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SpiceJet Complaints & Reviews

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Last updated May 27, 2024
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SpiceJet reviews & complaints page 31

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P
Pawankumar525in
from Begusarai, Bihar
Oct 2, 2021
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Unethically charge extra money for my infant

Address:SHASHI SADAN ROAD NO 7 VISHWANATH NAGAR, Begusarai, Bihar

I had booked 5 tickets including an Infant having PNR no. A8RZHC for myself and family on dated 1-Oct-2021 to visit Srinagar from Patna for tourism purposes.
I have faced a terrible experience at the spice jet counter at Patna airport when unethically they ask for an extra ticket for my infant kid despite I have given them the age proof. which is under age of 2 years. initially, they ask me 17k after so many arguments finally, they...
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H
hasansk123
from Mumbai, Maharashtra
Sep 27, 2021
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Non Refund of my full amount after cancellation of flight because of rescheduling

Address:A 602, Asmita Orchid 3, Opp N H School, Mira Road East, Thane 401107

I had booked my flight from Jharsuguda to Mumbai, PNR NO WCR6MJ and cancelled on 23/8 beacuse the direct flight on 1st sept was rescheduled.

After cancellation, everytime spice jet given confusting information, initially they told on phone that I will get refund for Rs 15278, Out of Rs 18149, and for balance amount I have to contact Liberty Insurance. Therefore I I contacted Libery insurance, but on the cancellation document...
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D
Duduabhi
from Kolkata, West Bengal
Sep 25, 2021
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Super late and made my life miserable

Address:112 P Sarat Ghosh Garden Road, Patadepp B 8

Please note that i have booked my flight from Kolkata to Chennai (Travel date 22 nd Sep 2021)through MMT .Post which the following series of events happened :
Booked on 1 st Sep 2021 SG 450 PNR TYU9TP (Flight time was 13:20 hrs /reaches chennai at 15:40 hrs )
For the same i had booked my Train tickets from Chennai to rameshwaram at 17:15 hrs same day
5 days later i receive a reschedule of flight timing without my consent...
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A
Ashim De
Sep 25, 2021
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Complaint against spicejet due to fraud to me

Address:Subham Residency, Deshbandhupara, Satyen Bose Road Siliguri

On 15.09.2021, I had booked a ticket for two passenger 1) ASHIM KUMAR DE 2) AVISWETA DE, Flight No. SG 3230 from IXB-CCU at 9. 10 am. But due to excessive late of this flight, time change to 1.35 pm . I went to counter of spicejet at Bagdogra and told that due to late of flight, our ticket have to be cancelled. The counter man took my ticket and told me that ticket cancelled and within 10 days full amount have to be returned to your account....
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P
Prabkirth Singh
Sep 24, 2021
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Refund on air ticket

Address:New delhi

I booked an air ticket on 22 sept for new delhi to jammu on 24 sept due to some reasons I cancelled it on 23 sept I even contacted spicejet they don’t give any correct response about the refund I wanna know when will I get my money back ....
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R
ravikirangoud
from Hyderabad, Andhra Pradesh
Sep 24, 2021
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Diversion of Flight - Non Cooperation for arranging transport to actual Destination

Spicejet Flight No. SG-1006 vide PNR Nos.' FG5EFK & H7UYMV Dtd: 24.09.21 from HYD to KQH was diverted from actual Destination of Kishangarh to Ajmer for reasons Unknown. After alighting from the Flight in Kishangarh, no Lounge was provided for the passengers for Resting, nor, transport arrangements were made to send the passengers to actual Destination. Poor Customer Relations from Spicejet. Disgusting....
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T
Tuba Mansoor
Sep 24, 2021
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Looting passengers by spicejet

HI,

I had booked a ticket through SpiceJet for Maldives. I was told by their customer care to cancel the tickets as I was not fully vaccinated and they said Maldives government doesn't allow non vaccinated tourists. I faced a loss of Rs. 24000 when I cancelled the ticket. This information is in fact wrong and the Maldives government allows non-vaccinated tourists to enter.

This is just a scheme by SpiceJet,...
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U
UJALA SHARMA
Sep 24, 2021
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Flight

The boarding time displayed is wrong... Flight time is wrong...
Total waste of customers money and time...
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H
Henant Pathria
Sep 23, 2021
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I am complaining about my refund

Address:Punjab

I booked a ticket from spice jet of dated 23/03/2020 from Bombay to asr. Due to operational problem my flight was cancelled and was told that you will get the amount back but till date I haven't got any refund pls help me to get my refund back of 6800 rs with interest...
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B
BARNAK MONDAL
Sep 20, 2021
Sep 20, 2021
This thread was updated on Sep 20, 2021
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Flight change

Drae Sir/Madam,
PNR - KIVGYE
I (BISWAJIT MONDAL) had booked KOLKATA TO BAGDOGRA round trip (29/9/2021 & 03/10/2021). it had been booked on 29th August. But you have sent a mail on 09th September for reschedule ie from 03/10/2021 13:25 to 03/10/2021 09:10. It is very much difficult to arrange this. because every hours has been planned. I have booked that time as per my tour plan.
So I will arrange at that time ie 03/10/2021...
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K
Kuresh Limdiyawala
from Mumbai, Maharashtra
Sep 19, 2021
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Refund not received

PNR- ODKIVG
Flight date[protected]
The flight was cancelled due to an operational issue

A refund was issued and it was going to be done within 10 working days.

