Claimed

SpiceJet Complaints & Reviews

1
Last updated May 2, 2024
Complaints 3431
Resolved
410
Unresolved
3021
Quick Links
Statistics
Share
Contacts

File a complaint to SpiceJet

Having problems with SpiceJet?

File a complaint and get it resolved by SpiceJet customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

SpiceJet reviews & complaints page 158

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Muthumani Karuppaiah
Report
Copy

Packaging missing

Address:Ramanathapuram, Tamil Nadu

I was travel from Dubai to Madurai on 25th Feb2014.Aat the time boarding i was asked to put my hand luggage along with my 2 baggage while getting boarding pass ... I have given my hand luggage (blue colour bag) to send with other luggage and I have collected the boarding pass and travel but I didn't check the package slip for the number package they mentioned . When I reached at Madurai Airport and checking my luggage and found my hand...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishith Luhar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of flight schedule SG274

Address:Mumbai City, Maharashtra

PNR No:NZTIXB. Booking done on 14/02/14. for Mumbai to Cheenai for Travel on 23/04/14 at 11.10am. as the timing of the flight was convenient to me. I now receive a message that my flight rescheduled to Flight SG 291 leavimg Mumbai at 6.05am. My Complaint: 1} First of all this has been done without my permission. 2} If a summer schedule was to be in place Why the Hell Tickets were booked for this flight leaving at 11.10am. 3}...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
niva radhz
from Mattanur, Kerala
Report
Copy

changing of flight schedule

Address:Ernakulam, Kerala

I thought that Spice jet is a good airline but I have never been this wrong!!...Every customer book a flight because they have an urgency and it is their need..I have booked a flight on 4th April 2014 and today I received a message from spice jet.. It was said that they changed their time schedule and my booking has cancelled and I should re book for an alternative flight..i am really unsatisfied with spice jet ..I WOULD NEVER BOOK A FLIGHT...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neeraja N. Menon
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inconvenience caused due to rescheduling of flight

Address:Thrissur, Kerala

I am Neeraja N Menon. I had booked my ticket for April 14, 2014 with PNR number TCSC4H. The flight was scheduled to be leaving at 6.35 pm. But few days back, I accidentally came to know that the said flight was cancelled and my ticket has been rescheduled to another flight leaving at 9.40 am. I have some urgent engagements in the morning and because of that only I booked my ticket for evening flight. So I had to rebook my ticket for April...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Alwar, Rajasthan

I booked a seat in spice jet airline for jaipur fom kolkata. Flight SG525 dat 7.4.14 . The compny inform me their flightSG525 date 7.4.14 from kolkata to jaipur discontinude due to the inthoduction of their new summer schedu. This caused me inconvenience so I request for proper action against same.Thanking you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lokesh.831
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lack of important information provided at the time of booking flight ticket

Address:Chennai, Tamil Nadu

This is with utmost disappointment am mailing . This is the second time am facing such a problem because of spice jet rescheduling flights. I have booked a 21:10 flight from Mumbai to Chennai for 1st april 2014 during the offers they came up with in jan 2014. Now, the flight is rescheduled to 20:30. As I will be arriving at mumbai airport only by 19:55 (by another flight from goa) which makes it impossible for me to catch the 20:30...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
JyotiPrakash16
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Physical harm to personal safety due to negligence of staff

I, Anurati Srivastva was sleeping on the flight, SG255(Spicejet) Booking ID - NF[protected] on 20th March 2014 when the cabin crew member named Neha spilled a hot cup of coffee on my head. My scalp was scalded. Her irresponsible behaviour has caused me both physical pain and emotional trauma. I am a student and was going from Delhi to Goa to my college after Holi break. I demand compensation as this is a breach of the Right to Safety and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rdeepak1412
from Coimbatore, Tamil Nadu
Report
Copy

Ticket Amount not refunded

Address:Chennai, Tamil Nadu

I booked a two tickets through online spice jet.com from Chennai-Hyderabad, Hyderabad-Singapore on 1-MARCH-2014 and my ticket status is confirmed.But the passenger was not traveled from Hyderabad - Singapore because the ticket is not confirmed from Tiger airways through mis communication between Spice jet & Tiger Airways and theTicket cost is Rs.10806.Passenger faced a lot of mental & financial problem and the passenger will escalate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varun1204
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pre-booked flight canceled without any reason and no other option

Address:Hyderabad, Andhra Pradesh

Dear Sir,

The complain is regarding the poor SpiceJet poor mgmt decisions and to treat its customers as victims. I had booked a flight SG236 for 4th April 2014 on 21st Jan 2014. But just 15 days before, flight made cancel without telling reason to customer with out provising the option with in same time frame.

Now Customer is sufferer and SpiceJet has no care for its premium customer (As I am frequent SpiceJet...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Patil Nitin Prabhakar
from Amalner, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refund full fair amount book through make my trip

Address:Hazaribagh, Jharkhand

Sir request forward n/a please but not refund money

Your query is important to us. We apologize for the delay in response and will strive to provide a quick resolution to your Query. We assure you of high quality service and regret any inconvenience caused due to the delay.

