SpiceJet Complaints & Reviews

My brand new Wildcraft rucksack was in tatters when it arrived in the Baggage belt. I was travelling by SpiceJet Guwahati to Bagdogra on the 5th June 2019. Extremely disappointed with the service of Spicejet There has been no compensation for it whatsoever. I had raised a complaint at the airport itself but to no avail. I don’t think the airlines care much about the passengers and the passengers’ belongings because my other luggage which...

I travelled on flight SG3106 from Goa To Chennai on 6th June 2019. The scheduled departure was 1:35 pm but the flight was delayed by more than 45 minutes with boarding starting only at 1:45 pm. There was no information through email or message regarding the delay nor did the Spicejet officials at the airport convey any message.
This time the experience with the flight staff was pathetic as well. There was one air hostess Miss Valantina...

I tried to book a ticket on 01 June 2019. The booking failed and an amount of Rs. 2430/- was deducted from my account which was done through SBI Debit card with number 5175XXXXX2190. I immediately logged a complaint on 01 June 2019 only and was provided a complaint number as 03779553. I was assured that the amount will be refunded within 24 to 48 working hours which have since expired. On talking to your executive over phone i was told that...

I, swapnil shingare travelling to spice jet from Mumbai to Guwahati with SG6480, after reaching Guwahati, I found my bag opened and found one instrument missing from the bag. That instrument must needed for our engineering project at IOCL new bongaigaon site. PnR Y882MF

ANY DELAY WOULD OCCUR IN PROJECT, SPICE JET HAS TO BEAR THE EXAPNSE OTHERWISE LEGAL ACTION WILL BE TAKEN BY VBROTHERS PROCESS-SOL AND ALSO RESPONSE WILL BE...

I, swapnil shingare travelling to spice jet from Mumbai to Guwahati with SG6480, after reaching Guwahati, I found my bag opened and found one instrument missing from the bag. That instrument must needed for our engineering project at IOCL new bongaigaon site. PnR Y882MF

ANY DELAY WOULD OCCUR IN PROJECT, SPICE JET HAS TO BEAR THE EXAPNSE OTHERWISE LEGAL ACTION WILL BE TAKEN BY VBROTHERS PROCESS-SOL AND ALSO RESPONSE WILL BE...

I had booked a flight for 3rd June from Kolkata to jharsuguda but although the money has been deducted from my account I dint receive aby confirmation mail related to the ticket. So case number 03781558 has been filed against this grievance but everytime I'm calling for update no positive response has been received from the concerned team and no information has given through mail communication. Resolve the issue in priority...

Hi I am traveling from del to Mumbai spice jet SG8705 which was supposed to depart at 08:00 and it’s already09:30 and yet the flight has not takeoff.

It’s such a disgraceful and disgusting that it’s too late and yet there is no guarantee and commitment to fly at the earliest.

Your airline should compensate our for delaying so much without any assurance to fly soon.

I had a emergency and a...

We were travelling from Ahmedabad to Bangkok on flight SG85 on 28th may and the flight got delayed by more than 6 hours.It was suppose to departure from ahmedabad airport at 7pm and instead it departed at 1:45am.We were four people and we faced lot of trouble.I demand compensation from airlines at earliest.
SG85 on 28th May.
Due to the delay caused my one day hotel booking in bangkok got cancelled which led me to loss of around...

Rs. 2, 448.00 spent on card 9179 on 02-JUN-19 at RSP*RAZORPAY SPICEJE. Limit available. . I paid for trip from Madurai to Chennai. Name V . Vaidehi emailid v.[protected]@licindia.com. Morning 7.50 am flight. I am yet to receive ticket, pnr number . Please send the details immediately to me. Thanking you in advance. Regards, V. Vaidehi mobile [protected]....

