SRL Diagnostics Complaints & Reviews

PATIENT - BHAGIRATH AGRAWAL, 74 YEARS, MALE
PATIENT ID - BHAGM1512479
ACCESSION NO - 0009VE001457
DATE - 01.05.2022

Generated Covid -19 report of this detail is NEGATIVE as per SRL lab report.
But, SRL lab had informed ICMR as positive report. The government authorities has informed me that this patient is positive case....

I got myself tested and got to know that i am suffering from thyroid and need to take a lifelong medicine but before that to be assured I just got myself tested from dr lal path labs and got to know that i never suffered from thyroid... Seriously if I started the medicine then what will happen......

Order no : MVC000277 I have cancelled this order on[protected] and Today date is[protected] till now the refund amount is not yet credited the total amount is 3399 rupees...

I have raised the complaint again for refund case no 477155 on[protected] even after raise complaint till now their is no refund

Every time when i call the customer care they say 5 to 7 working days its been almost 14 days but no refund...

I am so sick and tired o[censored]nprofessional behaviour of srl..They didnt do only one test report and after repeatedely asking them to refun, they did so after 10 days..There are much better and more professional labs than srl..Please dont waste your hard-earned money and mind on this lab..I want to delete my account..Help me delete my account.....

I am so sick and tired o[censored]nprofessional behaviour of srl..They didnt do only one test report and after repeatedely asking them to refun, they did so after 10 days..There are much better and more professional labs than srl..Please dont waste your hard-earned money and mind on this lab..I want to delete my account...

This is regarding my test i booked for my mother in law from SRL on 25th feb 2022 for anti-TPO antibodies..It was written on the site that result will come in 48 hrs..Its 4th March 2022 no report has come..Not a single person called and informed me also about the reason for delay..I was making repeated calls to SRL..And every time new agent (Himanshu or Samarth or Hamna) picked up my call and i had to reiterate my issue over and over again..I...

Correct date
Accession Number : 0063VB003557
Please read dated as 20.02.22 in place of 21.02 .22 as in earlier complaint.
U N Singh...

Reference: Accession Number: 0063VB003557.
On 21.02.22, My wife gave blood sample to VCARE for sending to SRL diagnostic for blood test " CBC" . I was told that the report will be available by evening.
AT 1500 hours, I enquired of VCARE about status of my report . Screen shot was shared stating " Pending Accession"
At 1807 hrs, I received what's app post on my registered mobile pdf file enclosing report which can be opened...

It's been 8 days until my wife's blood drawn for testing at 25.01.2022, till now red ruptured rashes are seen from her left hand.
When we go to the shop the shop guys give a deaf ear to us.
I want some clarification on how this could be done and what needs to be done now for this misbehave upon taking blood samples from a patient.

I want immediate answers, and how such a so called big company can employ such...

I got my Double Marker pregnancy test done via SRL lab who gave wrong report of existing risk as per the test. The journey with SRL after that has been pathetic. Had to follow up multiple times to get the report corrected. When got no positive response we went ahead with NIPT test as suggested by doctor after looking at the SRL report. The NIPT report however confirmed of no risk in pregnancy and also SRL accepted of the mistake made by them....

I took my mother to SRL lab, Ranjit avenue, Amritsar today for some tests . As a routine matter, I handed over the doctor’s prescription to the person at the reception . I paid what he asked me to pay . Afterwards, I saw that he made me paya Rs 1200 more . He charged me for the tests I didn’t ask for . Why would I come back to SRL if such things happen ? I hope that this would not go unpunished, the concerned staff should be terminated...

It is intimated that officials deployed in SRL diagnostics at Civil Hospital Joginder Nagar district Mandi Himachal Pradesh do not behave well with people and not execute their work fastly. They are doing their work with partiality. To whom they know, they do their work on priority basis. They are jeopardizing the name of SRL diagnostics. They have the procedure that they will provide test report of whether it may HB test or other small time...

Home collection AHCP Neeta Chauhan ([protected]) collected samples of My family and I - 3 members on 6th January, 2022 at 8 am ; immediate Gpay was done with Rs. 2100 . Until 8th January, 2022 there is no invoice mailed even after constant followup. The medical report is still pending even after 48 hours .
As per customer care, the sample got registered on 7th January, 2022 at 9.50am

When followed up last on 8th Jan at...

I have booked a home collection test for my Aunt and Uncle who are old and live alone. Both are experiencing Covid symptoms and have co-morbidities.

As per SRL website time slot availability, I have booked for RT PCR sample home collection for both of them and already made the payment online.

Now we have been informed that all slots are full and a home collection could only be possible tomorrow i.e after 24...

I am Dr Avina Pokharna.I had got COVID RTPCR test for me and my mother Dr Vimla Pokharna on 4/1/22 at 7.30 am in morning...Its been more then 48 hours...We haven't received the test results yet..m
Very disappointing and annoying service by SRL labs...If lab cannot process reports on time...they should not have taken the sample...
Ridiculous service as such delay in report of COVID RTPCR is not acceptable...A lab as established...

SRL diagnostics centre Uttarpara, Bally whose phone no is[protected] charged rs 1300 for RTPCR for home collection where as SRL diagnostic charges only rs 950 from client for RTPCR test for home collection. This type of cheating is going on. If a person is unknown about the charges then they make fool them.
Please do needful against this type of cheating...

I am 44 years old, and I am suffering from major pain and going though various test to diagnosis the problem.
I choose SRL because of their reputation and as my treatment depends on test results. I have gone for "AIH Profile Plus" (Accession No: 0071UL000003) test dated 1 Dec 2021 and as per SRL result report is Positive, and my doctor asked for further Liver Biopsy test based on report and started medicines. I have visited Max Hospital,...

Sample for Covid19 PCR given on 30th Dec 1pm, report not received. Is 4:30 pm on 31st Dec now and I have to catch my flight. We have called SRL customer care several times but nothing happened.
Registration Number 0002UL097399. I have to catch my flight in 2 hours but I do not have the PRC test. Please help URGENTLY...

I had booked a rapid rtpcr test for both my sons at the arrival at the international airport mumbai. I paid rs 3900 per test, vs the regular rs 700, only because the website says that the report will be ready in 30 minutes. in the first case the report came in 1.10 hours, and the second time almost two hours. They are probably charging for the rapid test and giving the report in the regular test time . Kindly ask them to give a compensation...

Sumit pal is not a perfect for the blood test
Infection in my hand
Sumit pal work in govind nagar branch in SRL govind nagar collection center please suspended
Please
Thanks,...