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SpiceJet Complaints & Reviews

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Last updated Apr 15, 2024
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SpiceJet reviews & complaints page 69

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A
arinyashi
from Ahmedabad, Gujarat
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missed my connecting flight

I had to board spicejet flight no sg 2934 from jaisalmer to ahemdabad and schedule departure was at 1535 hours on 20 july 19. Flight departed at 1645hours. My next from ahmedabad to delhi was scheduled at 1850 hours. As spicejet got delayed by 70 minutes, i missed my connecting flight to delhi due to spicejet. I suffered a loss of rs 4102/- due to spicejet negligence. Please refund the sum to me. Ram rattan...
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L
Lils _
from Mumbai, Maharashtra
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unsupportive staff behavior

Address:Bangalore, Karnataka

I was just 5 mins late for check in for spice jet sg768 first they didn't let me check in
Over that staff was very unsupportive.
They didn't help me with any other alternatives.
They cause a lot of inconvenience to me because of which i missed my flight.
They didn't even help me with any kind of information regarding alternative flights n refund.
Staff behavior was very impolite.
Never gonna...
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N
namprat
from Chennai, Tamil Nadu
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unprofessional and unethical behavior encountered while checkin

Address:Patna, Bihar

Pledged not to use spicejet ever again, did a mistake.

July 19th - sg 732, boarded at patna airport, had two 16 kg checkin bag and 9 kg carry on bag when we weigh our bags at the airport.

I agreed to pay for the extras even we weigh few kgs less at home. No hassle.

Then i was asked to pay for my laptop bag weight as well, which was unjustifiable. Never ever i paid for my laptop bag as an extra...
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Address:SpiceJet Ltd. 319, Udyog Vihar, Phase IV, Gurgaon 122016 India, 122016

I tried booking flights from cok to bom which will leave from kochi at 20th july, flight (Sg 164) at 11:55. I filled all the necessary details which they asked, my name, mobile number. They then asked to pay an amount of 4448rs, i chose to pay through a debit card. I filled the details of the debit card and pressed pay button... After that an otp has been sent, i copied the same to the site and the transaction has been failed. So i tried...
+1 photos
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Z
zahabiya nalwalla
from Mumbai, Maharashtra
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refund of flight tickets

Address:408, Ivory towers, 575001

My flight departure was at 7.50 from bangalore to mangalore on 19th july 2019. Boarding time was 7.20 am. We reached departure gate at 7.29 am. Was told bags are off-loaded already without any consideration for allowing us on the flight. We would like a refund of the flight ticket. Would like to take it up to consumer forum if complaint is not considered....
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S
from Hyderabad, Telangana
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flight delay

Address:plot no 358, road number 4, mlr colony, dammaiguda, Hyderabad, Andhra Pradesh, 500083

I am travelling from hyderabad to vizag
Flight no sg1059 seat no 13c
Flight was supposed to depart by 1855 hrs. Time currently is 2045hrs still there is no clarity on flight status. Support team of spice jet are not at all helpfull gates are getting changed till now there are three gate changes, still unclear and giving away the reason of some technical glitch.

This is not expected delay of 2-3 hrs. I have started...
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D
Dhirendra Gajjar
from Ahmedabad, Gujarat
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canceled my ticket on their website automatically with no information

Address:382480

Sir,
i booked a air ticket from ahmedabad to srinagar via goibibo of spicejet airline. my Pnr number was VBSDKW. after some days the airline company change schedule of my flight via delhi instead of direct flight. i agree with the new schedule without any query. now my booking was ahmedabd to delhi Flight number SG8194 and delhi to srinagar flight number SG130.
since journey i got the air lines messages for my bookings for...
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V
vidyn
from Noida, Uttar Pradesh
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delayed departure of flight without prior intimation

Address:Chennai, Tamil Nadu

Your flight no sg 463 from chennai to varanasi dated 17.07.2019 is delayed by 2 hrs and 45 min but no message from spice jet. You are busy in making money by sending messages about extra advantages. We have an urgent business meet at varanasi and the loss by not attending it will be huge. Very bad experience.
We are going to lodge a complaint in consumer court...
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Address:Ahmedabad, Gujarat, 20248

Dear Sir,
My wife and kids were traveling on Spice jet on 10th July from Dubai to Ahmedabad by flight SG16 which was delayed by 2 hours.

When my wife claimed her baggage at Ahmedabad airport, she found 2 bags was totally damaged by Air lines for which we had submit a complaint to their customer care but there is not reply from them.

