SpiceJet Complaints & Reviews

I have booked my flights on april 30th to travel on july 26th with return on august 17th, muscat to hyderabad. And on may 30th i got a call stating that this itinerary is being cancelled due to operational reasons. And when i tried call the numbers given in the sms they took my 40 minutes for waiting to speak to a customer care and they rescheduled my flights with 4 to 6 hours extra each segment of my travel.

I want compensation for my prolonged hours of my travel time as the airline will cannot understand the time importance, and for the interest of amount i have paid on april 30th for booking the ticket which is 20% pm for detail as below.

The initial ticket
Fri 26 jul, 2019 sg 62 muscat ahmedabad/t2 12:10 am 4:00 am spicejet
Fri 26 jul, 2019 sg 511 ahmedabad/t1 hyderabad 8:20 am 10:05 am spicejet
Sat 17 aug, 2019 sg 512 hyderabad ahmedabad/t1 5:55 pm 7:55 pm spicejet
Sat 17 aug, 2019 sg 61 ahmedabad/t2 muscat 10:00 pm 11:00 pm spicejet

And rescheduled ticket

Fri 26 jul, 2019 sg 62 muscat ahmedabad / t2 0:10 am 4:00 am spicejet
Fri 26 jul, 2019 sg 636 ahmedabad / t1 mumbai / t1 5:30 am 6:40 am spicejet
Fri 26 jul, 2019 sg 467 mumbai / t1 hyderabad 1:35 pm 3:00 pm spicejet
Sat 17 aug, 2019 sg 422 hyderabad mumbai / t1 11:05 am 12:35 pm spicejet
Sat 17 aug, 2019 sg 635 mumbai / t1 ahmedabad / t1 5:30 pm 6:40 pm spicejet
Sat 17 aug, 2019 sg 61 ahmedabad / t2 muscat 10:00 pm 11:00 pm spicejet

I any see the initial ticket single layover ticket which is more costly than the dual layover,

Kindly look in to the matter very seriously as the airlines are making fool of the early bookings and playing with the customers with arrogance.

Its worst service by spice jet, my flight is on 30th may and pnr i8gqxc my flight is being delay and then they told me fight is cancel but the real reason is that flight is not cancel inspite of that my seat is given to person who paid higher for that seat, this is absolutely a worst service they should see that i have confirmed booking. I hope spice jet also sealed by govt as like jet airways...

To give you some background, I have booked a flight from Mangalore to Mumbai scheduled departure on 30th May 2019 - SpiceJet. There were two PNR created a) PNR - NY7S7J with 3 passengers(Nikesh Shetty- Physically challenged, Sharda Shetty - Cancer Patient & Reshma Shetty (Wife of Nikesh Shetty)) . b) PNR - ZI4C2R for passenger Vilas Shetty. We made payment on 26th May 2019 through Paytm wallet for both PNR's while the payment for both PNR's...

On 27 may 2019, my family was flied to kochi in sg 8952 flight with infant and child. She was carrying spice max ticket and flight was delayed by 3 hours. None from spice jet had offered her facility and meals as it mandatory to offer passenger for meals and facilities.
Due to the delay, my family felt in stress and unwanted worries. Also we have lost self operating hours to me and the person who came to pick my family at at kochi airport at late night.
Please take this incident as serious issue as we trust your service and make our family travel with you. These incidents make our confidence down and not to recommend people to travel with you.

I traveled from dubai to mumbai on 28th may 2019 flight number sg014. My all 3 baggage was missing. I waited for almost one and a half hour for my baggage and there were so many spice jet personnel but no one informed us that the aircraft did not load about 50 bags in the aircraft. I was one of the first people to check in from dubai 3 hrs prior to my departure. The flight was suppose to start at 2.15 am but started half an hour later. I reached mumbai at 7.10 which was a delay for me. I had a connecting flight back home to hyderabad at 9.15 through indigo airlines. I was travelling with my husband and 7 year old nephew. I want to stress that the spice het customer service sucked. They refused to help and did not provide any compensation. I lost 13, 000 rs becuase of this. I could not bord my connecting flight becuase of this and i had to stay in an unlnow town untill i spent more koney put of my pocket to book a brand new tocket for the 3 o[censored]s. Totally looting tbe cusptmers. Spice jet has caused nuisnace to over 30 passengers and need to answer and pay for this

Complaint No:CMBSG 9264.Since till date I am not getting my missed baggage by hand or through door delivery as I got message from the baggage dept on the travel date of 08.11.18.

I called many times in the Airport baggage Dept and Spice Jet Airlines too at Colombo.

But no proper reply and no proper response for that.

