SpiceJet Complaints & Reviews

Dear Sir/Mam

Very bad experience i got in mumbai airport with spice jet staffs by Mr.Ralston pereira don't even know him how to talk with passengers. My 7 year old son know him how to talk with elder people with respect.

thank you
saquib mulla

Dear Sir/Mam

Please to inform you that Mr Ralston pereira was talking with rash and loudly with passenger. I was requesting him that i have to go outside, But he doesn't know how to solve customers issue. Before listening just shouting at me and saying that not possible.

Thanks And Regards,
Saquib

I had an unknown ticket booking message . i just wanted to confirm that the given number is not my belonging if any issue happens its not on me and the details is incorrect . so please check once again

PNR : YFCIGA

The ticket are booked by us last year. Spice jet has cancelled the flights. Spicejet team has committed to refund all the ticket amount . but spicejet team are doing false promise . after e-mailing/approaching 25 to 30 times. spicejet are failed to returned the money. every time spicejet team gives reason and delay the money refund.
Mahesh Janjirkar
ph. [protected]

Respected sir/mam,
I had booked flight from Srinagar to Jammu on 8 Feb 2021 with departure time 1:40 pm. I have reached at 11 and completed all checkings and also web check-in before 12 pm. I had boarding pass in my hand on which boarding time was mentioned as 1:10 pm. I reached counter at 12:55pm and the staff refused to enter me saying boarding time is over. The staff were very rude. We reached before mentioned boarding time but still they did not allowed which u can verify by CCTV footage.. I mentioned them I have exam next day. But they were very rude. They even were not allowing to adjust us in next flight. We were 5 students and due to this we faced alot problem. I request u to look into matter otherwise we will take this issue surely to the consumer court. Kindly pay back our payment and penalty for causing trouble to us.
Thank you

Respected sir/mam,
I had booked flight from Srinagar to Jammu on 8 Feb 2021 with departure time 1:40 pm. I have reached at 11 and completed all checkings and also web check-in before 12 pm. I had boarding pass in my hand on which boarding time was mentioned as 1:10 pm. I reached counter at 12:55pm and the staff refused to enter me saying boarding time is over. The staff were very rude. We reached before mentioned boarding time but still they did not allowed which u can verify by CCTV footage.. I mentioned them I have exam next day. But they were very rude. They even were not allowing to adjust us in next flight. We were 5 students and due to this we faced alot problem. I request u to look into matter otherwise we will take this issue surely to the consumer court. Kindly pay back our payment and penalty for causing trouble to us.
Thank you

Respected sir/mam,
I had booked flight from Srinagar to Jammu on 8 Feb 2021 with departure time 1:40 pm. I have reached at 11 and completed all checkings and also web check-in before 12 pm. I had boarding pass in my hand on which boarding time was mentioned as 1:10 pm. I reached counter at 12:55pm and the staff refused to enter me saying boarding time is over. The staff were very rude. We reached before mentioned boarding time but still they did not allowed which u can verify by CCTV footage.. I mentioned them I have exam next day. But they were very rude. They even were not allowing to adjust us in next flight. We were 5 students and due to this we faced alot problem. I request u to look into matter otherwise we will take this issue surely to the consumer court. Kindly pay back our payment and penalty for causing trouble to us.
Thank you

Respected sir/mam,
I had booked flight from Srinagar to Jammu on 8 Feb 2021 with departure time 1:40 pm. I have reached airport at 11 and completed all checkings and also web check-in before 12 pm. I had boarding pass in my hand on which boarding time was mentioned as 1:10 pm. I reached counter at 12:55pm and the staff refused to enter me saying boarding time is over. The staff were very rude. We reached before mentioned boarding time but still they did not allowed which u can verify by CCTV footage.. I mentioned them I have exam next day. But they were very rude. They even were not allowing to adjust us in next flight. We were 5 students and due to this we faced alot problem. I request u to look into matter otherwise we will take this issue surely to the consumer court. Kindly pay back our payment and penalty for causing trouble to us.
Thank you

Dear sir.
I have booked 04 tickets in your airlines. The schedule time for take off the above flight was 10:20hrs from delhi and land on guwahati was 12:25hrs.
But the flight didn't take off from delhi airport.
My family is facing many problems because of this inconvenience from your end.
No any drink/water has served to these passengers yet.
This act shown that your misbehave to your customers.
In this connection, it is request you to please serve Food / some drinks for this inconvenience please.
In this connection you have to bear compensation against this inconvenience.

At the Gwalior airport on 5/2/20121 my flight was at 13:20 and has to arrived at 4:30 on Bengaluru international airport but without informing me by the time they changed the time to 10:20 am and i was not known by this please give me my all refund because it was their fault not mine they did not inform me.

Hi
i have booked ticket for my wife and kids for 23 march from pune to jammu.
when i booked the ticket i kept in min layover time and accordingly i booked it
subsequently i have been told that my flight is rescheduled and the layover has been increased to 18 hours
this is morally wrong
if it was rescheduled it should have been done keeoping the mi layover now my family has to spend 18 hours on airport
i booked the ticket so that they spend min time, iwould have boked in othe rflights which were cheap and had lesser layover
this is ethically wrong and i request u to [lease refund my money
thanks

I had booked flight tickets from goibibo, Ahmedabad to Kishangarh journey on dated[protected] flight SG 3014, pnr GGV82U and return ticket from Kishangarh to Ahmedabadd journey date[protected] Flight SG 3015 pnr Y5G2WR. Flight SG3014 was cancelled by your airlines and at airport they told me to refund both the journey amount within 4-5 days in the account where I booked my ticket. Now as on date I have not obtained any refund amount. Now I started cancellation process through goibibo. I paid Rs. 4874/- against my booking and while processing refund through goibibo I will get refund amount Rs. 3891/-
I am surprised that my journey was cancelled by Spicejet and because of their cancellation of ticket, the airlines should pay my full amount in my HDFC account.

