SpiceJet Complaints & Reviews

I travelled with SpiceJet from Jaipur to Hyderabad.
1. I was told my hand baggage is big despite the fact it being standard size and not a single time have I faced that issue whether travelling abroad or in India
2. On mentioning that I was charged extra baggage as it was overweight. Point to note here is on the website itself the baggage allowance is 10 kg for hand baggage BUT that day Spice Jet changed it to 7kg and we were...

Hi,

While traveling on Spicejet flight from Delhi to Mumbai, one of my baggages was mishandled. The bag suffered damages in three places

1. Its trolley got broken
2. Its Badges got Torn
3. It got badly soiled

I was told that spicejet will reimburse me with INR 500/- for the damages to the trolley and can not get it repaired.
Next day, I got email from customer care (Jaspreet...

I had booked a flight on 24th June. Since the flight kept getting delayed, I finally cancelled it and booked an alternative. I was promised a 100% refund within 5 days, since the flight had been delayed more than 2 hours.
That refund never happened. When I finally called up after some days, I was told there was a technical error - nobody seemed to know wat the erroer was, nor were they interested in finding out.
I was again...

Flight SG524 was supposed to take off at 2040 from Bengaluru for Kolkata this evening. It was delayed by 20 minutes (or so the ground staff at the check-in counter said).

The flight takes normally takes 1 hour 55 minutes, so should have landed in Kolkata around 2300 hours. That was when the flight eventually took off and it has just landed at Kolkata airport at 0045 hours. The passengers boarded the aircraft at around 2045...

My wife, Debopriya missed the Spicejet flight vide Flight No SG-872, PNR No U95IAS, Kolkata to Hyderabad, as the Ground Staff didnot allow her to board the flight as she reached 40 -45 minutes before the schedule depurture of the said flight.

She had the web checkin made vide Seat No 21-A, behind the Left side Wing.

She made a 15 late in reaching the airport due to the heavy downpour and huge traffick in the...

Dear all,

I booked spice jet flight from Mumbai to Chennai [ SG 206 ] on Friday 01-jul-11,the flight
schedule time is 9.00pm,i reached the Mumbai airport at 8.20pm,due to heavy traffic reached the spice jet counter exactly at 8.25 pm, i was waiting in the que the ground staff in the counter was unnecessary talking to the passenger in front of me, i was the next person to be attended, after me asking its urgent, she...

Dear Sir,


I had booked my LTC tickets with your airlines under following details:
1) Reservation number."H82BCW" for Jammu to Delhi on 31 MAY 2011 and from delhi to jammu on 6 JUNE 2011.
2)Reservation number."A865LQ" from Delhi to Kolkata on 1 JUNE 2011 and from Kolkata to Delhi on 5 JUNE 2011.

ON 5th of June 2011 my flight from Portblair to Kolkata "JETLITE"...

I have booked ticket on make my trip ,its connecting flight but both flights are of different AIRLINES.My first flight was SPICE JET from Guwahati to Kolkata (14:30 PM Departure Schedule) and my Second flight was INDIGO from Kolkata to Hyderabad on the same day(16:50 PM Departure schedule).Due some reason my first flight got delayed 1 hr to its actual departure time and it reached kolkata 1 Hr delay to its actual arrival time due to which...

travelled by spice jet(sg-523 PNR:K9ZNDN),on 21/06/2011..at banglore airport luggage reciving time found out damage happend.due to dumping & throwing luggage and irresponsible handling...i think & suggest the company (spicejet)can write at the checking time that "they are not responsible for passenger luggage" .and keep on damage & irritate passenger.....

Hello,

The flight SG-46 of Spicejet on 12th June'2011 from Kathmandu to Delhi to got cancelled. We understand we are flying through budget airlines but the alternative hotel stay provided late at night was well below anybodies standard.The area was unsecure and one of the Red Light area of Kathmandu.Later we come to know that your staff was staying in Hotel Crown Plaza one of the Five Star Hotel.In think for spicejet their...