So I went to Colombo airport on 20.12.18 and 12.02.19 for my baggage claim inquiry for the missing baggage status to both Airport baggage dept and Spice Jet airlines.
There was not found my missed baggage and after that only your Spice Jet woman staff was given me the contact details for the Customer relations to send mail.

Now almost six and half month lost for the missing baggage to find by your Airlines.

Pls. take necessary action immediately to get my baggage or the claim as per the NORMS.

Mr sangeeth who was handling the baggage check in was behaving ruthlessly to other customers which impairs the reputation of spicejet. Already the flight is good at delaying. He is shouting at the passengers for carrying extra luggage. He says rudely that it's the responsibility of the passenger to read it and it is not his concern. Really am disappointed by his rude behaviour. When i said i would complain he said he doesn't give a damn about the same.

We baught tickets from ccu totpt viahyd and back on 21/4/19 (Pnr nos _ceghhk andte8vyq) which were cancelled due to boyeing 737max, on 30/4/19. We had to shift to indigo, on the same days paying an extra amount of rs21000. However, the spicejet flights to and fro from tirupati, were scheduled on those days. Instead of refunding the full amount, spicejet could have easily adjusted our ccu to hyd and back flights. No customer care personal could be contacted, only getting a busy tone, and a recording_sorry for the inconveniences.

I srinivas, last feb 5th received the message via rshine job offer in this phone number [protected] (Ritika sharma), that lady asked job is there first you have registered my company registration fees is rs-1850. Ok i asked how will pay, she massage bank account details my number, (Account holder name:parmal adibasi, account number:[protected], ifsc code:sbin0030082) i have transfer the money directly my bank account. Next time she sendcompany whatsapp number-[protected] (Flying.com) this number is send online test. Test is pass, she is told test pass send your documents in whatsapp number i send all my documents. Next day she called and connected hr he asked me about my qualifications and experience and skills, and my family. Next day she called asked me you are selected for ground staff job for telephone verification and he asked for the money day by day documents verification-rs-6400, soft copy-rs-16300, soft copy password rs-26300, bank account opening rs-32500, i'd card &gate pass rs-35200, uniforms rs-40200, laptop rs-45600 (Total 2 lacs 4 thousand 350rs) all amount paid for my bank account to parmal adibasi account he branch is sbi station road ashoka nagar madhya pradesh. Next day mail for me your joining date is march 11 sent soft copy. Next march 8th mail for me yours joining date as changed april 25, next april 22 mailing last change your joining date may 20. But may 20 is fast is phone number [protected] is switched off whatsapp number [protected] is not available. Please i have requested to you check the attached documents put the case for frauds and my money to back for me please find out account holders.

Sir

My daughter deepshikha agarwal boarded your flight no 3346 schedule departure at 14.50 hrs from guwahati to kolkatta on 25th may 2019.

While on security check her laptop (Model hp pavilon) got exchanged with one nilankana das.

Shall be obliged if you check at your end if any such complain is been received from any person.
Please do let us inform at our mobile no [protected] or [protected]

Or mail to [protected]@yahoo.com or to deepshikha. [protected]@gmail.com

Sir/madam,

I travelled from jammu to delhi by flight no. Sg 161, jammu to delhi on 23 may 2019, pnr no. Db1kfg

I booked a seat 11a after paying extra money as 'additional services'.

I was shocked after reaching my seat at 11a as there was no window. (Photo attached).

It is clear denial of paid services (No window seat after purchasing additional services). It was embarrassing for me infront of my family as i told them kids will get window seat.

Kindly do the needful.

Me & my wife traveling to mumbai - kolkata on 19th may 2019 flight details sg 490, on 25th may 2019 sg 579 & sg489 named mr jitendra kadam & shraddha sukre.
While traveling by your staff bag causes very much damage that is lock had been broken, wheels are breaked, from one side bag is also teared while this journey.
For luggage care it is worst experience with spicejet.
Looking for improvement for luggage care.
The passangers who all are traveling through your flight will faith you.. They carry there valuable goods in that luggage... It is your responsibility to take care very much carefully. But the same thing makes us disappointing.
For your reference we are attaching photos of our bag.
Kindly take care for same thing hance.

Regards
Jitendra kadam
[protected]/[protected]

Your service has totally damage our luggage during travel from kolkata airport to bagdogra on 16.05.2019. We are sending you the photos and video below.
We had already lodged a complain on that day at spicejet customer care service center at bagdogra. After a few days they contact with me over phone and denied to compensate.
Please let me know why will not we move for legal action.

