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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 77

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S
sanjay.thogiti
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cancellation of the flights

Address:6-3-1478, NGO'S COLONY, OPP TO CHATRAPATHI SHIVAJI CRICKET STADIUM, VANASTHALIPURAM, Hyderabad, Andhra Pradesh, 500070

I have booked my flights on april 30th to travel on july 26th with return on august 17th, muscat to hyderabad. And on may 30th i got a call stating that this itinerary is being cancelled due to operational reasons. And when i tried call the numbers given in the sms they took my 40 minutes for waiting to speak to a customer care and they rescheduled my flights with 4 to 6 hours extra each segment of my travel.

I want compensation...
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Kuswah Saurav
from Vapi, Gujarat
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flight delay then cancel

Address:Ahmedabad, Gujarat

Its worst service by spice jet, my flight is on 30th may and pnr i8gqxc my flight is being delay and then they told me fight is cancel but the real reason is that flight is not cancel inspite of that my seat is given to person who paid higher for that seat, this is absolutely a worst service they should see that i have confirmed booking. I hope spice jet also sealed by govt as like jet airways...
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V
Vidyashetty16
from Mumbai, Maharashtra
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refund of payment done but booking was not done

To give you some background, I have booked a flight from Mangalore to Mumbai scheduled departure on 30th May 2019 - SpiceJet. There were two PNR created a) PNR - NY7S7J with 3 passengers(Nikesh Shetty- Physically challenged, Sharda Shetty - Cancer Patient & Reshma Shetty (Wife of Nikesh Shetty)) . b) PNR - ZI4C2R for passenger Vilas Shetty. We made payment on 26th May 2019 through Paytm wallet for both PNR's while the payment for both PNR's...
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A
Abdul Haris
from Mumbai, Maharashtra
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delay in airline

Address:New Delhi, Delhi, 110014

On 27 may 2019, my family was flied to kochi in sg 8952 flight with infant and child. She was carrying spice max ticket and flight was delayed by 3 hours. None from spice jet had offered her facility and meals as it mandatory to offer passenger for meals and facilities.
Due to the delay, my family felt in stress and unwanted worries. Also we have lost self operating hours to me and the person who came to pick my family at at kochi...
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S
shirleynadia
from Hyderabad, Telangana
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missing baggage and missed connecting flight

Address:Mumbai City, Maharashtra

I traveled from dubai to mumbai on 28th may 2019 flight number sg014. My all 3 baggage was missing. I waited for almost one and a half hour for my baggage and there were so many spice jet personnel but no one informed us that the aircraft did not load about 50 bags in the aircraft. I was one of the first people to check in from dubai 3 hrs prior to my departure. The flight was suppose to start at 2.15 am but started half an hour later. I...
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S
subra ganesan
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luggage missing at colombo airport

Address:Ekkattuthangal,Guindy Chennai, Chennai, Tamil Nadu

Complaint No:CMBSG 9264.Since till date I am not getting my missed baggage by hand or through door delivery as I got message from the baggage dept on the travel date of 08.11.18.

I called many times in the Airport baggage Dept and Spice Jet Airlines too at Colombo.

But no proper reply and no proper response for that.

So I went to Colombo airport on 20.12.18 and 12.02.19 for my baggage claim...
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S
Shankar Narayan Sathiavageeswaran
from Kollegal, Karnataka
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customer agent representative at dubai airport terminal 1

Address:TC 20/1600 SASTRI NAGAR, Thiruvananthapuram, Kerala, 695002

Mr sangeeth who was handling the baggage check in was behaving ruthlessly to other customers which impairs the reputation of spicejet. Already the flight is good at delaying. He is shouting at the passengers for carrying extra luggage. He says rudely that it's the responsibility of the passenger to read it and it is not his concern. Really am disappointed by his rude behaviour. When i said i would complain he said he doesn't give a damn about...
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B
Bibekananda Chakraborti
from Kolkata, West Bengal
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loss and harassment

We baught tickets from ccu totpt viahyd and back on 21/4/19 (Pnr nos _ceghhk andte8vyq) which were cancelled due to boyeing 737max, on 30/4/19. We had to shift to indigo, on the same days paying an extra amount of rs21000. However, the spicejet flights to and fro from tirupati, were scheduled on those days. Instead of refunding the full amount, spicejet could have easily adjusted our ccu to hyd and back flights. No customer care personal...
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S
Srinivas Siddappa
from Delhi, Delhi
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fraud offer letter

Address:Kempegowda international airport, Bangalore, Karnataka

I srinivas, last feb 5th received the message via rshine job offer in this phone number [protected] (Ritika sharma), that lady asked job is there first you have registered my company registration fees is rs-1850. Ok i asked how will pay, she massage bank account details my number, (Account holder name:parmal adibasi, account number:[protected], ifsc code:sbin0030082) i have transfer the money directly my bank account. Next time she sendcompany...
+9 photos
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S
sidhantika
from Guwahati, Assam
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laptop

Address:maligaon at road, Kamrup Metropolitan, Assam, 781012

Sir

My daughter deepshikha agarwal boarded your flight no 3346 schedule departure at 14.50 hrs from guwahati to kolkatta on 25th may 2019.

While on security check her laptop (Model hp pavilon) got exchanged with one nilankana das.

