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SpiceJet Complaints & Reviews

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Last updated Apr 15, 2024
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SpiceJet reviews & complaints page 42

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My booking against PNR : ME1YGQ got cancelled due to Covid. However I have been told that credit shell has been issued (although I can't see that credit shell at the agent's website through which I made the booking).
But my concern is why credit shell has been issued instead of the refund to original source, as credit shell has a expiry date of 31st Mar 2021 and can only be used by traveller under whose name original booking was made...
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N
nisawant
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Very Poor Helpdesk

There is flight got cancelled from Jammu to Delhi with PNR No LEUJNA.
Nowever i am trying to contact given customer care numbers. But it remained waiting since half a day.

Basically, this is connecting flight between Jammu to Delhi then Delhi to Pune, however i want to cancel the only between Jammu to Delhi.

But when i tried connecting to customer care of spice, its remained for waiting for more than...
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On 26th Dec at Patna Airport... On that day..at Patna Airport... I was standing in security checkup line for 2 hours... Always Spicejets staffs told me to be in line they will call me when my flight time will come and I waited in line, whever I asked they said the same thing... Even before 13 min of my flight they told the same to stand in line they will call me... I worried... Then...

When 8 min was only left I asked the...
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A
Arthy Ganesan
May 5, 2021
This thread was updated on May 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against non refundment of cancelled flight tickets

We have booked Spicejet flight tickets from Chennai to Tuticorin for four members during the March month for the date of May 10.

All the flight operations were get cancelled due to covid pandemic and money was kept in credit shell.

After that, our honorable Supreme Court has been ordered to refund the money on cancelled flights due to Covid Pandemic.

So on Nov 14th I've applied for refundment through...
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P
Prakash Cutinha
from Delhi, Delhi
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Luggage related

Address:Mangalore

My flight dxb to ixe due to which i lost one day my salary cut because of reschedule flight
On 21st 3.am flight booking done and glught is scheduled 7 .20 evening
Who will pay my one day salary which is deducted by my company.
And worst scenerio is luggage in ticket mentioned 30 kg +7 kg hand luggage if one kg luggage increases u ask money for that
But my luggage is not coming on 24th i came for vacation for here...
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A
Ajay roy
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Lock broken - Money theft

I am writing this email to register a complaint in regards to theft which took place today while my wife (Nikita Sinha) was travelling from New Delhi to Patna. The lock of the trolley was broken and a note of INR 2, 000 has been missing from the wallet kept inside the trolley. Its really unfortunate as travelling by air is not safe for the passengers. Can you please look into the matter and do the needful. Below are the travel details. If...
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Z
Zeenat Fazal
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Missed flight

Address:Burger joint baramulla bilal complex near axix ban, Jammu jandkashmir

I was almost on time.. I was taking a flight from srinagar to jammu on 21 of dec.. At 1:40 but because o[censored]r staff I missed my flight.. I was on time they were making excuses tht ur late and ### they make way for some vips but they missed me.. I want my refund otherwise I'll file a complaint against the airlines.. U cn reschedule my flight or pay me back...
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P
papputanti`
from Delhi, Delhi
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Cancellation amount not received

I booked a spicejet ticket last month to travel from Kolkata to chennai on 21.11.2020. Some personal issue i had canceled my ticket and didn't get any refund amount .Kindly let me know the cancellation charges .

Note :
PNR number: GFHE8K
Travel date:21.11.2020...
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Address:[email protected]

The PNR HH1VFH booked on133/11/20 has been subsequently cancelled on 20/11/20 3:43 pm from my end due to unavoidable circumstances. The refund of the same has not been made till date.
On call to customer care no response for 5 hours on call on hold and 8 hrs on what's app with msg "
we shall shortly connect u to our representative"
Do not know the reasons for such poor response from your end wrt refund.
Please...
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R
rahul2299
from Bengaluru, Karnataka
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Unethical Behavior and Baggage Missing

I booked SpiceJet flight from Bangalore to Darbhanga (SG - 493) and journey was dated on[protected] and scheduled time was 12:15 PM.

PNR Number: GHVLJE

After undergoing all protocols at Airport, i was waiting at boarding gate. One of SpiceJet employee informed us, flight to Darbhanga got cancelled . They informed 5 minute before boarding.

It created chaos at Airport among passengers. There was...
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Address:Amritsar

I boarded a flight from Dubai to Amritsar. They left my luggage in dubai due to some fuel shortage and it's been one week after that, their team at Amritsar airport has stopped picking up the calls completely and otherwise also no one responds. I've written three emails. - no response to even one of them.

