SpiceJet Complaints & Reviews

I have been a regular customer to Spice Jet ,however the experience today was awful.

I saw a fare of 9405.00 two adults and one infant however at the payment page the final amount showed 9458.00.

I didnt see where that 53.00 came from called the Customer Service and spoke to agent who was well not satisfactory and then I requested to speak to a Supervisor who was not only Rude but arrogant.

He...

Sir/Madam,

I had booked a ticket through clear trip.com via internet for a spice jet flight from chennai to coimbatore for travelling on 10th April 19.00 hrs.

I had reached the baggage screening counter at chennai airport at 18.05 hrs and there was long queue, since the baggage screening was shared by spice jet and Indigo airlines. It took nearly 20 minutes for my baggage to get screened.

There...

To Mr Pradeep Shah
DGM Customer Relations

Further to my email dated 10th March, I am attaching the relevant photos and also the bill for the new luggage for your reference and action.

I am disappointed you have failed to show appropriate care and concern to rectify the damage caused to me. In a most heartless manner, Spice Jet hides behind a non existent policy disclaimer. Your baggage disclaimer is...

Sir/Madam,

I would like to bring to your notice the irregularity in conduct by Spicejet Airlines.
I had the worst flying experience with Spicejet on 31st December 2010. I was traveling from Bangalore to Delhi via Flight number SG 216 to spend New Year with family. The flight was scheduled for 20:15 hrs but the flight was delayed. The flight was not delayed because of weather problems but the flight was delayed due to...

hello,i am student,there is a girl in spicejet ,who is an airhostess .angelina .working with spicejet since2007 ,she takes telephonic interview of the candidates ,as a hr salini bora,i m traped by them,hermother is also very clever,she is a teacher and she knows every thing about her son n daughter business.his brother rahul or ali ,i am not sure about his name ,is trying to fool candidates who are looking for job in airline,and his sister...

Hi, I am an ex officer of the Armed Forces.I booked a flight ticket with defence promo in spicejet.I had to cancel my ticket due to commitment elsewhere. They refused to cancel the ticket saying that a defence quota ticket cannot be cancelled or changed and no money will be reimbursed. I tried explaining that thaey may even keep it in the account for me to travel later. they refused. what kind of a JUSTICE IS THIS. THIS IS SUCH AN UNFAIR...

I travelled in spicejet airlines on 15th Feb 2011 from Delhi to Bangalore in Flight # 509 and departure time is 20:30 and flight got delayed to 23:50 and we checked in the baggage at 20:50 in delhi airport with a baggage Tag # [protected], later we arrived at the bangalore at 02:40 mid night and we are the first to reach the baggage counter no 1 in the bangalore Airport. we didnt find our baggage in the counter, and the spicejet people didnt...

I have booked a return ticket on SpiceJet with Booking Reference Reservation Number : T8R1EL

On Feb 20th I wanted to cancel Delhi to Mumbai SG 109 and called up the customer service but they refused to cancel on the ground that it is a return ticket and second leg of the journey can't be cancelled because I have already completed first leg of journey. Customer service flatly refused to refund or issue a credit voucher,...

sir,

i am Mr.Mohamed, having business at No.25/55, Purasawlakam High Road, London Plaza, Purasawalkam, chennai- 7. I booked one airline ticket from Chennai to Mumbai at AFAF Travel Service, N0.1, Harris Road, Pudupet, Chennai on 19/01/2011 to the journey dated 07/02/2011 through SPICEJET AIRLINES in ticket no.JTK1GU1, class F and paid a sum of Rs.3,295/- (three thousand two nienty five rupees only) . I am reached the...

I WAS TRYING TO BOOK AIR TICKET. MY ACCOUNT HAS BEEN DEBITED BUT TICKET HAS NOT BEEN GENERATED. THE REFERENCE NUMBER IS CCA11BAGF165IG40101710 TRANSFER TO
[protected], AVENUES INDIA PVT LTD


VIKASH KUMAR
CONTACT NO [protected]...