Shall be obliged if you check at your end if any such complain is been received from any person.
Please do let us inform at our mobile no [protected] or [protected]...
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A
abhishekparleg
from Mumbai, Maharashtra
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denial of paid services (no window seat after purchasing additional services)

Sir/madam,

I travelled from jammu to delhi by flight no. Sg 161, jammu to delhi on 23 may 2019, pnr no. Db1kfg

I booked a seat 11a after paying extra money as 'additional services'.

I was shocked after reaching my seat at 11a as there was no window. (Photo attached).

It is clear denial of paid services (No window seat after purchasing additional services). It was embarrassing for...
+1 photos
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J
Jitendra Kadam
from Mumbai, Maharashtra
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damage the bag

Address:Bharath Rahiwashi sang,galli no 1, GAZADAR BANDH, S. B. PATIL ROAD,, 400054

Me & my wife traveling to mumbai - kolkata on 19th may 2019 flight details sg 490, on 25th may 2019 sg 579 & sg489 named mr jitendra kadam & shraddha sukre.
While traveling by your staff bag causes very much damage that is lock had been broken, wheels are breaked, from one side bag is also teared while this journey.
For luggage care it is worst experience with spicejet.
Looking for improvement for luggage care.
The...
+3 photos
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P
Pulak Kumar Jana
from Mumbai, Maharashtra
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damage of luggage

Address:Flat No 7&8; Dipanwita, 54 PhoolBagan Road, 700086

Your service has totally damage our luggage during travel from kolkata airport to bagdogra on 16.05.2019. We are sending you the photos and video below.
We had already lodged a complain on that day at spicejet customer care service center at bagdogra. After a few days they contact with me over phone and denied to compensate.
Please let me know why will not we move for legal action....
+3 photos
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A
alpesh barbhaya
from Ahmedabad, Gujarat
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our flight was direct but change to last moment

Address:C/403,Akash -3 ,naranpura,ahmedabad, Ahmedabad, Gujarat, 380013

Our flight no. Sg924 pnr no. Vgm3hh-9 tickers and pnr no. Zegs8n-4 tickets, date 22/5/2019 goa to ahmedabad at 5.30 pm was on time. But i inform d by u one day before that cancelled flight and another flight
Given, it was via mumbai, goa to mumbai-1.30 and mumbai to ahmedabad
5.30 pm. And we noticed that our cancelled flight goa to ahmedabad was not actually cancelled, the same flight sg924 takeoff from goa 1.40late. So why...
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I was trying to book flight ticket for my husband bharat kataraki on[protected] from mumbai to hubli 14.50 spicejet flight. After entering the personal details amount got deducted but due to technical errors payment dint get processed and i did not get ticket or the amount back.. Without knowing the error in the website i had unsuccessfully tried two times and lost 12, 000 for the two tickets. Have not received any refund notification till...
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V
vmahajan65
from Bengaluru, Karnataka
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bad service and client dealing experience

Address:house no. 1531, 2nd-A Cross, 17th main, J.P. Nagar 2nd phase, 560078

My name is ms. Vandana mahajan. I had bought a ticket for 24 may, by sg 927 flight from bangalore to ahmedabad. The ticket was issued for the flight departure time at 19.00 hours. I reached the spice jet check-in counter at 5.30 pm. There i was told that the flight has been rescheduled to leave later at 1.50 am. I was told that the rescheduling was done three - weeks ago. I had booked my ticket on 14 may.
Why was i not informed about...
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S
Srinivas Siddappa
from Delhi, Delhi
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fraud or original confirmation

Address:Kempegowda international airport, Bangalore, Karnataka

I received job offer massage from rshine this number [protected]. I call this number lady asked me job is there registration fees is rs 1850. She send bank account holder name is parmal adibasi account number is [protected] ifsc code sbin0030082 branch station road ashok nagar madhya pradesh i send amount step by step registration-1850, documents verification-6400, soft copy-16300, password-26300, bank account opening-32500, idcard gate pass-35200,...
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R
RishaDesai
from Mumbai, Maharashtra
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non payment of refund money

This is a complaint against dice recruiters and spice jet airlines.

I got a call from dice recruiters in late march for a job in spice jet airlines. After talking to both of them many times, they said i have to pay certain amount of money. After every payment they asked for some more payments towards the job (Training chargers, job security, etc). They said this money will be refunded. After 3-4 transaction it was getting...
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A
Ashiquen100
from Mattanur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

earphones

Address:679328

Sir my name is [removed] travelled in your flight on[protected] from dxb to ccj. I have seen my baggage as opened from calicut international airport. I have kept two ear phones in that part. It’s zip is damaged. It’s my first experience like this way for my last six years traveling and it’s first time i’m traveling in spicejet....
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G
Geo Jo
from Todabhim, Rajasthan
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spicejet jaisalmer to jaipur flight cancelled by spicejet

Address:Bangalore, Karnataka, 560029

I had booked flight tickets from jaislalmer to jaipur on 21st may.
The flight was cancelled by spice jet at the last moment due to operational service,
Because of this last minute cancellation from spice jet, i had to cancel jaipur to banglore flight which i had booked
Also i had to stay back in jaisalmer for 1 day
I had incurred close to 8k to 9k loss beacuse of this

Secondly i had booked spice...
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