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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 72

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Sir i have booked flight sg 8476 tickets for my family members on 19.05.2019. Ticket any is 10577. Date of fight was 28.06.2019, from gorakhpur to delhi. On reaching airport gorakhpur it was told by flight officials that flight has been takeoff at 12.30 pm where as flight takeoff time was 13.25 pm. Due to which my family suffered many problems. Then i had booked next day flight ticket in rs 25976/. So i want to know can a flight takeoff before...
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V
vagessh b-shettar
from Varanasi, Uttar Pradesh
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amount debited but ticket not booked

Address:581115

I was booking ticket on 21 jun 2019 from spicejet.com from belagaum to new delhi for the travel on 21st jun 2019. While doing that the amount got deducted from my axis bank account (2 times), but while returning back to the spicejet site, there was some error on the portal. As a result the ticket was not booked. I got the message from my bank (Sms and email) regarding the amount deduction (Rs 10329) but i didn't get any confirmation regarding...
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praveeeee
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trolley damage

Hello team spice jet... My wife travelled from mumbai terminal 2 to cochin airport... Flight sg6282... While collecting the baggage from kochi, she noticed that the number lock and handle of the bag was broken and it is a clear attempt to steal valuables from the bag... Inspite of tagging the bag with fragile sticker, both handle and number lock were broken and there was a theft attempt... Pls take necessary action against those responsible...
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S
Shefalit29
from Mumbai, Maharashtra
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baggage

The baggage was little over the limit with 0 hang baggage. Then decided to take out few clothes from the bag to match the limit, but was not allowed to and was charged 2000 rs for the same. Having boarded the plane huge bags were brought in by the fellow passangers which would not even fit in the overhead, their luggage was not charged and was accomadated easily!
This is not acceptable if someone is being charged and not allowed to...
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R
R.K.Tripti Shalu
from Delhi, Delhi
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my brother's ticket is cancelled instead of my mother's ticket

Address:842001

I have made a tickt with two passenges my mother and my brother from paytm. Bt due to some prblm my mother was not able to come so i csncelled her tickt. I got mail messages nd new generated ticket on the name of my brother. Bt at the airport airline deinied nd said his ticket is csncelled instead of my mother. Nd no one took response nd he has to left his flight nd made another tivkt of 15000. No one is taking respinse tiwards this. Even...
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S
shalinshah
from Mumbai, Maharashtra
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loyalty points to be added to my account.

Address:5/11 shivprasad bldg 97 marine drive h cross road mumbai 400002, Mumbai City, Maharashtra, 400002

From: Shalin Shah
Sent: 28 June 2019 05:10
To: SpiceJet Customer Relations
Subject: Re: Reward Points add Request Complaint
Dear Nafees,
I would appreciate if you can update the number to [protected] also it was a joint ticket booked with my wife mrs dimple bavishi.
Its such a shame, your company spice jet has such a pooling service and do not ward loyalty points for passenger travelling.
the...
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R
rajenchamaria
from Delhi, Delhi
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defective seat and horrible experience

Address:New Delhi, Delhi, 110026

Dear Sir/Ma'am,

As a frequent customer of yours I’m writing in regards to a very distasteful experience I had with your airlines. I booked a business class ticket from Kolkata to New Delhi at full fare, on 18th June, 2019, and the following are my booking details:

Flight no. SG264
Departure Time: 8:45 pm
Arrival time: 11:20 pm
Booking date: Mon, 17th June, 2019

It’s also...
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V
Vikas hemnani
from New Delhi, Delhi
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canceled my ticket on their website automatically with no information

Address:New Delhi, Delhi, 110052

I
Vikas hemnani booking tkt on 12 jun from mmt for spicejet airlines from del to bangalore for 3 person for 23 jun 11:50 am flight but as soon i reached airport for chk in i was told that ur tkts has been canceled yesterday on spicejet airlines yesterday ie on 22 jun 7:16 pm and i was shocked to know that with no intimation on mail or number with that we argued and again i have to purchase a new tkt with rs 34845/- for the same flight...
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Y
Yashaswini. K
from Mumbai, Maharashtra
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confusion whether it's fake or true

Address:Bangalore, Karnataka
Website:Outlook.com

I got a call from the hr of regarding interview. I also started attending, 1st round he asked for registration 2k, 2nd round he asked 6200, for medical verification he asked 13500, but he was giving me the invoice for the payment made. He said training will be in mumbai or chennai, we should be in the office accommodation, for the confirmation he asked 23500. But i didn't pay the last amount. Their was no face to face interview, the interview...
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Y
Yassir Baig
from Kolkata, West Bengal
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cnc tools part offloaded from flight sg 517 on 24/06/2019

