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SRL Diagnostics Complaints & Reviews

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Last updated Mar 1, 2024
Complaints 231
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SRL Diagnostics Phone Numbers

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+91 22 6660 6133
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+91 22 2494 0064

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SRL Diagnostics Head Office Address

Piramal Tower Annexe, Ganpatrao Kadam Marg, Off Worli Naka, Lower Parel(W)
Mumbai
Mumbai City District
Maharashtra
India
400013

SRL Diagnostics reviews & complaints page 7

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A
asha nedungadi
from Powai, Maharashtra
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Receipts not provided for tests done

Even after follow up for receipt is not being provided for pathology test done.

Mrs Sarojini Ramchandran Urine culture Rs.600/-
Health Solutions Centre code PN020R Lab No.PN020R[protected]

Tried contacting Ravi Salekar but not picking phone. Please tell me how to get the receipt.

Ashalatha Nedungadi...
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S
Sonu Rita
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Urine container

Address:Matunga road

Iam given my baby urine sample just now
He was telling urine container is empty
Just given half hour back very sad experience...
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A
from Powai, Maharashtra
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Test cancled but not get my refund.

Address:Gurgaon Sector 14

Two times i gave blood sample for a test, test invilid due to some issue from SRL LAB, still not get my paid amount back. SRL care also not replaying to my mail....
+1 photos
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A
Ammheya U. Naaik
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Outsourcing test to other lab

This is to bring to notice for all customers who have trust in the company's diagnostic, that the company in mumbai is outsourcing the test to other labs without informing the customers.Those outsourced labs are charging higher amount . They are doing so with an excuse that they are over loaded with work.

I fail to understand how a brand like SRL can do such things and who will take the responsibility and authenticity of the...
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N
Nirmal1964
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Blood test result

Address:Burdwan

PATIENT NAME : NIRMAL KUMAR PAL ACCESSION NO : 0031TK003715 AGE : 56 Years DRAWN : 03/11/2020 09:07 RECEIVED : 03/11/2020 17:45 REFERRING DOCTOR : DR. NITAI PRAMANIK Test Report Status Final PATIENT ID : NIRMM[protected] SEX : Male DATE OF BIRTH : 07/10/1964 REPORTED : 04/11/2020 19:54 CLIENT PATIENT ID :
Sirs,
The test result of FBS is 221 and PPBS 126.
I have not take any medicines.
How can it possible.
Please...
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K
krishanusinha
from Mumbai, Maharashtra
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No Refund for almost 2 months!

Hi, my three tests were cancelled about 2 months ago but I have not received refunds yet!

Order numbers are:
MTH 011893
MTH 011903
MTH 011824...
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K
komalkanojia
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Extra charges for home collection

Address:A-36 PANDAV NAGAR DELHI 110092

Hi,

I have reached out to your branch at pandav nagar delhi for covid 19 test on 25th Sept 2020 . They said they will charge Rs 2400 for test and extra Rs 1000 for home sample collection for which they will not give any bill . Since I was not aware that you are not charging any extra fees I confirm them to and gave in total Rs 3400 for tests.They gave me receipt of Rs 2400 only. after few days when my friend consulted your...
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D
Deepika U
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Wrong testing done

I was prescribed by my doctor for covid 19 antigen test.. your executive took wrong testing for covid antibody.....
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Address:SCO-44, Nagpal Tower - 2, OPP M.K. Hotel, B - Block, Ranjit Avenue, Amritsar, Punjab 143001

We have called 100 times that lab but no one responded. During this pandemic situation everyone is scared for their loved one as we are also. We just wanted to confirm some reports from the lab. The only courtesy they can do is to pick the call and confirm about the test. We as the citizens of amritsar have put our faith in your lab this is the result we are getting. Your persons in lab is destroying your name and our faith in SRL DIAGNOSTICS.br...
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Hi,

