SpiceJet Complaints & Reviews

Hi
I had booked flights tickets for my family travel in Dec2011 , cnacelled it on 26th Dec'11 . Was informed for a refund in 7 working days , its been a month of following up... standard reply still the same .


No getting the refund on the confirmed time frame. Request you to kindly look into the same.CVomplaint no. at Spicejet CR/146351/2011/.

Thanks.
Amit Uberoi -[protected]...

I hate to stereotype all because of mistake done by one sadly my experience with spice jet today is a last nail in the coffin.
The last time I took spice jet from Mumbai to Delhi I was refused to water by the crew staff on pretext of “we are not allowed to serve water till we don’t serve food” I mean come on water is basic etiquettes especially when passenger is coughing hard.
Even worse today on my flight from Bangalore...

Dear Madam/Sir,

With ref. to to my booking IRCTC reference number
EZR[protected]/A, I have booked my airticket from Delhi to Kolkata
boarding dtd.18.12.2011 through IRCTC website, due to internet problem
my balance have been deducted twice.Payment have been made through Axis Bank
reference number for both deduction are as follow :-

1) MUTI[protected] (Recieved response from their side)br...

Dear Sir/Madam,
I have booked spicejet air ticket with PNR No: TBEIBP which includes return journey. But for some reason I want to cancel the ticket of one way. I want to keep the return ticket. But when I called spicejet to cancel one way ticket and asked them to keep the return ticket, they told me that as it is from same PNR so I have to cancel both ticket. and cancellation charge I have to pay 2X750 = 1500/- . But I told them...

i am extremely upset to tell you that due to highly unproffesional behaviour of your staff on varanasi airport , me including 3 other doctors had missed their flight on 30 nov 12.10 pm from varanasi to delhi.we reached 25 min before time due to traffic and called four times from our way to airport,but no body cooperated even after muliple requests.
...

Spice jet air line was one of the favorite air line of the corporate world for quality of food and services.However,the food offered to me in the flight shattered the false gimmicks. I was travelling from Kolcutta to Delhi by Ft. No SG-219on 03-12-11 seat no 2D pnr no CCPCN along with my colleague Rajeev Gupta.I ordered for a veg food and lady on flight obliged with a smile after confirming served veg food.I started taking food, however...

Dear Sir / Madam,

I needed some help from your end & would want to take action against Spicejet which will help severeal passemgers in future.

I had taken To & fro tickets of Spicejet from Mumbai to bagdogra 13th Aug & back on 21st Aug.
We had been to sikkim & darjeeling, but to bad weather our entire vacation was screwed up due to landslides, road blockages, heavy rainfall, etc.
Due...

I purchased a ticket for Rs.2207/- online for one of my colleagues and made paid through my credit card on[protected] under booking refrence ICCDAQ, then a cancelled the ticket on[protected] on line on which the airlines deducted a sum of Rs.750/- as cancellation charges. Then I called the helpline of the airlines for refund of the balance amount of Rs.1457/- by transfer to my credit card which they assured me shall be credited within a period...

To
DGM Customer Relations

I am disappointed you have failed to show appropriate care and concern to rectify the damage caused to me.

My new baggage part was lost by negligence and carelessness of your handlers. The strap with which I carry my bag is not there at all after I traveled from Bangalore to Delhi with spice jet. My reservation number was QY1MAV. I logged a complaint also in Spice jet with complaint...

Dear Sir,
Please find enclosed the details of the complaint lodged to Spicejet Airlines through customer care and copy to concerned on e-mail. Till now no action taken, seek your intervention.

M P Singh

SPICEJET AIRLINES COMPLAINT : CR/131613/2011

Kind attn: Mr. Pradeep Shah (Spicejet)
Ms. Shraboni Mitra ( Spicejet)
Shri. Bharat Bhusan (DGCA)br...

Hi,
I am Vinay Mehta, SBI Spicejet card holder 5264********8692. I was informed of a 5%cash back offer on Spicejet card (from 15July to15Sep) through mail. I confirmed the same with Customer care representative and after 15 September deadline, I checked with Customer care representative Kishore that the pending refund amount would be Rs. 2205 as per my 5% cash back offer.

