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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 24

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K
Kazi Nasim Ahmed
Jan 27, 2022
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No selling refund request booking Id VCWFVZ

On 13/12/2021 I booked a Kolkata Dhaka flight for 14/01/22 but the flight was cancelled by the airline on 17/12/2022 so I raised a refund request on 17/12/2022 through MakeMskeTrip through whom I purchased the ticket but the airline has declined the refund through s mail dated 26/01/2022...
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N
Neerajb326
from Mumbai, Maharashtra
Jan 21, 2022
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Refund against PNR no S8YGRV

I had booked a flight ticket PNR no. S8YGRV for my parents (Dr. Suresh Chand Gupta and Jyotsna Gupta) for May 04 (Mumbai to Goa) and 07 (Goa to Mumbai) 2019. It was cancelled due to Covid by Spicejet.
I have been writing to the Nodal officer Spicejet for the last one year and he keeps giving the same excuse that they have been looking at the file.
Still no refund has been made.
Kindly help so that we receive our refund...
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S
sundar sasl
from Chennai, Tamil Nadu
Jan 21, 2022
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Refund not initiated

Address:34 kumara kovil east car st, kallidaikurichi

என்னோட DELHI TO LEH FLIGH CANCELLED 11JAN 2022
எனக்கு என்னுடைய பணத்தை திருப்பி தராமல் ஏமாற்ற பார்க்கிறார்கள் நான் பலமுறை முயற்சி செய்தும் பணத்தை திருப்பி தர மறுக்கிறார்க்கல் எனவே என்னுடைய...
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M
Mukta Mandolkar
Jan 18, 2022
Jan 19, 2022
This thread was updated on Jan 19, 2022
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Refund back my money

I'm Mukta and had registered in shine.com.I got a call saying I'm shortlisted for the job and asked money rs 2000 for the registration. They told me to write an exam I cleared it. And I was told to pay rs7500 twice for interview and documentation. I did it.. they took the interview and told that I got the job. They called me again and asked money for the dress and shoes and forced me to pay the money within 10 mins. They told they'll give...
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M
Mir Zaheer
from Srinagar, Jammu and Kashmir
Jan 14, 2022
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Missing of baggage

Address:Mir mohalla kupwara

Greetings of the day
Today i was travelling from Srinagar (sxr) to jammu (ixj) in the spicejet flight no.SG161 which got delayed and upon reaching jammu I couldn’t find my baggage. When I complained to spicejet employee about my baggage her behaviour was totally unethical and she told me that (mai kuch nahi kar sakti jaw jaa kai complaint karu) again i called On a senior employee of spicejet she also did nothing and said let me...
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R
rakesh5181
Jan 14, 2022
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Luggage damaged due to mishandling by spice jet team

We had a very bad experience during our flight from Dubai to Kochi on 30th Dec 2021, the flight was initially scheduled on 30th Dec 3.35 am and we came to know after reaching the airport the flight number and the date was changed without any phone call or text message from spice jet. We had to bear bothway taxi charges, time & effort for the carelessness and irresponsible actions from the spice jet team.
The Next day again the flight...
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R
RemyJ
Jan 14, 2022
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Rescheduled flight

Booked a journey from Port Blair to Chennai and Chennai to Bangalore. PNR no G6GIPL.
During the time of webcheck in is when I realised that the airlines has rescheduled the Chennai to blore flight from the 15th Jan to 16th Jan!
No message, mail or call to let me know that there has been a change. When I called the airline, they are not willing to provide an earlier flight or provide the overnight accommodation. Basically they...
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D
Dinesh Biban
from Chandigarh, Chandigarh
Jan 14, 2022
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Cash missing from luggage bag

Address:Gurgaon

Dear Sir,
We have travelled via spicejet flight( SG8411) from delhi to goa on 13/01/2022 at 07:30pm.
PNR: V5RCWR.
We have submitted our bag at check in counter in delhi. After that we received our bag in Goa. Today we are checking our bag and we found that the Rs10000 cash is missing from our red colour bag. We don't have money to buy anything. Please check the vedio futtage of delhi and goa airport and punish whoever...
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V
vikky1980
from Ghaziabad, Uttar Pradesh
Jan 13, 2022
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Voucher/ Credit against Cancellation charges during Pandemic

Address:ghaziabad

Hi Team,
I had discussion on customer care number and sending an email post the same conversation.

