SRL Diagnostics Complaints & Reviews

I went to the SRL lab VARANASI, Lanka, 221005 but the employees behavior were so bad to the customer include patient...Their language were so abusive...
Those people make the patient wait a lot...
He keeps on talking nonsense while sitting on the chair...They do not do any work properly...next time I will not prefer SRL lab...for only employees' behavior...they abuses alot...[protected]
this number belongs to which employee,...

I give my home sample on 14 October 2021 for C-Peptide test and now on 16 October I still not received my report, my appointment with the doctor on 16th October, when I visit the lab physically they told me that there is a technical issue and for the same you have to give the blood sample again. I told you that I'm a patient of hypoglycemia as well as hyperglycemia, to me it's not easy to give blood sample again and again, Your Lab is one...

I went to PRINCE PATHO CARE, JAGAMARA, KHANDAGIRI, Bhubaneswar, which is working for SRL, for a simple malaria parasite test report which costs Rs 150 as per on line SRL charge, but this Prince Patho Care Lab charged Rs 470.
The report came negative mp.
Please, take necessary action to return my money.

Name : Janmendra Kumar Tripathy
Ph : [protected]
Jagamara, Bhubaneswar-751030...

Hi,

On 04 October 2021 I gave my Blood sample for test at 11 am and i had appointment with doctor at 6pm. At 6:30 i got a call from lab and said machine is not picking up sample so come tomorrow again for sample.Then I called owner Mr Sanjeev Bhatia of Lab and he said its a human error and haven't refunded me amount. Address of lab is : Booth No.81, behind Gopal Sweets, Sector 125, New, Sunny Enclave, Kharar, Punjab 140301.br...

I gave the simple in the morning today at 11AM on 30th sept and i was told that you ll get the report by 9:30 pm on same day bt when i called the lab they are saying no tomorrow by 3pm
Please take necessary action for playing with patients health...

Sharifpura branch srl diagnostic phlebotomy is not good as i say worst she wouldnt knw how to take blood samples and also not responsible for samples of patients. I request you to take serious action as i personally a pharmacist nd we r here for curing patients health not worsening them....

I had booked an appointment online on 08/09/21 from your website, paid an amount of Rs. 3474/- I informed customer care, I was told since I didn't get the order ID the payment was unsuccessful.
The appointment got confirmed on the call, the next day I swiped the card of Rs.5780/- (for 2 people). There is excess payment of Rs. 3474/- made in your account. Kindly confirm the same....

I got blood tests done from SRL, sultanwind gate, Amritsar on[protected] for creatinine, blood urea and uric acid. But when I got my report online creatinine test was missing. I made a call to lab attendant. He repeated test on[protected]. Today is[protected] but still I didn’t get my report. My doctors appointment is delayed due to this. This is case of negligence....

I got below tests done on 5th Sept for my mother (LAXMI BALI) and paid for all of them:
CBC
KFT
LFT
AMMONIA
SR. CALCIUM
VITAMIN D AND B12
PT INR
Today is 9th Set and i am yet to receive the complete report. I've been running around the person whom i contacted ([protected] - Mr. Kamal) for the outstanding reports, but he's stopped responding. I also messaged at [protected], the no. you...

I have got an RT PCR done for my dad yesterday morning at 9 am
Its been more than 24 hrs, i haven't received the report
How do i start his treatment for covid without reports
He is a senior citizen, 70yrs age
And atleast the lab should provide verbal report, whether its positive or negative, just so the line of treatment can be started
I being a Doctor is facing such an issue from ur end
The treating...

Hii, , , my name is gurwinder, yesterday I gave sample for renal /kidney panel 1, at 9:30 pm with accession number 0080UHl010549 lab PPL told me to collect report in the morning. I gave both blood and urine sample as told by the technician. Today I got report but in that they have mentioned urine sample not received. I called staff there and they started making excuses. This is not the first time I got disappointed from Srl this is my second...

I had booked blood testing packages for 2 of my parents on 5Aug, Booking ID CUH005628 and CUH005625. I have paid `7000 Rs for testing's and given confirmations of online payment by email. Results were promised to be given in 24 hrs .
SRL people started fooling around, saying that they have not received any email, they cannot send any email, their systems are facing problems . They asked to contact Whats app number to receive reports...

Yesterday I booked home visit for kidney related tests with SRL and a technician called Manish Rathod Kartavya came today morning. He said that he was not vaccinated and neither had RTPCR tests done. So rather than collecting blood sample, had he been sent to transmit virus?? Very severe violation of norms by a private path lab of repute. Treat this as urgent . My son has to get his tacrolimus test done and these kind of technicians are sent!!...

Agent had collected sample :C[protected], and no report has been provided. The agent is not picking up the phone and no lab is providing report....

The report seems erroneous. The confusion where the SRL Kolkata people were unaware as to who has made the sample collection itself is very questionable. Till 1:38pm when I received the call SRL Kolkata they were unaware of the collection for these tests. Therefore, it can only be assumed that they were not able to see any records in their system for the same. The readings in the report also seem very inconsistent with our recent tests from...

Respected sir/ma'am,

I am akash kisan sankpal writing this email regarding cited subject.
My mother name is KALPANA KISAN SANKPAL patient of Mathadi hospital and we want E-Copy of all the bills from[protected] because we want to submitted in MATHADI.
So, Its a humble request to you to please send me E-copy of Bills from[protected].
I attched the one of bill copy for your refrence.
please send the...

Still haven't received the refund for the payment I made in advance and you didn't turn up as pet the scheduled time.
Kindly refer the extract of the email sent to SRL

[protected] Forwarded message[protected]
From: R Ganesh
Date: Mon, Apr 5, 2021 at 8:59 PM
Subject: Re: MOBILE TEST ORDER(Bangalore) 01-APR-2021 07:00 AM to 08:00 AM-Online-Home Visit
To:

Hello SRL

I...

Did a test for DIF - Skin from Bio- Asha, an authorised collection center of SRL Diagnostics at Kolkata on 25-June -2021.

The sample was supposedly sent to Mumbai and was promised a delivery within 5- 7 days.

Full payment of Rs 4950 was made on 25th June

Now on repeated follow ups, Bio Asha is not able to track or update any status or expected date, which is adverly affecting my treatment for...

The Blood collection personnel has been completely untrained and has ### the patient(My Father) multiple times giving dark swollen bruises.It is very disappointing that a Trained Phlebotomist was not sent and Patient's health was hampered. It is an ethical Issue and was not expected from a trusted Lab like SRL.
I am raising a complaint because this kind of pathetic blood collection was done thrice (SRL Lab, Royal Palms Goregoan...

My name is Abhinav
I'm filing this complaint because of i have faced very big issue with my fathers kidney biopsy report who is in very serious condition

Patient id - Mainpal
He was admitted in mann hospital rohtak
And there srl staff is very bad in behaviour and have not given any proper information about this report

The sample was collected for the same on 21st of june 2021
br...