SpiceJet Complaints & Reviews

Hi,
I have booked a ticket with SpiceJet for 18th Aug from Kolkata to Bangalore. When I booked the tickets it was Rs.4921. Now they informed that they will refund that but the ticket prices at this date is very high and is costing almost double considering time and all. Customer should not suffer for such act of an airline. We book tickets long time back because we know price will increase later and such cancellation leads to mental...

AHMEDABAD TO HYDERABAD

SELLING SEAT ALLOCATION EVEN 1 HR. BEFORE FLIGHT TIME.

IT WAS DISGUSTING & THE WAY CHECK-IN LADY WAS ASKING FOR MONEY FOR PREFERENCE SEAT JUST BEFORE 1 HR. OF FLIGHT TIME ON 4TH AUG'13 WAS REALLY DISGUSTING.

LEVEL OF SERVICE HAVE GONE DOWN TO DOGS.

NOBODY CARES ABOUT CUSTOMER EVERYONE IS INTO MAKING MONEY EVEN AT LAST MOMENT.

GOVT....

I called spice jet customer care at [protected] : 12:46 PM, from Mobile To know what exactly round trip fare and regular fare difference. He told if you book ticket on call , we don’t charge convenience charges, there won’t be any hidden cost. When I told him in your site it is showing total price as 14907Rs, He told there are some hidden charges and all, so best option is to book ticket on call. When in the evening I checked the price...

I was travelling from Visakhapatnam to Singapore and had a transit at Hyderabad. For international travel i had a luggage alllowance as 32(Adult)+32(Adult)+10(infant). I communicated this to spicejet to check if the same would apply for domestic travel which was on same date. They said if i have international itinerary then it is allowed. But once i went to airport they climed fr Infant they don't allow baggage and i had to pay 250*10...

Dear Sir,
Greetings for the day !!
This is to inform you about the fault of SPICE JET
confirmation Number-W8S4MG
we paid for the same and got the paid PNR
confirmed but our account was charged ñ amount got debited totally
irritated and frustrated of your service i need my refund back and
cant your customer relations call us back
heights of laziness
i need my refund within...

I had availed the the "web check-in" service at an additional cost. Hence, I tried to do the online check-in on their website but it gave me errors. When I contacted the Spicejet customer service, the reply I got was "We regret the inconvenience caused to you. Please note that our website is in upgradation mode".

Therefore when I am not able to use this service, I have to get a refund for the same. This...

I recently booked a flight from Cochin to Male which costed me Rs34,284/-. Upon checking the prices recently on Yatra.com the same flight was costing only Rs22,000/-.and same was reflected on MakeMyTrip yesterday. When I requested MakeMyTrip customer care for a refund, they said the SpiceJet cancellation and rebooking is around Rs 8000/-. I understand that you have a dynamic fare structure, however I find it quite implausible that enough...

i waz holding a booking from del to cal return.24th april dep and 26th april arrival.while comming back i had a flight at 17:10 mins. i reached airport at time and i waz tld tht the flight has already flew off to delhi in morning.i asked them i waz not informed so the person RANABIR SENGUPTA IN CALCUTTA AIRPORT said i cant help ..i requested him to give me another flight so that i could reach on time as i had to travel to another city from...

I've boarded thee Spice-Jet flight from Chennai to Colombo SG001 on April 6th and checked in all my luggage which comprised of two travel cases and one bag containing 2 body-boards (smaller type of board similar to surfboard). I arrived in Colombo and my boards never arrived. I promptly complained at the airport and until today no one has got back to me with details of the luggage where abouts. It's been almost a week and i have...

Dear Sir,

My PNR Number is KEFUBZ. It is a Mumbai - Chandigarh round flight for 6 persons. I am travelling with 2 senior citizens and an infant.

I received an SMS on 3rd april 2013 informing that my flight from Chandigarh to Mumbai on 14th April 2013 has been cancelled.