We understand your concern that your booking was failed and for which the amount which you have received has discrepancy in the amount refunded....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nageswary
from Attingal, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing of flight after getting boarding pass

Address:Thiruvananthapuram, Kerala

Am Niveditha n a studying M-tech in Hindustan university, padur Chennai .My father booked flight due to an emergency on 07march 2014.flight number-SG 3307 Chennai to trivandrum.i reached Chennai domestic airport at 5.30 .In ticket they dint mention boarding time.and i get the boarding pass at 5.45.in boarding pass they mention gate number 4 but they didn't mention boarding time.after checking of baggage i was waiting at gate number 4 .where...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
birenbhatia123
from Kanpur, Uttar Pradesh
Report
Copy

Missing Baggage

Address:Bangalore, Karnataka

Missing baggage- PNR No.- E3BLKF Udaipur-New Delhi-Bangalore Boarded Spicejet Flight- SG2436- Udaipur to New Delhi, on 8th March 2014 With a through checking for 2 luggage till Bangalore Boarded Spicejet Flight-SG209- New Delhi to Bangalore on 8th March 2014 On arrival at Bangalore Airport, We could only locate one luggage out if the two, one suitcase with our personal belonging, The other suitcase- Aristocrat(company), violet color...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aaditya Raj
from Kanpur, Uttar Pradesh
Report
Copy

No confirmation of flight even after payment done

Address:Pune, Maharashtra

I, aaditya raj, had booked a return flight ( pune - cochin and cochin - pune) for 15th may 2014 to 19th may 2014 respectively with spicejet airlines through net banking from icici bank . I booked the ticket on 25th feb 2014 because of the discount spicejet was offering. Howevr the amount of 10, 226/- inr got deducted from my account but the ticket still did not get confirmed. On calling the customer care they said i will have to book the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gauravmathur2005
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return of original fare and difference of fare from new booking

Address:Jaipur, Rajasthan

Dear Team, Reference: CR/277839/2013 Subject: Return of original fare and difference of fare from new booking This is in reference to the complaint logged in your so callled customer care centre. I received a call and SMS for cancellation of flight "SG 101 dated 18th Jan 2014 from Bangalore to Jaipur". I have informed it through email to your team that this is not acceptable at my end.When I have booked the tickets that is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jhinuk BM
from Chengalpattu, Tamil Nadu
Report
Copy

Breakage and loss of valuables

Address:Kolkata, West Bengal

I travelled from Agartala (Tripura) to Kolkata (West Bengal) on 25th of January 2014. I had a single middle size suitcase weighing about 10 kg, which I put on luggage. Upon arrival in Kolkata, I found my entire suitcase broken and taped up all over (which invariably was done by the airline staffs), and several of my items missing. I would like a compensation for my loss of valuables as well as breakage of my luggage. To top it all no one...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shyam Nair
from Mumbai, Maharashtra
Report
Copy

Rude staff

Address:Mumbai City, Maharashtra

I was travelling on Spicejet's SG103 flight from Mumbai to Kochi. I had specifically requested a seat in the front row and if that was not possible then the last row as I was travelling with my baby and wanted to cause the minimum trouble for my fellow travellers. The booking clerk even after repeated requests gave me the fourth row. I can understand the first row being booked, but the last row was not. She didnt seem to understand my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreeharsha Kottadamane
from Bhimunipatnam, Andhra Pradesh
Report
Copy

SpiceJet - Thank you so much for all the inconvenience caused !!!

Address:Bangalore, Karnataka

Hi, Feels so bad to say that time and again there has been lot of inconvenience in travelling with Spicejet. The rules have been changed and violated as per Spicejet's will and wish, and at the same time Spicejet is not concerned about their passenger. I had booked a flight from Bangalore to Srinagar for Dec- 27-2013. Flight SG224 Via Delhi. Due to change in plans I wanted to get down in Delhi. Around a month before travel, I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
ignorantminds
from Pune, Maharashtra
Report
Copy

Horrible service by spicejet with repeated violations

Address:Pune, Maharashtra

Hi Team, Such a horrible experience I came across while planning my travel with spicejet airlines. First, there was an intimation that my flight with PNR no D7ZQTJ got cancelled. I called up and changed the schedule by changing the dates. After 2 weeks, I again got an intimation message saying the changed flight again got cancelled. This time I called up customer care and asked for suitable options. They provided me with stupid options...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankita Khare
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets were booked by mistake no action taken by Spice Jet

Address:New Delhi, Delhi

I Booked the retur air ticket from Delhi to Goa through yatra.com, but the for the Ticket from Goa to delhi, but by mistake i booked the ticket for 11th Feb'14 instead of 12th Feb '14. Booking ID- JYKIWA-Ankit Sha and Ankita Khare, booking is from id ankit.shah.[protected]@gmail.com. The very next day, I worte to Spice jet and Yatra to waveoff the cancellation charges, but Spice jet did not replied positively for next two days, instead...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikthetitan
from Hyderabad, Telangana
Report
Copy

Baggage Mishandling

Address:Hyderabad, Andhra Pradesh

Hi, Travelled with spicejet on the 9th of Dec from Hyd to port Blair. The was a halt at Chennai. The pnr number is O3N32S. First of all, the flight from Hyd was supposed to depart at 6, this was delayed to 830. We had to call back Spicejet and rebook our tickets. Then, the flight landed at 1235, we wait endlessly at the airport but our baggage isn't there. We check with the Spicejet staff and they confirm it's missing. This...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy