SpiceJet Complaints & Reviews

Dear sir,
I purchase first time to fly by spice to jeddah - hyd round trip
By pnr. U9l2wp.. When i change date of my wife booking for other date taht pnr. Kyw2yf paid amount rs.4100/ then i got message your transaction amount paid to spicejet. But your staff informed me to system error we not recieved your payment pay again then again i paid rs.4100 on 9th may 2019 and my bank also informed me that your payment crdited to spice...

My name is r. Subramani, senior manager working in tamilnad mercantile bank ltd., international banking division, royapettah, chennai. I have taken today the morning flight go air at 5.00 am to attend the swift conference at st. Regis, lower parel. Now, my return flight number sg 679 dated 09.05.2019 was delayed for more than 3 hours from mumbai to chennai. So i request you to compensate (Ie. To refund my full journey amount), since my whole...

Delay in departure of flight sg 8720 from bangalore to new delhi on 9th may 2019 at 10.00 pm due to last minute change in pilot.
Due you understand what does it mean to passengers who have boarded the plane at 9.30 pm & waiting for takeoff till now. The time now is 10.37 pm when i am writing this complaint.
Pls. Let us know what responsibilty spicejet management is going to take for this blunder and the way of compensating the...

I had booked tickets online. The first time i used net banking and the payment was successful. But instead the page didn't load and went back to payment options. Again i had to process the payment for the same tickets this time using my card. And it was billed again. This error resulted in an amount of 8, 754 rupees being deducted twice. I booked these flights 30 mins ago on 9/5/19 from mangaluru to bangaluru.
I kindly request that...

Hi, i had my flight booking on tuesday, 30th april'19 from new delhi to kolkata by sg272. Pnr:if59nk
The flight was delayed by more than 4 hours. After endless calls to customer care numbers, i reached at the delhi airport (T1) to talk to them personally. I asked and requested the spicejet staff on delhi airport to switch me to some other early flight as i had an important exam in kolkata to attend. But of course there was no help...

Due to some family emergency I wanted to reach Delhi urgently and I booked a ticket for 09.05.2019 9.55pm with Spicejet, it first got prepone to 9.40pm which was manageable but now again postponed to 11.30pm.
11.30???? Are you kidding me really???
I want a solution to this asap (PNR - C88E2M) and moreover after calling us on airport at 11.30 they kept us waiting saying flight has not yet came.
They did not started the...

I booked a ticket without login for the following detail:

Name-rajeev ranjan

[protected]@gmail.com

Contact no-[protected]

I payed rs 3238 with my paytm wallet.

Payment was done but i didn’t get the ticket.

Here are the transaction details:

For spicejet order #[protected]

Transaction id [protected]
br...

I travelled by sg016 on 6/05/19 from dubai to ahmedabad. My seat no. Was 22f. I want to bring in your notice that i didnot receive one of my bag. I have already filled babbage irregularity report and they said i will get it tomorrow by the same filght around 5 am. But uptill now i didnot get any confirmation call.. I have called many times but they even dont receive my call... One they took the call and i got irresponsible answers from them...

Pnr number : qdb1ud. This pnr number flight of spice jet from ahmedabad to vizag has been cancelled due to boing problem. After re - scheduling we are force to spend nearly 12 hours in mumbai. We are senior citizens with hypertension and diabetes. We can not stay so long near the waiting hall so we demanding the airlines people to provide lounge service at the cost of airlines. We came all the way to ahmedabad airport to meet spice jet office...

Good evening
This letter is bring your attention regarding flight what i booked for family for 8 th june
I live in jodhpur rajasthan and going to banglore for attend weddings for 8 th june in banglore
I booked in total 18 tickets ahemdabad to banglore and also booked jodhpur to ahemdabad train ticket for catch the flight
Today got message from spice jet for change the flight departure from 6 am from ahemdabad...

1) we 3 persons travelling from mumbai to delhi on may 07, 2019 at 07:20 flight sg152. We have corporate booking for meal but staff provide meal at the timing of landing.
2) i was snizzing & ask hot water but staff provide it with meal.
3) we check-in online by paying 350/- after showing window but actually there was no window.

But offcoarse music & seats are better than others....

I would like to let you know the problems i have faced due to the delay of flight maa-vns (Pnr: ueyika) scheduled on 7th may 2019.
This flight delay caused me a year. I was going to appear in an exam for my semesters on 7th may but thanks to spicejet now i have to wait another year for my degree.
I don't know how you people manage to afford such casual behavior towards customers. It was a life event for me and now on i will...

I am writing to share with you the difficulty i faced while traveling solo with an infant, which has led me to loath spicejet's quality of service and policies.

I travelled with my 11 month old infant last saturday from bangalore to kozhikode. I ended up choosing spicejet despite people warning me against it considering the reputation spicejet has with sudden cancellation of flights being just one among the many issues. I paid...

I am complaing that i have booked two tickets on 8th april 2019 from bengaluru to bagdogra for flight journey on 6th may 2019. The flight departure time is 15.15hrs and i reported to spice jet counter at 13.05hrs. The on duty staff told me the departure time has been changed and flight left from bengaluru. I have not received any message in my mobile no [protected] for changing of time and they have adjusted me for any other flights. My flight...

Ac wasn't working and pilot kept on saying that it's going to work in 5min for good 30min..
Also he advised passengers to get down in case they r not feeling fine and rest could fly
And gave lame excuses for ac not giving cooling effect..
We have turn around our flight on the runway itself till the ac started
This is today's flight mumbai to delhi...

I have been flying with spicejet starting from last weekend. Two out of three flights are delayed due to operational reasons. The flight which was supposed to start from bangalore on 3rd may to calicut delayed almost 4:30 hrs which disrupted all my plans after reaching calicut. Again on 5th may the flight back to bangalore got delayed by 2:35 hrs when i am writing this complaint. Not sure how long this is going to get delayed.
br...

I travelled from dubai to calicut on 4th may 2019 in spicejet sg054. The flight which was scheduled for 04:10 pm took off at 10:30pm. It was 6 hours 25 minutes delayed from the scheduled time.
After we reached the destination (Around 4:00am), all passengers waited for over one and a half hour at the arrival hall to receive the baggage after which they announced that 40 baggages were not loaded due to weight restriction. They asked...

Pnr - og926u

My flights from kochi - bangalore - port blair was cancelled due to the grounding of boeing 737. Travel date is 25th may.

I have opted for full refund amount, and it said the amount is refunded to agent. I paid for the tickets myself from goibibo and still am yet to recieve the amount. I have mailed you twice and got an automated response and i have been calling your customer line non stop and i...

I was told the flight sg167 dtd 04-may-2019 got cancelled due to technical fault. Full refund was agreed & i was issued another ticket on next day flight. I understand it was wrong information & the airline has tricked me since i can see on your site that the flight took departed bom & arrived cok on time & as scheduled. Why was i tricked? I need solid answer to this. I & my family (Including children) had to face lot of difficulty due to...

I had a flight yo catch on 4th may for mumbai to gorakhpur - 12.15pm was the deoarture time.

As per the instructions, i should have reached one hour prior to departure. I was there in the queue for boarding pass since 11.15 am exactly. But i did not hear any announcements for gorakhpur flight. It was only announced for varanasi.

When i reachrd at counter at about 11.40 am. The counter person was confused that...