Our flight no. Sg924 pnr no. Vgm3hh-9 tickers and pnr no. Zegs8n-4 tickets, date 22/5/2019 goa to ahmedabad at 5.30 pm was on time. But i inform d by u one day before that cancelled flight and another flight
Given, it was via mumbai, goa to mumbai-1.30 and mumbai to ahmedabad
5.30 pm. And we noticed that our cancelled flight goa to ahmedabad was not actually cancelled, the same flight sg924 takeoff from goa 1.40late. So why misguide us. Our booking and much and more activities bookings csncelled. We paid much more money to them for cancellation. So please refund me my money which i paid to my bookings, meals and much more.

I was trying to book flight ticket for my husband bharat kataraki on[protected] from mumbai to hubli 14.50 spicejet flight. After entering the personal details amount got deducted but due to technical errors payment dint get processed and i did not get ticket or the amount back.. Without knowing the error in the website i had unsuccessfully tried two times and lost 12, 000 for the two tickets. Have not received any refund notification till now nor i got the ticket.

My name is ms. Vandana mahajan. I had bought a ticket for 24 may, by sg 927 flight from bangalore to ahmedabad. The ticket was issued for the flight departure time at 19.00 hours. I reached the spice jet check-in counter at 5.30 pm. There i was told that the flight has been rescheduled to leave later at 1.50 am. I was told that the rescheduling was done three - weeks ago. I had booked my ticket on 14 may.
Why was i not informed about the re scheduled time at the time of the booking?
Why was the spice jet system not updated to give the passengers new timing for the flight? The system continued to show the flight departure time at 19.00 hours as on 14 may.
Why was i was not given any information on sms or e mail regarding the rescheduling?
I had an onward connection from ahmedabad to bhuj at 22.30 pm on 24 may. I was to conduct a workshop on 25 may in bhuj. My entire work programme has to be canceled and rescheduled due to mismanagement and lack of information provided by the spice jet airways. The staff at the check in counter was not at all efficient and helpful. They left me high and dry to fend for myself in the unforeseen circumstance. Thye offered me no support what so ever. I asked them to help me find another flight that i could take to which they can't help.
I hope to have a speedy and sympathetic response to my complaint from the spice jet authorities. Kindly update the flight information detials on this sector today.

I received job offer massage from rshine this number [protected]. I call this number lady asked me job is there registration fees is rs 1850. She send bank account holder name is parmal adibasi account number is [protected] ifsc code sbin0030082 branch station road ashok nagar madhya pradesh i send amount step by step registration-1850, documents verification-6400, soft copy-16300, password-26300, bank account opening-32500, idcard gate pass-35200, uniforms-40200, company laptop-45600 total amount for 2.04.350 (Two lacs four thousand three hundred fifty)
Phone number is [protected] switched off whatsapp number is[protected] message was not received
Please check the attached document and the originality, fraud mens help to me refund my money

This is a complaint against dice recruiters and spice jet airlines.

I got a call from dice recruiters in late march for a job in spice jet airlines. After talking to both of them many times, they said i have to pay certain amount of money. After every payment they asked for some more payments towards the job (Training chargers, job security, etc). They said this money will be refunded. After 3-4 transaction it was getting too much so i refused their offer. They said they will refund my money. It's been almost two months that i still haven't received it. I have sent them many emails. They haven't responded to any.

I tired contacting dice many times my calls were unanswered many times. I got a hold of them twice and they said they'll refund the money and again when i tired contacting them they didn't respond.

It's been very long since i've been asking for my refund of rs. 31, 200 (Rs. 1500 + rs. 11, 200 + rs. 18, 500).

I still haven't received it. I've even sent my account details to them (Email dated 2nd april, 2019). I got a call from a person from the dice team about the refund but even after sending my details almosy two month ago, i still haven't gotten back my refund which i was supposed to get on 5th april anyway according to all the times they had told me that over the phone and email while i was paying it.

When it was time to pay for it they called me almost every 15 mins to make sure i paid it. Now it's been so long that i'm asking and i still haven't gotten it.

I'm still not getting any proper response from them.

Their email ids
Spicejet. [protected]@india.com
[protected]@protonmail.com

Sir my name is [removed] travelled in your flight on[protected] from dxb to ccj. I have seen my baggage as opened from calicut international airport. I have kept two ear phones in that part. It’s zip is damaged. It’s my first experience like this way for my last six years traveling and it’s first time i’m traveling in spicejet.

I had booked flight tickets from jaislalmer to jaipur on 21st may.
The flight was cancelled by spice jet at the last moment due to operational service,
Because of this last minute cancellation from spice jet, i had to cancel jaipur to banglore flight which i had booked
Also i had to stay back in jaisalmer for 1 day
I had incurred close to 8k to 9k loss beacuse of this

Secondly i had booked spice jet flight for may22 - jaisalmwr to ahedabad which again had a delay of 2 hrs

I have all the bills (Hotel, flight tickes) for the expenses which i had spent becausa of this cancellatiin
Pls pay back all my expenses which i had paid for