I was in flight number SG 528 on 13/06/ 2011 from Bangaluru to Kolkata. After boarding, at 9.55am the craft was taken away from the parking zone and the pilot announced that there was problem in the system. Then we were left there for about 2 hours without any feedback or help. The crew members were denying to give us any information. The A.C. was also not working. The temperature inside became very high. At 12.30pm we were freed from that...

hi,

i was onboard spicejet flight from guwahati to bangalore on 28th may 2011 and i was extremely shocked and appalled at the rude uncivilised manner of cabin crew boys (or shud i say men!) when i was trying to ask them something they had the audacity to sush me up in a tone i would never forget....i'm a person too...or did they forget that my ticket purchase too pays their salary...spicejet needs to look into...

i was given for a sbi spice jet credit card after payment of rs 2500 inr with which there was one voucher of spice jet given , entitling a free one way travel any sector valid for one year , terms and condition were fully understandable by me . there was a mention of the black out dates on which the travel will not be possible .now please let me draw your attention towards the fact that i was shocked when i tried to use that voucher for...

I am T.Ravi, working as Project Scientist in IIT Guwahati. I had booked a Spice jet ticket (A7G6EQ) from Guwahati to Chennai(via Kolkata) on 1st June 2011 and the flight departure time was 2.30 P.M. I reached the Airport at 1.35 PM and the baggage screening was done at the entrance and I went and stood in the queue of the Spice Jet counter. As there was heavy rush that time I had to stand at back of the queue. There were two queues and...

I booked spicejet flight tickets from Kolkata to Goa.Total amount Rs 47760 which I cancelled on 26.5.2011 due to personal reason.The telecaller informed me on 26th may that the ticket has been cancelled and money refunded which will reflect in account within 5 working days. On 1.6.2011 i checked with bank and found out that spicejet had not refunded my money.I spoke with spicejet telecaller Ms Pankhuri who informed me that due to human error...

I have booked my air ticket on Nov-10 by traveling from coimbature to Ahmedabad dated[protected] Reservation Number J8HYLH). The total cost of ticket is Rs. 6728/- ( 4 Person). Before 10 days of travelling spice jet has cancelled the flight. for that reason i have booked another ticket from chennai to Ahmedabad in indigo so the charge will come Rs. 21536/- ( Reservation Number HCK2DR). + Coimbature to chennai charge in Train Rs. 1850/-....

Dear Sir,
I have booked tickets from Delhi to Chennai (SG 301) for travelling on LTC on 10 April 2011 in respect of Baljeet Singh, Sharanjit Kaur, Amarpal Singh and Manpreet Kaur. The same flight was cancelled and we were adjusted in goindigo.in flight (6E 285) and travelled at Chennai. I mention here that my office is not settling my bill because tickets were purchased from spciejet and travelled by goindigo.in.
Kindly...

Hi,
Gentleman’s.
My name is Ravikumar Ankani I international traveler and I use to travel in Spice jet flights frequently from Hyderabad to Visakhapatnam on 14th I faced unconvinced at Visakhapatnam airport, and also on 19th April at Hyderabad airport for accepting my luggage, so I would like to complain against this issues please advise me where I can lodge the issue ? or let me know the right place to complain for my grievances...

I have one Ticket of SpiceJet(SG- 529) Kolkata To Bangaluru on 26/07/2011
Ticket Reference Number is[protected] Belong to Mr. Kamalchand Bothra
But This Ticket is Unconfirmed But The FAIR has been CUTED from My SAVING ACCOUNT on 12/05/2011The Amount is 3585/-

PAGENO : 1
ALIPURDUAR CHOWPOTHY,NEAR A.P.D WELFARE OFFICbr...

Wg Cdr Partha Sarkar

Mo: [protected] Chief Test Pilots
20517/CTP/11 5 BRD Air Force
Sulur , Coimbatore
Email : [protected]@rediffmail.com PIN - 641401

11 may 2011



Sub: Disgraceful act by SPICE JET Airlines

Sir,
On 08...