Hi,

My baggage was damaged during my travel from mumbai to chennai on 2nd june.
Flight no. Sg 6287
Pnr q8evjc

The handle was totally damaged due to negligence and carelessness shown by your baggage handlers. It is not replaceable and cannot be used. I was asked to send a complaint to [protected]@spicejet.com
By your staff near the luggage pick up.

On 5th i received a...

SG423 IT was scheduled at 11.15 pm.
First it was showing in the display as 11.45pm now it's showing as 12.25am.
Hey you ### stupid don't you dare to be on time always you guys are doing so again and again.
I am also going to complaint in social media as well as jaago Grahak jaago.
Instead of jet government should close you I hope in future.
Thanks
Amarjeet kumar
(PNR-QE1RXQ)...

I have cancelled my flight sg612 sat, may 11th 2019 dep. Time 8.05pm due to postponed because i have to catch my connecting flight. Before leaving i spoke to customer care they promised to refund the amount 15976 rs which still i haven't received any. Please do needfull or let me known the id or phone number to raise the complaint.

Thanks
Kavitha saravanan

14-apr-2019
(14-apr-2019) to transfer...

Dear Kamal

Just landed and am reporting the very unprofessional and untrained crew you have .

Couldn't get water after 3 reminders in a duration of hour or more

Until the descend no one came or asked for sale of refreshments

On complaint to the crew in charge she also was absolutely indifferent n callous. Just trying to enact a drama before the passengers

Overall...

Incident on dubai airport on 5th june 2019:

I booked the ticket on an emergency where prices were exclusively high and so did not book my seat thinking atleast i will get a seat at the check in... At the check in counter the lady who was so adamant gave me a seat 32e and i requested give me any seat until 10-12 row but please not too last as there are so many labors and there is a bad smell... She denied and said i cannot...

I have received a fraud call from [protected], spice jet dell counter (Name displayed in true caller) on 04/06/2019 at 0728 hours about the cancellation of flight sg-152 from delhi to silchar. For the verification of this call, i tried to call spice jet customer care but couldn't connect with them due to busy network. I have left with no option so i cancelled this flight to get ticket in another flight to reach my destination urgently on...

This is with reference to my ticket from jabalpur to. Hyderabad vide pnr xyzsyp booked through goibibo.in the name of mr shubhank bhojwani.
Unfortunately on 02/june/19 date the said flight no. Sg-2942 from jabalpur to hyderbad was delayed by two and a half hours due to operational default in the flight as informed to me by ur executive. As a result i missed my onward connecting flight from hyderabad to mumbai by indigo flight no 6e-263...

We flew from dubai to ahmedabad on 31st may at 20:45 hrs in flight - sg-16, we landed in ahmedabad on 1st june 01:30 hrs, then we were informed that they left the bags of 55 customers on the dubai airport, i was one of the aggrieved customer, then after constant follow up, i received my bag on 2nd june at 18:17 hours, the bag i received was damaged, the courier guys took a photo with them and i wrote a letter stating that my bag was damaged...

Pritam Desai traveling from Mumbai to Amritsar on 3-June-19. I reached at counter 11.10 am, staff was attending prior customers, while I was busy locking my luggage. Soon he closed system at 11.20 am done with customer before me. There were 11-customers reached 11.22 am. All o[censored]s were denyed loosing our hard earned money due to your arrogant customer service representatives. We also had argument with in charge manager who wasted 20+ minutes...

I have travelled from jeddah to hyderabad by flight sg 34 in june 2, 2019. We had 4 passengers travelling together.
My zamzam bottles (4 in number) have not arrived and we had lodged a complaint that day. They said they would call, but havent received any call.
Since, it has already passed 24 hours. How do i get those bottles? No body called, also i tried customer care services, no response there also.
Please tell me...

R/sir
Today i journey to your spice jet aircraft sg55 amritsar to dubai nd i m very disappointed to your service Nd today i will very harrassment by aircraft nd staff member first of no body canvey the msg to delay the flight nd now ac of aircraft is not working very much poor serivce i will suggest to any body to use these flight nd i will not happy to your service...