Concern: Due to rising covid cases across India and specifically the states where my travel is planned.
This is unforeseen situation and could not be planned better. Hence looking for spicejet to either provide voucher against cancellation charges(3000 per person or so) or refund the amount. Following are the detailsbr...
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A
Abishiekbas
from Chennai, Tamil Nadu
Jan 13, 2022
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Last minute flight cancellation, extra charges and no flights availability

I was travelling from Gujarat to Chennai ( Gujarat to Mumbai via train and Mumbai to Chennai via SpiceJet Airplane) on[protected].00 A.M. flight no.611. While I'm half way received a message for boarding pass clearance, then I checked for flight status which was cancelled. I didn't get any notification from SpiceJet, Luckily, there was an Indigo flight at my time. No alternative SpiceJet flight was there, I need to wait more than 20 hours...
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S
Singhyashika1504
from Samastipur, Bihar
Jan 12, 2022
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Flight cancellations due to covid

We have a two way booking to Andaman on 18th Jan and since we all know that Andaman govt has stopped all the tourism active until further notice, Also the passengers have been tested covid positive.

Considering above situation I want a full refund as this is none of my fault.

Below are the PNR :
PNR-1 : U9D99S
PNR-2 : RD5GXJ
PNR- 3 : EEV6HA

I had few Bookings with Indigo...
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I haven't received my refund for the flight which was canceled by them due to the pandemic. They are fooling me for the last 2 years. Request you to please take strict as I am a common man with no proper contacts in the legal world. As per the Supreme Court's judgment, all airlines should have refunded the whole amount within 3 months but these guys have not returned my hard-earned money and trying to give various reasons for the last 2 years....
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D
Dipten Kundu
Jan 11, 2022
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Refund Not Received

Address:R-1401, Prateek Wisteria, Sector 77, Noida

PNR - RIHMXH
Debidas Kundu

Durgapur to Delhi Flight, Jan 2, 2022

Refund not received yet - flight got cancelled...
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H
HSudhakar
Jan 9, 2022
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Delay in refund post ticket cancellation

In Sep'21, PNR F7M3KV was cancelled due to change in flight schedule and I opted for full refund.
Ticket payment ₹6162 was done by utilizing credit shell balance.
Credit shell PNR- RYZDKP
Now as I see, refund amount is not credited either to any of the credit shell i.e. RYZDKP or F7M3KV.

I have been following up for my refund with mail communications still there is no status on Refund amount so far.br...
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B
Bijay laxmi Maharana
from Sambalpur, Odisha
Jan 9, 2022
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Degradation of seat

I had travelled by SG3281 on 8th of January 2022 from Kolkata to Jharsuguda with PNR: BCB8NW/ SG
Booking Ref.No: 23224943. I was alloted seat no 1B automatically while web check-in. But I was denied the seat at the airport counter and alloted seat no 4D by spice jet executives at the counter saying that I have not paid for the upgradation which was very upsetting and dishonorable for me. Could not expect such behaviour from spice jet...
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P
Pritesh Bhoi
Jan 6, 2022
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Customer care continuosly getting busy

Customer care number continuosly getting busy from past 2 days...
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G
geehoo
from Madurai, Tamil Nadu
Jan 6, 2022
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NO INTIMATION OF "OK TO FOOD" AND THE FOOD

Address:india
Website:www.spicejet.com

To whom it may concern

I have recently purchased a ticket to travel to Dubai (PNR: LFJCTA) @ Rs55444. In the last minute of boarding at the Madurai airport, Spicejet people asked me "OK TO BOARD STATUS) which i am completely unaware. These details should be informed by yourself. Some more your staff at the airport, they informed to get it done with a travel company and the travel company charged @Rs2000. If these things should...
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S
saikatban
Jan 5, 2022
Jan 5, 2022
This thread was updated on Jan 5, 2022
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Refund of air ticket

Website:book.spicejet.com

I have booked a flight ticket for my wife and son in Spicejet airlines and due to cancel from their side due to covid upsurge I applied for refund of money.

SIK4GE
SAIKAT BANERJEE, SAONLI BANERJEE, KINJAL BANERJEE
SPICE JET
22 MAY 2020
DEL - DED

The airlines didn’t refund me but misguiding me stating different things in different time. Sometime mailed me stating refund initiated,...
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R
Raji05
from Dombivli, Maharashtra
Jan 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

I had booked dubai bombay ticket and since this flight was postponed we had cancelled it and spicejet has agreed for full refund since it is their fault. Now they claim that they have paid this money to agent - kiwi.com but agent is denying that they have not received this money and asking for some proof of money being transmitted. Now we are requesting spicejet to give us the proof, last 1 1/2 months spicejet is just saying 24 hours wait...
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S
sandhya melasheemi
Jan 1, 2022
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Money Missing from Checked in Baggage

Address:Pune 411004

I travelled from Delhi to Pune on 27th Dec, 2021. Flight SG8938 Time: 17:45 Seat No: 26A.

I had kept cash in white envelope in the Side pockets. 6K is missing from the Packet.

I tried reaching the airline with this issue, but i am always transferred to their BOT who has no option for this complaint.

My Contact Number: [protected].

I hope the airlines look into this issue asap....
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