SpiceJet Complaints & Reviews

Dear Sir,

I had booked flight tickets from Pune to Ahmedabad for travel date of 28th July 2012. The booking was done at least 24 days prior to ensure that i could get a better deal on the flight tickets. The booking reference number as given by the airlines was TG2NCH.I received a call as on 20th-Juy-2012 stating that my both the tickets for to and fro travel from Pune to Ahmedabad has been cancelled as they are no longer going...

I have recently booked two tickets with EMI option for Citibank. At the time of booking I wasn't informed and I didn't find any info regarding that it will attract any transaction charges. Now when i checked my card statement I find 1% extra charges levied on it. This is very shameful act and is not accepted.
I have reported the issue to both goibibo and citibank and they both deny to revoke them. This is a clear case of...

On the 27th of May 2012, we were to travel by SpiceJet flight SG-227 from Pune to Bangalore, scheduled to leave Pune at 06:45am. We were traveling with our 83 year old grandmother, requiring wheelchair assistance and our 4-month old infant in arms. We arrived at SpiceJet ticket counter at 06:05am, and requested Ms. Pallavi Wagh at the counter to get wheelchair for our grandmother.

We arrived at the baggage screening at 06:10am...

I have mailed a complaint against scheme 777 to spicejet on company email id [protected]@spicejet.com but afteq 48 hrs. No any executive or any concern person contact to me please do something for me..i also mentioned that mail wat i already to send spicejet...
Sir/Madam
You have launched a scheme known as 777 for the ticket booking on your 7 anniversary on 23.5.2012. As per your scheme the ticket will be available in 777...

Spice jet was offering its 7Th anniversary offer on 23rd of may 2012 from 7.00 am to 8.17 am that is for 77 minutes and the offer was the basic fare to any destination amongst the 35 destinations in India would be just rupees 777 only. I managed to book a flight from Bombay to Bangalore at 7:50 A.M, and the money deducted from my net banking account was Rs. 3285. I thought it was a mistake on the airlines part and called up the customer care...

Hi, My name is Rahul Kapoor
I am writing this mail in reference to SPICE JET AIRLINES

Actually, they had this offer going on.. tat if you will book a flight with them on 23rd may from 7 am to 8.17 am.. you will get it for around Rs. 777/- (excluding taxes) and i tried to book it on internet, i started booking it from 07:05 am and i continusly tried it to book the ticket till the end of offer... but i was not even able...

I would like to complain against spicejet for making fake promises to the customers which they cant really fulfill.

on 23rd there was a anniversary offer for 77 mins but their website doesnt seems to work and they dont have capacity to provide such offer.

They are fooling consumers with poor practices and making fake promises which are not possible for them.

I spent 77 mins on their website to...

Respected Sir

I am top Executive working in farflung area in J&k.I booked my confirmed ticket for my family from Chennai to Jammu with with spicejet for 21st May 2012 unde PNR NO BYLTDF in flight no SG912. As per my ticket my departure time was 07.50 hrs.I reported at counter at 6.45, but I was informed that flight was preponed at 7.15 .No information was communicated to me by any mode although they told that they...

On arrival at RGIA airport in Hyderabad on 13May around 9:45PM, we showed damaged baggage to agent at Spicejet baggage desk. Agent acted as if entering something into his terminal. There were three terminals at desk. One lady at the desk was reading "Menzies aviation" on her terminal. Agent took baggage tag number, sequence number etc. Agent did not give any written baggage deviation report and said he had all information necessary...

Regards
Gopal Ramesh
[protected],

Dear sir,
I HAD BOOKED A TICKET TO HYDERABAD FROM CHENNAI ON 6TH APRIL,ONLINE AT 7.20 AM THRO DEBIT CARD AND IN RETURN GOT A CONFIRMATION FROM THEM AT 7.22 AM FOR INR 3778.THE TICKET BOOKING WAS DONE AT HYDERABAD BY MY BROTHER AT WHOSE PLACE MY FATHER HAD EXPIRED THAT MORNING.
BUT WHEN I CAME TO THE AIRPORT AT CHENNAI AT AROUND 9-30 AM YOUR STAFF AT THE COUNTER...