This is a complaint about the service of Spice Jet

Hi,

I am unfortunately traveling by SG606 from kolkata to delhi today. My PNR Number is W5Z6AS.
The flight was supposed to take off at 12 PM. However the flight kept on getting delayed and now the staff claim that the flight will now take off at 3:30PM

All I would like to say is that th airlines is the worst worst airlines that there can...

To
The Managing Director

SpiceJet Ltd.,
Cargo Complex,
Terminal 1-B,
Indira Gandhi International Airport,
Domestic Terminal,
New Delhi - 37

&

SpiceJet Ltd.,
319, Udyog Vihar,
Phase IV,
Gurgaon,
Haryana,
India.

Dear Sir,

I wish to mention that on account of thick fog and bad weather conditions...

I travelled via Spicejet flight on 15th January from Ahmedabad to Delhi. Upon landing at Delhi, I found my Samsonite (hard back) and new American tourister luggage pieces completely broken. Since they were hard back, they are beyond repaid. I lodged a complaint at the spicejet counter at the airport. They are offering me a compensation of Rs.500 (this is not a joke) for two suitcases which would joinltly cost over Rs.12000. Their customer...

It is sad to see that how females passengers travelling by Spicejet are being robbed of their belongings and getting insisted to get compensated for the same.


I was traveling from Kolkatta to Bangalore on 22nd Jan 2011 from flight no. 886, after finishing marriage shopping.

At airport, I informed Spicejet official that i want to take the suitcase as cabin baggage but they forced me to put everything as...

Spicejet has cancelled their flight form Coimbatore to Hyderabad on 22nd December 2010. They just left the problem in the air and I have incurred additional expenditure of Rs.15,000/- to go to Hyderabad. I have written a letter to them to pay the additional expenses incurred by me.
they are just cool and sending voucher for Rs.1000/- to fly again treating me like a begger. I just rejected their offer and filing a case in Hyderabad....

To whomever it may concern,

Recently i had a flight booked for my mother boarding at Kolkata,
Airline PNR- Z7SVCF
Flight number -SG521
Departure Time - Jan. 9, 2011 10:40 Hrs
She arrived at the Spice Jet check in point at the terminal at around 10.05 HRS. She was told by the ground crew to go in for security clearance and they did not enter the check in time then. When she returned a bit lost...

Dear sir,

I Rishi Narang had traveled to Srinagar in 20 June 2010 against Pnr -U1IQCG. On the way back on 25 June we waited for our flight for full day at the Srinagar airport. In the evening they told us that flight is cancelled neither they pay for ou hotel bill for that day. On return on next day they anounced in the flight that each passenger will be given Rs 2000 voucher for there next journey. The validity of that voucher...

We flew Spice Jet 604 from Kolkatta to n Delhi on 02/jan/2011 at 7.30am PNR:- H9FQLB.
When collecting our baggage at Delhi the wheel of our Delsey suitcase had bee ripped out and was missing. The cloth aroiund it too was damaged.

The spice jet customer relations have offered Rs.500 for it. It is not sufficient as the two wheels have to be matched and also since the cloth is damaged , it has to be replaced as the suitcase...

I travelled from DELHI to MUMBAI on Spicejet flight SG-103 (DEL-MUM-COCHIN)on 24/12/2010. On arrival at Mumbai , I found my baggage missing. I registered the complain with SPICEJET office in Mumbai on arrival .Till date there is no response from the airlines.

Details are as below:

Passenger Name: R Raturi (I G Malik)
Flight : SG-103 (DEL-MUM)
Date of travel : 24/12/2010
PNR No. U856DGbr...

Hi,

I am not sure whom to address this email but here goes a summary about how I was victimized today by Spice-Jet a renowned airlines being operated in India and fools like me opting for it.

My flight was supposed to leave Kolkata Netaji Subhash Airport at 5.05 pm for Bangalore. I was there at 4:15 pm to get the flight. People who travel frequently must know that this time is much more sufficient to board a...