Now, I check that the refund is only Rs. 750...

Spice jet offers discounted fares for serving and retired service personnel. This offer is very visible on their web site. However, they have put an unfair restriction after booking a ticket, in that, you cannot cancel or change the ticket. One does not get ANY refund in such cases.
This condition is cleaverly hidden in the "terms and conditions" which they are aware are not scrutinised minutely by passengers.
This...

On 18/6/2011 I had booked 8 air tickets for myself and family members for travel from Delhi – Goa – Delhi on 17/9/2011 & 21/9/2011 on Spice Jet and paid for it by Credit Card.

Our trip got cancelled on 15/9/11. I called the customer care of the airline on 16/9/11 and was informed that the tickets had already been cancelled. Thereafter when my credit card statement did not reflect the refund I called up the customer...

Dear Sir,

I have booked two round trip ticket from Mumbai to Bogdogra and Bogdogra to Mumbai on 8th November - 22 November 2011. But as natural calamity is not good, so government of India has suggested not travel those places in near future. The first earthquake was on 18 September and second was on 23, September.

The entire way of north Sikkim which include most of the tourist places are block.

I...

SIR
I M VIRUPAXI M BADIGER TRAVELLED ON 08/09/2011 FROM KATMANDU AIRPORT TO DELHI AT 4.50PM BY
SPICEJET AIRLINES FLIGHT NO SG-046 MY PNR NO IS ZYWPAM I HAD MADE CHECK IN BAGAGE AT 3PM AND PUT IN LUGGAGE
BAG CONTAINS CLOTHS,BED SHEET,TAVEL LAPTOP,CHARGERS

DOCUMENTS ORIGINAL TENTH,TWELTH,AND OTHER IPOARTANT DOCUMENTS

TWO LAKH RS INBDIAN CASH ALONG WITH DOCUMENTSED

AFTER THE...

I have booked flight from Kolkata to Delhi for September 21, 2011 vide Ticket No. X8MKLW & charges of Rs.3710.00 were collected from me twice. They informed that they have not received the transaction amount of Rs.3710.00 whereas I was confirmed by SMS by you that the amount has been debited. I have to obtain the new transaction code & the amount of Rs. 3710.00 was debited to my credit card No. [protected] in the name...

Hi,

This is regarding the painful and pathetic experience with spicejet services in delhi airport on 27th August 2011.

We 4 friends were supposed to board a spicejet flight on 27th Aug 2011 from Delhi to Jammu at 08:50am. (Flight No. SG 851, Reservation Number : HYYFAT)
We were managed to reach spicejet counter at 8:20am to collect our boarding pass.

But we were denied to board the flight,...

Name :- Jitendra Chandegra
Traveled by : Spice Jet
(Flight - SG 227 dt. 08.08.201, Departure - 8.45 hrs flight, Pune-Banglore )


I HAVE TRAVEL BY THE SPICE JET AIRLINE ( SG-227 , PUNE TO BANGLORE). ON DT. 08.08.2011 MORNING 6.45 HRS. FLIGHT.

FROM PUNE I HAVE GIVEN MY BAGGAGE ( TAG. NO. 465810 ) IN LUGGAGE, FORTUNATLY AT BANGLORE AIR PORT I HAVE NOT RECEIVED MY BAGGAGE.

IMMEDIATELY...

on 17th agust 2011 i have travelled from delhi to guwahati on spicejet SG 893.i have a flower vase with me and it is fragile item which i have booked in good situation and well packed there.and all of your crew member has taken the full responbility of it.but i found it broken here..so what i have to do now ,because it was very expensive of about 1700..so plz give me the valuable price of it. my contct no is :- [protected]. my email id is...

Dear Sir,
i am agent of your company and our agendcy id is BLRRP80223. My commissions are pending since May 2011. My complaint is that even after my several reminders to Mr. Ajith madhavan from your sales desk @ bangalore and me sending emails and faxes to[protected] and 3913853 my issue is not resolved till date. There has been absoulutely no response from your company on the issue. Whenvere i have tried calling your manager Mr....