SpiceJet Complaints & Reviews

I have booked 1 tickets online from spicejet website, the money was deducted and I dint got any acknowledgement about booking details also not received tickets on my updated email id sunil.[protected]@gmail.com.
From -Mumbai to Gorakhpur (direct) Travel Date 20/10/2020. Name of the passenger Laxman Kushwaha.
Transaction thru HDFC CREDIT Card xx3709 at SPICEJET1133333 on[protected]:19:58:38.
I request refund and immediate...

My ticket was booked for 25th March and return flights was on 31st March, PNR was KGG5WK, which was cancelled due to Covid lockdown by government. The total amount spent on the ticket was over 5000 INR, and till date, there has been no refund. Why will the airlines keep my money, instead of refunding it back to me, if i do not intend to travel.
This complaint has been raised with the concerned airlines also (complaint number mentioned...

Here with we again request you to approve our refund for PNR MDL68Q.

Email already sent to [protected]@spicejet.com but not received any response.

We are six friends and three children wanted to travel for coimbatore to visit Isha yog center. Due to Covid our flights ware cancelled.

We know you give us credit, but try to understand our situation. First of all we are only ladies with 3 children,...

I Ashwini Chugh was in the process of booking air ticket from Spicejet website. While completing the payment process - site got hanged. The payment was deducted which i have shared with [protected]@spicejet.com number of time along with bank statement when asked for - but there is no update till date. Initially, mails were being responded but now they are not even confirming the status nor sharing any update.

Rs. 10, 917.00...

On September 28th I tried booking a hotel in the website vacations.spicejet.com. Everything went fine till the payment. The payment made was successful but the hotel was not booked due to some error in the website.
This happened twice and the amount paid was nearly 35K.
Since then I've reached out to Spicejet over and over again via customer support and facebook.
Ive been told to drop an email which I did promptly...

My pnr : acqlrt. I have booked the flight with spicejet before one month in advance to get cheaper price and better offer. After 15 days they cancelled the flight and straight away provide the refund. They didnt even asked us whether we want to change the timings or date or anything. What they are doing now a days is they provide the cheaper fare on the portal for the advance booking and they cancel the flight and provide the refund without...

I book the ticket on 25 march 2020, pune to coimbatore, my pnr ibt89g

My flight cancel due to covid 19,

Today 29 september, i called tollfree no, regarding my refund, please book on 5 october 2020, coimbatore to pune, the call centre madam collect all detail, i have not received any messages or email of my ticket

Wait 2 hours in line i did not received any response

Very worst service,...

I booked ticket to Mumbai from belgaum. After booking i got mail from company for web check in where it was mentioned 20 kg check in baggage is allowed. I got one more mail from them mentioning important guidelines for travelling even in which it was mentioned 20 kg check in baggage is allowed. When i went to airport their representative argued with me and allowed me only 15 kgs and i repacked the bag on airport. Only on ticket in very small...

I received a call from shruti, she said my resume is selected for ground staff as a air ticketing executive in ludhiana, she asked me to pay 1730 rs as a fee, after few days i received a mail from spicejet that i'm selected and pay a uniform fee 8450 which is refundable, after few days she asked me to pay for security 6300, all these happened within two months and i can't believe that she can be a so cheap, after she blocked me i paid her...

My flight was supposed to depart. From 12:05-14:15. But on 22nd september they sent me a revised departure time that is one hour late from 13:10-15:15. The problem is i had booked a train ticket which departs from ndls at 16:15. The original flight timings gave me 2 hours to reach from airport to railway station but the revised flight timings reduces the time for an hour which makes it impossible for me to catch my train. If this is the thing...

I am trying to get a travel certificate for one my old travel with spicejet (Pnr:r3ezrr, date: 03/02/2019). So, i have called to the customer care and they informed since it is more than 18 months old travel, they cant provide the certificate and asked to contact to [protected]@spicejet.com. The customer relation team replied that they cant send me any payment link or travel certificate and asked me to contact customer care again. This...

Hi,

I made a booking in spicejet from dubai to chennai (1st august 2020). Due to covid-19 restriction the flight got cancelled. Hence i sent an email to [protected]@spicejet.com requesting for a refund as there are no flights to reschedule until 30th september.

I was informed by [protected]@spicejet.com that the refund has been initiated and it will get credited within 20 working days. However i haven't...

I travelled from bengluru to gwalior with spicejet flight no. Sg 3325 with pnr zf827a. As per the policy, i was only allowed 1 check-in bag and 1 cabin bag. The weight for check-in allowed was 20kg and for cabin it is 7kg.
However, i had three bags due to long stay. The weights for each bag was as followed -
1. Bag 1-11kg
2. Bag 2- 15 kg
3. Bag 3 (Hand bag)- 4 kg
Therefore, the total is 30 kg which is...

We have a round trip booked in spice jet ; chennai-portblair, pnr :s6t3ul and return portblair - chennai, pnr : hgy42h

Due to ongoing corona virus pandemic and tourism not restored in andaman & nicobars, i requested for flight cancellation and refund. For which the company says that no refund can be given as flights have been resumed.

In this case if i cant go to andaman, where 7 days of quarantine to be done...

Dear sir,

My both the flights from bengaluru to shirdi and back were cancelled due to covaid 19. I do not intend to travel for next one year.
I have purchased spice assurance for entire pnr no pnr dy8tnm.
Hence i request you to fully refund the amount of rs 13640, without further delay. I do not want my amount to be put in shell account.
Regards
Girish magal...

I had booked tickets on feb 2020 to travel to and fro from bengaluru to srinagar on spicejet airlines through makemytrip.
The pnr is k699tl and hd5r3q.
Due to pandemic and subsequent lockdown, the airlines have cancelled the flights and gave a credit shell for the amount with conditions that the amount has to be used before feb 2021 and by the same set of passengers, which is impossible as i will definitely not be travelling...

मैं 22जुलाई को रियाद से लखनऊ आया था airline ने हमारा समान खो दिया जो अभी तक नही मीला हैं...

My airlines tickets 2 times cancelled by your side. Even my wife is pregnant so we are desired to go our native place. So I booked airlines tickets PNR number is mentioned below.

While booking my wife 7 months pregnant. We are trying to go native but now Doctor suggest to not go any travel it's not good for baby and mother.

Even I had attached Medical certificate and My mother senior citizens card for refund....

Sir,

I booked a return ticket from delhi to Leh on 9th September, 2020 to travel on 16th September, 2020 Through irctc air In spicejet airlines . I am writing this to file a complaint that spicejet and irctc nowhere mentioned the requirement of COVID test negative certificate which is mandatory to arrive at Leh airport as per UT of Ladakh Govt.

Due to this misrepresentation, I was devoid of boarding my flight...

We have booked a spicejet flight from delhi to dharamsala. We was reached to the gate at 9:00am and our flight timings was 10:45am. We saw the display board in which flight information is shown regarding to gate open or closed. We sat there but no one announce our name and there is no information shown in display board regarding to gate open and the authority of spicejet told me the display board of that gate is not working how people will...