Department at Guwahati Airport. When I reacted that person Mr. Debashis Sinha showing his Id. card to me and he was saying,...

my name is dr mahesh vadel i had boarded the flight of spice jet on 9 december 2012 from mumbai to surat evening flight when i reached surat i did not find my luggage. the flight was from mumbai to delhi via surat, i did not got any reponse from the airlines nor the ground staff present their, i was in bad position. my contact deatils- dr mahesh vadel
[protected]@hotmail.com
...

Dear Sir,

self along with my family availed Spice Jet Flight SG322 from Guwahati to Kolkata on 31.10.2012 and the PNR no. was YJEHBA , On reaching Kolkata i found that while all my luggaes booked came out but 1 is being delayed abnormally while i enquired about the same with Spice Jet groung staff it was said that it is on the way when it finally reached i found that the trolley handle( Aritrocrat hard top fibre 360 deg rotation...

Hi
My name is: Juliyana Leslie
Traveled by Spice Jet Flight no: 264 this afternoon (2nd November 2012) Coimbatore to Mumbai
The scheduled departure from CBE was at 3.10 PM but the flight was delayed by an hour or so.
I had 2 bags for security check and in one of it had a box of ear-rings (A couple of pearl ear-rings, a couple of semi gold ear-rings and others were artificial)
After the security check...

First flying to delhi, i was informed of the flight being rescheduled and then while returning to mumbai my flight was preponed by 4 hrs??? How does a flight get preponed?? clearly the tickets i had booked were probably sold to some other person at a higher cost. The cheats even say that they cannt help it and obviously there can be no reason for a flight to get preponed. this was the worst flying experience with any flight till date, as...

Hello,

I had booked a ticket of The airlines Spicejet from Pune to Delhi on 18th Sept 2012. After I reached The Check in time I was informed That The Flight
had been cancelled and all The passengers were rescheduled. The PNR (NF[protected]of The ticket and That all The passengers were informed
Through an sms and call but i have not received neiTher to The two and i have also not received a conformation from...

Dear Sir/Ma'am
I'm field automobile engineer working for Cummins and travel frequently. On 21-JUL-12 I boarded flight SG219 Kolkata to Pune. Following are issues 1. Rude and unfriendly staff. By mistake I spilled cold drink and what i got was only napkins no assistance from staff. 2. Continues giggling of Air Hostess made travel uncomfortable. 3. My luggage was damaged, pickle oil was spilled on it, damaged my Shirt too....

Hi,

I had a ticket booked with Spicejet (PNR - XEC7AL) on 17th Aug'12 from Mumbai to Delhi ( flight No SG118)
I had made the booking on 24th May , well in Advance to avoid high prices.

On 14th Aug I received an email from SpiceJet stating that the flight has been cancelled owing to some Operational Reasons.
I contacted SpiceJet but they did not have other flights to accomodate me, neither did...

Time and again Spicejet airlines, will change their flight timings to suit them and putting passengers in great inconveineince.
1. We booked from Delhi to goa, they called to say flight preponed, so we cancelled booking much later they tell us that the flight is on time.

2. Booked a flight at 12 pm from Kolkata to Goa, they call to say that we have to take an earlier fight at 8 am, all I can figure is that due to competition...

Reference: CR/196392/2012 & PNR No.: WFRPAC


The arrogance of SpiceJet and its ability to obfuscate the real issue amazes me.

I have been subjected to extreme stress, trauma, agony, harassment and inconvenience by SpiceJet. I got a call on the morning of 4th Aug and a recorded message communicating that my SpiceJet flight to Jammu on 11th Aug has been cancelled. I was dumbfounded!!

• When...

Hi,

Spice Jet has couriered a cheque(Amt. 7098/-) from Chandigarh on 15th July to be delivered to Mr. Benoy Krishna Roy, Indirapally, Shibmandir, P.O. Kadamtala, Dist. Darjeeling, Pin - 734011. But we have not yet received the cheque.

When contacted , Spice Jet has provided docket number RLA 6988, but we are unable to track the cheque based on this.

Kindly help us to get the cheque as it is very...