My Flight booking has been rescheduled by Spicejet on 27 Feb, 2021 from AMD to IXJ and on 16 Mar, 2021 from IXJ to AMD.

I want only non stop flight

Dear spicejet team,
I have booked flight dated of 11june 2020 for all my family member form jablapur to mumbai (PNR No. JC3QJW)

Flight did not take off and got cancel and airline has given the message that my amount is save in credit balance and I can utilize the same for my future booking.

Now I am trying to use that but I am geeting message that i should connect with travel operator and when I am connecting with travel operator I am geeting message that it is pending with Airline.
Please find enclose screenshot of same.

I have booked my ticket on the Spicejet website for 6th Dec from JSG-BOM(Jharsugda-Kolkata-Bombay) which was scheduled at 4:40 PM.
I reached the airport at exact 3:40 PM as I thought everything was done online, the only thing left was boarding. But when I reached the airport the staff members didn't allow me to board and gave me the reason that the luggage truck has already been loaded, So I told them I Will leave my belongings outside and let me board then. But then also they told me it's too late, they can't make me board when I was able to see that plane was standing still at the airport.

But then they told me that I can take the next flight to Bombay and gave me a new ticket at 4:56 PM of the flight whose timing was 5:50 PM.

They didn't allow me to board my previous flight just because I reached only 1 hour earlier but they are giving me a ticket for a flight which will take off within an hour and allowed me to take my luggage also. If they would have wanted they could have easily let me board my 1st flight only. Just because they wanted more money they didn't allow me and gave me a new ticket worth Rs.15, 274.

When I told all this to the staff they told me these are the protocols and went inside the airport. I was helpless and also in need, so I cooperated.

Below are the tickets of my 1st and 2nd flight with booking timings.

Need Justice on this

NOTE:- SpiceJet website doesn't have a complaint or suggestion area even.

Sir,
With respect to the above subject the flight number PNR : P9GPWS/SG
BOOKING REF NO.: 98197783
THIS FLIGHT WHICH WAS TO BE DEPARTED ON 11TH JANUARY HAD GOT Cancelled and the refund hasn't been given yet
Pls do the needful without further issues
And pls have a proper system for such issues .

Hi Team,

Our family 11 people we booked a flight from Patna to Coimbatore on 28th January 2021 at 1.10 pm, due to bad weather fog we reached airport at 12 pm, due to hurry it's our mistake we didn't know web check in was mandatory this may be our fault but when we asked your staff he is so arrogant he said boarding closed leave the place and he said write in exit pass leave it may be the situation but he might be bit polite to us we were 11 seeking respect and help by possible ways he said leave directly on face. We are tamil family and he was speaking nice tamil most of our families are not good in English they missed web check in due to hurry I was not aware of web check in mandatory he said not refundable book again tomorrow but he was harsh to us, he was telling some other lady to show us exit way and write their names in exit pass, in same airport we asked indigo team around 1.30 pm and we explained our situation they said politely they will try if they can help they booked us a ticket for 2.30 pm flight and helped us to onboard within quick time. We may missed web check in its our fault but your staff would have been polite to us and would tell us some other option instead he strictly said leave can't do anything, can you please help us to get our refund if possible and also I want to raise a complaint for the arrogant behaviour of your staff please take a strict action if no response will raise an complaint seperately his behaviour hurt us and our family 11 people standing there with luggage without checking any possible ways his behaviour was not polite insulted us. Take an action and help us on our refund. Please consider this complaint that as a passenger I trusted your company and booked for family safety or concern about customer is highly needed but your staff has made us feel bad on booking your flight. Indigo has helped us at last 1 hour booking tickets and helped us boarding we are paying money and we need respect too if he said next flight u need to pay we would have done possiblity instead he is arrogant to tel us to leave. Help us on our refund and take an action of not we will regret booking your flight and please do let know your actions.
Thank you for your time and consideration

My flight was cancelled due to corona crisis and ticket amount was deducted from bank account. After that it was credited to credit shell then we booked flight . Due to personal problem we cancle flight. Whatever amount we get after cancelletion is credited to credit shell. It should be credited to our bank account. As per your rule, cancellation charges deducted.
I request to you that final amount should be credit to our bank account not to credit shell.

My booking with SpiceJet having PNR S6ZM6L was booked on 17/03/2020 for travel on 19/06/2020 Srinagar/Jammu.

Due to Covid they cancelled the booking & has kept the booking amount for travel within March 2021. I have earlier also written to them that they fully refund my amount as I have not cancelled any booking.

I'm asking for full refund again

Sir,
PNR: SI84TH/SG
Booking Ref. No: 76115715
Booked on: Thu, Dec. 17, 2020 22:27 Hrs
As per my discussion with deputy manager spicejet (chennai)
I request you to provide me with my refund amount.
I am attaching my flight tickets for your reference.
I also want to complaint about missbehaviour of the spicejet staff
at chennai airport.
I have recoreded the complete conversation with the staff and if
required will be used legally.
Mr. Subash chandra bose and mr.iilyas (spicejet) at chennai airport
were shouting at my wife and me both.
I have discussed the issue with deputy manager spicejet chennai
but he also was completely supporting the staff only and was also
rude on his side.
I am sharing his contact details with you ([protected])
Pls do the needful and find the attachments below for the same.