My Experience with spicejet was so bad this time. I had booked tickets 1.5 month earlier to my travel via online. I was given PNR number at the end of booking but never received any email from airlines coonfirming our seat or at least PNR number ( SO unprofessional). Day before when we called up call centre they confirmed our ticket and names of passengers rightly as it was booked.

Day of terrible experience : Went to airport...

I booked a ticket for my wife and kid (2 months old) to travel from Delhi to Kolkata by Spice Jet. I requested the Airlines (Ms. Anjali / Customer care manager) for extra baggage allowance for my kid as the allowed limit of 20 kg check-in and 7kg hand baggage is not sufficient for a mother traveling with a kid. I was told that there is no baggage allowance for the kid which I believe is unfair given that they are charging 1000 Rs for the...

I had booked a seat on Flt. SG 286 from Kochi to Chennai for 22 April 2012. I had booked the ticket through the airlines website on 11 April 2012. During the booking the website prompted me to book for food on board at a discounted rate. The options availabel were Hote Non Veg Meals and Hot Veg Meals. I booked the Hot Non Veg Meals as the flight was at 1940 from Kochi reaching Chennai at 2040. I boarded the flight on 22 April 2012. The flight...

Dear Sir

At the outset I state that Spice Jet management/staff is outrageous and unprofessional at Hyderabad International Airport.

This is to complain on behalf of my sister and her daughter stranded at HIA due to callous attitude of Spice Jet staff

Ref: PNR Number TCJ4BH of Nilambika Krishna Kumar
PNR Number CMTBC of Lakshmi Krishnakumar

Flight No.SG-031 Hyderabad...

COMPLAINT REGARDING NON REFUND OF AMOUNTS ON CANCELLATIONS, EVEN WHEN SPECIFIC INSTRUCTIONS ARE MADE FOR REFUND. PNR. SPICEJET QBQTLI & QBPVCI

INCIDENTALLY FOR THOSE WHO ARE UNAWARE OF THE PROCEEDURES INVOLVED, THE COMPANY DOES NOT SPECIFICALLY PROVIDE ANY UPFRONT INFORMATION TO THE PASS. ABOUT THE CANCELLATION BALANCE AMOUNT REFUND PROCESS.

BY DEFAULT THE AMOUNT IS BEING...

Dear Sir,

Even 5 minutes before, I called Spice Jet, They have not even initiated the refund.

I would request the people not to choose Spice Jet in any sectors of India. Its better to choose any other Airlines other than Spice Jet

Regards
Jomon John
[protected]

A gentle reminder for resolving below issue

Regards
Jomon John
[protected]
br...

I had cancelled the ticket on 13th February 2012 ticket. 17 days passed but funds still not credited. Worst system of refund When asked the customer care they have hundreds of problem in their system. Today I was not ready to keep the phone unless there was an answer, finally someone called the supervisor spoke to me and after literally shouting she told now its manually done. This can be confirmed only when the amount is actually hit my...

Respected Sir
I booked two tickets for 10th march 2012 Nagpur - Delhi for Rs 5470 . Then due to unforseen circumstances i rescheduled my ticket to 7th of march 2012 for which i was charged Rs 2500 . Today i got message informing me that spicejet flight on 7th of march has been abandoned. Firstly your cancellation of flight has created unnecesariy ruckus for me that is i have to book ticket at sky-rocketing price which is double of...

I , K Ashok travelled by Spicejet SG1074 from Vizag to Hyderabad on 24 th feb 2012 by 11.50 hrs. PNR no of the ticket is KYL2DI and docet regd no. of the complaint given to customer service is[protected]. On arrival at hyderabad after coming out of the airport while boarding the taxi at the exit gate it was found that my suit case ( brand new ) kept in the luggage cabin of the flight was broken due mishandling by concerned staff of spicejet...

I have booked a ticket for myself and a friend through spicejet for 25 Feb 2012, BLR-Ahmedabad, under defense promo offer. I am unable to travel on the said dates, when i called to cancel only my ticket their customer service says that ticket can't be cancelled for me as i had booked under promo offer and there is nothing they can do. This is completely against government guidelines which make all tickets refundable, even those brought...