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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 74

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D
dk4491
from Mumbai, Maharashtra
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baggage missing

Flight number:SG6373
PNR:UHEL8E
Passanger Name:Abhishek Kaushik
Date:15 june
I checked in my dark grey stroller bag from mumbai but it was not received on bagdogra airport.I took the spice max(business class) tickets where it was mentioned that i will get priorty baggage.My all clothes, shoes and personal items worth nearly Rs 45000 is missing.My whole trip to north east goes to waste because of this.
br...
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K
kishan91162
from Baghdogra, West Bengal
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misbehaving by airline staff name shanker

Address:don bosco school road, surabhi apartment, sevoke road, Darjeeling, West Bengal, 734001

Travelling from Bagdogra to Mumbai have total baggage 19kgs including hand and requested to take in total baggage in check in due to heart problems with proof of bypass surgery 6month back but he rudely denied and moved.so this type of treatment is not expected from a reputed airline.He should politely answered and look into the genuine problem of a customer.

Thanks...
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K
kumarraj82318
from Gurgaon, Haryana
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missing electronic items

Address:BAJRANG BALI, New Delhi, Delhi, 110006

Dear Sir,

Please note that i have travel from New Delhi to varanasi on 22.05.2019 through Flight no.SG2538. I have take two power bank & one earphone in my luggage.On airport my luggage was hired because the things are not allowed.They have keep my power bank & earphone at Delhi airport & told me to take back when return.
After 10 days i came back and asked for my power bank & earphone.
They informed me that...
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Respected Sir,
On Thu 13th Jun 2019 myself and my wife Sadhna Rana checked in at Adampur for flight number SG 8732 of Spice jet for Delhi. I was told that the baggae was having excess weight of 32 KG permissible under one PNR 1515FL by 33 KG and asked to pay at spot a sum of Rs 13, 200 which I paid vides receipt number 2018-19/AIP 094 vides debit card as I had no other option under the circumstances. I noticed that I was allowed permissible...
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S
Safwan Rahman
from Kolkata, West Bengal
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refusing complimentary hotel stay for 2 days

I took connecting flight from Mumbai to dhaka via kolkata SG 490 and SG71 on 13/6/19. Unfortunately the flight from Mumbai to Kolkata got delayed by 6 hours. We were kept unaware of the exact take of time all way along. Meanwhile our connecting flight from Kolkata to Dhaka took off. Now I with my parents are stuck at Kolkat. This delay of flight has caused us much inconvinience. The next flight the have given us is on 17/6/19 so we are stuck...
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T
T Rashika
from Darbhanga, Bihar
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refusing complimentary hotel stay for 2 days

I took connecting flight from Mumbai to dhaka via kolkata SG 490 and SG71 on 13/6/19. Unfortunately the flight from Mumbai to Kolkata got delayed by 6 hours. We were kept unaware of the exact take of time all way along. Meanwhile our connecting flight from Kolkata to Dhaka took off. Now I with my parents are stuck at Kolkat. My father is a patient of cancer and currently receiving treatment in tata hospital. This delay of flight has caused...
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V
Veena Bansal
from Delhi, Delhi
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flight delayed and no responsibility taken

I booked Kanpur-Delhi flight or June 11, 2019 which was scheduled to depart Kanpur at 12:30 PM to reach Delhi 1:45PM. I has an Indigo connecting flight from Delhi at 5:25 PM to Raipur. Spicejet doesn't operate on Delhi-Raipur segment and Indigo doesn't operate on Kanpur-Delhi Segment. Spicejet flight was delayed and took off at 3:45 PM from Kanpur and reached Delhi at 5PM. I missed my Delhi-Raipur flight. I had to stay in Delhi and purchase...
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P
Purvesh Mane
from Mumbai, Maharashtra
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luggage not get back

Address:cst airpot santracruj, 40005
Website:spicejet.com

I ma purvesh mane travelled from dxb to mumbai on 11 june fkight number is SG014 while as sson as i come to mumbai airport i didn't receive my luggage after some time i got to kno thry keep my luggage in dubai airport after that they told you whil get it by tomorrow at u home bt naow it 2 days went bt my luggage is not yet received and they r not answering my call and mail...
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S
Swapna Nitin Upadhyay
from Mumbai, Maharashtra
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spice max services

Address:84 B chhatrapati nagar Ayodhya Bypass near narela zod, Bhopal, Madhya Pradesh, 462041

We had a prebooking of spicemax seats in flight no. SG 8956 scheduled on 8 june from srinagar to delhi. While check in we were told that the air crafts have been changed and they no longer had max seats available, but they promised other facilities like food and beverages. It is to inform you that we paid an extra amt of 2037 just for the extra leg room which was denied to us at the last moment. Also tge food which was served was rotten which...
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D
deepasb
from Thiruvananthapuram, Kerala
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cheating for money by the name of job offer