Address:6 Robert Street, Kolkata, West Bengal, 700012

Dear Sir,
I, Md Khalid Iqbal was returning back from Bengaluru to Kolkata via flight number SG517 on the 24/06/2019. I was unaware that I couldn't carry tool parts in my luggage which was for my CNC machine and was only available in Begaluru. I had to deposit the tools to the security team and they said it will be in the lost and found department of Spice Jet and I can reclaim the same.
So I am requesting you to update my...
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S
shanky.goyal
from Gurgaon, Haryana
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refund required for spicemax seats paid but not allotted

Address:H.No 1048 Sector-14, Hisar, Haryana, 125001

I was travelling to and fro from delhi to bangkok with my family and had booked total 18 spicemax seats. However due to aircraft change on both occasions only 9 seats (In total) were spicemax (6 during del-bkk & 3 during bkk-del). I was assured that we will get the refund for the remaining 9 seats to the original payment mode. So i request you to kindly refund my payment asap. These 18 tickets were booked with following pnrs:

1....
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D
Deepak Bdm
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refund

Address:uae dubai, Bangalore, Karnataka, 560027

My name is deepak siddiah, i am from bangalore and i am a non resident indian since 2008 and frequently traveling in and out of india and never experienced this kind of a situation before.

I believe you people definitely have to work on the customer service and ethics of the hospitality industry.

Kindly go through the attachment i have booked an one way flight to uae for 16th of march on 15th through happyeasy...
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S
Some nath roy
from Mumbai, Maharashtra
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inhuman activities in sg 84

Travelled in sg84 on 17 jun 19. Felt chilly cold and requested for a blanket. They refused my several requests at all levels on board but provided to another passenger of my status. I complained to the customer care and nodal officer but they tried to save the staff and given absurd reasons for justification. Thinking to go to consumer forum. The company was so inhuman and did not bother to see the comfort of a sixty year old man.
Sn...
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S
SureshKannan KS
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duty free item, not allowed to carry

Address:123

I bought an item in duty free shop, they gave a free briefcase. I asked the shop, whether they allow this extra bag. They told as a policy anything bought in duty free should be allowed. But, while boarding spicejet flight, they asked me to throw the bag and in fact threatened, me to pay over weight fee. This is first time, i come across this type of arrogance by an airline staff....
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A
Aaron Lordson
from Ernakulam, Kerala
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false complaint on my mom

We were travelling in spicejet from dubai to madurai while the worst incident in our life happened my mom was false complaint as a smoker despite having a gallbladder surgery and the mother of two children the air hostesses were very rude and they did not check others properly we do not want to make this a big issue but please send us a reply with an apology letter as soon as possible or we will not even hesitate to complain on your company...
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M
Manisha R
from Mannargudi, Tamil Nadu
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job placement for spicejet cheated me and not refunding my amount

Address:Chennai, Tamil Nadu

I have contacted by your airline employee. They asked 2000 for registration then 7200 for telephonic interview and i paid after that now asked for 15000 i can't pay so i asked for refund of my money 9200. They said they will refund after that they switched off their number now i didn't get money please help me. That person number :priya singh:[protected];praveen (Senior of priya singh):[protected]. Please do help me. I have the proof in which...
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D
Dheersagar
from Delhi, Delhi
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fake call letter and job offer

Recently received a fake call letter from "spicejet limited org." saying that my resume has been selected and that i have to pay rs. 9950 as a security deposit.
Date of incident 22nd june 2019 and i have made payment and payment details is axis bank in favor of mr. Tarun rajesh sharma ifsc code utib0000884
Name of the person who sended me letter and called me his name is abhimanyu rai
Adress of office
Spicejet...
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A
Anjitha francis
from Pune, Maharashtra
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staff issuing boarding pass

I had booked a round ticket for my trip Mumbai to kochi I was allowed a baggage allowance of 15+7kgs initially
But for the same ticket back to Mumbai I was allowed only 7 kgs I assured him I had allowed 21 kgs previously this incident took place on[protected] for flight time SJ 6475 Boarding at 5.30 from kochi ### (angamaly ) airport
The, MANAGER was a very fat guy who just annoyed the issue saying he's supposed to listen...
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K
Kkyogi
from Mumbai, Maharashtra
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inappropriate and rude behaviour of stewardess

Address:Milan Nagar, Ward No. 6, Barpeta, Assam, 781313

Inappropriate and rude behaviour of a stewardess at guwahati airport today 23/06/2019 departing on 11.30 am on the vary moment of departure. Created a scene right before departure by preventing a family of nine members from entering into as the cerebral palsy patient among them was according her not behaving appropriately. I would like to have your attention in the matter so that no passenger get harassed by your staffs.

Thank...
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suranjandas2011
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight seat cancellation amount not being refunded

Address:Mumbai City, Maharashtra

Pnr : x91p9p - 28th june - mum-jai

Pnr : s73g2f - 29th june - jai-mum

Pnr : gfthhh - 05th july - jai-mum

The seat cancellation done on the above pnrs are not refunded to the paytm wallet registered with phone no [protected].
The above pnrs seat reservation was done with the above registered paytm phone number.

Spicejet order ids :
[protected]
[protected]br...
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