I have no idea what to do....
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V
varunabhi16
from Pune, Maharashtra
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Service

I had a flight from Darbhanga to Mumbai on 12th of December, 2020. And paid additional Rs 2500 for the luggage. Also, received the notification on mobile that the luggage has been loaded. As a general passenger, I believed on the notification and on-boarded the flight. When I arrived at Mumbai airport, I waited for almost half an hour for my luggage, but it never arrived. I checked with the SpiceJet ground staff and he confirmed that the...
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R
Rajni Bajracharya
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Shell wallet amount to be used in future

Address:[email protected]

We have approched cusomer care several tmes but did not get any responsehave booked 4 tickects and now I am not able to use shell wallet amount for future as my parents are aged (66 and 82) due to carona situation and other age factors. Please provide solution in such scenario:-
1) Could we get return amount by cancellng the tickets.
2) Could we transfer the tickets to other person who are interested in travelling wih in feb21.br...
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B
balu abcdefg
from Powai, Maharashtra
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Flight ticket name change reg

Address:Bears chowk rourkela

Hi my name is M NARESH I BOOKED MY FLIGHT TICKET JHARSUGUDA TO HYDERABAD AS DATE OF FLIGHT 11.12.2020 but

One correction in name
My name is M.NARESH but flight ticket BOATDING PASS MENTIONED name is K.NARESH

PLS CHANGE MY NAME M.NARESH

2DAYS BACK I COMPLINED IN ONLINE ATTACHED WITH PROOF...
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D
dipayanisain
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Unacceptable Flight Reschedule

My flight, M5ZWPB, was scheduled on December 20th. Today SpiceJet announced that this flight has been rescheduled on 21st.

I was flying to attend a meeting on 20th, and it is meaningless to fly on 21st. Please reschedule the flight on 20th or 19th.

I can't reach you over phone....
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Address:Dhaka

Dear Concern,

Please be informed that l, Mr Abu Md. Sofiul Ajam, 274/2 Uposhahor Housing Estate, Rajshahi Cantonment, Boalia, Rajshahi-6202, Bangladesh, DoB: 12/07/1975, PP: PQ 0875420, N: BD had booked 3 nos Dhaka-Mumbai Economy Class (Refundable) air ticket in SG-64 SpiceJet airline for the journey on October 18, 2020 from Dhaka to Mumbai against the booking ID: TJ[protected] and under the PNR: C6VL2F through Rafi Tours...
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S
sunclark
from Powai, Maharashtra
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Covid-19 shell credit issue

Hi,

This is regarding my booking from Kolkata to Delhi on 27th May which I booked before lockdown.
Due to Govt & Airline guidelines then, all the travels till 31st May was cancelled so they announced for the credit shell rather then providing refund which the same passengers can use till 31st March 2021.
Now in the month of Dec 2020 I tried to book tickets from that credit shell but I found there is no money...
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G
guptamadhav
from Powai, Maharashtra
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Refund my balance

Address:NEAR SHANKAR FLOUR MILL MOHAN NAGAR EXT.

I booled ticket 4 june 2020, flight no SG 8195 & 12 june 2020, flight no. SG 904,
(PNR):XF33KQ
(PNR):G7WT8S
(PNR):X97TUF
(PNR):MYGLFM
(PNR):ZC4HHZ
Total 16 tickets booked but pandemic situation in all over india so we could not go there. because of this epidemic, our business is also less. So i heartly requested you to please refund my balance in my source.
Thank you...
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A
ajay kothari
from Powai, Maharashtra
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I want refund

Address:uttrakhand

I had booked 1 Spicejet flights pnr no . QE8IGQ (muscat --delhi) for the months of March 2020 which were cancelled due to Covid outbreak. Through goibibo.com, the booking was made and the amount was stored in credit shell. Now in December, 2020 i want the same booking with one passenger less but it is instructed that if I need to use the credit shell amount then I have to book the next flight through goibibo.com only. I did the same but now...
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A
ajay kothari
from Powai, Maharashtra
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Not giving refund

Address:uttrakhand

I had booked 1 Spicejet flights (muscat --delhi) for the months of March 2020 which were cancelled due to Covid outbreak. Through goibibo.com, the booking was made and the amount was stored in credit shell. Now in December, 2020 i want the same booking with one passenger less but it is instructed that if I need to use the credit shell amount then I have to book the next flight through goibibo.com only. I did the same but now .I want the to...
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