We had given all the proof but they are not bother to response.
br...
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Address:House Number 102 Sector 29, Faridabad, Haryana, 121008

My father is in flight and the AC is not working and the crew has no idea about it. Poor service from the airline. He is in the flight from past 45 mins and still there is no update about the problem, I believe that not how an airline operates and that's not what customers hope. 38 degree outside and he explained that its boiling inside the aircraft....
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R
Reshma Kishore
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reg.money lost for fradulent job

Address:T/C 39/1470,Near Kalyan Hospital ,Manacaud P.O, Thiruvananthapuram, Thiruvananthapuram, Kerala, 695009

Hi Sir,
This is regarding the fraudulent job that I have paid money. The person who contacted me is Sushant: [protected]. The Number is still active. He asked me to pay Rs.2500 as registration fee for the exams. I have paid the amount to the following account number: [protected], Account name: Harichand, IFSC Code: SBIN0019147. After two days again he asked me to send Rs.7500 for documentation verification. And I refused to pay the...
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R
Rgoyal1436
from Patiala, Punjab
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baggage damage

Address:Robin Goyal S/o Naresh kumar Goyal o/o Jitesh Enterprises,Mall Road,Near PNB bank,Goniana Mandi ,Bathinda, Bathinda, Punjab, 151201

My newely purchased bag o[censored]s. Polo. Assn was damaged in spicejet goi to del, sg8172, seat no 24a namely mr robin goyal on 11th of july 2019. Here the pics of my bag damaged in your flight. It was very bad experience that my luggage was damaged in well reputed airways. So you are liable to pay the suitable compensation that i faced the problem/damage from your airway. I shall be very thankful to you.

Mr. Robin goyal,
[protected]br...
+7 photos
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A
Arfannujoom
from Mumbai, Maharashtra
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my money got deducted but ticket didn't get booked

I was booking 4 ticket on 9th july 2018 from spicejet.com from bangalore to bagdogra for the travel on 9th feb 2015. While doing that the amount got deducted from my indian bank account, but while returning back to the spicejet site, there was some error on the portal. As a result the ticket was not booked. I got the message from my bank (Sms and email) regarding the amount deduction (Rs 5405) but i didn't get any confirmation regarding the...
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S
Soni Srishti
from Indore, Madhya Pradesh
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luggage lost

This is with respect to flight SJSG 2942 and PNR no. I8IHJP and complaint no.[protected]. My parents were travelling in this flight and at the departure location at the arrival of the luggage, it was observed that one of the cartons of 2.6 kgs has been emptied and brought in front of them. This was their first horrible flight experience. How can the baggage be lost? At the end, they just said may be the things would be in the flight which...
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V
vatson
from Pune, Maharashtra
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wrongly charged for excess luggage

On june 4th, 2019 i traveled from dubai to pune on a spicejet airlines flight. I had 3 pieces of luggage. A large suitcase 25 kg which i checked in, a carry on luggage 7 kg and another bag 5 kgs. During boarding, i was charged excess luggage fee in the amount of aed 300 for the 5 kgs bag. However immediately after this, at the gate the staff was asking to check in luggage for free as the flight was full and i checked in my 5 kgs bag. At this...
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V
vedmeghna23
from Bhuj, Gujarat
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delay in departure time of flight from kochi to mumbai

Address:Mysore, Karnataka, 570001

I am flying from kochi to mumbai on 10 th july and booked on spice jet flight sg 6283 at 6:30 pm. The flight timings has been delayed thrice and the company is not providing any real reason. I have my connecting train for onward journey which will be missed if the flight is delayed. Spice jet do not provide any refund nor any provision to accommodate in flights. I being a senior citizen is facing lot of trouble due to intentional approach...
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G
Gargi Panjwani
from Mohali, Punjab
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staff and regulations

A desk staff named priyanka from kanpur airport was rude and charged me for extra luggage
Where every other flight allows a consession of 1 or 1/2 kg spicejet kanpur staff are rude and absolutely non negotiating on any terms
Very poor service from spicejet
Not travelling from this flight again
No respect and concern for women travellers and especially if they are tmyoung or students.
Only bothered about...
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P
Praneeth@143
from Hyderabad, Telangana
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worst response with regards to baggage info

Hi travelled from capetown southafrica to hyderabad india.
Luggage was missed in mumbai on the date when we travelled through rwanda. However rwanda did send the luggage on 16th of june to hyderabad through spicejet and they confirmed they recieved the luggage. Been to ariport 3 times but no one there to help. After a heavy followup came to know spicejet handed over the luggage to some other people without any acknowledgement.
They...
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U
Ummehanitf Rosh
from Pune, Maharashtra
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my money got deducted but ticket didn't get booked

Address:Pune, Maharashtra

I was booking my ticket on July 8th 2019 from pune to Dubai amd once the paymetn was complete the page showed some error and no ticket was issued. I paid an amount of 16, 866/- amd it was a return flight as well international fares. It is quiet high of an amount kindly look into it. My email id is [protected]@gmail.com. I booked through debit card of hdfc bank and I have no ticket and my money were also deducted. The airline told the money...
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E
eurytarun
from Mumbai, Maharashtra
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luggage lost from mumbai to delhi flight sg-158, dtd.06.07.19

I have travelled from mumbai to delhi via spicejet flight no. Sg-158 on 06th july, 2019 via pnr no. Oecrua. However, after landing at delhi, i received only 1 out of my 2 luggages deposited at mumbai. After waiting for 1.5 hrs with my wife and 9 months infant at luggage pickup belt during late night hours, i was made to fill a form for missing luggage. After filling the form, i was told that my luggage will be sent to my address in delhi...
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