I had booked an Complete care package and CBC test for my mother on 30th Sept through SRL app. But when the collection agent called and explained that I don't need to undergo so many test as CBC will only cover all my requirements, so proposed that he will come and collect the blood and will take cash/card payment on spot against cash receipt and later I can cancel this booking through app.
While my test went...
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Good evening,
This e mail is regarding the misconduct by your representative Mr.Sandeep, from field gunj branch ludhiana .
We had called him to get blood test done, initally he was in great hurry and did not carry Covid precautions, he asked for cotton from us and was really unhygienic.
Then later when i asked him about the package then he asked for price which was super high as compared to the packages on your website...
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J
Jaya107
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Covid testing

Address:State Bank of India, RACPC, Basavanagudi, Bull temple Road, Bengaluru Mob no 9741112141

Nearly 92 members from SBI, RACPC, Basavanagudi were tested for Covid on 23rd july 2020. Till yesterday reports were not provided. And after continuos followup, we received nearly 66 reports and 26 still pending even after 6 days. Apart from waiting for result so long it's mental torture to the member, their family and co workers. Hope you will understand the situation and revert back with the reports. We also understand the position you...
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Highly dissatisfied with the level of service srl is giving us. First of all no body called for the confirmation and i had to follow up multiple times and then on the date of test appointment no body showed up either and again i have to call multiple times and the reply i got was that the slot was not available that's why no one called to confirm. Then when i asked to reschedule, they are saying i have to re-book. When they do not have home...
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S
Souradipta Banerjee
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wrong tests done for covid-19

Address:Kolkata

I enquired for covid-19 tests at srl centers and most centers said there were no available kits. Then finally i got a call from srl who forwarded my number to someone who asked if i was looking for a covid-19 test. He came to my house for collection of sample and collected blood (I was not aware that covid-19 testing can only be done thru swab) and 3 days later i was given an il-6 test result which is just an indication of any viral infection...
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A
Apeksha Garg
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Report is pending for a long time

Registered mobile no. Is [protected]. Four patients tests were carried out simultaneously on 04 july 1:30 pm and three reports were sent on the 05 july but one report is still pending on 7th july.
Why is such a delay in reporting......
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C
Cynthia Ramona Anthony
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Not received the report and amount receipt

Address:Jhansi UP

Hi sir/mam

This is is ref to the jhansi srl diagnostics center mr kamlesh kumar he had come home to collect the blood sample of me and mom 2 months back and till take has not given me the correct report and money receipt, he had charged us with 6500 rs. After too much nagging he had send me a report which does not have my name and my mom who is age 81 shows 51 i am not sure to what he has done or only edited someone report.br...
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Hi i am sunny, came for cbc urine and fbs test of my wife who is 9month pregnant.. On 17 june around 10am the sample has been taken now its 19 but haven't got the FBS report.. Reason given that machine is not working.. I was having an appointment with the doctor on 18 evening 5pm..
(SRL DIAGNOSTIC ULWE BRANCH)...
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R
Rinuu
from Hyderabad, Telangana
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Wrong result provided

Address:BHOOMI TOWER, 1ST FLOOR hall no.1 plot NO.28 Sector 4, Kharghar, Navi Mumbai, Maharashtra 410210

On 13th June 2020, I did a test from SRL Diagnostics, for Thyroid and Uric Acid for myself and my brother.

The results showed as absolute normal which is a wrong report as we had tested for the same from another lab 2-3 days before that.

The result is absolutely wrong as I have a thyroid issue and the result was never normal since I had it and I am not under any form of medication for the same.

I...
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N
Nitin Wani
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charges of vitamin d

Sir,
I had carried out vitamin d test on 20th may 2020 at gurmeet imaging, vashi navi mumbai. The said lab had charged rs.3800/ for this test vide receipt no r/2020/05/29/0004 for patient suvarna wani.
I had enquired in another reputed lab charges of this test and got information that the charges of this test is rs.1500/.. Only
Sir,
1) pl let me know whether these charges are as per your company rate list.br...
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P
Pan Kaj
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Bad employees

Address:Srl Diagnostics Lab Hamirpur

Your employees are very bad there are works not properly and your employees abuse with your customers...
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