SpiceJet Complaints & Reviews

Dear team,
My pnr is z48q5b, flight no: sg 6476, dated 18/08/19 from mumbai (Bom) to kochi (Cok). Myself dhanoop, the baggage is not received yet, the issue mentioned in your system "late check-in and already informed to me." you saying my check-in was late but flight departure time 8.30pm and i reached the check-in counter at 7.25pm there was only one counter opened for economy class, 20 mins am on queue after that one more counter...

Today i travelled from vijayawada to bangalore through spice jet. Landed in bangalore at 9.15pm. We are waiting for the bus to come and pick us from last 40min with no success so far. Lots of people has connecting flights and families standing with kids. It is so unfortunate that the crew is not in a position to be accountable and responsible.

After 40min the same bus which was packed and took first batch of customers returned...

Hi I have paid for the window seat on flight SG 415 unfortunately I have not been assigned the window seat which spoils my experience apart from that when I have raised a complaint with the cabin crew and ground staff there was no support from them and they ask me to seat on 30c instead of 30 a. The cabin crew staff told me that they are trying to help me but no effort taken by them, they even did not bother to offer me some other seat. It's...

I have booked a ticket with spice jet through ixigo after 10 days i got a mail from spice jet that my flight got cancelled due to some operational issues and i will get the full refund. But now when i am calling there customer service number they are saying that all the executives are busy in helping other customers and nobody is listening to my problem. I called ixigo customer care they said approx 1250 rs are non-refundable amount these...

I am khushi mahlawat travelled from delhi to bangalore on 17 aug. 2019..
I submitted my 2 bags one was trolley bag and other was a bag pack..
When i got the trolley system of my bag was completely damaged...
Pls. Take necessary action...
And help me what i could do... As it was mere carelessness of the staff authority...
Also the luggage checked in was not verified in front o[censored]s so that we could edit it...

Damaged tail rudder part (Used for controlling direction and tilt of aircraft) of spice jet ' clove' aircraft that i have just now boarded for ahmedabad. Brought to notice of ground duty staff, they said it is just fading of the color at that spot. While coming to pune yesterday (16th august) was also same aircraft with same defect. Yesterday also brought it to the notice of airhostess, she also said it is faded color and safe for travel....

Dear sir

I traveled from erbil to dxb to ixe on 05th july 2019,

I reached ixe on 6th july 2019 morning 8.40am (Flight sg 0060),

But unfortunately i am not received bag in same date, i received bag after 2 days with damage condition, i lost 2 items,

For your information i attached:-
01. Compliant receipt (Which given in mangalore airport)
02. Fz bagagge tag
03....

On 18/07/2019 i canceled my flight ticket (Pnr no h5tqwy), booked through clear trip but yet my money is not returned to me.

Regarding the refunding money, on 26 july, 30 july, 2 august, 5 august, 14 august, i wrote mails to "[protected]@spicejet.com" but i did not get any positive response.

I never expect such type of behavior from spice jet

I would be grateful if you look at the matter and...

Dear sir/madam,
My pnr is wdd9gd, dated 02/08/19 from dxb - gop, mr sheikh mashiha, the baggage is not received yet. I came on occasion (Festival) of the eid-ul-azha. The airlinece is lost the baggage. I call several times to customer care and twitter also but reply only my team is working.
I have complaint several times but not reply satisfactory.

Mr sheikh mashiha,
+91 [protected]...

I am really disappointed with the spice jet service in bial (Bangalore airport) they did not allow my wife who was pregnant and my mother who was supposed to board the flight at 5:40am we were 10 minutes delay to spice jet counter no 6.
The reasons for the delay was they have made some changes in the airport route which was recently changed to reach the arrival point hence it took some time to reach to the counter.
Me and wife...

Very worst service 3 hrs delay of flight from bangalore to chennai on 15 the august flight time was 10.40 pm it was taken at 1.20
And keeping passengers in bus for half an hour and in flight half an hour very worst service if flight is delayed u should inform passengers in advance by sms very worst service by spicejet
Making passengers to sit in airport for more than 6 hours by that time we can reach chennai by road...

The flight on 15th aug was delayed by 3.5 hrs and then by further 2 hrs. Because of the earlier departure time which was 5.55 am, i didn't go to a hotel and ended up spending entire night at airport. This first delay information i got on 10 pm previous night. The next delay information i got in morning 6.30 am.
I was traveling for rakhi and instead of reaching at 8 am scheduled time, i reached 1.30 pm. My total journey from coimbatore...

I am traveling to chennai to colombo by spicejet sg1 on 14-aug-19. After collecting my luggage in colombo airport i noticed one of my bag jip was opened and no any items are there..in that portion i have my mobile charger and headphones and some papers. Immediately informed to luggage compliant counter but they didn't respond and told me to check with spicejet.. It makes me a big trouble. Kindly do the needful. I don't know how to claim this...

We booked spicejet to travel from ccu to ixm via maa on 02 august 2019.
Spicejet emailed me on 19 july 2019 to inform that our "flight sg 277 dated 02-aug-2019 from kolkata has been rescheduled due to runway maintenance at pune and will now depart at 04:05 pm." i called up spicejet customer service on the same day to acquaint them that this would not allow us to board the second flight sg 103 from maa scheduled at 18:40. They then...

Flight No SG 502
Date: 10th Aug 2019
PNR: K67MTY

I have travelled from Madhurai to Ahmedabad by Spicejet. After reaching at Ahmedabad I found that my baggage handle is not with the bag. While handling the luggage the airline crew damaged the bag and thrown out my bag handle. I also experienced very bad service from the ground staff too....

Du to heavy rains and bad weather conditions on july 2nd 2019, my flight was cancelled and was informed that booking amount will be refunded within 5 working days. Its more than 40 days and i am yet to receive refund for charges paid nor have received any communication from spicejet about refund in process. Is this a common practice you follow with all customers?? What is the known turnaround time as per your policy?? And how often would...

There is 9kg hand bagage, but they pushed hard to place the laptop on luggage but i denied. The spice jet staff made 3 attempts to irritate and finally i given my cover to indigo passenger while boarding my flight. This is reddiculous and you can check cctv on 13th from 8:15- 9:45pm. I don't want to travel with spicejet in future and will inform my corporate offices to don't blacklist spicejet.
I want to know some action plan from...

I was flying from porbander to mumbai on 14 july 2019 on flight 2874, 11h10, no luggage was loaded on the flight for all passengers, i had a connecting flight the next morning to singapore and no luggage and only the clothes on my body, upon arriving in mumbai i had to go and shop for clothing, toiletries, another luggage bag so that i can go to singapore the next morning, the negligence of spicejet for not loading our luggage has cost me...

Dear concerned
This is to inform you that how inconsiderate, insensitive, rude, ill mannered, discourteous, disrespectful, uncivil behaviour of the crew members of the spice jet towards my mother who was travelling from chennai to delhi. It was mentioned that she is a patient of liver cirrhosis repeatedly to the crew authorities.
My mother had a flight on 12th august, 2019, sg-108 from chennai to delhi at 8:45 pm. It was a...

We had a flight at 12.20 pm from pune to goa on 12/08/2019. We received only 2 out of 3 of our checked in luggage at the destination airport. To add to this harassment furthermore we had to deal with incompetent spicejet ground staff at the goa airport who made is wait for 2 hours just to intimate us that our baggage is untraceable.in today's day and age they were incapable of even contacting their pune counterpart to check if the missing...