On contacting the call center the same was confirmed and I was given an option to take a flight at 8.35 am same morning with...

My Parents Traveled to Varanasi, and on return due to heavy rains in Delhi the flight was diverted to Jaipur. But the passengers are made to sit in their seats for 6 hours and my parents and uncle& aunt who were above 65 years where not served any food or tea for 6 hours.

When my father asked whether they will provide any food, the airhostess on flight answerd that even we did not eat food since long time, so is this way...

I reached boarding queue of spicejet flight from Hyderabad to Cochin one hour before scheduled flight departure. I reached counter after 25 mins i.e. 35 mins before flight departure. The lady told me that they just closed the counter for Cochin flight. When I asked them why didn't they announce for it, they lied that they announced it thrice. Me and my wife missing an announcement thrice is highly impossible.
They asked me to...

Sir,
We travelled on flight no SG-211 on 17/03/2013 from Delhi to Hyderabad with airline PNR NO-QEH2BQ. Our 2bags were checked in luggage when we received the bags at Hyderabad airport one was damaged. We lodged the complaint thereat with complaint no-32470, the Duty Officer informed that it will take max 5days to settle the same but when we explained to her that since we are here only for 1 more day and we are flying with your airlines...

Below is the text of my complaint to the Customer relations cell of Spicejet airlines. Despite many a reminder I have not heard from them. It appears that they do not care to respond owing to their position and links with the political fraternity.
I am attaching the receipt of complaint registered by me at Delhi Airport. No news from that quarter too. Request for suitable action


My Colleague and I booked the...

Dear service provider,
I would like to inform you that I have booked flight ticket through my credit card for 5 on 17/11/2012 from Ahmedabad to Kolkata on 31st December , 2012 flight but that flight has been cancelled on 31st December 2012. When I went to the spice jet booking counter for substitute then I found unexpected behaviour from the booking counter after that I cancelled all the tickets and I got promised I get my refund...

I have booked a To and Fro Flight ticket for Bangalore – Jaipur Sector (Date of Journey- 12th Jan and rerun on 20th Jan) in the 3rd week of September, almost 4 months before the travel date.

However last Sunday I got a call from Spice jet stating that this Flight is cancelled due to Operational reason- NOT SURE WHAT IS THAT, thus I have to re plan my journey as follows:-
11th Jan- Bangalore – Hybd and then on 12th...

• Travel date- 01.02.2013 through Spicejet.
• Travel Details- Male’ –Kochi (SG-3902 14.45 Hrs to 17.05 Hrs) Kochi ( SG-118 18.40 Hrs. to 20.40 Hrs)-Mumbai
• Brief Background -I was working as Finance Controller for a Five Star Resort in Maldives. I got a new assignment in Africa and decided to come back to my home country to fly to my new destination of work. I winded up and packed all my personal belongings from...

I had made a few flight cancellations in November 2012.

And also kept emailing the customer care id's so many times, also forwarded the pan card scanned copies for their personal reference but I have not yet received my online bank transfer or any intimation from your customer care. the issue has dragged on to February 2013 without any prompt response from the customer care side.

I have been getting this...

My name is Ajay Vora. I was travelling on 01.02 from Male to Kochi (SG3902) - Kochi to Mumbai ( SG118). The flight from Male was supposed to depart at 14.45, which was delayed to 18.20hrs. The flight reached Kochi but connecting flight of spice jet could not be connected. Since, the flight was delayed, the luggage was not tagged by the airline and we were asked to travel from goair from Kochi to Mumbai. After reaching Mumbai, my luggage is...

Dear Sir

I had bought tickets for Delhi to Goa on 12 th jan but when i was booking the tickets two times the transaction got failed due to their website error but the amount got debited from my acc twice. The total amount is 8181 pout of which i have not received Rs 4026 till today. I had provided them the transaction nos also for the refund. I had made complaint for the same on the same day itself and the compliant no is...