Cut to[protected] I'm still following up for the refund....
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K
Kuresh Limdiyawala
from Mumbai, Maharashtra
Sep 19, 2021
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Refund not received

PNR- ODKIVG
Flight date[protected]
Flight got cancelled due to "Operational issue"

I was told that the refund will be completed with 10 working days. Cut to present date[protected] I have still not received refund....
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A
agrawalswats
from Thane, Maharashtra
Sep 16, 2021
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Misbehaviour by ground staff RUBINA

I was travelling from mumbai to delhi.First of all the flight got delayed by almost four hrs due to which my kids missed their entrance test..and the misbehaviour by the ground staff was the cherry on the cake.An employee named RUBINA who did not have etiquettes at all misbehaved while issuing the boarding pass reason being excess baggage(according to her) which was merely 600 gms more than the limit.She started talking rudely and asked me...
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D
DiviSpic
Sep 15, 2021
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Its been 9 months still no refund !!!!!

The services of SpiceJet is worst.

First of all in a return flight(to and fro) what is the logic of canceling my “to” ticket but rescheduling my “fro” flight, this is pure intention of irritating and harassing people.

And even when the cancellation was done by SpiceJet, I haven’t received any refund of my amount and it’s been 9 months.

I am continuously calling but every timer here...
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Address:Jabalpur

SG 2871 on 31 Jul 2021(JLR-BOM: 10:10-12:35). Which was canceled on behalf of this, your team gave me ticket 1st August 2021 for Pune and they promised they will arrange transport for us from Pune to Mumbai International Airport, but I didn’t get any transport and waisted 2 hours at Pune airport and they didn’t do any arrangements for me and my family, since I have to catch International flight due to this I did my own arrangement from...
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M
Mohammad Nazmuddin
Sep 14, 2021
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Change passenger name

Address:AlRiyadh

Kindly change the passenger name as below:
Hamid Raza Ansari instead of myself.
PNR: Z59J3B
Journey date: Nov 8, 2021
From: PAT - DEL (SG8752)
eMail: [protected]@gmail.com...
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S
sasha1680
from Mumbai, Maharashtra
Sep 14, 2021
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Spicejet not giving my refund its been more then 6 months

Address:House Nbr. 1396/3, (HIG Duplex), sector-3,, Vasundhara

I had booked my flight tickets from Delhi- Goa- Delhi via Spicejet last year in March the booking was auto cancelled by SpiceJet due to lock down and I was informed approx Rs, 45, 00/- refund will be credited back to the source where I made my flight details are below since July I have been following up they just say refund issued when I asked for reference number they said no reference number is generated for the refund as the payment was...
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S
SouravNag
from Karimganj, Assam
Sep 13, 2021
Sep 13, 2021
This thread was updated on Sep 13, 2021
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I'm complaining about the rescheduling of the flight without knowing my problem and cause.

Address:Gurugram
Website:www.SpiceJet.com

On 28/08/2021, I booked a ticket from GAU to MAA (Direct Flight). But on 10/09/2021 I got email that my flight got rescheduled to different time and also got a layout of approx 8hrs. Actually I booked this ticket for the medical treatment of my mother. She is diagnosed with Chronic Kidney Disease( High createnine level) and she has on a strict diet plan and and I didn't get any proper food and for the rest throught out the layout for my mother...
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S
sivaprasadpulari
Sep 12, 2021
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Lost Money

I lost Aed.460 while travelling from Calicut to Dubai on 26 August 2021.
I kept the money in an envelope inside the attached bag.
The lock was broken and the money lost. I noticed it when it reach home only.
I guess it happened from Calicut airport.
Please investigate the matter.
Thank you
Sivaprasad...
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S
Soubir Bhattacharya
Sep 12, 2021
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Baggage damage

I am disappointed that you have failed to take proper care of my luggage. Aftwr coming out from the arrival I saw my baggage was completely damaged. 4 parts were completely shattered that included a crack in front, the handle grip was torn apart, one wheel was totally uprooted and the suitcase was totally broken below. My new baggage was torn by negligence and carelessness by your handlers.

I demand a compensation for this....
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