Dear Sir,

My name Deepa from Trivandrum, Kerala. I'm unemployed and a jobseeker, looking for job. On 11 June 2019 (yesterday) I registered for airline job in Quikr.com. I got calls from [protected], and WhatsApp chat from [protected] and they are from SpiceJet Airline asked id proof, passport size photo and 2500 rupees for registration and gave bank account details as:
SBI Bank,
Ac Holder Name: Harichand, br...
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Address:Patna, Bihar

Flight SG 8998 scheduled at 9.25 am on 12.06.2019 from Patna airport.
We all have checked in and boarding pass have been issued. Baggage booked.
We all are waiting for system update. No update on display board for security check.
At 9.15 an an official from Spice Jet inform me about the flight. We all went to boarding gate but informed that our flight was take off.
At 10.00 am we all have kicked out with my baggage...
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P
Parvaiz Memon
from Vyara, Gujarat
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disgusting ground staff in dubai

The staff in dxb r rude & disgusting. They stand near the flight entrance & rudely say to either pay or throw the luggage. We requested that our relative will take it back but rudely got a reply of no. Will never in life travel with spice jet. And will do max mouth publicity of this disgusting service given by the hooligan staff. The think staff did was what goons do. Shame on ur service...
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P
pre.josef
from Jayamkondacholapuram, Tamil Nadu
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medical waiver for cancelled flight

Address:41 Dr Abdul Kalam Road, 603103

I have a medical condition due to which i could not make it for a trip booked for june 7th.. on june 2nd i send an email with my medical documents to [protected]@spicejet.com. till June 6th there was no response and then the customer care agent just cancelled the tickets as flight was next day and applied normal cancellation charge for both me and my husband . I was assured that their team would verify the medical documents in the next...
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P
pravinkarmegam
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delay in flight

I have booked a flight at 9.30 am from Tuticorin to Chennai (SG 3592) on 8-June-2019. I received a mail saying that, the flight will depart at 10.45 am from Tuticorin due to some operational reasons. I need to reach chennai before 2pm, since I had a connecting flight from Chennai to Kuwait at 4.05 pm. The Spice jet staff in Tuticorin, completed the check in process and made us to clear the security check and informed us, the flight will depart...
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M
Mudit Bir Kohli
from Delhi, Delhi
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unethical behaviour

I had booked 3 tickets from 'cleartrip.com' for a flight from Bombay to Delhi on 9th June at 21:40. When I arrived at the Chhatrapati Shivaji Terminal 1, I was informed that the timings of the flight had been changed to 21:00 and that all the gates were closed. I did not receive any SMS, Email or call regarding the change of timings. I went through a lot of harassment and mental stress due to the negligence on behalf of your airlines. It...
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M
Md Najrul haque
from Delhi, Delhi
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regarding luggage

Address:91

I was traveling on 1june 2019 by spice jet 376, , my new trolley bag was not handled properly and at the end of journey I received my luggage /trolley which was rubbed badly and my chain hook was broken too... I am a regular customer of spice but now I think to fly with other airlines..this type of services is not accepted from spice.. Hope spice will improve luggage safety n security..
Pnr-DFNVMH...
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A
Ankush Naik
from Mumbai, Maharashtra
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fragile baggage handling

Address:Mumbai, Mumbai City, Maharashtra

I am travelling from Mumbai to Delhi 6702. I had a carton box with glass frames inside, and already mentioned at boarding pass counter to put fragile sticker on it and handle with care. However i boarded the flight and i can see the luggage bags unloading through window and i see my luggage carton box is completely torned out also other heavy suitcase bags are staged onto it. I mean this is the way spicejet handle the fragile luggage? I have...
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Address:Chennai, Tamil Nadu, 600100

The flight was supposed to take off @9.55 pm and there no announcement and notifications that the timing has changdd to 10.30 pm.

The service guys asked to onboard at 10.15 pm and every passengers were in and set for journey by 10.30.

Then the pilots did not come till 11.25 pm and all the passengers were uninformed untill asked.

Due to this irresponsible behaviors from the staffs, i have lost...
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A
Archita Sawhney
from Mumbai, Maharashtra
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charged double for luggage even after confirming

My mother is travelling from jaipur to mumbai for which i have booked her flight and i got a massage saying that i have booked a ticket which only allows cabin baggage no check in baggage and i called customer care and sorted that out by paying 400 rs but now they have again charged her same amount from my mom at the airport
This is not acceptable and now no one is picking up the call also. On hold for so long and i am tired of hearing...
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M
Mattapalli Dinesh Ram
from Delhi, Delhi
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flight on runway for more than an hour after landing

We took a SG3603 on 8jun2019 from Hyderabad to Goa. Traveling with an infant. The flight took off at around 5PM and landed around 6:30PM at Goa. It's been more than an hour after landing, they not yet have clearance to any of the airport gate. Currently the crew is not allowing us to access the wash room. We are currently having limited food for the infant and need immediate help...
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