SpiceJet Complaints & Reviews

I never ever recommend spicejet airlines for your air travel. The worst experience i had during the flight scheduled from chennai to kochi. It was delayed for more than 9 + hours and the concern team doesn’t have any clarification or answer of delays and making passengers trouble. They never compensated or arranged another flight nor provide accommodation as it was a night flight. The attitude of customer service executive was so harsh...

Both time flight was delayed and return flight was delayed for more than 3 hours. When called customer care to see if there are any other option I got a very rude and un knowledgable person who doesn’t know how to speak with customers. Never flying with spice jet. Even I tried to speak to supervisor and they don’t even come to speak and told Me they don’t really care. This is how SpiceJet is. Pathetic. I got CS and supervisor names....

Hi,

This is to bring to your attention that it was such an unfortunate event that even though a lot of services was promised to make the premium economy reservation it was not delivered as said.
Booking pnr: scpjvg

1) even though priority checkin and going to fight through bridge was promised when entering the flight, they were asked to board the flight after going through the shuttle.
2) different...

Hi spicejet

You've known as a renowned airlines but your services are not up to the mark,
I'm manasvini pnr qh3l3e from bangalore to patna, i was a little late to the check-in counter flight was 02:30 i reached at 01:55 i didnt had any check-in luggage i only needed boarding pass, i'm a frequent flyer i knew there was a possibility that you could have helped me board the flight. I had an exam to attend

Please...

My pnr number bce13a and flight number is sg012 please my baggage is not yet received please send my bag at my local address immediately my bag colour is sky-blue and bag company name is safari and there is almost 10.5 kg weight and there is some important document and clothes are there so plese send my bag as soon as possible please responsed quickly...

Please it's mera luggage mujhe pahuncha do abtak aaplogo ne koi response nhi diya 2 din ho gye hai mere sare important document kapde sab usme the itna jyada irresponsible mat bano aaplog it's my humble request please send my luggage at my local address. My bag color is sky-blue and bag company name is safari there is 10.5 kg weight of bag please send my bag as soon as possible...

Patna to delhi flight no. Sg 8722 travel date 06 july 2019 dep. Time: 3.10pm from patna the check-in counter was closed before 45mins. I was juste 5 mins late for check in first they didn’t let me check in, there was 40 mins left for the flight to depart, i requested a lot to the team. Over that staff was very unsupportive. The air craft supervisor could not consider one passenger. A repeat tone parrot “sorry” we cannot do anything.br...

I booked a student discount ticket from spicejet website after reading the temrs and conditions of the student ticket. The terms says -
"the bookings made under the scheme are changeable and refundable, but are not transferable (No name changes shall be permitted)."

After booking the ticket when i called up spicejet customer care, was informed that tickets can be rescheduled/refunded only after paying fees of rs. 2500/-....

Dear spice jet,

It is embarrassing to learn that while i was rescheduling my spicejet flight from 16 august to 18 august 2019 from new delhi to chennai n while talking to your customer care number +91 [protected] the executive ms ritika was doing accordingly and asked me to pay online rs 5791/- which i did through net banking yes bank where we get massage and same reflected debited from my account and also got itinerary on...

I traveled from flight no. Sg083 and i supposed to collect my luggage from counter no. 11 from savarnbhumi airport bangkok.

And when i found it, it was all open and my stuff was all on the floor and few items missing.

I tried contacting the staff but there was nobody around so after like an hour i stopped my search and went to my hotel with my missing stuff and breached luggage.

If i will find...

Dear sir/madam,

I m to aprise you that on 1st august 2019, i have booked spicejet flight ticket from kolkota to guwahati for 26th august 2019 by paying rs 2197 from by sbi visa card. But till today i have not received any e-ticket or confirmation via email or sms.
My payment for booking is acknowledged by razorpay and my ticket i'd is 654012.
Therefore kindly resolve my problem immediately or refund my payment...

Hello spice jet management. I travelled on spice jet dubai mumbai in august 02, 2019. I had a connection flight to coimbatore. I have not received my luggage and it causing huge discomfort as i have other plans to travel. I believe your company has the worst service ever i had. Like me more than 15 passengers have not received luggage. What explanation do you have towards this bad experience. Atleast an apology, if you do not take action...

Dera sir

I the undersigned (Pnr-j43jwb) suppose to travel on 12th jul. By sg678 from chennai-mumbai. I received sms from airlines that the flight rescheduled by 5.40am (Advance by 10 mins.). This message i received once i started journey from native place by road. And i reached the airport and reported to boarding pass counter sharp 5.02 with only cabin luggage. And i requested to issue me the boarding pass, i explained the...

Dear sir/madam,

I have a query regarding your spicejet airline. Kindly assist me with the same.

While taking boarding pass, we all passangers are allowed to choose seat (Il/middle/window seat, if available emergency seats too) according to your seats availability and our comfort. Infact, i was assigned once 1st row seat without any payment.
Also, i keep receiving calls from your company that i can avial...

Today 30july i was going for surat it was my early morning flight 5:55 was departure to surat so they started early boarding at 5 only after making all passengers seated ac was not working upon complaining they said when engine starts then ac will start after that waiting 5:50 was departure till then their one engine was not starting all passengers were getting suffocated due to small flight. Very bad experience. Flight no sg2763...

Team, recently on 27th july 2019 while i was making a round trip reservation from delhi-chennai unfortunately 2 times i have been charged.
Reference number (At192090004000010015624) - where my card was charged with an amount of inr 22, 897.00 and no reservation has been made.
Reference number (At192090004000010015623) - where my card has been charged with an amount of inr 22, 144.00 and my flight tickets were booked.
br...

To my bad luck, may be not mine a whole lot of people too.. Recently i got to be in your flight sg8952 and it was the worst flight trip ever in my life. No proper timings and above all aircraft's with technical complaints. We were kept stuck inside for about 2hours without even the ac on.

People even faced medical conditions and doctors on board has to attend to it.

Pathetic is the only word i can rate....

Dear spicejet

This is to inform you that at the time of boarding, i have been treated very badly and on duty staff ‘ diksh’ was extremely rude and her behaviour was disgusting. I have seen worst customer experience so far during my entire air travel. I booked normal ticket with baggage limit of 15+7kg and i was carrying total 11.2kg luggage with me. My flight was bangalore to mumbai-sg456. Because of heavy rain situation,...

I am travelling from jabalpur to bangalore in spicejet. It requires halt for 5 hrs at mumbai. After landing at mumbai while i was moving towards transfers i was told to exit the terminal, take a cab and go to terminal 2 where my next flight was to depart from!
The cab took 210 rupees, i checked for internal bus shuttles or transfers but they weren't there.
Does this mean all transfers are happening this way? For flight numbers...

I was traveling from hongkong to delhi from sg032 flight. When i reached home i realize that my money is missing from checked-in baggage. I have travel insurance also. My seat number was 17e. The amount was inr 5500.
What to do now. Please suggest. I am attaching my boarding pass along with this complaint. I was not expecting it from such a reputed airline. Although it's not a huge amount it really pains. Please resolve my issue asap....